ML102730452

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Meeting Summary for 09/16/2010 Public Meeting with Southern California Edison
ML102730452
Person / Time
Site: San Onofre  Southern California Edison icon.png
Issue date: 09/30/2010
From: Ryan Lantz
NRC/RGN-IV/DRP/RPB-D
To: Sheppard J
Southern California Edison Co
References
Download: ML102730452 (35)
v • d • e


Text

UNITED STATESNUCLEAR REGULATORY COMMISSIONREGION IV611 RYAN PLAZA DRIVE, SUITE 400ARLINGTON, TEXAS 76011-4005 September 30, 2010

Joe Sheppard Senior Vice President and

Chief Nuclear Officer

Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128

SUBJECT:

MEETING

SUMMARY

FOR PUBLIC MEETING WITH SOUTHERN CALIFORNIA EDISON

Dear Mr. Sheppard:

On September 16, 2010, representatives of Southern California Edison Company met with NRC personnel at the Doubletree Guest Suites Doheny Beach, located in Dana Point, California to discuss safety culture at San Onofre Nuclear Generating Station. The meeting was held as requested by the NRC in the Chilling Effect letter dated March 2, 2010. The meeting attendance list, a copy of the NRC presentation and licensee presentation are included as Enclosures 1, 2, and 3.

In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosures will be available electronically for public inspection in the NRC's Public Document Room or from the Publicly Available Records (PARS) component of the NRC's Agency wide Documents Access and Management System (ADAMS). ADAMS is accessible from the Public Electronic Reading Room page of the NRC's public web site at www.nrc.gov/reading-rm/adams.html.

Sincerely,

/RA/ Ryan E. Lantz, Chief Project Branch D Division of Reactor Projects Docket Nos. 50-361, 50-362 License Nos. NPF-10, NPF-15

Enclosures:

1. Meeting Attendance List 2. NRC Presentation 3. Southern California Edison Presentation Southern California Edison Company DISTRIBUTION:

Mr. Joe Sheppard Vice President and Chief Nuclear Officer Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128

Chairman, Board of Supervisors County of San Diego 1600 Pacific Highway, Room 335 San Diego, CA 92101

Gary L. Nolff Assistant Director-Resources City of Riverside

3900 Main Street

Riverside, CA 92522

Mark L. Parsons Deputy City Attorney City of Riverside

3900 Main Street

Riverside, CA 92522

Gary H. Yamamoto, P.E., Chief Division of Drinking Water and Environmental Management

1616 Capitol Avenue, MS 7400 P.O. Box 997377 Sacramento, CA 95899-7377

Michael J. DeMarco San Onofre Liaison San Diego Gas & Electric Company 8315 Century Park Ct. CP21G San Diego, CA 92123-1548

Director, Radiological Health Branch State Department of Health Services P.O. Box 997414 (MS 7610)

Sacramento, CA 95899-7414

Mayor City of San Clemente 100 Avenida Presidio San Clemente, CA 92672 James D. Boyd, Commissioner California Energy Commission 1516 Ninth Street (MS 34)

Sacramento, CA 95814 Southern California Edison Company Douglas K. Porter, Esq.

Southern California Edison Company 2244 Walnut Grove Avenue Rosemead, CA 91770

Doug Bauder

Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Mr. Steve Hsu Department of Health Services Radiologic Health Branch MS 7610, P.O. Box 997414 Sacramento, CA 95899-7414

Mr. Thomas McCool

Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128

Chief, Radiological Emergency Preparedness Section National Preparedness Directorate Technological Hazards Division Department of Homeland Security 1111 Broadway, Suite 1200

Oakland, CA 94607-4052

Southern California Edison Company Electronic Distribution:

Regional Administrator (Elmo.Collins@nrc.gov)

Deputy Regional Administrator (Chuck.Casto@nrc.gov) DRP Director (Kriss.Kennedy@nrc.gov) DRP Deputy Director (Anton.Vegel@nrc.gov)

DRS Director (Roy.Caniano@nrc.gov)

DRS Deputy Director (Troy.Pruett@nrc.gov)

Senior Resident Inspector (Greg.Warnick@nrc.gov)

Resident Inspector (John.Reynoso@nrc.gov)

Branch Chief, DRP/D (Ryan.Lantz@nrc.gov) Senior Project Engineer, DRP/D (Don.Allen@nrc.gov) Site Administrative Assistant, DRP/D (Heather.Hutchinson@nrc.gov) Public Affairs Officer (Victor.Dricks@nrc.gov)

Public Affairs Officer (Laura.Uselding@nrc.gov) Team Leader, DRP/TSS (Michael.Hay@nrc.gov) RITS Coordinator (Marisa.Herrera@nrc.gov)

Regional Counsel (Karla.Fuller@nrc.gov)

Congressional Affairs Officer (Jenny.Weil@nrc.gov)

OEMail Resource OEDO RIV Coordinator, (Margie.Kotzales@nrc.gov) ROPreports Institute of Nuclear Power Operations (INPO)

SUNSI Review Completed: _

_____ ADAMS: Yes No Initials:

REL_ Publicly Available Non-Publicly Available Sensitive Non-Sensitive S:\DRP\PBD\PBD-ONLY\SONGS\Public meetings\SONGS MS 092308.doc RIV:SPE:DRP/D C:DRP/D DAllen RELantz /RA/ /RA/ 9/29/10 9/29/10 OFFICIAL RECORD COPY T=Telephone E=E-mail F=Fax

1 San San OnofreOnofreNuclear Generating Station Nuclear Generating Station PublicMeeting PublicMeeting Public Meeting Public MeetingSafety Conscious Work Environment Safety Conscious Work Environment 1

1 Nuclear Regulatory Commission

Nuclear Regulatory Commission --Region IV Region IVSeptember 16, 2010September 16, 2010 Purpose of

Purpose of Today's Today's Meeting Meeting*

  • ApublicforumfordiscussionofSan ApublicforumfordiscussionofSan Onofre Onofre Nuclear Nuclear A public forum for discussion of San A public forum for discussion of San Onofre Onofre Nuclear Nuclear Generating Station's (SONGS) progress in addressing Generating Station's (SONGS) progress in addressing concerns with the Safety Conscious Work concerns with the Safety Conscious Work Environment (SCWE)Environment (SCWE)
  • OpendialoguebetweenSONGSandNRC OpendialoguebetweenSONGSandNRC 2

2 Open dialogue between SONGS and NRC Open dialogue between SONGS and NRC 2**Administrative Details Administrative Details Agenda Agenda*

  • Introductions

Introductions

    • Background and ContextBackground and Context
    • SCE Presentation SCE Presentation
    • Final Remarks Final Remarks
  • Questions and AnswersQuestions and Answers 3

3PUBLIC HEALTH AND SAFETYAS A RESULT OF CIVILIANNRC's OverallSftMiiRegulatory FrameworkRegulatory FrameworkINITIATINGMITIGATINGBARRIEREMERGENCYCornerstonesPUBLICRADIATIONOCCUPATIONALRADIATIONPHYSICALStrategicPerformanceAreasREACTORSAFETYRADIATIONSAFETYSAFEGUARDSNUCLEAR REACTOROPERATION S a f e t y Mi ss i onINITIATINGEVENTSMITIGATINGSYSTEMSBARRIERINTEGRITYEMERGENCYPREPAREDNESSCornerstonesRADIATIONSAFETYRADIATIONSAFETYPHYSICALPROTECTIONHUMANPERFORMANCESAFETY CONSCIOUSWORKENVIRONMENTPROBLEMIDENTIFICATION ANDRESOLUTIONCross-Cutting Areas 3 What is Safety Conscious Work What is Safety Conscious Work Environment?

Environment?An environment in which employees are An environment in which employees are encouraged to raise safety concerns without encouraged to raise safety concerns without fear of retaliation and where such concerns fear of retaliation and where such concerns are promptly reviewed, given the proper are promptly reviewed, given the proper priority based on their potential safety priority based on their potential safety 5

5priority based on their potential safety priority based on their potential safety significance, and appropriately resolved with significance, and appropriately resolved with timely feedback to employeestimely feedback to employeesSafety Conscious Work Environment Safety Conscious Work EnvironmentSupervisorCorrective Action ProgramEmployee Concern Program 6

6Open Door PolicyNRC Attention 4Safety Conscious Work Safety Conscious Work Environment at SONGSEnvironment at SONGS

  • Increase in concerns received by NRC
  • Perception that all avenues for communicating concerns are not available
  • Management had not been effective in 7 7encouraging employees to raise concerns without fear of retaliation SAFETY CONSCIOUS WORK SAFETY CONSCIOUS WORK ENVIRONMENTATSONGS ENVIRONMENTATSONGS ENVIRONMENT AT SONGS ENVIRONMENT AT SONGS*
  • Employees are using avenues to raise issuesEmployees are using avenues to raise issues
    • Some employees do not feel comfortable using Some employees do not feel comfortable using all available avenues all available avenues 8

8 5 Chilling Effect Letter Chilling Effect LetterIssued to verify SCE is ensuring that SONGS Issued to verify SCE is ensuring that SONGS is a workplace that fosters an environment is a workplace that fosters an environment where employees feel free, and are where employees feel free, and are encouraged, to raise safety concernsencouraged, to raise safety concerns 9

9 Licensee Response 10 10 6 Contacting the NRC

  • Report an emergency(301) 816-5100 (24/7 NRC Headquarter'sOperation Center) (call collect)
  • Report a safety concern: (800) 695-7403 (Toll-free Safety Hotline) Allegation@nrc.gov
  • General information or questionsnrcgo 11 11www.nrc.go v*Victor Dricks, Public Affairs Officer, RIV817-860-8128Victor.Dricks@nrc.gov Reference Sources
  • Reactor Oversight Processhttp://www.nrc.gov/NRR/OVERSIGHT/ASSESS/index.html
  • Public Electronic Reading Roomhttp://www.nrc.gov/reading-rm.html 12 12*Public Document Room1-800-397-4209 (Toll Free) 7 13 13 9/29/2010 1SANONOFRENUCLEARGENERATINGSTATION 1 San Onofre Nuclear Generating StationSafety Conscious Work Environment Update U.S. Nuclear Regulatory Commission MeetingSeptember 16, 2010SANONOFRENUCLEARGENERATINGSTATION*Opening Remarks
  • SafetyConsciousWorkEnvironment Safety Conscious Work Environment*Closing Remarks 2

9/29/2010 2SANONOFRENUCLEARGENERATINGSTATIONWtittSOfNl W e s t r i ve t o opera t e S an O no f re N uc l ear Generating Station (SONGS) safely and reliably to the highest standards to protect the health and safety of the public.HitSftCltdSft 3 H av i ng a s t rong S a f e t y C u lt ure an d a S a f e t y Conscious Work Environment is central to that commitment.SANONOFRENUCLEARGENERATINGSTATION*Joe SheppardSenior Vice President and Chief Nuclear Officer

  • Doug BauderSite Vice President and Station Manager
  • Tom McCool Plant Manager 4*Thomas O'MearaManager, Nuclear Safety Culture 9/29/2010 3SANONOFRENUCLEARGENERATINGSTATION*Strong focus on fundamentals , high standards and quality*Greater accountability and alignment
  • Sustainable long-term performance 5 improvementSANONOFRENUCLEARGENERATINGSTATION 9/29/2010 4SANONOFRENUCLEARGENERATINGSTATION"A workplace where all workers feel free to raise safety concerns and other issues without fear of retaliation."

7SONGS Human Performance Tools "Blue Book"SANONOFRENUCLEARGENERATINGSTATION*NRC "Chilling Effect" letter issued on March 2, 2010

  • SCEresponseissuedonMarch312010
  • SCE response issued on March 31 , 2010-Immediate actions taken-Root Cause Evaluation to develop action plan

-Current status (33 actions total): *23 actions completed

  • 4willbecompleted12/31/10 8 4 will be completed 12/31/10*Remaining 6 will be completed during 2011, as scheduled*Details of progress described in SONGS' August 31, 2010 response to NRC Chilling Effect Letter 9/29/2010 5SANONOFRENUCLEARGENERATINGSTATION 9SANONOFRENUCLEARGENERATINGSTATIONSCWE Pillar 1 -Trust and O p en En g a g ementpgg*SCWE training completed for 1800+ workers and supervisors (ongoing)*Senior management/worker two-way communication meetings (ongoing) 10*Enhanced training for management and supervision on SCWE principles (ongoing) 9/29/2010 6SANONOFRENUCLEARGENERATINGSTATIONSCWE Pillar 2 -Effective Normal Problem Resolution*Initiated paper notification process*Simplified computer access
  • Substantial software im p rovements im p lemented 11 pp*Conducted training and communication on changesSANONOFRENUCLEARGENERATINGSTATIONSCWE Pillar 3 -Effective Alternative Problem Resolution Resolution*Created integrated safety culture organization*Changed name of program to Employee Concerns Program (ECP) to improve employee recognition of purpose*ECP office relocated to a more convenient and accessible

location 12*Proactive ECP engagement with employees*More intrusive oversight of contract personnel regarding

SCWE 9/29/2010 7SANONOFRENUCLEARGENERATINGSTATIONSCWE Pillar 4 -Effective Methods to Detect and PreventRetaliation Prevent Retaliation*Established a requirement for monthly Executive Forum review of Nuclear Safety Concerns data and program performance*Improved trending of work environment issues

  • Developedmetricstomonitor 13*Developed metrics to monitor SCWE*Established SCWE reviews for organizational changes /

personnel actionsSANONOFRENUCLEARGENERATINGSTATION*Strengthened new orientation program to include face-to-facediscussionaboutSCWE:

to face discussion about SCWE:-Testing to ensure comprehension of SCWE principles*Established clear expectations for contract organization management*Conducted meetings with contract organizations*SCWE monitoring process applied to contractor 14 organizations *Surveys are being conducted prior to outage*In-field observations 9/29/2010 8SANONOFRENUCLEARGENERATINGSTATION*Focus group interviewsPidi*P er i o dic paper surveys*Electronic surveys

  • Independent assessments
  • Dedicated Nuclear Safety Culture organization
  • Mana g ement oversi g ht 15 gg*Testing of SCWE knowledge
  • MetricsSANONOFRENUCLEARGENERATINGSTATION Positive:*Personnel are:

-Willin g to raise concerns g-Understand responsibility to raise safety issues-Understand how to use the Corrective Action Program and that access has improved-Aware that harassment, intimidation, retaliation or discrimination based on raising safety concerns is

prohibited 16*Management reinforces use of the Corrective Action Program*Strong awareness of available alternative avenues, including Employee Concerns Program and NRC*SCWE has improved in several groups 9/29/2010 9SANONOFRENUCLEARGENERATINGSTATION Remaining Challenges:

  • NRCallegationsremainhigh
  • NRC allegations remain high*Continuous reinforcement of standards to ensure all personnel feel comfortable challenging decisions they believe

are non-conservative*Bolster confidence in Employee Concerns Program

  • Continued focused work with specific work groups 17*Increase overall confidence in Corrective Action ProgramSANONOFRENUCLEARGENERATINGSTATION 18 9/29/2010 10SANONOFRENUCLEARGENERATINGSTATION 19SANONOFRENUCLEARGENERATINGSTATION 20 9/29/2010 11SANONOFRENUCLEARGENERATINGSTATION*Systematic review of remaining challenges vs. ongoing/plannedactions ongoing / planned actions*Additional actions identified:-Early interventions in specific groups-Senior management meetings with managers / supervisors of specific groups

-Em p lo yee Concerns Pro gram office hours extended 21pygduring Unit 3 steam generator replacement and refueling outageSANONOFRENUCLEARGENERATINGSTATION 22

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