ML090410124: Difference between revisions

From kanterella
Jump to navigation Jump to search
(Created page by program invented by StriderTol)
 
(Created page by program invented by StriderTol)
Line 36: Line 36:
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 18 OF 28The Work Request Screening Committeedetermines the maintenance level (Compliance,Reference or Minor Maintenance).5.2[2] cont.The Work Request Screening Committeedetermines whether work is Toolpouch. Any workrequest that is designated as Toolpouch isdispositioned as a Minor Maintenance work request.
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 18 OF 28The Work Request Screening Committeedetermines the maintenance level (Compliance,Reference or Minor Maintenance).5.2[2] cont.The Work Request Screening Committeedetermines whether work is Toolpouch. Any workrequest that is designated as Toolpouch isdispositioned as a Minor Maintenance work request.
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 19 OF 28The Work Request Screening Committeedetermines whether work is Minor Maintenance.Any work request that is designated as MinorMaintenance is subsequently converted to a MinorMaintenance work order.
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 19 OF 28The Work Request Screening Committeedetermines whether work is Minor Maintenance.Any work request that is designated as MinorMaintenance is subsequently converted to a MinorMaintenance work order.
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 20 OF 285.2[2] cont.The Work Request Screening Committeedetermines if work can safely be performed on-line, using Attachment 9.2. Any work that isdesignated as requiring an outage is subsequentlyreviewed by the Outage Scope Review Team.Work designated for on-line performance isfactored into the scheduling process inaccordance with WM-101, "On-Line WorkManagement Process".5.3 PROVISION FOR HARDCOPY WORK REQUESTS[1] In the event that Indus Asset Suite (IAS) is inoperative for an extended period of time,work requests should be handwritten. Attachment 9.4 is to be used to hand write awork request.[2] The initiator obtains a blank copy of attachment 9.4, and fills in Unit, EquipmentNumber, Equipment Name, Condition Description, Date/Time Reported, andapplicable Condition Report number, if any.[3] The handwritten work request is brought to the Work Management Center duringnormal working hours; for other than normal working hours it is taken to the applicableControl Room.[4] An applicable Operations SRO performs the operability review and signs the work QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 21 OF 28 request[5] During normal working hours, work requests deemed to meet Priority 1 criteria by theShift Manager will be given to the Planning Supervisor to plan the work package; forother than normal working hours the SM contacts the appropriate personnel to initiatethe planning of the work package.[6] Work requests not meeting Priority 1 criteria are collected at the Work ManagementCenter, and screened at the work request screening meeting. The PlanningSupervisor retains the work requests following screening for entry into IAS when itbecomes available.[7] Work requests not meeting Priority 1 criteria are usually not planned until IAS hasreturned to service due to the quality control built into the IAS process. The WorkWeek Manager will determine the need to plan a hand written non-Priority 1 work order.[8] The hand written work request will be the cover sheet for the hand written work order.EN-WM-105 Planning will be used as the guide to provide as complete a hand writtenwork order as possible.6.0 INTERFACES[1] Indus Asset Suite (IAS)
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 20 OF 285.2[2] cont.The Work Request Screening Committeedetermines if work can safely be performed on-line, using Attachment 9.2. Any work that isdesignated as requiring an outage is subsequentlyreviewed by the Outage Scope Review Team.Work designated for on-line performance isfactored into the scheduling process inaccordance with WM-101, "On-Line WorkManagement Process".5.3 PROVISION FOR HARDCOPY WORK REQUESTS[1] In the event that Indus Asset Suite (IAS) is inoperative for an extended period of time,work requests should be handwritten. Attachment 9.4 is to be used to hand write awork request.[2] The initiator obtains a blank copy of attachment 9.4, and fills in Unit, EquipmentNumber, Equipment Name, Condition Description, Date/Time Reported, andapplicable Condition Report number, if any.[3] The handwritten work request is brought to the Work Management Center duringnormal working hours; for other than normal working hours it is taken to the applicableControl Room.[4] An applicable Operations SRO performs the operability review and signs the work QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 21 OF 28 request[5] During normal working hours, work requests deemed to meet Priority 1 criteria by theShift Manager will be given to the Planning Supervisor to plan the work package; forother than normal working hours the SM contacts the appropriate personnel to initiatethe planning of the work package.[6] Work requests not meeting Priority 1 criteria are collected at the Work ManagementCenter, and screened at the work request screening meeting. The PlanningSupervisor retains the work requests following screening for entry into IAS when itbecomes available.[7] Work requests not meeting Priority 1 criteria are usually not planned until IAS hasreturned to service due to the quality control built into the IAS process. The WorkWeek Manager will determine the need to plan a hand written non-Priority 1 work order.[8] The hand written work request will be the cover sheet for the hand written work order.EN-WM-105 Planning will be used as the guide to provide as complete a hand writtenwork order as possible.6.0 INTERFACES[1] Indus Asset Suite (IAS) 7.0 RECORDS None8.0 OBLIGATION AND REGULATORY COMMITMENT CROSS-REFERENCESDocumentDocument Section NMM Procedure SectionSite Applicability QAPM B.1.C3.0[2], 3.0[9], 5.2All9.0 ATTACHMENTS9.1 On Line WR Priority Matrix9.2 On-Line Screening Flow Chart QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 22 OF 289.3 Work Request Deficiency Description Guidance9.4 Example Hard Copy WR9.5 Example Work Request Screening Committee Report9.6 IAS Work Request Processing QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 23 OF 28 ATTACHMENT9.1 O N LINE WR PRIORITY MATRIXPRIORITIZATION MATRIXWORK TYPEPower BlockNon-Power BlockFailure orSignificantDegradation withSystemInoperable orUnavailableFailure orSignificantDegradationwith SystemOperable andAvailableComponentDegraded orNon-SignificantComponentfailureHoist, M&TE,Shop Work,EnhancementMods,Pre-outage, MDMBuildings &SupportSystems,Grounds,ToolsSiteBettermentCOMPONENT CLASSIFICATIONWORK SIGNIFICANCECorrectiveCorrectiveElectiveOtherOther CLASS 10 8 6 4 3Technical Specification AOT EntryRegulatory Non-complianceMaintenance rule risk significantsystem function affected 10100(1A)80(2A)60(3B)40(4A)XRisk to or loss of generationSignificant:Personnel Safety ConcernControl Room DeficiencySecurity DeficiencyControl Room AnnunciatorOperator workaroundKey System Health IssueFire ImpairmentMaint Rule(a)(1) Action 9 90(1B)72(2B)54(3D)36(4B)27 (4F)ALARA or Equip Safety ConcernRegulatory Compliance ThreatPDM Required Action 8 80(2A)64(3A)48 (3F)32(4C)24(4G)Operator BurdenOut Of Spec ReadingOps Concern 7 70(2C)56(3C)42(3G)28 (4E)21(4H)All other maintenance rulesystemsNon-significant ControlRoom Deficiency 6 60(3B)48 (3F)36(4B)24(4G)18(5A)Balance of plant systems 5 50 (3E)40(4A)30(4D)20 (4I)15(5C)Minor security issueMinor safety or ALARA issue 4 40(4A)32(4C)24(4G)16(5B)12(5D)Building & structures &support systems 3 X X X 12(5D)9 (5E)GroundsToolsAll other 2 X X X 8 (5F)6(5G)PRINORMAL SCHEDULING GUIDANCE**EMER  See section 3.0 for emergency maintenance requirements 1Red (100-90) = Begin immediately following work order planning and work around the clock 2Yellow (89-70) = Schedule at earliest opportunity within T-3 3Orange (69-42) =  Schedule at next available system week within 12 week process or nextavailable system window 4White (41-19)= Schedule as resources allow within the normal process 5Green (18-1) = Work only when time allows (fill-in activity)    Point Values = Class X Work Type and is for information only** Exceptions to normal guidance will be controlled and approved by appropriate management.Note:  Alpha-numerical ratings are used to signify sub-classifications of each priority.
 
==7.0 RECORDS==
None8.0 OBLIGATION AND REGULATORY COMMITMENT CROSS-REFERENCESDocumentDocument Section NMM Procedure SectionSite Applicability QAPM B.1.C3.0[2], 3.0[9], 5.2All9.0 ATTACHMENTS9.1 On Line WR Priority Matrix9.2 On-Line Screening Flow Chart QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 22 OF 289.3 Work Request Deficiency Description Guidance9.4 Example Hard Copy WR9.5 Example Work Request Screening Committee Report9.6 IAS Work Request Processing QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 23 OF 28 ATTACHMENT9.1 O N LINE WR PRIORITY MATRIXPRIORITIZATION MATRIXWORK TYPEPower BlockNon-Power BlockFailure orSignificantDegradation withSystemInoperable orUnavailableFailure orSignificantDegradationwith SystemOperable andAvailableComponentDegraded orNon-SignificantComponentfailureHoist, M&TE,Shop Work,EnhancementMods,Pre-outage, MDMBuildings &SupportSystems,Grounds,ToolsSiteBettermentCOMPONENT CLASSIFICATIONWORK SIGNIFICANCECorrectiveCorrectiveElectiveOtherOther CLASS 10 8 6 4 3Technical Specification AOT EntryRegulatory Non-complianceMaintenance rule risk significantsystem function affected 10100(1A)80(2A)60(3B)40(4A)XRisk to or loss of generationSignificant:Personnel Safety ConcernControl Room DeficiencySecurity DeficiencyControl Room AnnunciatorOperator workaroundKey System Health IssueFire ImpairmentMaint Rule(a)(1) Action 9 90(1B)72(2B)54(3D)36(4B)27 (4F)ALARA or Equip Safety ConcernRegulatory Compliance ThreatPDM Required Action 8 80(2A)64(3A)48 (3F)32(4C)24(4G)Operator BurdenOut Of Spec ReadingOps Concern 7 70(2C)56(3C)42(3G)28 (4E)21(4H)All other maintenance rulesystemsNon-significant ControlRoom Deficiency 6 60(3B)48 (3F)36(4B)24(4G)18(5A)Balance of plant systems 5 50 (3E)40(4A)30(4D)20 (4I)15(5C)Minor security issueMinor safety or ALARA issue 4 40(4A)32(4C)24(4G)16(5B)12(5D)Building & structures &support systems 3 X X X 12(5D)9 (5E)GroundsToolsAll other 2 X X X 8 (5F)6(5G)PRINORMAL SCHEDULING GUIDANCE**EMER  See section 3.0 for emergency maintenance requirements 1Red (100-90) = Begin immediately following work order planning and work around the clock 2Yellow (89-70) = Schedule at earliest opportunity within T-3 3Orange (69-42) =  Schedule at next available system week within 12 week process or nextavailable system window 4White (41-19)= Schedule as resources allow within the normal process 5Green (18-1) = Work only when time allows (fill-in activity)    Point Values = Class X Work Type and is for information only** Exceptions to normal guidance will be controlled and approved by appropriate management.Note:  Alpha-numerical ratings are used to signify sub-classifications of each priority.
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 24 OF 28 ATTACHMENT9.2 O N-LINE SCREENING FLOWCHARTSheet 1 of 11. The activity requires entry into Technical Specification 3.0.3/3.0.C action statement?2. The activity causes SSC unavailability resulting in a RED instantaneous On-Line risk?3. The activity requires the unit to be in cold shutdown, refueling or defueled?4. It is highly likely that the entire work scope will exceed any of the TS/TRM completion times requiringshutdown?5. The activity includes significant personnel safety or radiation hazards that exist only if done on-line?6. The activity requires a local leak rate test that cannot be performed at-power?7. The activity requires a PMT or other operability test that cannot be performed on-line and the timefrom work completion to PMT completion is unacceptable?8. The activity breaches primary containment?9. The activity poses an unacceptable risk to unit availability?All work will be performed on-line unless it meets one of the following criteria to be assigned asoutage work. Any exception to this guidance shall require concurrance of the Outage Scope Review Team NO NO NO NO NO NO NO NOONLINE 10. The activity requires  a load reduction?11. Is there significantUCLF impact?
QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 24 OF 28 ATTACHMENT9.2 O N-LINE SCREENING FLOWCHARTSheet 1 of 11. The activity requires entry into Technical Specification 3.0.3/3.0.C action statement?2. The activity causes SSC unavailability resulting in a RED instantaneous On-Line risk?3. The activity requires the unit to be in cold shutdown, refueling or defueled?4. It is highly likely that the entire work scope will exceed any of the TS/TRM completion times requiringshutdown?5. The activity includes significant personnel safety or radiation hazards that exist only if done on-line?6. The activity requires a local leak rate test that cannot be performed at-power?7. The activity requires a PMT or other operability test that cannot be performed on-line and the timefrom work completion to PMT completion is unacceptable?8. The activity breaches primary containment?9. The activity poses an unacceptable risk to unit availability?All work will be performed on-line unless it meets one of the following criteria to be assigned asoutage work. Any exception to this guidance shall require concurrance of the Outage Scope Review Team NO NO NO NO NO NO NO NOONLINE 10. The activity requires  a load reduction?11. Is there significantUCLF impact?
YESOUTAGE SCOPEYES NO NO NOYESYESYESYESYESYESYESYESYES QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 25 OF 28 ATTACHMENT9.3 WR DEFICIENCY DESCRIPTION GUIDANCESheet 1 of 1WHAT IS THE PROBLEM?
YESOUTAGE SCOPEYES NO NO NOYESYESYESYESYESYESYESYESYES QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 25 OF 28 ATTACHMENT9.3 WR DEFICIENCY DESCRIPTION GUIDANCESheet 1 of 1WHAT IS THE PROBLEM?

Revision as of 02:33, 12 July 2019

EN-WM-100, Rev. 3, Work Request (WR) Generation, Screening and Classification.
ML090410124
Person / Time
Site: Palisades Entergy icon.png
Issue date: 01/30/2008
From: Legere D
Entergy Corp
To:
NRC Region 1
John Richmond
References
EN-WM-100, Rev 3
Download: ML090410124 (28)


Text

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 1 of 28Work Request (WR) Generation, Screening and ClassificationProcedure Contains NMM REFLIB Forms: YES X NOEffectiveDate1/30/2008Procedure Owner:Title: Site:Dennis LegereDirector, Outage andWork ManagementEchelonExecutive Sponsor:Title: Site:Joseph P. DeRoyVP, Ops SupportEchelonException Date*SiteSite Procedure ChampionTitle ANO James HoffpauirManager, P&SOGGNS Matthew RohrerManager, P&SO IPECJoe DiChiaraManager, P&SO JAFDave WallaceManager, P&SO PNPS Arnold OwensManager, P&SO RBS Brent MatherneManager, P&SO VYChris WamserManager, P&SO W3 Gregory FeyManager, P&SO PLPMarty RicheyManager, P&SOHQNDennis LegereDirector Outages andWork ControlBasis StatementThis revision incorporated minor editorial changes and included applicability for Palisades station. Thisrevision does not include any intent changes in process or guidance.Site and NMM Procedures Canceled or Superseded By This RevisionEN-WM-100, Rev. 2Process Applicability Exclusion)All Sites: Specific Sites: ANO GGNS IPEC JAF PNPS RBS VY W3 PLP QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 2 of 28Work Request (WR) Generation, Screening and Classification__________________________________________________________________________TABLE OF CONTENTSSectionTitle Page1.0PURPOSE................................................................................

32.0REFERENCES

.........................................................................33.0DEFINITIONS...........................................................................34.0RESPONSIBILITIES.................................................................85.0DETAILS..................................................................................96.0INTERFACES.........................................................................217.0RECORDS.............................................................................218.0OBLIGATIONAND REGULATORY COMMITMENTCROSS-REFERENCES..........................................................219.0ATTACHMENTS....................................................................21ATTACHMENT 9.1ON LINE WR PRIORITY MATRIX.............................23ATTACHMENT 9.2ON-LINE SCREENING FLOWCHART......................24ATTACHMENT 9.3WR DEFICIENCY DESCRIPTION GUIDANCE.........25ATTACHMENT 9.4EXAMPLE HARD COPY WR/WO.............................26ATTACHMENT 9.5EXAMPLE WR SCREENING COMMITTEE REPORT27ATTACHMENT 9.6IAS WORK REQUEST PROCESSING

SUMMARY

...28 QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 3 of 28Work Request (WR) Generation, Screening and Classification1.0 PURPOSE[1] To describe the process used for generation, screening, and classification of WorkRequests (WR's).

2.0 REFERENCES

[1] ANSI N18.7 - 1976, "Administrative Control and Quality Assurance for the OperationalPhase of Nuclear Power Plants"[2] Entergy Quality Assurance Program Manual (QAPM)[3] EN-WM-101, "On-Line Work Management Process"[4] INPO 97-013, "Guidelines for the Conduct of Maintenance at Nuclear Power Stations"[5] INPO Guideline AP-928, "Work Management Process Description"[6] EN-LI-102, "Corrective Action Process"[7] 10 CFR 50.65 (a)(3) & (a)(4)3.0 DEFINITIONS[1] Equipment Number - A unique alphanumeric identification assigned to permanent plantcomponents.[2] Emergency Maintenance: The correction of a condition or deficiency that:(a) Constitutes an immediate and direct threat to the health and safety of the public.(b) Requires immediate attention to prevent deterioration of plant conditions to apossible unsafe or unstable level,which would then constitute an immediate anddirect threat to the health and safety of the public.(c) Poses a significant industrial hazard that must be corrected immediately toprevent or mitigate actual serious injury or death.The Shift Manager can authorize the immediate start of repair efforts, in parallel withinitiation and planning of a Priority 1 Work Request/Work Order. The Work Ordershould be completed as soon as practical to document the repairs.[3] Expedited Work Order- Work determined to be "Emergency Maintenance" where theneed exists, as determined by the Shift Manager, to commence work in the field prior todetailed work package planning. The work performed under an expedited work ordermust be that which can be characterized as skill-of-the-craft. An expedited work orderis not a routine activity, but may be utilized in situations where an immediate threat is QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 4 of 28Work Request (WR) Generation, Screening and Classificationpresent to personnel safety. The Shift Manager is responsible for assessing the risk ofperforming work under an expedited work order.[4] Indus Asset Suite (IAS) - The Software product used by the Entergy Fleet for WorkManagement, Engineering Change, Materials Purchasing and Contracts and for thecreation of new controlled documents and revisions to controlled documents (controlleddocument information populates EDMS via an interface).[5] Job Type- The code that identifies at the TASK level the type of work to be performed.Refer to EN-WM-105. The following definitions characterize the equipmentdegradation aspects of the identified issue:(a) Corrective Maintenance- The classification of any work onpower blocksystems, structures, or components (SSC's) where the SSC has failed or issignificantly degraded to the point that failure is imminent (within its operatingcycle/PM interval) and no longer conforms to or is incapable of performing theSSC's design function. An SSC should be considered failed or significantlydegraded if the deficiency is similar to any of the following examples:Is removed from service because of actual or incipient failureSignificant component degradation that affects system operability -TheSSC may be determined operable by engineering assessment, but thedegradation is significant and requires immediate corrective action. Thisnormally includes any deficiency that requires a basis for continuedoperation as defined in NRC Generic Letter 91-18, and should beconsidered as corrective maintenance.Creates the potential for rapidly increasing component degradation.Releases fluids that create significant exposure or contaminationconcerns. Minor leaks that can be controlled and managed by simpledrip catch containments would not be included here.Significant component degradation identified from the conduct ofpredictive, periodic, or preventive maintenance which, if not resolved,could result in equipment failure or significant additional damage prior toits next scheduled preventive maintenance period.(b) Elective Maintenance- The classification of any work onpower blockequipment in which potential or actual degradation is minor and does notthreaten the component's design function or performance criteria, and the failureof a non-significant component that does not threaten the system's designfunction or performance criteria:Minor leaks that do not justify immediate action to repair QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 5 of 28Work Request (WR) Generation, Screening and ClassificationMinor degradation identified by predictive, periodic, or planned preventivemaintenance activities that warrant attention to maintain the long-termreliability of the equipment but is not expected to result in failure prior toits next scheduled preventive maintenance period.Other minor plant equipment deficiencies that do not affect plantoperation, nuclear or plant reliability or the ability of station operators toproperly respond to normal, off-normal, or accident transients or conditions.(c) Other Maintenance - The classification of worknot reflecting a materialcondition deficiency on stationpower block equipment. The following would beincluded in this classification:Proactive actions to enhance station equipment performance that are notdirectly related to existing deficiencies (betterment activities)Work efforts to rebuild removed components for return to stock and reuseat the later datePre-outage work required to support planned or forced outage activitiesMinor deficiency monitoring (MDM) workInvestigations or inspections on fully functional power block or non-power-block equipment related to industry operating experience orgeneric issues.(d) Toolpouch Maintenance - Toolpouch Maintenance consists of work that requiresno documentation in permanent plant records and is within the skill of theindividual to perform. This includes standard nuclear power plant work practicessuch as control of consumable materials, tool control and radiological workpractices. It may be corrected in the field by the individual identifying thedeficiency, or corrected by another qualified person. A work request is initiatedto track tool pouch work when the issue is not corrected at the time ofidentification. The work request is processed using the "Open MinorMaintenance" IAS option.(e) Contingency Maintenance- Work to be performed if a component is found to bein a degraded state during other repairs or inspections. Contingency work is notcounted in the corrective, elective, or other maintenance backlog.[6] Minor Deficiency Monitoring (MDM) process - A process for the management oflow-level maintenance deficiencies whose significance is such that it would notprudently warrant taking the equipment out of service to repair by itself. All MDMactivities would be defined as "Other" maintenance (priority 5F), irrespective of "power QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 6 of 28Work Request (WR) Generation, Screening and Classificationblock" determination. Stations shall ensure that MDM items are clearly identified andtracked using work order attributes to allow ready identification and consideration forinclusion if the equipment is removed from service for other reasons, or if furtherdegradation would raise the significance of the deficiency. Formal tracking andmonitoring programs are required and the EPRI modeled leak monitoring is anexample. Stations must ensure that periodic cross-functional reviews are performed(minimum annual review) on the total inventory of MDM maintenance activities toensure that the significance of these deficiencies, individually or in the aggregate, hasnot changed and that they are correctly grouped in this category.[7] Minor Maintenance- Work that can be conducted using Skill of the Craft withoutdetailed written work instructions and meets the following criteria:No power reductionNo risk significant workNo entry into a Limiting Condition for Operation (LCO) / Allowed Outage Time(AOT)No entry into a Technical Requirements Manual (TRM) time clockDoes not impact safety related functions or environmental qualificationLimited impact on resources external to the performing group - minimalcoordinationLimited special controls (General access Radiation Work Permits (RWP's), asan example)No welding on plant equipmentNo complex workNo plant configuration changesNo impact on program requirements (e.g. ,MOV, AOV, ISI, IST)No impact on reactivity management; no impact on the ability to monitor,measure, or control reactor power or fuel criticality status

.[8] Predictive Maintenance (PDM) - The application of inspection and diagnostics basedanalysis methods to monitor and trend the performance or functional condition ofequipment and to warn of impending failure or degradation of components.[9] Priority- Work Requests and Work Orders are assigned a priority based on the QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 7 of 28Work Request (WR) Generation, Screening and Classificationsignificance of the condition identified. For on line work, the priority is determined inaccordance with Attachment 9.1. Each priority state is shown below along withguidelines for starting the work.Priority 1: Begin immediately following planning of the work order and work around the clock.Priority 2: Schedule at earliest opportunity within T-3.Priority 3: Schedule at next available system week within the 12 week processor next available system window.Priority 4: Schedule as resources allow within the normal process.Priority 5: Work only when time allows (fill in activity).Priority 8: Outage work where performance is mandatory (required / de-rate)Priority 9: Outage work where performance is discretionary (potential)[10] Power Block Equipment - All SSC's required for the safe and reliable operation of thestation. It will include all safety-related and balance-of-plant system and componentsrequired for the operation of the station, including radioactive waste processing andstorage, and switchyard equipment maintained by the station. Systems, structures, orcomponents required to maintain federal or state regulatory compliance should beincluded in this grouping. This classification does not include buildings or structuresthat support station staff, such as offices or storage structures, or the HVAC andsupport systems focused only on habitability of those structures.[11] Skill Of The Craft - A task that workers are familiar with and experienced in performing,which are not complex in the actions required and are common to their craft.Familiarity may have been gained through training or on the job performance. Toperform the task safely and successfully, the worker would not require furtherinstruction or oversight.[12] Work Instructions - A set of work steps included in a work package provided to directhow work is to be accomplished.[13] Work Request Screening Committee - The Work Request Screening Committee,chaired by Scheduling, meets each normal workday and reviews WR's contained onthe work screening report (Attachment 9.5). The standard report is WEB based andincludes work requests that have not been previously converted to work orders orapproved as toolpouch, and includes all work requests generated since the previousmeeting., Scheduling will review the work screening report prior to the meeting and provide QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 8 of 28Work Request (WR) Generation, Screening and Classificationsuggested schedule dates for any work requests where the proposed scheduled date is inside T-15.At a minimum, the following site departments/personnel are members of the WorkRequest Screening Committee:OperationsEngineeringPlanningSchedulingMaintenance (knowledgeable of the division and scope of work between theMechanical, Electrical, I&C, and FIN team areas of responsibility)[14] Work Request - (WR) The document used to identify items for screening to determineif it will be processed via the work order process. Toolpouch work is tracked by a workrequest when the issue is not corrected at the time of identification.4.0 RESPONSIBILITIES[1] The Director PS&O is responsible for the maintenance of this procedure.[2] The Planning and Scheduling/Outage Manager or designee is responsible for directionand oversight to ensure proper classification and prioritization of work activities.[3] Engineering Managers or designees are responsible for direction and oversight toensure Engineering input to the Work Request Screening Committee with respect topriority and work requests that identify key system health issues.[4] The Shift Manager (SM) is responsible for direction and oversight pertaining to thefollowing:Identifying plant conditions or situations that warrant Emergency MaintenanceIdentifying plant conditions or situations that warrant Priority 1 MaintenanceDetermining the need for an Expedited Work Order for Priority 1 MaintenanceAssessing the risk of performing work under an Expedited Work OrderEnsuring OPS assessment of new work requests is performed each shiftCommunicating emergent work issues to the Work Week Manager QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 9 of 28Work Request (WR) Generation, Screening and Classification[5] The Planning Supervisor is responsible for:Inputting data to IAS received from the Work Request Screening Committee andconverting the appropriate work requests to work orders. Work Requests shouldbe converted to Work Orders within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br /> of classification.Starts the cancellation process for WR's identified for cancellation during theWR screening meeting.Documenting the justification for canceling a work request in IAS.Ensuring the review of work requests classified as Corrective or Elective forextensive Engineering Support and Long Lead time parts within 2 working daysof classification[6] Scheduling is responsible for chairing the Work Request Screening Committee andproviding suggested schedule dates based on their knowledge of future schedules.[7] All plant personnel are responsible for initiating WR's to document needed repairs, ifToolpouch maintenance cannot be performed.5.0 DETAILS5.1 PRECAUTIONS AND LIMITATIONS None5.2 WR GENERATION[1] The WR generation, screening and classification flow charts are shown below. Thetable following the flow charts contains an explanation of each part of the process.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 10 of 28Work Request (WR) Generation, Screening and Classification QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SE 11 of 28Work Request (WR) Generation, Screening and Classification[2] The Work Request generation, screening and classification flow charts are shownbelow. The table following the flow charts contains explanation of each part of the process:WorkRequest needed?NoIs WRdescription completeand accurate

?Clarify DescriptionYes NoScreeningCommitteeOriginatorScreeningCommittee AYesWR Prioritization (Attachment 9.1&Section3.0)Screening CommitteeReject WRPlanning BDetermine NeedDate (Pri 1 &2, atminimum) & JobTypeScreeningCommitteeUnit ConditionRequired, BoricAcid, & Leaker ListScreeningCommitteeDeterminePlanning Center &DisciplineScreeningCommitteeIs work request MinorMaintenanceScreeningCommitteeCan work beperformed on

-line (Attachment9.2)?ScreeningCommitteePlanning &SchedulingProcessYes NoOutage ScopeReview TeamYes NoIs work requestToolpouchScreeningCommitteeYes NoWork PackageTypeScreeningCommitteeOpen as minormaintenance workrequestPlanningConvert to minormaintenance work orderPlanningWork Requests Converted to WorkOrders Since Last Screening Meeting AreReviewed By the Screening Committee QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 12 OF 285.2[2] cont.OriginatorToolpouchMaintenance Perform worknowOriginatorDeficiencyIdentified Yes NoThe individual discovering the deficiency, oranother person, can repair it, if qualified to do so,utilizing Toolpouch Maintenance, and if: the activity does not affect a safety relatedfunction there is no risk of a plant transient the activity does not require either aprocedure, work instructions or material otherthan consumable the activity does not involve work on ASMECode or EQ equipment the activity does not alter plant configuration the activity is not complex and is within the skillof the personnel the activity does not affect a Maintenance Rulefunction the activity requires no additional supportbeyond that for normal plant accessIs there aduplicate openWR?NoNo Further ActionNecessary YesOriginatorInitiate WROriginatorIf the requirements for Toolpouch Maintenanceare not met, the identifier should generate a WR inIAS. IAS required actions for Work RequestInitiation, Operability Screening and Classificationare contained in Attachment 9.6.The identifier of the activity provides the followinginformation: Originator name (Defaults in IAS) The date identified (Defaults in IAS) identification of the component includingEquipment Number A description of the deficiency (Attach. 9.3) Recommended solution, if known QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 13 OF 285.2[2] cont.OriginatorSafety oroperationsimpacted?Notify ShiftManagerImmediatelyOriginator Yes NoIf the deficiency meets any of the following criteria,the Shift Manager shall be notified immediately. it is potentially reportable it affects the operability or functionality of a safety related system it could cause a plant trip or transient it presents an immediate threat to personnel orequipment safetyThe Shift Manager uses the information providedby the identifier to determine whether work shouldbe started prior to the next Work RequestScreening meeting.A Condition Report may be required inaccordance with applicable site corrective actionprogram requirements.If plant conditions meet the requirements ofEmergency Maintenance, the Shift Manager maydirect work activities to begin immediately, prior tothe generation of a WR. When time permits anUrgent - Priority 1 WR should be initiated. ForEmergency Maintenance, any or all steps in thework control process can be bypassed at thediscretion of Shift Manager. The work performedshall be documented at the completion of thework.The SM ensures Operability Screening isperformed for new work requests each shift.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 14 OF 285.2[2] cont.Priority 1Work Item?NoYesInitiate PlanningProcessShift ManagerShiftManagerPerform OperabilityAssessmentOperationsPerform OperabilityAssessmentOperationsExpedited WorkOrder NeededShiftManager YesPerform OperabilityAssessmentOperations NoExpedite Work RequestApproval, Convert toExpedited Work Order AndInitiate Further Planning AsNeededShift ManagerCraft Commences WorkMaintenanceIf the Shift Manager (SM) determines that thework process should start immediately, SMprioritizes the WR as Priority 1 and assigns theWR to an implementing department, and performsthe screening and classification. The SM contactsthe appropriate personnel to initiate the planningof the work package and to begin repairs.For Priority 1 work, the SM may elect to initiate anexpedited work order to allow work to commencein the field prior to completion of detailed workpackage planning. The work performed under anexpedited work order must be that which can becharacterized as skill-of-the-craft. An expeditedwork order is not a routine activity, but may beutilized in situations where an immediate threat ispresent to personnel or equipment safety, orstation availability. The Shift Manager isresponsible for assessing the risk of performingwork under an expedited work order.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 15 OF 285.2[2] cont.The Work Request Screening Committee reviewsWR's on the next normal working day. Themeeting is chaired by Scheduling. The PlanningSupervisor, or designee, inputs the data thatresults from the meeting for each work request.The Planning Supervisor / designee is responsiblefor identifying and initiating the work requestcancellation process. Justification for canceling awork request will be based on the criteria below.The Planning Supervisor / designee will documentthe justification for canceling a work request in IAS.The Planning Supervisor may cancel aWR if any of the following criteria are met: a duplicate WR exists the problem no longer exists or cannot beduplicated the problem is added to another WR or WO WR that requests a modification to the plantmay be canceled to the plant configuration change process.A WR may not be canceled to a repetitive taskuntil the task has been completed.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 16 OF 285.2[2] cont.The Work Request Screening Committee reviewsthe information on the WR to determine whetherthe component identification and description of thedeficiency provide an adequate basis for planning,scheduling and equipment history. If theinformation provided is not adequate, the WorkRequest Screening Committee will assign anindividual to obtain and bring this information backto the committee.If changes are made to the WR, which may affectoperability, functionality, or additional planningand scheduling is required; then the individual thatmade the changes is responsible for notifying thedepartments affected, and the Shift Manager.If Loss of Redundant Equipment will cause areduction in generation capacity or loss of afunction or the system aggregate changes due todeficiency then re-prioritize per Attachment 9.1.(Prioritization Matrix)The Work Request Screening Committeeprioritizes the WR using the definitions in Section3.0 and Attachment 9.1 for guidance.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 17 OF 285.2[2] cont.The Work Request Screening Committeedetermines the Need date for Priority 1 andPriority 2 work requests (subject to WWMapproval), at a minimum. Need dates for Priority3, 4 and 5 work requests may be assigned. UnitCoordinator Scheduling will review the workrequest screening report prior to the meeting andprovide suggested dates for any work requestswhere the proposed schedule date is inside T-15.The Work Request Screening Committeedetermines the maintenance job type (Corrective,Elective, Other or Contingency maintenance).The Work Request Screening Committeedetermines the Unit Condition Required and; BoricAcid and Leaker List applicability.The Work Request Screening Committeedetermines the Planning Center and Discipline.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 18 OF 28The Work Request Screening Committeedetermines the maintenance level (Compliance,Reference or Minor Maintenance).5.2[2] cont.The Work Request Screening Committeedetermines whether work is Toolpouch. Any workrequest that is designated as Toolpouch isdispositioned as a Minor Maintenance work request.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 19 OF 28The Work Request Screening Committeedetermines whether work is Minor Maintenance.Any work request that is designated as MinorMaintenance is subsequently converted to a MinorMaintenance work order.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 20 OF 285.2[2] cont.The Work Request Screening Committeedetermines if work can safely be performed on-line, using Attachment 9.2. Any work that isdesignated as requiring an outage is subsequentlyreviewed by the Outage Scope Review Team.Work designated for on-line performance isfactored into the scheduling process inaccordance with WM-101, "On-Line WorkManagement Process".5.3 PROVISION FOR HARDCOPY WORK REQUESTS[1] In the event that Indus Asset Suite (IAS) is inoperative for an extended period of time,work requests should be handwritten. Attachment 9.4 is to be used to hand write awork request.[2] The initiator obtains a blank copy of attachment 9.4, and fills in Unit, EquipmentNumber, Equipment Name, Condition Description, Date/Time Reported, andapplicable Condition Report number, if any.[3] The handwritten work request is brought to the Work Management Center duringnormal working hours; for other than normal working hours it is taken to the applicableControl Room.[4] An applicable Operations SRO performs the operability review and signs the work QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 21 OF 28 request[5] During normal working hours, work requests deemed to meet Priority 1 criteria by theShift Manager will be given to the Planning Supervisor to plan the work package; forother than normal working hours the SM contacts the appropriate personnel to initiatethe planning of the work package.[6] Work requests not meeting Priority 1 criteria are collected at the Work ManagementCenter, and screened at the work request screening meeting. The PlanningSupervisor retains the work requests following screening for entry into IAS when itbecomes available.[7] Work requests not meeting Priority 1 criteria are usually not planned until IAS hasreturned to service due to the quality control built into the IAS process. The WorkWeek Manager will determine the need to plan a hand written non-Priority 1 work order.[8] The hand written work request will be the cover sheet for the hand written work order.EN-WM-105 Planning will be used as the guide to provide as complete a hand writtenwork order as possible.6.0 INTERFACES[1] Indus Asset Suite (IAS) 7.0 RECORDS None8.0 OBLIGATION AND REGULATORY COMMITMENT CROSS-REFERENCESDocumentDocument Section NMM Procedure SectionSite Applicability QAPM B.1.C3.0[2], 3.0[9], 5.2All9.0 ATTACHMENTS9.1 On Line WR Priority Matrix9.2 On-Line Screening Flow Chart QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 22 OF 289.3 Work Request Deficiency Description Guidance9.4 Example Hard Copy WR9.5 Example Work Request Screening Committee Report9.6 IAS Work Request Processing QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 23 OF 28 ATTACHMENT9.1 O N LINE WR PRIORITY MATRIXPRIORITIZATION MATRIXWORK TYPEPower BlockNon-Power BlockFailure orSignificantDegradation withSystemInoperable orUnavailableFailure orSignificantDegradationwith SystemOperable andAvailableComponentDegraded orNon-SignificantComponentfailureHoist, M&TE,Shop Work,EnhancementMods,Pre-outage, MDMBuildings &SupportSystems,Grounds,ToolsSiteBettermentCOMPONENT CLASSIFICATIONWORK SIGNIFICANCECorrectiveCorrectiveElectiveOtherOther CLASS 10 8 6 4 3Technical Specification AOT EntryRegulatory Non-complianceMaintenance rule risk significantsystem function affected 10100(1A)80(2A)60(3B)40(4A)XRisk to or loss of generationSignificant:Personnel Safety ConcernControl Room DeficiencySecurity DeficiencyControl Room AnnunciatorOperator workaroundKey System Health IssueFire ImpairmentMaint Rule(a)(1) Action 9 90(1B)72(2B)54(3D)36(4B)27 (4F)ALARA or Equip Safety ConcernRegulatory Compliance ThreatPDM Required Action 8 80(2A)64(3A)48 (3F)32(4C)24(4G)Operator BurdenOut Of Spec ReadingOps Concern 7 70(2C)56(3C)42(3G)28 (4E)21(4H)All other maintenance rulesystemsNon-significant ControlRoom Deficiency 6 60(3B)48 (3F)36(4B)24(4G)18(5A)Balance of plant systems 5 50 (3E)40(4A)30(4D)20 (4I)15(5C)Minor security issueMinor safety or ALARA issue 4 40(4A)32(4C)24(4G)16(5B)12(5D)Building & structures &support systems 3 X X X 12(5D)9 (5E)GroundsToolsAll other 2 X X X 8 (5F)6(5G)PRINORMAL SCHEDULING GUIDANCE**EMER See section 3.0 for emergency maintenance requirements 1Red (100-90) = Begin immediately following work order planning and work around the clock 2Yellow (89-70) = Schedule at earliest opportunity within T-3 3Orange (69-42) = Schedule at next available system week within 12 week process or nextavailable system window 4White (41-19)= Schedule as resources allow within the normal process 5Green (18-1) = Work only when time allows (fill-in activity) Point Values = Class X Work Type and is for information only** Exceptions to normal guidance will be controlled and approved by appropriate management.Note: Alpha-numerical ratings are used to signify sub-classifications of each priority.

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 24 OF 28 ATTACHMENT9.2 O N-LINE SCREENING FLOWCHARTSheet 1 of 11. The activity requires entry into Technical Specification 3.0.3/3.0.C action statement?2. The activity causes SSC unavailability resulting in a RED instantaneous On-Line risk?3. The activity requires the unit to be in cold shutdown, refueling or defueled?4. It is highly likely that the entire work scope will exceed any of the TS/TRM completion times requiringshutdown?5. The activity includes significant personnel safety or radiation hazards that exist only if done on-line?6. The activity requires a local leak rate test that cannot be performed at-power?7. The activity requires a PMT or other operability test that cannot be performed on-line and the timefrom work completion to PMT completion is unacceptable?8. The activity breaches primary containment?9. The activity poses an unacceptable risk to unit availability?All work will be performed on-line unless it meets one of the following criteria to be assigned asoutage work. Any exception to this guidance shall require concurrance of the Outage Scope Review Team NO NO NO NO NO NO NO NOONLINE 10. The activity requires a load reduction?11. Is there significantUCLF impact?

YESOUTAGE SCOPEYES NO NO NOYESYESYESYESYESYESYESYESYES QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 25 OF 28 ATTACHMENT9.3 WR DEFICIENCY DESCRIPTION GUIDANCESheet 1 of 1WHAT IS THE PROBLEM?

1.Unacceptable -Valve leaks Acceptable -Valve packing leak; no adjustment left; leaking ~10drops/minute 2.Unacceptable -Motor does not start Acceptable -Motor does not start; motor rotates by hand; breaker doesnot appear tripped 3.Unacceptable -Indication cannot be calibrated in Spec Acceptable -Indication out of calibration in low range; reads 5 psi high;appears bourdon tube damaged.WHAT IS THE MAGNITUDE OF THE PROBLEM?

1.Approximately 1/2 gpm leak 2.Not repeatable, unreliable, do not useHOW DISCOVERED 1.During maintenance 2.During surveillance 3.During Post Maintenance Testing 3.During walk down, manager observation INFORMATION OR CONCERNS 1.Leakage may impinge on MCC if it worsens 2.Was noisy during prior shift.

3.Out of acceptable tolerance at 20 psig, (13psig Setpoint, 8psig-18psig)ADDITONAL LOCATION INFORMATION 1.Include CLARIFYING location information (e.g. above tank, below grating, nearcolumn row etc.)

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 26 OF 28 ATTACHMENT9.4 EXAMPLE HARD COPYWR/WOSheet 1 of 1 Unit:Date/Time Reported:Equipment Number:Equipment Name:Condition Report #:Condition

Description:

Operability Review (SRO Signature):Attach Work Instructions, Including PostMaintenance Testing RequirementsPeer Review:Permits:Hold Card/Clearance:RWP:

References:

Parts:Workers:Man-hours:As Found Conditions:Work Performed:Completed Date/Time:

QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 27 OF 28 ATTACHMENT9.5 EXAMPLE WR SCREENING COMMITTEE REPORTSheet 1 of 1 QUALITY RELATEDEN-WM-100REV. 3NUCLEARMANAGEMENTMANUAL INFORMATIONAL U SEPAGE 28 OF 28 ATTACHMENT9.6IAS WORK REQUEST PROCESSING

SUMMARY

Sheet 1 of 1Work Request InitiationIf the requirements for Tool pouch Maintenance are not met, the identifier generates a WR bylogging in to IAS.The identifier of the activity provides the following information: identification of the component including Equipment Number a detailed description of the deficiency (Attach. 9.3) recommended solution, if knownThe work request is initiated (IAS displays the WR number) when the originator records theproblem description and selects 'Enter' or 'Apply'. This action sets up a series route path toOperations (SRO) for Operability Screening and Classification for action. New work requestsare routed to Engineering for Information only.The identifier must submit the request for Operability Screening by selecting the 'OK' buttonafter the work request number is displayed. This action changes the Work Request statusfrom 'ORIG' To 'H/APPR', sends a AAA message to Operations SRO alert group membersand routes the Work request into Operations inbox for operability screening.Operability ScreeningWhen a new work request is submitted for approval, The SM ensures Operability Screeningis performed for new work requests each shift. WR's requiring Operability Screening may beaccessed by SRO's in the Operations SRO alert group by selecting the ALERTS button onthe IAS toolbar. Upon completing the operability screening, the SRO selects the Option toApprove Work Request. IAS captures the approving SRO signature electronically and theWR is routed to the Classification inbox for disposition by the Planning Supervisor/designee.ClassificationThe Planning Supervisor/designee accesses the Work Flow for Work Request Screening andenters the following information: Priority, Job Type, Disc, Planning Center, Unit Conditionrequired. The need date may be entered and the outage indicator is checked if the UnitCondition Required is '5'. The Approve Work Request button is enabled after required fieldsare entered and the Planning Supv. / designee approves the work request. The WorkRequest status is changed from 'H/APPR' to 'APPROVED'. For tool pouch maintenance, thework request status is changed to Minor Maintenance request and is not converted to a workorder. Approved work requests not opened as Minor Maintenance enter the work orderprocess described in WM-105 'Planning'