Press Release-10-124, NRC to Use Web Survey to Measure Public Perceptions of Agency Transparency

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Press Release-10-124: NRC to Use Web Survey to Measure Public Perceptions of Agency Transparency
ML101900292
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Issue date: 07/09/2010
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Press Release-10-124
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NRC TO USE WEB SURVEY TO MEASURE PUBLIC PERCEPTIONS OF AGENCY TRANSPARENCY As part of its Open Government initiative, the Nuclear Regulatory Commission is adopting a new web survey model to help measure and assess the publics perception of the agencys transparency. The survey, from ForeSee Results, will pop up at random on the NRCs website and ask a brief series of questions about the users experience with and perceptions of various aspects of the website, including transparency. Other federal government agencies are using the same survey questions to provide metrics on transparency.

The new survey model provides an accurate and precise way to measure how citizens view government transparency and quantify the relationships between online transparency, trust, and the likelihood to participate and collaborate with government agencies. Studies have found that satisfaction with federal websites, in turn, drives increased trust in government, as well as future participation and collaboration.

The NRC encourages visitors to the website to participate in the survey if it appears on their screen to help the agency better serve the public and promote participation in the regulatory process.

News releases are available through a free listserv subscription at the following Web address:

http://www.nrc.gov/public-involve/listserver.html. The NRC homepage at www.nrc.gov also offers a SUBSCRIBE link. E-mail notifications are sent to subscribers when news releases are posted to NRC's Web site.

NRC NEWS U.S. NUCLEAR REGULATORY COMMISSION Office of Public Affairs Telephone: 301/415-8200 Washington, D.C. 20555-0001 E-mail: opa.resource@nrc.gov Site: http://www.nrc.gov No.10-124 July 9, 2010