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{{#Wiki_filter:FENOC                                                                                                  5501 North State Route 2 RtEnepW ANucar Operating Company                                                                      Oak Harbor Ohio 43449 Lew W eMs                                                                                                        419-321-7599 Chief Operating Officer                                                                                    Fax: 419-321-7582 Docket Number 50-346 License Number NPF-3 Serial 1-1335 December 19, 2003 Mr. James E. Dyer, Administrator United States Nuclear Regulatory Commission, Region III 801 Warrenville Road Lisle, IL 605324351
 
==Subject:==
Submittal of Revisions 7, 8, 9, and 10 of the Nuclear Operating Business Practice, Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
 
==Dear Mr. Dyer:==
 
On September 13, 2003 (Serial 1-1327), the FirstEnergy Nuclear Operating Company (FENOC) submitted Revision 6 of the nuclear operating business practice DBBP-VP-0002, Restart Readiness Review Extended Plant Outage. This business practice provides the review process to ensure Davis-Besse's materiel condition; programs and processes; and organization, including the organization's safety culture, are ready for plant restart and safe, reliable operation.
This Davis-Besse Business Practice was subsequently revised to enhance and refine the Restart Readiness Review process. This letter submits Revisions 7, 8, 9, and 10 to nuclear operating business practice DBBP-VP-0002, Restart Readiness Review Extended Plant Outage, included as Enclosures 1, 2, and 3 to this letter. Revision 10, dated December 1, 2003, supercedes all previous revisions in their entirety.
It should be noted that FirstEnergy Nuclear Operating Company may periodically update this document in the future. If you have any questions or require further information, please contact Mr. Kevin L. Ostrowski, Manager - Regulatory Affairs, at (419) 321-8450.
Sincerely yours, LJS Attachment/Enclosures cc:        USNRC Document Control Desk DB-1 Senior NRC/NRR Project Manager DB-I Senior NRC Resident Inspector Utility Radiological Safety Board
 
Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Attachment Page 1 of 1 COMMITMENT LIST The following list identifies those actions committed to by the Davis-Besse Nuclear Power Station (DBNPS) in this document. Any other actions discussed in the submittal represent intended or planned actions by the DBNPS. They are described only for information and are not regulatory commitments. Please notify the Manager - Regulatory Affairs (419-321-8450) at the DBNPS of any questions regarding this document or associated regulatory commitments.
COMMITMENTS                                                        DUE DATE None                                                                N/A
 
Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Enclosure I Revision 7 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
(86 pages to follow)
 
NUCLEAR OPERATING BUSINESS PRACTICE            NumDBBP-VP-0002
 
==Title:==
Revision:    Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    07  Page 1 of 86 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:    " . ' Af/'/
                                    -      ,      of ~e0 ,-
Vice President, Approved:
Chief Operatin cificer Effective Date        NOV I      M
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                  DBBP-VP-0002
 
==Title:==
Revision:                Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07              Page 2 of 86 TABLE OF CONTENTS Page 1.0  PURPOSE ............                                                                                      3 2.0  APPLICABILITY ............                                                                                3 3.0  RESPONSIBILITY..........................................................................................3 4.0  DETAILS ............                                                                                      4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2:      PLANT RESTART READINESS REVIEW INDICATOR MATRIX ..........................................                                            9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT SHUTDOWN .......................................... 12 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET .................. 13 ATTACHMENT 5:      OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6:      CORE CONFIGURATION AFFIRMATION FORM .................... 15 ATTACHMENT 7:      REACTOR STARTUP AFFIRMATION FORM .......................... 16 ATTACHMENT 8        SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM ..........................................                                  17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A:        ASSESSMENT OF SAFETY CULTURE CRITERIA ................. 21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........                                              59 7
ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 60
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number
____________________________________DBBP-VP-0002 Titbe:                                                              Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07    Page 3 of 86 1.0    PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.
2.0    APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.
Adherence to this Business Practice is mandatory.
3.0    RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.
Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.
The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.
The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.
The Supervisor-DB Reactor Engineering is responsible for 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.
This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Num        DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                07      Page 4 of 86 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.
The Chief Operating Officer is responsible for final approval prior to plant restart.
4.0    DETAILS
: 1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
: 2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment I that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
: 3. The methodology for the review process consists of the following steps:
* Monitor plant system/component work activity progress during the outage
* Monitor emergent work/issues during the outage for shutdown concerns
* Monitor personnel and administrative issues during the outage for restart concerns
* Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
* Assess Safety Culture as identified on Attachment 9, Page 18
* Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.
Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.
: 4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.
: 5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
: 6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
: 7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
: 8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
: 9. The Shift Manager of each crew should:
: a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:
              -adequacy of staffing levels, personnel experience and qualification levels.
              -assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.
              -completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.
              -completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.
: b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:
              -adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.
              -all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002 Tite:                                                            Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              07      Page 6 of 86
                        -temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.
: c. Complete Attachment 5.
: 10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
: 11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.
Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.
: 12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owners form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002 Tite:                                                                  Revision:        Page RESTART READINESS REVIEW EXTENDED iPLANT OUTAGE                                                                    07      Page 7 of 86 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item                                                    Acceptable Mode                                                                                    to Support Restart?
Yes/No/NA 1      All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2      Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3      Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4      Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5      The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)
* Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
* Planned walkdowns are scheduled appropriately 6        Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7        Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8        Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9        System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.
10      Operating Experience reports have been reviewed to ensure no potential operability concerns.
11      Procedure alterations/PCRs are ready for mode change or restart.
12      Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number
_____________________________________DBBP-VP-0002 itle:                                                                  Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      07      Page 8 of 86 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS (Continued)
Page 2 of 2 Plant Section or 0350 Checklist Item_                                                  Acceptable to Support Mode                                                                                    Restart?
Yes/No/NA 13      All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14      All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15      All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16      All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17      All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18      All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19      Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20      All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21      Integrated Restart Report per NG-VP-001 00 signed by the SLT. (Attachment 2,                      7 Column w)
Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.
Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.
Section Manager or 0350 Checklist Individual        (
(Please Print Your Name)
Signature:                                                                      Date.
Section Manager or 0350 Checklist Individual ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number:
DBBP-VP-0002
 
==Title:==
Revision.        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                          07      Page 9 of 86 Page 1 of 3 a)          C                  0-C 0          .be Ca 0        C    D    C:
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Plant                                                        I Operations            X    X    xX        X      X  X      X        X        X              X RP                    X    X    X      X    X    X    X                            X      X Chemistry              X      X          X    X    X    X                          X        X Outage Management      X            X          X    X    X                            X        X and Work Control                II FIN                    X                X          X    X                            X        X Mechanical            X      X        X          X    X                            X        X E&C                    X      X                    XX                  X                      X Maint. Serv.          X                X          X    X                            X        X Training                      X          X                          X                          X 7
Safety                        X        X          X            _                              X Engineering Plant Engineering      X      X    X    X    X    X    X                            X        X Design Engineering    X      X    X                X                                  X        X Project Management    X      X    X                X                                  X        X RRT                    XX                            X                                          X Reactor Engineering    X      X    X          X    X                                  X        X Support Services Regulatory Affairs    X      X    X          X    X    X                            X        X        7 (includes Emer. Prep.)        _
Quality Services              X                      x    -          X                          X Security                                            X                                  X        X 7
Other Sections QAIQC                  X      X    X                X        _                                X Supply Chain          =                      X    X    =                            X        X Client Services                                      X                                          X Business Services                                    X                                          X Human Resources                                      X      _        _                  X        X
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number DBBP-VP-0002 Tile:                                                                Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07        Page IO of 86 ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX o
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0350 Checklist Item____
: 1. Adequacy of Root Cause Determinations-              X                    X      X          X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers*
: 2. Adequacy of Safety Significant Structures,          X      X              X      X          X Systems and Components-D. Baker, A.
Stallard, T. Chambers, R. Hovland, J.
O'Neill*
: 3. Adequacy of Safety Significant Programs--A.        X      X            X McAllister, L. Dohrmann, S. Loehlein, C.
Daft, J. Grabnar, R.Farrell, D. Schreiner, R.
Perry, K. Ostrowski*                                                                              7
: 4. Adequacy of Organizational Effectiveness            X      X            X      X          X and Human Performance- M. Bezilla, J.
Powers*
: 5. Readiness for Restart-C. Price, F. VonAhn,                  X            X R. Hovland, R. Schrauder, A. Stallard, J.
Hirsch*
: 6. Licensing Issue Resolution-J. Powers, K.                  X              X Ostrowski*
: 7. Confirmatory Action Letter Resolution--L.                                X Myers, C. Price K. Ostrowski*                                          III                        _ I
* Or an approved designated alternate ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number-.
_____________________________________DBBP-VP-0002 Tite:                                                                                Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    07              Page 11 of 86 Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX 10beco                                                  0                =        C JO                                                    E E  S    E  z  X  E    '      X  0  i  a).  ,                        0 Restart Station Review          X            X                  X                                X Quality Services          ____X Employee Concerns                                                                                                X Program                                                                                                  ___
Station Review Board                                                                                                      X (Plant Operating Review Committee)__                                                      _      _    __    _    _ _  _  _  _    _  _  _
Company Nuclear Review                                                                                                    X Board                                  _    _    _        _      _      __                                  _  _
Restart Overview Panel    __    _ _      _    _  _  _    _      _    _  _  _      _    _  _  _      _  _  _  X
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED IPLANT OUTAGE                                    1          07    Page 12 of 86 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Change Recommended By:
Mode_
Plant Manager-Davis-Besse Nuclear Power Station                Date Director-Davis-Besse Nuclear Engineering                      Date Director-Davis-Besse Work Management                          Date Director-Davis-Besse Support Services                          Date Director-Davis-Besse Restart                                  Date 7
RESTART IMODE CHANGE APPROVAL:
Vice President-Nuclear                                        Date Chief Operating Officer                                        Date
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number.
DBBP-VP-0002 Tile:                                            Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                07    Page 13 of 86 ATTACHMENT 4:  PLANT INSPECTIONIWALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_
ASSET LABEL:
Or AREA INSPECTED:
NOUN NAME:
LOCATION:
DESCRIPTION:
MAINTENANCE TAG/WORK ORDER #:
CONDITION REPORT INITIATED (#)-
MODE RESTRAINT:                    (es        __No SUBMITTED BY:                                    DATE/TIME            I (please print your name)
SIGNATURE:
ATTACHMENT 5:    OPERATIONAL READINESS AFFIRMATION FORM
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      07      Page 14 of 86 Shift Designator:
Shift Manager:
(Please Print)
Mode_
Review Summary:
The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:
Shift staffing levels, including personnel experience and qualification levels, are adequate.
Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.
Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.
Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.
The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.
Affirmation:
Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.
Shift Manager:
Print/Signature/Date Reviews and Approvals:
Manager-Operations:
Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number DBB P-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                        1          07      Page 15 of 86 ATTACHMENT 6:      CORE CONFIGURATION AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.
All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.
All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.
No fuel assemblies in the reactor core are known leaking assemblies.
A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)
The reactor core loading has been verified.
All reactivity control components in the reactor core will meet their design functions.
All nuclear instrumentation in the reactor core will meet their design functions.
Affirmation:
Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number DBBP-VP-0002 Tifie:                                                              Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07    Page 16 of 86 ATTACHMENT 7:        REACTOR STARTUP AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.
Estimated Critical Conditions have been prepared and independently verified.
Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)
Personnel are available, as required, to support reactor startup and power ascension to 100%.
Required training has been completed for Nuclear Fuels personnel.
Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.
The Core Monitoring System is operable.
All reactivity control systems will meet their design functions.
Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.
There are no outstanding reactivity management issues impacting the safe operation of the reactor core.
Affirmation:
Based on my knowledge andjudgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
____ ____    ____  ____    ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      07        Page 17 of 86 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_
: 1. Name of System/Program:
: 2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
: 3. System/Program is ready for Mode                  :      Yes        or No
: 4. The system/program is ready for Mode                      because: (if not ready, skip to #5)
: 5. The system/program is not ready for Mode                        because:
and the following actions are in place to address these issues:
The system/program will be ready for Mode                by:                    (Date)
: 6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No_ (Attach a list of the above items)
: 7. Housekeeping issues associated with this system/program have been addressed for Mode          : Yes_ or No              (Attach a list of those not resolved)
: 8. I have the following concerns about my system and its readiness for Mode                        :
Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)
: 9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).
Name:                                                                              Extension:
(Please Print)
Signature:                                                                        Date:-
Date:____________
Signature:
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  07      Page 18 of 86 ATTACHMENT 9:              ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:
Improving safety culture isa long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.
Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report iswritten at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a      7 separate Condition Report. Ifthere is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.
The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review isto challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating If other factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.
The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.
Safety Culture Commitment Area/Criteria Ratings:
Green:              all major criteria/attributes are acceptable with a few minor criteria deviations White:              all major criteria/attributes are acceptable with a few criteria requiring management attention      7 Yellow:            all major criteria/attributes are acceptable with several criteria requiring prompt management action Red:              several major criteria/attributes do not meet acceptable standards and require immediate management action
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07        Page 19 of 86 ATTACHMENT 9:            ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where "surveys and/or interviews' are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.
Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.
At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.
Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:
Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 113 (whichever is                                          7 greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.
For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.
If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.
At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart isacceptable with the current condition.
Attachments 10 and II will be included as part of that report.
 
NUCLEAR OPERATING BUSINESS PRP-ACTICE                                Number
_____________________________________DBBP-VP-0002 Titfe:                                                                          Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07    Page 20 of 86 ATTACHMENT 9:            ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_
item                                                                                                        Color
: 1. Policy or Corporate Commitment Area
: a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
: b. Management values are clearly reflected in the Business Plan and are understood by the organization
: c. Resources are available or can be obtained to ensure safe, reliable operations
: d. Self-Assessment is a tool used to monitor, assess and improve our performance
: e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
: 2. Plant Management Commitment Area
: a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
: b. Goals and roles are clear and teamwork is reinforced
: c. Ownership and accountability is evident
: d. Training and Qualification are valued
: e. Commitment to continuous improvement is evident
: f. Cross-functional work management and communication
: g. Creating an environment of engagement and commitment
: 3. Individual Commitment Area
: a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
: b. Questioning attitude-challenges are welcomed
: c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
: d. Open communications-associates are comfortable in voicing opinions, issues and concerns
: e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions support readiness for mode change.
Section Manager (Please Print Your Name)
Signature:                                                                  Date_        _
Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                07        Page 21 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39
: 1. POLICY COMMITMENT AREA la. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE                        RED                    YELLOW                    WHITE                      GREEN Policy statement        Policy statement is      Policy statement is      Policy statement is        Policy statement is on Safety Culture*      issued but it is not    issued but only          issued and is              issued and is reinforced by            occasionally reinforced  frequently reinforced      continuously reinforced FENOC                    by FENOC                  by FENOC                  by FENOC management              management.              management.                management.              7 Policy statement        Policy statement is      Policy statement is      Policy statement is        Policy statement is on Safety                issued but it is not    issued but only            issued and is            issued and it is a strong Conscious Work          reinforced by            occasionally reinforced  frequently reinforced      statement of safety Environment              FENOC                    by FENOC                  by FENOC                  conscious work (SCWE)*                  management.              management.                management.              environment and often reinforced by FENOC management Making employees        Policy statements        Policy statements          Policy statements are    Policy statements are aware of policy          simply issued as        distributed separately    communicated by at        communicated to statements*              part of FENOC            to employees in            least two                employees and (Explain why white      Business Plan.          memo.                      means.(e.g., hard        emphasized regularly in is acceptable ff there                                                      copy distribution,        meetings and face to is no face to face                                                          newsletters, group        face communication.
communication)                                                              meetings, training, stand down).
Employee                Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveys/interviews understanding of        indicate less than      indicate that 70-80% of    indicate that 80-90%      indicate that more than policies'                70% of employees        the employees              of employees              90% of employees understand the          understand the            understand the            understand the policies policies.                policies and consider      policies and consider    and consider safety a safety a FE value.        safety a FE value.        FE value and the normal way to do business.
Worker                  Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveys/interviews understanding of        indicate that less      indicate that between      indicate that between    indicate that more than responsibility to        than 85% of workers      85-90% of workers          90-95% of workers        95% of workers raise safety            understand their        understand their          understand their          understand their concerns'                responsibility to        responsibility to raise    responsibility to raise  responsibility to raise raise nuclear safety    nuclear safety or          nuclear safety or        nuclear safety or quality or quality concerns. quality concerns.          quality concerns.        concerns.
* Site wide assessment only. Data provided from Edventures survey results
                      ** Site wide assessment only. Data provided from Edventures survey results and 4Cs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:    D        P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  1          07        Page 22 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39
: 1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE                    RED              YELLOW                    WHITE                      GREEN Corporate vafues*      There is no        There isa            There is a corporate      There is a corporate corporate level    corporate level      level statement of        level statement of statement of        statement of          commitment to              commitment to safety.
safety values.      commitment to        safety. FirstEnergy        FirstEnergy FirstEnergy        safety.              management meets          management meets management          FirstEnergy          occasionally with          frequently with plant does not            management            plant personnel to        personnel to express its express its        meets                express its safety        safety values.
safety values to    infrequently with    values.
plant personnel. plant personnel to express its safety values.
Statement of          There is no        The statement of      The statement of          The statement of mission, vision,      statement of        Mission, Vision,      Mission, Vision, and      Mission, Vision, and and values**          Mission, Vision,    and Values            Values places greater      Values emphasizes and Values and      places weight on      weight on safety than      safety first, then allows employees          safety and often      on production/profits      consideration of believe focus is    employees            and most employees        production and profits on production      believe the          agree that the            and over 90% of and profits.        overriding focus      overriding priority is    employees agree based is safety            on safety                  on surveys.
FENOC Business        Business Plan      Business Plan        Business Plan              Business Plan contains Plan*                contains no        contains few          contains Strategic        Strategic Objective Strategic          Strategic            Objective Measures        Measures on safety Objective          Objective            on safety with            and all are being fully Measures on        Measures on          implementation plans.      implemented.
safety.            safety but no implementation plans 7
                  *Site wide assessment only. Data provided by Senior Management
                  ** Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  07          Page 23 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39
: 1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE                      RED                YELLOW                  WHITE                      GREEN Adequacy of          More than five          More than three    Three or less              All management management            supervisor or above      supervisor or      supervisor or above        positions are filled with resources*            positions are not        above positions    positions are not filled ANSI qualified FENOC filled with ANSI          are not filled with with ANSI qualified        individuals.
qualified FENOC          ANSI qualified      FENOC individuals.
individuals.            FENOC individuals.
Adequacy of          More than four          Three or four      One or two sections        Each section has a full personnel            sections do not have    sections do not    do not have sufficient      complement of resources*#          sufficient personnel    have sufficient    personnel to perform        personnel (minus to perform their        personnel to        their assigned              normal attrition) to assigned                perform their      responsibilities            perform its assigned responsibilities        assigned            without contractor          responsibilities.
without contractor        responsibilities    support support                  without contractor                                                            7 support Adequacy of          Risk significant          The majority of    All risk significant        Sufficient funding exists funding'              activities, to improve identified risk      identified                  to perform more than nuclear safety, as      significant        improvements to            just risk significant defined by the          improvements to nuclear safety, as              improvements, as Senior Leadership        nuclear safety, as identified by the PRC identified by the PRC in Team and Project        identified by the  for the plant,              plant, programs and Review Committee        PRC for the plant, programs, or other          other activities to (PRC) are not being programs, or            activities, are funded      improve nuclear safety.
funded in a timely      other activities,  in a timely manner.
manner and funding are funded in a was requested and        timely manner.
rejected by FENOC Executive Management.
* Site wide assessment only. Data provided by Human Resources
  *#Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
  **Site wide assessment only. Data provided by the chairman of the PRC
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07          Page 24 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39
: 1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)
Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools,    More than 25 %        Between 20-      Between 10-20% of          Less than 10% of material and          of scheduled        25% of scheduled  scheduled tasks            scheduled tasks PMs, equipment to          tasks (PMs,          tasks (PMs, Work  (PMs, Work Orders,          Work Orders, ECRs complete site        Work Orders,        Orders, ECRs      ECRs and projects)          and projects) are not  7 tasks*                ECRs and            and projects) are  are not being              being completed by the projects) are not    not being          completed by the site      site in a timely manner being completed      completed by the  in a timely manner          due to lack of tools, by the site in a    site in a timely  due to lack of tools,      material or equipment.
timely manner        manner due to      material or due to lack of      lack of tools,    equipment.
tools, material or  material or equipment.          equipment.
Adequacy of tools,    More than 25%        Between 20-25%      Between 10-20% of          Less than 10% of key material and          of key scheduled    of key scheduled    key scheduled tasks        scheduled tasks are not equipment to          tasks are not        tasks are not      are not being              being completed by the complete Section      being completed      being completed    completed by the          section in a timely tasks                by the section in    by the section in  section in a timely        manner due to lack of a timely manner      a timely manner    manner due to lack of      tools, material or due to lack of      due to lack of      tools, material or        equipment.
tools, material or  tools, material or  equipment.
equipment.          equipment.
                  *Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  07          Page 25 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39
: 1. POLICY COMMITMENT AREA 1d. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a toot used to monitor, assess and improe our performance ATTRIBUTE                RED                  YELLOW                    WHITE                        GREEN Use of Nuclear    Less than 70% of        Between 70-80% of      Between 80-90% of          More than 90% of the Quality          the sections have        the sections have      the sections have          sections have used Assurance to      used NQA input          used NQA input to      used NQA input to          NQA to supplement the supplement the    to supplement the        supplement the          supplement the self-        self-assessment          7 self-            self-assessment          self-assessment        assessment process          process as defined in assessment        process as defined      process as defined      as defined in NOBP-        NOBP-LP-2004 process          in NOBP-LP- 2004        in NOBP-LP-2004        LP-2004 Self-            Less than 60% of        Between 60-75% of      Between 75-90% of          More than 90% of assessments in    sections (< 14)          sections (15-17)        sections (17-20)            sections (> have accordance        have scheduled          have scheduled          have scheduled any        scheduled any self-with NOBP-LP-    any self-                any self-              self-assessments for        assessments for 1St &
2004, FENOC      assessments for          assessments for 1 5t  st 1 & 2 nd quarter          2 nd quarter 2004.
Ongoing Seff-    Is & 2nd quarter        &2nd quarter 2004.      2004.
Assessment        2004.
Guideline*
Section          Performance              Section performance      Section performance        Section performance Performance      indicators related to    indicators exist for    indicators exist for        indicators exist and are Indicators        safety and quality      important activities    important activities        appropriate and are being exist for the section    affecting quality and  affecting quality and        regularly updated for safety but less than    safety and 75-89% of        important activities 75% of goals are met    goals are met              affecting safety and quality, with more than 90% of goals met.
Personnel        The performance          The performance        The performance            The performance Performance      appraisal program        appraisal program        appraisal program          appraisal program Appraisals**      does not include        includes                includes assessments      includes assessments of assessments of          assessments of          of safety or quality of    safety and quality of safety or quality of    safety or quality of    performance but some      performance and the performance.            performance but most    appraisals have not        appraisals are being employee appraisals      been performed in          performed in timely have not been          timely manner and            manner and all employees performed.              some employees do          have a current appraisal.
not have a current appraisal.
                *Site wide assessment only. Data provided by Quality Services "Site wide assessment only. Data provided by Human Resources                                            17
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number DBBP-VP-0002 Tite                                                                          Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07      Page 26 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 6 of 39
: 1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.
ATTRIBUTE                  RED                  YELLOW                  WHITE                    GREEN Nuclear              The Nuclear            The Nuclear            The Nuclear              The Nuclear Committee Committee of          Committee of the      Committee              Committee has safety    has safety performance Board of              Board has little      occasionally discusses  performance as a part    as a part of the agenda Directors*            focus on safety        safety performance as  of the agenda every      every meeting and performance in the atopic in the agenda.      meeting                  requests additional agenda.                                                                presentations relative to specific issues to monitor performance Company              The CNRB has a        The CNRB agenda        The CNRB agenda          The CNRB agenda has Nuclear Review safety                        has a safety            has a safety            a safety discussion Board (CNRB)+ performance                    discussion and          discussion at every      every meeting and is assessment            monitors safety        meeting and reviews      proactive in providing    7 discussion on the      performance            presentations on        safety focus actions for agenda.                                        safety focus issues      FENOC Nuclear Quality      NQA is not              Some NQA audits or    NQA audits or            NQA is regularly Assurance            performing audits      assessments were        assessments were        performing audits and (NQA)**              or assessments of      performed when          performed when          assessments of important safety      required and a number  required, for important  important safety activities and not    of areas of concern    safety activities and    activities and identifying finding areas of      were identified for    some Significant        key issues for concern causing        important safety        Conditions Adverse to    improvement that are Significant            activities causing      Quality were noted      below the Significant Conditions            Significant Conditions                          Condition Adverse to Adverse to Quality    Adverse to Quality                              Quality threshold.
Learning from      Personnel in the      Personnel inthe        Personnel in the        Personnel in the section the experience      section do not        section seldom          section occasionally    routinely participate in of the industry    participate in        participate in industry participate in industry  industry committees, industry              committees, visit other committees, visit other  visit other sites or host committees, visit      sites or host personnel sites or host personnel  personnel from other other sites or host    from other sites        from other sites        sites personnel from other sites
          *Site wide assessment only. Data provided by Senior Management
          +Site wide assessment only. Data provided by NQA Manager or VP Oversight
          **This item is assessed by NQA only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number NUCLEAR_____________3_____i_________________E                                    DBBP-VP-0002 TiUe:                                                                          Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07      Page 27 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 7 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                    YELLOW                    WHITE                  GREEN Management          There isa                There is a management    There isa              There is a management observations        management              observation program      management              observation program performed as        observation program      and 65-75% of            observation program      and more than 90% are scheduled with      and less than 65%        management              and 76-90% are          performed as proper              of the observations      observations are        performed as            scheduled and less coaching*          are performed as        performed as            scheduled and less      than 5% rated as scheduled and            scheduled and greater    than 10% rated as        overall unsat.
                      >90% indicate no        than 10% were rated      overall unsat.
coaching required.      overall unsat.
Management          Most management          Between 50-74% of the    Between 75-89% of        More than 90% of the observations        observations are not    management              the management          management are self            self-critical.          observations performed  observations            observations performed critical*                                    are self-critical and    performed are self-      are self-critical and actions implemented. critical and actions    actions implemented.
implemented.
Management          No method has been One method has been          Two means have          Multiple means have emphasis on        used in the last        used in the last month  been used in the last    been used by safety to          month to provide        to provide emphasis on  month to provide        management in the last employees;          emphasis on safety      safety to employees in  emphasis on safety to    month to provide face questioning        to employees in the the section (e.g., town      employees in the        to face emphasis on attitude            section (e.g., town      hall, 4Cs or All Hands  section and at least    safety to employees in hall, 4Cs, or All      meetings, standdowns,    one was face to face    the section (e.g., town Hands meetings,        newsletters, and        (e.g., town hall, 4Cs    hall, 4Cs or All Hands standdowns,              training).              or All Hands            meetings, standdowns, newsletters, and                                  meetings,              newsletters, and training).                                        standdowns,            training).
newsletters, and training).
            *Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____    ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07          Page 28 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 8 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                  YELLOW                      WHITE                    GREEN Leadership in      Leadership in            Leadership in Action      Leadership in Action        Leadership in Action*            Action includes          includes discussions on    includes discussions        Action includes discussions on          safety culture.            on safety culture.
* discussions on safety culture.
* And                        And                          safety culture.
* And                      Employee feedback          Employee feedback          And Employee feedback      indicates it was            indicates it was very      Employee indicates it was not    effective                  effective.                  feedback indicates effective.              And                        And                          it was very And ~An                                    Adeffective Leadership in Action        Leadership in Action        And Leadership in          training has been          training has been Action training has      available and              available and              Leadership in been available and      scheduled for more          scheduled for more          Action training has 7 scheduled for less      than 75% of                than 80% of                been available and than 75% of            supervisors and above      supervisors and            scheduled for supervisors and        within 12 months of        above within 12            more than 85% of above within 12        new appointment.*          months of new              supervisors and months of new                                      appointment.*              above within 12 appointment.*                                                                  months of new appointment.*
Problem solving*    A problem solving      In more than 5 cases,      In all but one case,        The problem process exists but      the problem solving        the problem solving        solving process, there is no use of      process NOP-EN-3001        process, NOP-EN-            NOP-EN-3001 has the document in the    has not been properly      3001 has been                been properly section and CRs        implemented in the          properly implemented        implemented in the were written to        section for applicable      in the section for          section for document the            conditions and CRs          applicable conditions        applicable failure to use the      were written in the        during the previous          conditions during process during the      previous quarter.          quarter.                    the previous previous quarter.                                                                quarter.
          *Site wide assessment only. Data provided by Human Resources 7
          **Site wide assessment only. Data provided by Plant Engineering Manager APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number.
____________________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07      Page 29 of 86 Page 9 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                  RED                  YELLOW                      WHITE                    GREEN Decision          A Safety significant    A Safety significant      The majority of safety  Safety significant making            Condition Adverse to    Condition Adverse to      significant decisions    decisions were made in Quality Condition        Quality Condition        were made in the        the section with Report indicates that    Report indicates that    section with adequate    required information, decisions were          decisions are made in    information,            management oversight, made in the section      the section with minimal  management              involvement and peer in isolation without    information,              oversight,              checking during the adequate                management oversight,      involvement and peer    past six months as information,            involvement and peer      checking during the      indicated by no SCAQs.
management              checking during the      quarter as indicated oversight,              past two months.          by no SCAQs.
involvement and peer checking during the past month.
Improvements      There have been          There have been some      There have been        Significant in safety        minimal                  improvements made in      obvious                improvements have margin*          improvements made        safety margin. .          improvements made      been made in safety in safety margin .                                  in safety margin.      margin.).
Plant activities  A significant plant      Less than 2 Condition    Significant plant      Significant plant receive proper    event, associated        Adverse to Quality CRs    activities associated  activities associated management        with the section,        associated with the        with the section had a with the section had a attention and    occurred during the      section were written      management plan        management plan with safety focus    previous quarter and    due to lack of            with a management      a management sponsor a lack of a              management attention      sponsor and            and management (Reference      management              or lack of safety focus    management              oversight scheduled for NG-DB-00800)    attention or safety      during the previous        oversight scheduled    the duration of the focus was indicated      quarter.                  for the duration of the activity and no CAQ and an SCAQ                                        activity and only one  events occurred during written.                                            CAQ event occurred      the previous quarter.
indicating a lack of management attention during the previous quarter.
  *Site wide assessment only. Data provided by Design Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
'ite:                                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                07      Page 30 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 10 of 39
: 2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE                    RED                YELLOW                    WHITE                    GREEN Understanding        Station surveys      Station surveys        Station surveys and/or      Station surveys that safety is        and/or interviews    and/or interviews,    interviews show that 80-    and/or interviews highest priority*      show that less        show that 70-80%      90% of employees,          show that more than than 70% of          of employees,          understand that safety is  90% of employees in 7
employees            understand that        the highest priority.      that safety is the understand that      safety is the highest                              highest priority.
safety is the        priority.
highest priority.
Program              Five of the 61        All 61 Phase I          All 61 Phase 1            All 61 Phase 1 ownership'            Phase 1 programs      programs in the        programs in the program    programs in the in the program        program review        review have assigned        program review have review do not have    have assigned          owners. With several        assigned owners. In assigned owners      owners and more        exceptions, program        general, program and five CRs were    than three CRs        owners are                  owners are written against      were written on        implementing their          implementing their different programs    different programs    assigned responsibilities  assigned in the past quarter. in the past quarter. and less than 3 CRs        responsibilities and were written on different  no CRs were written programs in the past        against programs in quarter.                    the last quarter.
Ownership of          More than 5% of        5% of SCAQ            Less than 5% of SCAQ        Less than 5 of corrective            SCAQ remedial        remedial or            remedial or preventive      preventiverestart actions              and preventive        preventive restart    restart required                    d        at restart required      required corrective    corrective actions and      required corrective Does not include      corrective actions    actions and 10% of    10% of CAQ remedial          10%of aQ emedal CRs or CAs linked      and more than        CAQ remedial and      and preventive restart      and of CAQ remedial to P3 activities.      10% of CAQ          preventive restart      required corrective        an preventive    resta remedial and          required corrective    actions for the section,    required corrective preventive restart    actions for the        have received 2              have received less required corrective  section, have          extensions for the          than 2 extensions f actions for the      received more than    previous quarter.            the previous quarter section have          2 extensions for the required more        previous quarter.
than 4 extensions for the previous quarter.
                    *Site wide assessment only. Data provided from Edventures survey results
                    **Site wide assessment only. Data provided by Plant Engineering Manager.
 
APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 11 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                  WHITE                  GREEN Ownership of            The quality of      The quality of      The quality of        The quality of engineering            engineering          engineering          engineering            engineering products as products as            products as          products as          products as            measured by the EAB is measured by the        measured by the      measured by the      measured by the        1.0 or less.
Engineering            EAB is greater      EAB is between      EAB is between 2.0 Assessment Board than 3.0.                  3.0 and 2.1.        and 1.1.
(EAB)*
Effectiveness of        The individual      The individual      The individual error  The individual error rate supervision of          error rate is>0. error rate is <.45-  rate is<.35->.26      is<0.26 individual errors individuals'            45 individual        >.36 individual      individual errors per per 10,000 hours            7 errors per          errors per 10,000    10,000 hours          worked.
10,000 hours        hours worked.        worked.
worked.
Intra-department        As a Manager, I      As a Manager, I        As a Manager, I      As a Manager, I believe teamwork and            believe there is    believe there is      believe alignment is  alignment and teamwork alignment ((Some        no alignment        minimal              improving and        are obvious among unit supervisors        and little          alignment and        teamwork can be      managers in all activities will input to this      teamwork            some teamwork        seen in some key      of my department.
attribute, such as,    among my            among my              activities among my Reactor                  Department's        Department's          Department's Engineering and          managers.          managers.            managers.
RRT.)
Expectations            There are            More than 90%        More than 95% of      There are statements of    '7 statements of        of sections have      sections have        expectations for all expectations for    statements of        statements of        sections and managers less than 90%      expectations and      expectations and all  are reinforcing them and of sections and    most employees        employees meet        employees understand employees          are not familiar      them.                and implement them.
routinely ignore    with them.
them.
          *Site wide assessment only. Data provided by Director-Nuclear Engineering
          *Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW ETENDED PLANT OUTAGE                                                                      1          07            Page 32 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 12 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                    RED              YELLOW                    WHITE                        GREEN Trust, openness        4Cs surveys          4Cs surveys          4Cs surveys show            4Cs surveys show more and focused            show less than      show 50-70% of        70-90% of                  than 90% of employees commitment'            50% of              employees feel        employees feel that        feel that work groups employees feel      that work groups      work groups display        display high levels of that work groups    display high          high levels of trust,      trust, openness and display high        levels of trust,      openness and                commitment.
levels of trust,    openness and          commitment.
openness and        commitment.
commitment.
Clear goals and      No clear goals      Goals and              Goals and priorities      Employees are clear priorities            and priorities      priorities exist for  exist for the section      about goals and have been            the section but        and most employees        priorities for the section established for      are not                understand and own        as well as how their role  7 the section          adequately            them.                      contributes to achieving understood and                                    them.
owned by some employees.
Input and              No employee          Only managers          Managers and                Employees are involvement            input and            and supervisors        supervisors                appropriately involved in involvement          are involved in        occasionally request        setting department goals occurs in the        the setting of        input/involvement          and establishing work setting of          department goals      from employees in          priorities.
department          and establishing      the setting of goals and            work priorities.      department goals establishing                                and establishing work priorities.                            work priorities.
Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number.
DBBP-VP-0002 Tide:                                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                07          Page 33 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 13 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE                    RED                YELLOW                    WHITE                        GREEN Performance          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of reviews in            performance          of performance        performance reviews        performance reviews for accordance with      reviews for the      reviews for the      for the section were        the section were FENOC                section were          section were          completed for the          completed for the review Performance          completed for the    completed for the      review period              period Management            review period        review period Process*
Development          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of plans*                managers and          of managers and        managers and              managers and supervisors have      supervisors have      supervisors have          supervisors have development          development            development plans          development plans plans submitted      plans submitted        submitted to HR            submitted to HR to HR                to HR Restart              There is no          A restart              A restart readiness        A restart readiness Readiness            restart readiness    readiness review      review process            review process exists Reviews'            review process.      process exists        exists and is              and is implemented but                    implemented with          efficiently and with implementation is      the majority of            participation by poor as shown by      Managers and the          Managers and the lack of Manager        Senior Leadership          Senior Leadership Team participation.        Team participation.
Worker                Surveys and/or        Surveys and/or        Surveys and/or            Surveys and/or understanding of    interviews            interviews            interviews indicate        interviews indicate that their responsibility  indicate that less    indicate that          that between 90-          more than 95% of to raise safety      than 80% of            between 80-90%        95% of workers            workers understand their concerns#            workers              of workers              understand their          responsibility to raise understand their      understand their      responsibility to          nuclear safety or quality responsibility to    responsibility to      raise nuclear safety      concerns.
raise nuclear        raise nuclear          or quality concerns.
safety or quality    safety or quality concerns.            concerns.
  *Site wide assessment only. Data provided by Human Resources
  **Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  # Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07            Page 34 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 14 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)
Ownership and accountability is evident Willingness to        Surveys show        Surveys show        Surveys show that          Surveys show that more raise safety          that less than      that between 85-    between 90-95% of          than 95% of personnel concems*              85% of personnel    90% of personnel    personnel are willing      are willing to raise safety are willing to      are willing to      to raise safety            concerns through their raise safety        raise safety        concerns through            supervisor, a CR or concerns through    concerns through    their supervisor, a        ECP.
their supervisor, a their supervisor, a  CR or ECP.
CR or ECP.          CR or ECP.
SRO reviews for        Less than 90%      Between 90-95%      Between 95-98 %            More than 98% were Operability are      were completed      were completed      were completed            completed within 24 performed in a        within 24 hours. within 24 hours. within 24 hours.          hours.
timely manner for the identified period of this review' System                Less than 80%      Between 80-90%      Between 90-95% of          More than 95% of the assessments+          of restart required of the restart      the restart required      restart required            7 improvements in    required            improvements in            improvements in safety safety have been    improvements in      safety have been          have been implemented implemented at      safety have been    implemented at this        at this time this time.          implemented at      time.
this time.
                  *Site wide assessment only. Data provided by 4Cs program and /or Employee Concems Program "t his item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDEDl PLANT OUTAGE                                                                              07          Page 35 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 15 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)
Ownership and accountability is evident NQA field                NQA field          NQA field          NQA field                  NQA field assessments assessments**            assessments        assessments        assessments show            show that managers and show that          show that          that managers and          supervisors are managers and      managers and      supervisors are            generally effective.
supervisors are    supervisors are    generally effective, generally          generally          with a few ineffective.      effective, with    exceptions.
several noteworthy exceptions.
Management              Less than 80%      Between 80-85%    Between 85-95% of          More than 95% of observations            of management      of management      management                  management leading to              participating in  participating in    participating in the      participating in the coaching+              the Management    the Management      Management                Management                7 Observation        Observation        Observation                Observation Program Program, have      Program, have      Program, have              have performed a performed a        performed a        performed a                coaching session in the coaching          coaching session    coaching session in        last month.
session in the    inthe last month. the last month.
last month.
Timeliness of          Less than 50%      Between 50%        Between 75% and            More than 90% of my corrective actions      of my section's    and 74% of my      89% of my section's        section's corrective corrective        section's          corrective actions        actions designated as Does not include        actions            corrective actions  designated as              required for restart, are CRs or CAs linked to designated as        designated as      required for restart,      complete at this time P3 activities          required for      required for        are complete at this restart are        restart are        time complete at this  complete at this time              time This item assessed by NQA only
            +Site wide assessment only. Data pvided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              _                                  07          Page 36 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 16 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued ATTRIBUTE                      RED              YELLOW                  WHITE                      GREEN Restart training+      Most required          Between 75-90%      Between 90-99% of          100% of required          7 restart training is    of required restart required restart            restart training is (Explain why          not complete.          training is        training is complete.      complete.
acceptable if less                            complete.
than green) initial Operator        Individuals in        Individuals in training*              initial license        initial license class are              class are            Individuals in initial    Individuals in initial maintaining a          maintaining a      license class are          license class are class average of      class average of    maintaining a class        maintaining a class 82% or less            83-87%              average of 88-94%          average of more than 94%
Requalification        Less than 70% of      Between 70-84%      Between 85-95% of          More than 95% of the training              licensed              of the licensed    the licensed                licensed operators have operators have        operators have      operators have              passed their (Explain why          passed their          passed their        passed their                requalification training.
acceptable if less    requalification        requalification    requalification than green)            training.              training.          training.
  *This  item assessed by Operations only
  +Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
_____________________________________DBB                                  P-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                07          Page 37 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 17 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)
Training and Qualification are valued Operability            Less than 50% of    Between 50-74%      Between 75-90% of          More than 90% of determination          applicable          of applicable        applicable operators      applicable operators training                operators and        operators and        and engineers have        and engineers have (Explain why          engineers have      engineers have      received training on      received training on acceptable if less      received training    received training    operability                operability than green)            on operability      on operability      determinations.            determinations.
determinations.      determinations.                                                          7 Training on            Less than 80%        Between 80-89%      Between 90-97% of          More than 97%
SCWE                  of managers,        of managers,        managers,                  managers, supervisors, supervisors, and    supervisors, and    supervisors, and          and operators have (Explain why          operators have      operators have      operators have            received training on acceptable if less    received training    received training    received training on      SCWE.
than green)            on SCWE.            on SCWE.            SCWE.
Training on            Less than 70 %      Between 70-80%      Between 80-90% of          More than 90% of decision making        of applicable        of applicable        applicable personnel      applicable personnel process"                personnel have      personnel have      have received              have received training received training    received training    training on the            on the decision making on the decision      on the decision      decision making            process.
making process.      making process.      process.
Training on            Less than 80%        Between 80-89%      Between 90-95% of          More than 97% of standards and          of personnel in      of personnel in      in the section              personnel in the expectations          the section have    the section have    personnel have            section, have received (Explain why          received training    received training    received training on      training on standards acceptable if less    on standards and    on standards and    standards and              and expectations.
than green)            expectations.        expectations.        expectations.
Continuing              Less than 70% of    Between 70-80%      Between 80-90%of            More than 90% of training identified    scheduled            of scheduled        scheduled training        scheduled training by Curriculum          training identified  training identified  identified by the CRC      identified by the CRC is Review                by the CRC is        by the CRC is        is completed in a          completed in a timely Committee              completed in a      completed in a      timely manner.              manner.
(CRC)                  timely manner.      timely manner.
            *This item assessed by Operations and Engineering only "Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07        Page 38 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 18 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE                      RED                YELLOW                  WHITE                      GREEN improvements in        Most requisitions      About 50% of open      About 75% of open      At least 85% of open management            for management          requisitions for      requisitions for        requisitions for staffing*              positions (all exempt  management (all      management              management positions employees) have        exempt employees)    positions (all exempt  (all exempt employees) not been filled in the  positions have        employees) have        have been filled in the past month.            been filled in the    been filled in the      past month.
past month.          past month.
Corrective Action    There are no            The CARB has          The CARB has been      The CARB has been Review Board          directors on the        been enhanced        enhanced with          enhanced with director-(CARB)+              CARB.                  with director-level  director-level          level personnel.
personnel.            personnel.
The backlog of                                                        The backlog of documents awaiting      The backlog of        The backlog of          documents awaiting CARB review is          documents awaiting    documents awaiting      CARB review is less more than four          CARB review is        CARB review is less    than one week.
weeks.                  less than four        than two weeks.
weeks.
Engineering          The backlog of          The backlog of        The backlog of          The backlog of Assessment            documents awaiting      documents awaiting    documents awaiting      documents awaiting EAB Board (EAB)++          EAB review is          EAB review is less    EAB review is less    review is less than one greater than four      than four weeks.      than two weeks.        week.
weeks.
            *Site wide assessment only. Data provided by Human Resources 7
            +Site wide assessment only. Data provided by Performance Improvement
          ++Site wide assessment only. Data provided by Director-Nuclear Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002 Tifie:                                                                        Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  1          07        Page 39 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 19 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)
Cnmmitment tn cntiniini irnvmynt i evident ATTRIBUTE                      RED              YELLOW                WHITE                      GREEN Benchmarking          Less than 60% (<      Between 60-75%    Between 75-90% of        More than 90% of against industry        14) of sections      (15-17) of        sections ( 17-20)        sections (>20) have        7 standards@              have scheduled      sections have      have scheduled any        scheduled any any benchmarking      scheduled any      benchmarking in          benchmarking in in accordance        bench-marking in  accordance with          accordance with with NOBP-LP-        accor-dance with  NOBP-LP-2002 or          NOBP-LP-2002 or NG-2002 or NG-EN-        NOBP -LP-2002      NG-EN-00386 for 1        EN-00386 for  1V & 2 nd 00386 for  1  & 2 nd or NG-EN-00386    $ 2nd quarter 2004.      quarter 2004.
quarter 2004.        for I" quarter 2004.
Management            A management          A management      A management              A management observations            observation          observation        observation program      observation program program has been    program has        has been established. has been established.
established. Less    been established. More than 80% of          More than 90% of than 70% of          More than 70% of management                  management management          management        observations are          observations are observations are    observations are  performed as              performed as performed as          performed as      scheduled and most        scheduled and contain scheduled, and      scheduled, and    are considered            quality information.
observations are    observations are  acceptable.
weak.                weak.
Temporary              There are more      There are 11 or    There are 8 or less      There are 5 or less modifications+#        than 11 temporary      less temporary    temporary                temporary modifications.        modifications. modifications.            modifications.
Number of              There are more      There are 2        There is 1 operator      There are no operator Operator work-        than 2 operator      operator          workarounds.              workarounds.
arounds*#              workarounds.        workarounds.
Number of              There are more      There are 4        There are 1-3 Control    There are no Control Control Room          than 4 Control        Control Room      Room deficiencies.        Room deficiencies.
deficiencies'#        Room                  deficiencies.
deficiencies.
    @ Site wide assessment only. Data provided by Quality Services or Industry Relations
  *This item assessed by Operations only
      'Site wide assessment only. Data provided by Management Observation program
      +Site wide assessment only. Data provided by Plant Engineering
      #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture                7 Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07        Page 40 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 20 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident ATTRIBUTE                    RED            YELLOW                  WHITE                      GREEN Training on        Less than 80% of    Between 80-89%      Between 90-97% of          More than 97% of SCWE*              managers,            of managers,        managers,                  managers, supervisors supervisors and      supervisors and      supervisors and            and operators have operators have      operators have      operators have              received training on received training    received training    received training on        SCWE.                  7 on SCWE.            on SCWE.            SCWE.
Licensed            Individuals in      Individuals In      Individuals in initial      Individuals in initial operator            initial license      initial license      license class are          license class are pipeline*          class are            class are            maintaining a class        maintaining a class maintaining a        maintaining a        average of 88-94%          average of more than class average of    class average of                                94%.
82% or less          83-87%
                *Site wide assessment only. Data provided by Nuclear Training
                **This item assessed by Operations only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07          Page 41 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 21 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                    RED              YELLOW                  WHITE                      GREEN Use of                More than 4 CRs      Between 4-2 CRs      Less than 2 CRs            No CRs issued within SCWERT*              issued within the    issued within the  issued within the past    the past year related to past year related    past year related  year related to failure    failure to properly to failure to      to failure to        to properly conduct        conduct SCWERT          7 properly conduct    properly conduct    SCWERT review of          review of Davis-Besse SCWERT review        SCWERT review      Davis-Besse work          work disciplinary of Davis-Besse      of Davis-Besse      disciplinary actions      actions prior to the work disciplinary    work disciplinary  prior to the action.      action.
actions prior to    actions prior to the action.          the action.
Effectiveness of      There are more      There are 5 NRC    There are 4 NRC            There are 2 or fewer SCWERT in            than 5 NRC          allegations or      allegations or ECP        NRC allegations or avoiding              allegations or      ECP concerns of    concerns of                ECP concerns of discrimination        ECP concerns of      discrimination      discrimination            discrimination claims*              discrimination      submitted within    submitted within the      submitted within the submitted within    the past year        past year                past year the past year Effectiveness in      There is more        There is one        There are no              There are no avoiding NRC or      than one            substantiated        substantiated NRC or      substantiated NRC or ECP                  substantiated        NRC or ECP          ECP discrimination        ECP discrimination substantiated        NRC or ECP          discrimination      claims within the past    claims within the past 2 discrimination      discrimination      claim within the    year.                      years.
claims*              claim within the    past year past year
                  *Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    07      Page 42 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 22 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE                      RED                      YELLOW                  WHITE                    GREEN Cross-functional      No cross-functional Some cross-                    Cross-functional          Cross-functional teamwork*              teamwork is evident functional                    teamwork frequently      teams among sections among sections              teamwork among        occurs among              are constantly sections exists but  sections, enabling        formingtreforming work issub-          efficient and effective  around the best way to optimized.            workflow.                get work done.
Department            Many process                Some process          Minimal process          Department interfaces interfaces            breakdowns occur            breakdowns occur      breakdowns and            are seamless; work within the                  within the            rework occur within      flows efficiently Department with              Department with      the Department with      between departments extensive amounts            frequent amounts      effective and efficient  throughout the entire of rework needed.            of rework needed. resolution of emergent    organization.
issues.
Performance to        Less than 70% of              Between 70-80%      Between 80 -90% of        More than 90% of schedule"              work iscompleted            of work is            work iscompleted on      work is completed on on time, as                  completed on          time, as scheduled,      time, as scheduled, scheduled, causing          time, as              with minimal              within current resource major                        scheduled, with      adjustments to            capacity.
consequences to              major adjustments      resource capacity overall site                to resource          required to improve performance.                capacity required      performance.
to improve performance.
Interdepartmental      Information that              Information that      Information that          Information that communication          impacts                      impacts              impacts downstream        impacts downstream downstream                  downstream            implementation is        implementation is implementation is            implementation is    frequently shared on a    communicated as not shared, causing          inconsistently      timely basis, enabling    soon as it's known, significant negative        shared, which        departments to            enabling departments consequences to              keeps other            proactively plan and      to work proactively on other departments.          departments in a      respond.                  a consistent basis.
reactive mode.
* Site wide assessment only. Data provided from Edventures survey results.
  **Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07        Page 43 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 23 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)
Commitment to cross functional work management and communication is evident Interdepartmental    Problem solving        Cross-functional      Cross-functional        Cross-functional problem solving      and decision            sections,            sections,                sections, and decision        making occurs in        Departments or        Departments or          Departments or making              isolation; non-        stakeholders are      stakeholders are        stakeholders are involvement of          seldom involved      frequently involved      consistently involved other Departments      when problems        when problems are        when problems are or stakeholders.        are being solved      being solved and        being solved and and decisions are    decisions are made.      decisions are made.
made.
Systemic learning    Things are broken      Discrete problems    Attention isfocused      Streamlining and down, focus is on      are fixed within the  on learning and          improving systems the pieces and          section with          discovering              and process is discrete problems      minimal              fundamental              constant to resolve are fixed within the    understanding of      solutions to            long-standing and/or section with no        interdependencies    resolving long-          complex problems understanding of                              standing and/or          within the section interdependencies.                            complex problems within the section Incorporating        Industry operating      There is less than    There is full            Operating Experience industry            experience is not      full utilization and  utilization and          is consistently and Operating          consistently fully      minimal              compliance with the      fully utilized in every Experience*        utilized to enhance    compliance to our    Operating                department and is site performance.      Operating              Experience Program      well-integrated into Experience                                    everyday activities to Program                                        enhance plant performance.
  *Site wide assessment only. Data provided by Operating Experience Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07        Page 44 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE                      RED              YELLOW                  WHITE                      GREEN FENOC values,        FENOC values,          FENOC values,      FENOC values, basic        Most exempt basic principles      basic principles and  basic principles    principles and            personnel in the and leadership        leadership            and leadership      leadership strategies      section have strategies            strategies are not    strategies are      are frequently            internalized and are used by exempt        inconsistently      demonstrated by some      living the FENOC personnel within      demonstrated by exempt personnel              values, basic the section            some exempt        within the section        principles and personnel within                              leadership strategies the section                                    as demonstrated in    7 their day to day actions.
Quality of            Employee              Employee            Employees Concerns        Employee Concerns management and        Concerns Program, Concerns                Program, Quality          Program, Quality employee              Quality Assessment Program, Quality        Assessment and 4Cs        Assessment and 4Cs relationships*        and 4Cs survey        Assessment and      survey data indicates      survey data indicate data indicates that    4Cs survey data    that more than 80% of      more than 90% of (Explain why          employees openly      Indicates that      employees will bring      employees raise acceptable if not    express fear of        more than 70%      concerns to                issues directly with green)                retaliation and will  of employees        management.                management, work not raise safety      will bring safety                              collaboratively to concerns with          concerns to                                    resolves issues and management.          management.                                    reflect favorable improvement.
Organizational        Section              Section            Section management        Section management commitment and        management            management          frequently supports        consistently supports shared success      focuses on what is    occasionally        doing what is in the      doing what is in the criteria              in the best Interest  supports what is    best interest of the      best interest for the of their section at    in the best        whole organization        whole organization the expense of        interest of their  rather than what is in    rather than what is in what is in the best    section without    the best interest of      the best interest for interest of the      consideration to    their section.            their section.
whole organization. what is in the best interest of the whole organization.
                  *Site wide assessment only. Data provided by ECP, NQA and 4Cs
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number.
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                          07      Page 45 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39
: 2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)
An environment of engagement and commitment is evident Performance          Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of reviews in            performance            of performance    performance reviews performance reviews accordance with      reviews for the        reviews for the    for the section were for the section were FENOC                section were            section were      completed for the      completed for the    7 Performance          completed for the      completed for the  review period per.      review period per the Management          review period per      review period per. the FENOC              FENOC Performance process*            the FENOC              the FENOC          Performance            Management process Performance            Performance        Management Management              Management        process process                process FENOC              Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of Performance          managers and            of managers and    managers and            managers and Management          supervisors have        supervisors have  supervisors have        supervisors have Process              development plans      development plans  development plans      development plans Development          submitted to HR        submitted to HR    submitted to HR        submitted to HR Plans*
  *Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number:
____    ____      ____      ____      ____D                B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    07          Page 46 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE                        RED              YELLOW                      WHITE                      GREEN Maintenance Rule        There are more      There are 2-3            There is one Red          There are zero Red (a)(1) Systems*        than 3 Red            Red (a)(1)              (a)(1) system.            (a)(1) systems and all      7 (a)(1) systems.      systems.                                          Maintenance Rule (a)(1) systems are in monitoring status Number of                There are more        There are 2            There is 1 operator        There are no operator Operator                than 2 operator      operator                workarounds.              workarounds.
workarounds**#          workarounds.        workarounds.
Number of Control      There are more        There are 4            There are 1-3              There are no Control Room                    than 4 Control        Control Room            Control Room              Room deficiencies.
deficiencies**#        Room                  deficiencies.          deficiencies.
deficiencies.
Number of              There are more        There are 11 or        There are 8 or less        There are 5 or less temporary              than 11              less temporary          temporary                  temporary modifications.
modifications+#        temporary            modifications.          modifications.
modifications.
Individual Error        The individual        The individual          The individual error      The individual error rate Rate++                  error rate is        error rate is 0.31      rate is 0.29 <.35-        is <0.26 individual errors 17
                          > 0.45 individual    <.45->.36              >.26 individual errors    per 10,000 hours errors per            individual errors      per 10,000 hours          worked.
10,000 hours        per 10,000 hours        worked.
worked.              worked.
                  *Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering
                ++Site wide assessment only. Data provided by Human Performance
                  #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
____      ____      ____    ____      ____D                BBP-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        07          Page 47 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 27 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)
Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of            Less than 80% of              80% or more of the      90% or more of the          95% or more of the CRs self-identified      the CRs originated            CRs originated are    CRs originated are            originated are self-Condition            are self-identified.          self-identified.      self-identified.              identified.
Reports (CRs)*
Number of            Less than 80% of              At least 80-90% of    At least 90% of SCAQ        All SCAQ evaluations open                  SCAQ evaluations              SCAQ evaluations      evaluations and 80-          and 90% of CAQ Condition            and less than 70%            and 70-80% of          90% of CAQ                    evaluations were Report                of CAQ evaluations            CAQ evaluations        evaluations were              completed on schedule evaluations*          were completed on            were completed on      completed on                  for the previous quarter.
schedule for the              schedule for the      schedule for the previous quarter.            previous quarter.      previous quarter.
Engineering          The quality of                The quality of        The quality of                The quality of Assessment            engineering                  engineering            engineering products        engineering products as Board (EAB)            products as                  products as            as measured by the          measured by the EAB is index'                measured by the              measured by the        EAB is 2.0 or less.          1.0 or less.
EAB is greater than          EAB is 3.0 or less.
3.0.
Performance            More than one                One significant        Major plant evolutions      Major plant evolutions during major          significant event has        event has occurred      have been performed          have been performed      7 plant                  occurred during a            during a plant          in the past month with      successfully in the past evolutions+            plant evolution in the      evolution in the        some less than              month as planned past month                  past month              significant challenges      without any challenges or transients.
Addressing            Less than 70% of            Between 70-80% of      Between 80-90% of            More than 90% of Operating            operating                    operating              operating experience        operating experience Experience            experience reports          experience reports      reports applicable to      reports applicable to the applicable to the            applicable to the      the section are              section are completed section are                  section are              completed on time          on time.
completed on time            completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious han to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
              *Site wide assessment only. Data provided by Performance Improvement
              *Site wide assessment only. Data provided by Director-Nuclear Engineering
              +Site wide assessment only. Data provided by Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07        Page 48 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE                      RED                  YELLOW                  WHITE                    GREEN Quality of pre-job    Management                Management            Management              Management briefs*              observations and QA        observations and      observations and QA      observations and field observations        QA field              field observations      QA field show that most pre-job    observations show show that, with some        observations show briefs are not            that most pre-job    exceptions, pre-job      that pre-job briefs in acceptable.                briefs are            briefs are acceptable. general are acceptable.                                    acceptable.
Percent of CRs        Less than 13% of        Between 13-15%        Between 15-17% of        More than 17% of per person per        individuals wrote CRs    of individuals        individuals wrote CRs    individuals wrote group                during the past 30        wrote CRs during      during the past 30      CRs during the past days.                      the past 30 days. days.                    month.
Number of            The number of              The number of        The number of            The number of programmatic          programmatic CRs          programmatic CRs      programmatic CRs        programmatic CRs CRs'                  indicates that            indicates that most  indicates that a large  indicates that individuals in general    individuals are      majority of individuals  individuals in are reluctant to write    willing to write      are willing to write    general are willing CRs on programmatic      CRs on                CRs on programmatic      to write CRs on and management            programmatic and      and management          programmatic and issues.                  management            issues.                  management issues.                                        issues.
Program and            >0.50 program and        <0.50-.>.37            <0.37->.27 program      <0.27 program process error        process errors per        program and          and process errors      and process errors rate+                10,000 hours worked.      process errors per    per 10,000 hours        per 10,000 hours 10,000 hours          worked.                  worked.
worked.
Raising              Management                Management            Management              Management problems*            observations, CAP and    observations, CAP    observations, CAP        observations, CAP NQA field observations    and NQA field        and NQA field            and NQA field          7 show that most            observations show    observations show        observations show individuals are not      individuals          that a large majority    that most raising problems          generally are        of individuals are      individuals are encountered in the        raising problems      raising problems        raising problems field.                    encountered in the    encountered in the      encountered in the field.                field.                  field.
                  *Site wide assessment only. Data provided by Management Observation Program and NQA.
                  *Site wide assessment only. Data provided by Performance Improvement.
                  +Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
___________________________________DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  07          Page 49 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 29 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE                      RED                YELLOW                    WHITE                        GREEN Event Free Clock*      The event free      The event free            The event free            The event free clock is clock is less        clock is between 20      clock is 30 to 39        greater than 40 days on than 20 days on      and 30 days on          days on average.          average.
average.            average.
Industrial safety      There are 11 or      There are between        There are 4 to 7          There are no more than performance'            more OSHA            8 and 10 OSHA            OSHA recordables          3 OSHA recordables per recordables per      recordables per          per year.                year.
year.                year.
Individual error        The individual      The individual error    The individual            The individual error rate rate*                  error rate is        rate is <0.<.45->.36    error rate is            is <0.26 individual errors
                          >0.45 individual    individual errors per    <0.<.36->.26              per 10,000 hours              7 errors per          10,000 hours            individual errors        worked.
10,000 hours        worked.                  per 10,000 hours worked,                                      worked.
Program and              >0.50 program      <0.50->.37              <..37->.27                <0.27 program and process error rate*    and process          program and              program and              process errors per errors per          process errors per      process errors per        10,000 hours worked.
10,000 hours        10,000 hours            10,000 hours worked.              worked.                  worked.
Significant human      There are more      There are fewer          There are fewer          There were no performance            than 3 significant than 3 significant        than 2 significant        significant human errors resulting in    human                human                    human                    performance errors per plant transients*      performance          performance errors      performance              year resulting in plant errors per year      per year resulting in errors per year              transients.
resulting in plant  plant transients.        resulting in plant transients.                                  transients.
Backlog of Priority    There are more      There are less          There are less            There are less than100 procedure change        than 200 open        than 200 open            than 150 open            open Priority PCRs.
requests (PCRs)+        Priority PCRs.      Priority PCRs.          Priority PCRs.                                        7 Operational transient Isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
  *Site wide assessment only. Data provided by Human Performance "Site wide assessment only. Data provided by Industrial Safety
  +Site wide assessment only. Data provided by Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    07          Page 50 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                        RED              YELLOW                  WHITE                      GREEN Deficiency rate for        Deficiency rate      The deficiency      The deficiency rate        The deficiency rate for QC holds*                for QC hold          rate for QC hold    for QC holds point is      QC hold points is less points is more      points is less than less than 15 %.              than 7 %.
than 25%.            25%.
Rework rated              Rework rate is      The rework rate      The rework rate is        The rework rate is more than 3%.        is 2.5-3.0%.          2.1-2.5%.                  <2.0%.
Ratio of completed        Less than 50%        More than 50% of      More than 75% of          More than 90% of to scheduled              of scheduled        scheduled work        scheduled work            scheduled work orders works orders per          work orders are      orders are            orders are                are completed.
week+                    completed.          completed.            completed.
Number of late            Less than 50%        More than 50% of      More than 75% of          More than 90% of preventive                of scheduled        scheduled PMs        scheduled PM are          scheduled PMs are              7 maintenance (PM)          PMs are              are completed on      completed on time.        completed on time.
activities+              completed on        time.
time Backlog of                There are more      There are            There are between          There are less than 134 corrective                than 230 CM          between 229 and      149 and 134 CM            CM activities maintenance (CM)          activities          150 CM activities    activities                outstanding.
activities+              outstanding.        outstanding.          outstanding.
Number of                  There are more      There are 2-3        There is one Red            There are zero Red Maintenance Rule          than 3 Red          Red (a)(1)            (a)(1) systems.            (a)(1) systems. All            7 (a)(1) systems++          (a)(1) systems.      systems.                                        Maintenance Rule (a)(1) systems will be in monitoring
    *This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
  **This item assessed by Maintenance only
    +Site wide assessment only. Data provided by Outage Management and Work Control
  ++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.                          l 7
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
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==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        07          Page 51 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 31 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                          RED                  YELLOW                    WHITE                      GREEN Performance                One significant          Major plant            Major plant              Major plant evolutions during major plant          event has              evolutions have        evolutions have          have been performed evolutions @                occurred during a      been performed          been performed with      successfully as plant evolution in      with some              some transients but      planned. There are no the past month or        transients or one      no significant events    transients or significant there are three or      significant event      during major plant        events during major more transients        during major plant      evolutions prior to      plant evolutions prior during major            evolutions prior to    restart.                  to restart.
plant evolutions        restart.                                                                      17 prior to restart.
Use of procedures          Management              Management              Management                Management and work orders*          observations and        observations and        observations and          observations and NQA NQA field              NQA field              NQA field                field observations observations            observations show      observations show        show that the vast show that most          that individuals        that many                majority of individuals individuals are        generally are          individuals are using    are using procedures not using              using procedures        procedures or work        or work orders.
procedures or          or work orders.        orders.
work orders.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
              @ Site wide assessment only. Data provided by Operations
              *Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
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==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED
,PLANT        OUTAGE                                                                      07    Page 52 of 86, APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                            RED                  YELLOW                  WHITE                  GREEN Number of CRs per          Less than 13% of          Between 13-15% of        Between 15-17% of    More than 17% of person per group*          individuals wrote CRs    individuals wrote CRs  individuals wrote      individuals wrote during the past 30        during the past 30      CRs during the past    CRs during the past days.                    days.                  30 days.              30 days.
Worker confidence in      Surveys and/or            Surveys and/or          Surveys and/or        Surveys and/or raising safety            interviews indicate      interviews indicate    interviews indicate    interviews indicate concerns**                that less than 80% of    that between 80-90%    that between 90-      that more than 95%
workers believe they      of workers believe      95% of workers        of workers believe Explain why                can raise nuclear        they can raise          believe they can      they can raise acceptable if not          safety or quality        nuclear safety or      raise nuclear safety  nuclear safety or green)                    concerns without fear    quality concerns        or quality concerns    quality concerns of retaliation.          without fear of        without fear of        without fear of retaliation.            retaliation.          retaliation.
Feedback from 4Cs          Feedback from the          Feedback from the      Feedback from the      Feedback from the meetings+                  4Cs meetings              4Cs meetings            4Cs meetings          4Cs meetings indicates that most      indicates that more    indicates that more    indicates that more individuals are not      than 70% of            than 80% of            than 90% of willing to raise          individuals are willing individuals are        individuals are concerns to              to raise concerns to    willing to raise      willing to raise management.              management.            concerns to            concerns to management.            management.
Keep Improving            Each month's total          Each month's total    Each month's total    Each months total Performance (KIP)          Safe behavior is 59%      Safe behavior is 60%    Safe behavior is      Safe behavior is program++                  or less.                  to 69%.                70% to 79%.            80% or higher.
    *Site wide assessment only. Data provided by Performance Improvement
    +Site wide assessment only. Data provided by Chief Operating Officer
    ++Site wide assessment only. Data provided by Industrial Safety "Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07        Page 53 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 33 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE              RED                YELLOW              WHITE                      GREEN Pre-job briefings@    Management          Management          Management                Management observations        observations and    observations and QA        observations and QA and QA field        QA field            field observations        field observations show observations        observations        show that, with some      that pre-job briefs in show that most      show that most      exceptions, pre-job        general are acceptable.
pre-job briefs      pre-job briefs are  briefs are acceptable.
are not            acceptable.
acceptable.
Intra-department      No formal          Infrequent          Formal                    Formal communication information sharing communication          information          communication              structures exist and are structures exist    sharing exists      structures exist and      consistently used to for sharing        among the            are occasionally used      share information information        sections of the      to share information      among the sections of among the          department.          among the sections        the department.
sections of the                          of the department.
department.
Quality of            4Cs surveys        4Cs surveys          4Cs surveys indicate      4Cs surveys indicate communication*        indicate that      indicate that more  that more than 70%        that more than 70% of more than 50%      than 50% of          of employees believe      employees believe that of employees        employees            that communication          communication from believe that the  believe that        from their Managers        their Managers isgood.
communication      communication        isfair.
from their          from their Managers is        Managers isfair poor cSite wide assessment only. Data provided by Management Observation Program and NQA
                  *Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07      Page 54 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 34 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                        RED                    YELLOW                      WHITE                  GREEN Employee              Surveys and/or              Surveys and/or            Surveys and/or        Surveys and/or awareness of          interviews indicate that    interviews indicate that  interviews indicate    interviews indicate SCWE policy"          less than 80% of            80-90% of employees        that 90-95% of        that more than 95%
employees in the            in the section are aware  employees in the      of employees in the (Explain why          section are aware of        of policy and consider it  section are aware of  section are aware of acceptable if not    policy.                      a FE value.                policy and consider it policy and consider it green)                                                                        an FE value.          an FE value and the normal way to do business.
Training on          Less than 80% of            Between 80-89% of          Between 90-97% of      More than 97% of SCWE *managers,                    supervisors,  managers, supervisors,    managers,              managers, and operators have          and operators have        supervisors, and      supervisors, and (Explain why          received training on        received training on      operators have        operators have acceptable if not    SCWE.                        SCWE.                      received training on  received training on green)                                                                        SCWE.                  SCWE.
NQA nterviews+        NQA interviews indicate    NQA interviews indicate    NQA interviews        NQA interviews          7 that less than 85% of        that between 85-90% of    indicate that between  indicate that more (Explain why          individuals are willing to  individuals are willing to 90-95% of individuals  than 95% of acceptable if not      raise concerns to their    raise concerns to their    are willing to raise  individuals are willing green)                supervisors or ECP.        supervisors or ECP.        concerns to their      to raise concerns to supervisors or ECP. their supervisors or ECP.
Worker                Surveys and/or              Surveys and/or            Surveys and/or        Surveys and/or confidence in        interviews indicate that    interviews indicate that  interviews indicate    interviews indicate raising safety        less than 80% of            between 80-90% of          that between 90-95%    that more than 95%
concerns            workers in the section      workers in the section    of workers in the      of workers in the believe they can raise      believe they can raise    section believe they  section believe they (Explain why          nuclear safety or quality nuclear safety or quality    can raise nuclear      can raise nuclear acceptable if not      concerns without fear of concerns without fear of      safety or quality      safety or quality green)                retaliation.                retaliation.              concerns without fear  concerns without fear of retaliation.        of retaliation.
              *Site wide assessment only. Data provided by Nuclear Training
              **Site wide assessment only. Data provided by Employee Concems Program
              +Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
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==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                07          Page 55 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 35 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
EMPLOYEE CONCERNS PROGRAM (ECP)
ATTRIBUTE                      RED              YELLOW                  WHITE                        GREEN Ratio of concerns      There are more      There are more      There are at least 4        There are at least 8 submitted to ECP      NRC allegations      ECP concerns        times more ECP              times more ECP vs. NRC                than ECP            than NRC            concerns than NRC          concerns than NRC allegations based      concerns.            allegations.        allegations or there        allegations or there are on three month                                                  are no NRC                  no NRC allegations or rolling average*                                                allegations.                ECP concerns.
Satisfaction of        Less than 70% of    Between 70-80 %    Between 80-90% of          More than 90% of employees using        employees that      of employees that  employees that use          employees that use the the ECP*              use the ECP          use the ECP        the ECP report being        ECP report being report being        report being        satisfied with the        satisfied with the satisfied with the  satisfied with the  process.                  process.
process.            process.
Complaints of          There are more      There are 2        There is 1 complaint        There are zero breach of              than 2 complaints    complaints this    this year.                  complaints this year.
confidentiality of    this year.          year.
ECP*
Management            Employee              Employee            Employee surveys          Employee surveys support for ECP*      surveys indicate    surveys indicate    indicate between 80-      indicate more than 90%  7 less than 70% of      between 70-80%      90% of individuals        of individuals believe (Explain why          individuals          of individuals      believe management        management supports acceptable if not      believe              believe              supports ECP.              ECP.
green)                management          management supports ECP.        supports ECP.
                    *Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    1          07          Page 56 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE                      RED                YELLOW                WHITE                      GREEN Development            Less than 70% of      Between 70-80 %      Between 80-90% of        More than 90% of Plans per              applicable            of applicable      applicable employees        applicable employees in FENOC                  employees in the      employees in the    in the section have        the section have          7 Performance            section have          section have        completed                  completed development Management            completed              completed          development plans.          plans.
process                development            development plans.                plans.
Training              Training              Training            Training attendance        Training attendance is attendances            attendance is less    attendance is      is between 91-98%.          greater than 98%.
than 85%.              between 85-90%.
Rework rate+          The rework rate is    The rework rate    The rework rate is          The rework rate is more than 3%.          is 2.5-3.0%.        2.1-2.5%.                  <2.0%.
Results of EAB        The quality of        The quality of      The quality of              The quality of assessments++          engineering            engineering        engineering products        engineering products as products as            products as        as measure by the          measured by the EAB measured by the        measured by the      EAB is 2.0 or less        is 1.0 or less.
EAB is greater        EAB is 3.0 or than 3.0.              less.
Training              Overall Training      Overall Training    Overall Training          Overall Training performance            performance score      performance          performance score          performance score score per            less than 60%          score between        between 80-90%            greater than 90%
NOBP-TR-                                      60-80%.
1501#
Radiation            There are more        There are 1-3        There is I radiation      There are no radiation Protection            than 3 radiation      radiation            protection event in        protection events in the  7 events @              protection events      protection events    the last quarter.          last quarter.
in the last quarter. in the last quarter.
            *Site wide assessment only. Data provided by Nuclear Training
            +This item assessed by Maintenance only
            ++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering
            #This item assessed by Nuclear Training only.
            @Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Comerstone.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number
____ _____ _____        ____    _____      ____D                BB P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      07          Page 57 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE              RED                        YELLOW                WHITE                      GREEN Procedure              Management                  Management            Management                Management compliance'            observations and            observations and      observations and          observations and NQA NQA field                  NQA field            NQA field                field observations show observations show          observations          observations show          that the vast majority of 7 that most                  show that            that many individuals      individuals are individuals are not        individuals          are complying with        complying with complying with              generally are        procedures.                procedures.
procedures.                complying with procedures.
Personal              Few employees in            Employees in the      Employees in the          Employees at all levels initiative            the section                section work hard    section do what it        in the section take routinely express          to do what's          takes to get the job      personal initiative to why work can't be          expected.            done.                      invent methods to done or improved.                                                            achieve higher quality and greater efficiency.
Ownership              Employees in the          Employees in the      Employees in the          Most employees in the section don't              section are          section follow through    section regularly follow through on          inconsistent in      and do what is asked      volunteer to own/lead assigned                    following through    of them and do what        project, develop plans, commitments and            to meet quality      is defined within their    coordinate efforts and seldom volunteer            and timing of        job description.          see work through to for ownership.              assigned                                        completion.
commitments.
7
            **Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07          Page 58 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                    RED                YELLOW                WHITE                        GREEN Implementation        Implementation      Implementation of    Implementation of          The CAP improvements of CAP                of the CAP          the CAP              the CAP                    designated for restart    7 improvements*        improvements        improvements        improvements for            are completed and designated for      designated for      restart is completed        associated training is (Explain why          restart has not      restart is started  but the associated          completed.
acceptable ifnot    started.            but none are        training is not green)                                    completed.          completed.
Root cause          The root cause      The root cause      The root cause              The root cause evaluation          evaluation          evaluation          evaluation approval        evaluation approval rate quality*            approval rate as    approval rate as    rate as determined          as determined by the determined by        determined by the    by the CARB is              CARB is 90% or greater.
the CARB is less    CARB is between      between 75-90%.
than 50%.            50-74%.
CR category          The CR category      The CR category      The CR category            The CR category accuracy*            accuracy rate is    accuracy rate is    accuracy rate is            accuracy rate is 90% or  7 less than 70% or    between 70-80%.      between 80-90%.            greater.
(Explain why        greater.
acceptable if not green)
CR self-            Less than 80% of    80% or more of      90% or more of the          95% or more of the CRs identification      the CRs              the CRs originated  CRs originated are          originated are self-rate*                originated are      are self-identified. self-identified.            identified.
self-identified.
Employee            Employee            Employee surveys    Employee surveys            Employee surveys survey+              surveys indicate    indicate that        indicate that              indicate that less than    7 that more than      between 10-5% of      between 5-2% of            2% of individuals are not (Explain why          10 % of            individuals are not  individuals are not        willing to use the CAP.
acceptable if not    individuals are    willing to use the  willing to use the green)              not willing to use  CAP.                CAP.
the CAP.
  *Site wide assessment only. Data provided by Performance Improvement
  +Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number.
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            07        Page 59 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                  RED                YELLOW                  WHITE                    GREEN NQA interviews*      NQA interviews      NQA interviews      NQA interviews            NQA interviews indicate that        indicate that      indicate that between -    indicate that less than more than 10%        between 10-5% of    5-2% of individuals are    2 % of individuals are of individuals are  individuals are not not willing to use the    not willing to use the not willing to use  willing to use the  CAP.                      CAP.
the CAP.            CAP.
Timeliness of        Less than 50% of    Between 50-74%      Between 75-89%of          More than 90% of corrective actions corrective actions    of corrective      corrective actions for    corrective actions for  7 for section CRs      actions for section section CRs are            section CRs are Does not include    are completed on    CRs are            completed on              completed on CRs or CAs linked schedule without        completed on        schedule without          schedule without to P3 activities    extensions.          schedule without    extensions.                extensions.
extensions.
  *Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      NumberB
__________              ______                    DBBP-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              07          Page 60 of 86 7
ATTACHMENT 10:                SAFETY CULTURE ASSESSMENT CRITERIA MATRIX
                  &.S                                        _                                      el; U Chemistry          =__=_=_==                                                      =    ==_=====
M&deg;gnmtNt0~Vork  _      _    _                                                  __                        _      _
Maintenance        =_==                  =                =    =      =
OAIQC~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~C Engneering        =        _      _    _=                    _      _      _  _  =        _        =        --
Project            =__                            _=____=__=_-=__
Plant Opeorti s_
RMeanagaemEent    =    =    ==          =      =        =    =      =      =  ==          _=      _
                                                                                                                    = =  = =
Services          ___________=__=_____
Affairs_
Quality Serv ces  _    _      _      _          _        _    _      _      _  __          _      _    __          _ _
Other Serctions    =    =      =                          =    =    =      =  =  =
Client Services    =    ==          =    =      =
Husminss_                          _    _      _      _    _      _-_          _  _      _      _    _-_        _ _
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Num        DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                07    Page 61 of 86 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX
: 1. Policy Commitment Area:
la. Criteria Related to Statement of Safety Policy Item                                                                      Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements                            l                      7 Employee understanding of policies                                      I Worker understanding of responsibility to raise safety concerns          l Total for a                                                    Color:
lb. Criteria Related to Management Values Item                                                                      Color Corporate values Statement of mission, vision and values FENOC Business Plan Total for lb                                                  Color:
Ic. Criteria Related to Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
____  ____  ___      ___                  D BBP-V P-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07      Page 62 of 86 Item                                                                        Color 7
Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 1c                                                    Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number
____ ____ ____ ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              07        Page 63 of 86 Id. Criteria Related to Self-Assessment                                                          7 Item                                                                    Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals Total for Id                                                Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
____ ____  ____ ____ ____D              B B P-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              07        Page 64 of 86 le. Criteria Related to Independent Oversight 7
Item                                                                    Color Nuclear Committee of the Board of Directors Company Nuclear Review Board                                          l Nuclear Quality Assurance Learning from the experience of the Industry Total for le                                                Color:
Total for 1                                                  Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ ____ ____ ____  ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    I -        07        Page 65 of 86
: 2. Managers' Commitment Area 2a. Criteria Related to Commitment to Safety Item                                                                      Color Management observations performed as scheduled with coaching Management observations are self critical 7
Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Leadership in Action
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                        1          07    Page 66 of 86 Item                                                                          Color Problem Solving Decision making Operations Radiation Protection Chemistry                                                                                          7 Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number.
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    07    Page 67 of 86 Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance 7
Supply Chain Client Services Business Services Human Resources Total for 2a                                      Color:
2b. Criteria Related to Roles and Teamwork Item                                                          Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number:
DBBP-VP-0002 Tite:                                                  Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    07    Page 68 of 86 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                          Color Ownership of Engineering products as measured by EAB 7
Effectiveness of supervision of Individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number
________________________________            DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                            07    Page 69 of 86 Business Services Human Resources Item                                                                  Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance 7
Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety
 
NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                            07    Page 70 of 86 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services 7
Business Services Human Resources Item                                                Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number.
DBBP-VP-0002 Tife                                                              Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                07      Page 71 of 86 Total for 2b                                                    Color:
2c. Criteria Related to Ownership and Accountability Item                                                                        Color Performance Reviews in accordance with FENOC Performance                                          7 Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns          l Willingness to raise safety concerns                                      l SRO reviews for Operability are performed in timely manner System assessments NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      07    Page 72 of 86 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering 7
Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2c                                        Color:
2d. Criteria Related to Training and Qualification Item                                                            Color Restart training Initial Operator training Requalification training
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number.,
____ ____  ____  ____  ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07        Page 73 of 86 Item                                                                        Color Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control                                                                  7 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Continuing training identified by Curriculum Review Committee Total for 2d                                                      Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
____ ____    ____    ____    ____D              B BP-V P-0002 Tife:                                                                Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07        Page74of86 2e. Criteria Related to Commitment to Continuous Improvement Item                                                                        Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards 7
Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT in avoiding discrimination claims Effectiveness in avoiding NRC or ECP substantiated discrimination claims Total for 2e                                                      Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE    Number:DBBP-VP-0002 Tite:                                            Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              07    Page 75 of 86 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item                                                      Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry                                                                    7 Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance to schedule Interdepartmental communication Item                                                    Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                                    Number:
____        ____          ____        ____          ____D                          B B P-V P-0002
 
==Title:==
Revision:                      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                                                07                  Page 76 of 86 Interdepartmental problem solving and decision making                                                                  i Operations
_.._.........___I~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety                                                                                                                                                      7 Plant Engineering Design Engineering Project Management Rapid Response Team
_..~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Reactor Engineering
_._~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                            07    Page 77 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources IIncorporating industry Operating Experience                          I          I Total for 2f                                            IColor:              I 2g. Criteria Related to Commitment to Creating an Environment of                        7 Engagement and Commitment Item                                                                Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number
____ ____ ____ ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              07        Page 78 of 86 Business Services Human Resources Item                                                                    Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control                                                                7 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performance Management Process FENOC Performance Management Process Development plans Total for 2g                                                  Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE    Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              07      Page 79 of 86 Total for 2                                  Color:
: 3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item                                                    Color 7
Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total for 3a                                Color:
3b. Criteria Related to Questioning Attitude
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
                                                                  .__  ___    DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  07      Page 80 of 86 Item                                                                          Color Quality of pre-job briefs Percent of CRs per person per group                                        l Number of programmatic CRs 7
Program and process error rate Raising problems Total for 3b                                                    Color:
3c. Criteria Related to Rigorous work Control and Prudent Approach Item                                                                      IColor I Event Free Clock                                                            I          I I Industrial Safety Performance                                              I I  Individual Error Rate                                                      0          I IProgram and process error rate                                              I I Significant human performance errors result in plant transients            I          l I Backlog of Priority Procedure Change Requests                              I        I
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
____ ____  ____ ____ ____D              B B P-VP-0002 Tite:                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              07        Page 81 of 86 Deficiency rate for QC holds (QC only)
Rework Rate (Maintenance)
Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities                                                  7 Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c                                                  Color:
3d. Criteria Related to Open Communications Item                                                                    Color Number of CRs per person per group                                    l Worker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program
 
NUCLEAR OPERATING BUSINESS PRACTICE            Number.
____________________________________DBB            P-VP-DO 02 Tite:                                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      07        Page 82 of 86 Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance                                                                              7 Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                            Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence in raising safety concerns
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number:
___________________________________DBB              P-VP-0 002 Tige:                                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                            1          07      Page 83 of 86 Ratio of concerns submitted to ECP vs. NRC allegations 7
Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d                                          Color 3e. Criteria Related to Nuclear Professionalism Item                                                              Color FENOC Performance Management Process development plans Training attendance Item                                                              Color Rework Rate (Maintenance)
Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection
 
NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tife:                                        Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          07      Page 84 of 86 Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                              [Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain
 
NUCLEAR OPERATING BUSINESS PRACTICE Number.
DBBP-VP-0002 tle:                                    Revision:        Page RESTART READINESS REVIEW EXTENDED IPLANT OUTAGE                                            07      Page 85 of 86 Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews Item                                                  Color Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance
 
NUCLEAR OPERATING BUSINESS PRACTICE    Number.
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              07      Page 86 of 86 7 Supply Chain Client Services Business Services Human Resources Total for 3e                              IColor:
i Total for 3                                l Color:
 
Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 8 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
(86 pages to follow)
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
____ ____ ____  ____  ____D              B B P-V P-0002 Tifie:                                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                        08          Page 1 of 86 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:
Vice Presiden Approves Effective Date        NOV 13 ;1O3
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number.
____ ____    ____      ____      ____D              B B P-V P-0002 Tite:                                                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        08          Page 2 of 86 TABLE OF CONTENTS Page 1.0  PURPOSE ............                                                                        3 2.0  APPLICABILITY .............                                                                3 3.0  RESPONSIBILITY .............                                                                3 4.0  DETAILS .............                                                                      4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX .........................................                            9 ATTACHMENT 3:        RESTART READINESS REVIEW FOR PLANT SHUTDOWN .........................................                          12 ATTACHMENT 4:        PLANT INSPECTION DOCUMENTATION SHEET .................. 13                            I ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6:        CORE CONFIGURATION AFFIRMATION FORM .................... 15 ATTACHMENT 7:        REACTOR STARTUP AFFIRMATION FORM .......................... 16 ATTACHMENT 8        SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM .........................................                  17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A:          ASSESSMENT OF SAFETY CULTURE CRITERIA ................. 21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........                                59 ATTACHMENT 11:          SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 60
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number.
___________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  08    Page 3 of 86 1.0    PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.
2.0    APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.
Adherence to this Business Practice is mandatory.
3.0    RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.
Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.
The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.
The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.
The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.
This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number.
        .DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08    Page 4 of 86 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.
The Chief Operating Officer is responsible for final approval prior to plant restart.
4.0    DETAILS
: 1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
: 2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment 1 that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
: 3. The methodology for the review process consists of the following steps:
* Monitor plant system/component work activity progress during the outage
* Monitor emergent work/issues during the outage for shutdown concerns
* Monitor personnel and administrative issues during the outage for restart concerns
* Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
* Assess Safety Culture as identified on Attachment 9, Page 18
* Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.
Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.
: 4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08      Page 5 of 86
: 5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
: 6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
: 7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
: 8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
: 9. The Shift Manager of each crew should:
: a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:
                        -adequacy of staffing levels, personnel experience and qualification levels.
                        -assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.
                        -completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.
                        -completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.
: b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:
                        -adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.
                        -all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number.
DBBP-VP-0002 Tite:                                                          Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08      Page 6 of 86
                        -temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.
: c. Complete Attachment 5.
: 10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
: 11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.
Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.
: 12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.
 
NUCLEAR OPERATING BUSINESS PRACTICE                          NumbeDBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      08      Page 7 of 86 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item                                                    Acceptable Mode_                                                                                  to Support Restart?
Yes/No/NA 1      All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2      Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3      Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4      Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5      The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)
* Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
* Planned walkdowns are scheduled appropriately 6        Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7        Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8        Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9        System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.
10      Operating Experience reports have been reviewed to ensure no potential operability concerns.
11      Procedure alterations/PCRs are ready for mode change or restart.
12      Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number
                .___________________________________________                        DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      08      Page 8 of 86 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS (Continued)
Page 2 of 2 Plant Section or 0350 Checklist Item_                                                  Acceptable to Support Mode                                                                                    Restart?
Yes/No/NA 13      All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14      All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15      All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16      All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17      All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18      All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19      Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20      All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21      Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)
Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.
Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.
Section Manager or 0350 Checklist Individual (Please Print Your Name)
Signature:                                                                      Date Section Manager or 0350 Checklist Individual
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                Number
_____      ____        _____      ____D                  B B P-VP-0002 Tifte:                                                                                      Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                          08            Page 9 of 86 ATTACHMENT 2:                  PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3 o ilu        E0    oC              )              }                    D      C-  >U E      w              a)    a.)                        w t5    a u
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co. C..  .      a__ Co_
Plant Opraios_
Operations                X x
X x
X x      x            WxX        x X___XX_
x            x          x RP_                        xXXX x                  X      X      _X        X        _  ___XX Chemistry                  X        X              X      X        X      X                            X          X Outage Management          X                X            X        X      X                            X          X and Work Control FIN                        X                        X              X      X        -.                X            X Mechanical                  X        X              X              X      X                            X          X E&C                        X      X                X              X      X                            X          X Maint. Serv.                X            X                  X            X              X                          X Training                            X                              X                                    X          X Safety                              X              X              X                                                X Engineering                _________
Plant Engineering          X        X        X    X      X      X      X      =      =            X          X Design Engineering        X        X        X                    X                                    X          X Project Management          X        X        X                    X                                    X          X RRT                        XX              _                      X                                                X Reactor Engineering        X        X IX                  x        x                                    x          x Support Services                                    _I___
Regulatory Affairs        X        X      X              X        X      X                            X          X (includes Emer. Prep.)  _
Quality Services                    X                              X_                X                      l      X Security                                                            X                                    X          x Other Sections QA/QC                      X        X      X                      X                                                X Supply Chain                                              X        X                                    X          X Client Services                                                    X          __                                  X Business Services          -                              -      Xi              -                              X Human Resources            -                        -      -      X                -                  X          X
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
_____________________________________DBBP-VP-0002 Tile:                                                                Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    08      Page 10 of 86 ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX
                                                                            .0
_                                      Cal O)        ._          0      0      Ou t      CC C X            )
oE          U2V_    U 2    Sc CMO          E          0E&deg; 0350 Checklist Item
: 1. Adequacy of Root Cause Determinations-            X                      X      X        X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers*                        _        _
: 2. Adequacy of Safety Significant Structures,        X  X                  X      X        X Systems and Components-D. Baker, A.
Stallard, T. Chambers, R. Hovland, J.
O'Neill*
: 3. Adequacy of Safety Significant Programs--A.        X      X            X McAllister, L. Dohrmann, S. Loehlein, C.
Daft, J. Grabnar, R.Farrell, D. Schreiner, R.
Perry, K. Ostrowski*
: 4. Adequacy of Organizational Effectiveness            X      X              X    X        X and Human Performance- M. Bezilla, J.
Powers*                    _        _                        _
: 5. Readiness for Restart-C. Price, F. VonAhn,                  X              X R. Hovland, R. Schrauder, A. Stallard, J.
Hirsch*
: 6. Licensing Issue Resolution-J. Powers, K.                    X              X Ostrowski*                                                                  _
: 7. Confirmatory Action Letter Resolution--L.                                  X Myers, C. Price K. Ostrowski_
* Or an approved designated alternate
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number.
DBBP-VP-0002 rite:                                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                        08        Page 11 of 86 ATTACHMENT 2:      PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX t
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                                        .      W.C                                          ..
Restart Station Review        X          X      X                x Board Quality Services                                      X Employee Concerns                                                            x Program                                                                            .
Station Review Board                                                                    x (Plant Operating Review Committee)
Company Nuclear Review                                                                  x Board                                        .
Restart Overview Panel                                                                  x
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number
_________________________________________ DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  08      Page 12 of 86 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Chance Recommended By:
Mode_
Plant Manager-Davis-Besse Nuclear Power Station                  Date Director-Davis-Besse Nuclear Engineering                        Date Director-Davis-Besse Work Management                            Date Director-Davis-Besse Support Services                            Date Director-Davis-Besse Restart                                    Date RESTART /MODE CHANGE APPROVAL:
Vice President-Nuclear                                          Date OprtnffcrDt ChiefChie Operating Officer                                          Date
 
NUCLEAR OPERATING BUSINESS PRACTICE      Number:
DBBP-VP-0002
 
==Title:==
Revision *:      Page
. RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                08      Page 13 of 86 ATTACHMENT 4:  PLANT INSPECTION/WALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_
ASSET LABEL:
Or AREA INSPECTED:_
NOUN NAME:
LOCATION:
DESCRIPTION:
MAINTENANCE TAG/WORK ORDER #:
CONDITION REPORT INITIATED (#)_
MODE RESTRAINT:                    Yes          No SUBMITTED BY:                                  DATEITIME            /
(please print your name)
SIGNATURE:
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number
                                          .___________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        08      Page 14 of 86 ATTACHMENT 5:            OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:
Shift Manager:
(Please Print)
Mode_
Review Summary:
The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:
Shift staffing levels, including personnel experience and qualification levels, are adequate.
Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.
Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.
Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.
The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.
Affirmation:
Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.
Shift Manager:
PrintlSignature/Date Reviews and Approvals:
Manager-Operations:
Print/Sianature/Date                          l Remarks: (Attach a continuation sheet if applicable)
 
RESTART READINESS REVIEW EXTENDED PLANT OUTAGE ATTACHMENT 6:      CORE CONFIGURATION AFFIRMATION FORM Mode__
Review Summary:
The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.
All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.
All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.
No fuel assemblies in the reactor core are known leaking assemblies.
A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)
The reactor core loading has been verified.
All reactivity control components in the reactor core will meet their design functions.
All nuclear instrumentation in the reactor core will meet their design functions.
Affirmation:
Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                  __                        _                      08      Page 16 of 86 ATTACHMENT 7:        REACTOR STARTUP AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.
Estimated Critical Conditions have been prepared and independently verified.
Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)
Personnel are available, as required, to support reactor startup and power ascension to 100%.
Required training has been completed for Nuclear Fuels personnel.
Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.
The Core Monitoring System is operable.
All reactivity control systems will meet their design functions.
Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.
There are no outstanding reactivity management issues impacting the safe operation of the reactor core.
Affirmation:
Based on my knowledge and judgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Nuer:DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          1          08        Page 17 of 86 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_
: 1. Name of System/Program:
: 2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
: 3. System/Program is ready for Mode                :      Yes_      or No
: 4. The system/program is ready for Mode                  because: (if not ready, skip to #5)
: 5. The system/program is not ready for Mode _                because:
and the following actions are in place to address these issues:
The system/program will be ready for Mode -            by:                    _(Date)
: 6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No              (Attach a list of the above items)
: 7. Housekeeping issues associated with this system/program have been addressed for Mode          : Yes_ or No            (Attach a list of those not resolved)
: 8. I have the following concerns about my system and its readiness for Mode                      :
Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)
: 9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).
Name:                                                                          Extension:
(Please Print)
Signature: Signature:                                                          Date:
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number
 
==Title:==
Revson:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 18 of 86 ATTACHMENT 9:              ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:
Improving safety culture isa long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.
Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report iswritten at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. Ifthere is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.
The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating Ifother factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.
The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked NA', (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.
Safety Culture Commitment Area/Criteria Ratings:
Green:              all major criteria/attributes are acceptable with afew minor criteria deviations White:              all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow:            all major criterialattributes are acceptable with several criteria requiring prompt management action Red:                several major criteria/attributes do not meet acceptable standards and require immediate management action
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002 Tile:                                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08        Page 19 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where surveys and/or interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.
Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.
At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.
Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:
Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.
For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.
If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.
At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.
Attachments 10 and 11 will be included as part of that report.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number
                                ._____  ______  __________  ______    _____D                B B P-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08        Page 20 of 86 ATTACHMENT 9:              ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_
Item                                                                                                          Color
: 1. Policy or Corporate Commitment Area
: a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety isa core value and are understood by the organization
: b. Management values are clearly reflected in the Business Plan and are understood by the organization
: c. Resources are available or can be obtained to ensure safe, reliable operations
: d. Self-Assessment isa tool used to monitor, assess and improve our performance
: e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
: 2. Plant Management Commitment Area
: a. There isa visible commitment to safety: nuclear, industrial, radiological and environmental
: b. Goals and roles are clear and teamwork is reinforced
: c. Ownership and accountability isevident
: d. Training and Qualification are valued
: e. Commitment to continuous improvement is evident
: f. Cross-functional work management and communication
: g. Creating an environment of engagement and commitment
: 3. Individual Commitment Area
: a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
: b. Questioning attitude-challenges are welcomed
: c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
: d. Open communications-associates are comfortable in voicing opinions, issues and concerns
: e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions 1        Itsupport readiness for mode change.                                                                          I Section Manager (Please Print Your Name)
Signature:                                                                  Date_      _
Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW ETENDED PLANT OUTAGE                                                                    1          08        Page 21 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39 1.POLICY COMMITMENT AREA la. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE                          RED                  YELLOW                      WHITE                    GREEN Policy statement        Policy statement is    Policy statement is        Policy statement is      Policy statement is on Safety Culture*      issued but it is not    issued but only            issued and is            issued and is reinforced by          occasionally reinforced    frequently reinforced    continuously reinforced FENOC                  by FENOC                  by FENOC                  by FENOC management              management.                management.              management.
Policy statement        Policy statement is      Policy statement is      Policy statement is      Policy statement is on Safety                issued but it is not    issued but only          issued and is            issued and it is a strong Conscious Work          reinforced by          occasionally reinforced    frequently reinforced    statement of safety Environment              FENOC                    by FENOC                  by FENOC                  conscious work (SC WE)*                management.              management.              management.              environment and often reinforced by FENOC management Making employees        Policy statements        Policy statements        Policy statements are    Policy statements are aware of policy          simply issued as        distributed separately    communicated by at        communicated to statements*              part of FENOC          to employees in            least two                employees and (Explain why white      Business Plan.          memo.                      means.(e.g., hard        emphasized regularly in is acceptable if there                                                      copy distribution,        meetings and face to is no face to face                                                          newsletters, group      face communication.
communication)                                                              meetings, training, stand down).
Employee                Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveys/interviews understanding of        indicate less than      Indicate that 70-80% of    indicate that 80-90%      indicate that more than policies"                70% of employees        the employees              of employees              90% of employees understand the          understand the            understand the            understand the policies policies,              policies and consider      policies and consider    and consider safety a safety a FE value.        safety a FE value.        FE value and the normal way to do business.
Worker                  Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveysinterviews understanding of          indicate that less      indicate that between      indicate that between    indicate that more than responsibilty to        than 85% of workers      85-90% of workers          90-95% of workers        95% of workers raise safety              understand their        understand their          understand their          understand their concerns**              responsibility to      responsibility to raise    responsibility to raise  responsibility to raise raise nuclear safety    nuclear safety or          nuclear safety or        nuclear safety or quality or quality concerns. quality concerns.          quality concerns.        concerns.
Site wide assessment only. Data provided from Edventures survey results
                      ** Site wide assessment only. Data provided from Edventures survey results and 4Cs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    1          08        Page 22 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39
: 1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE                    RED              YELLOW                    WHITE                      GREEN Corporate values*      There is no        There is a          There is a corporate        There is a corporate corporate level    corporate level      level statement of        level statement of statement of        statement of          commitment to              commitment to safety.
safety values.      commitment to        safety. FirstEnergy        FirstEnergy FirstEnergy        safety.              management meets          management meets management          FirstEnergy          occasionally with          frequently with plant does not            management            plant personnel to        personnel to express its express its        meets                express its safety        safety values.
safety values to    infrequently with    values.
plant personnel. plant personnel to express its safety values.
Statement of          There is no        The statement of      The statement of          The statement of mission, vision,      statement of        Mission, Vision,      Mission, Vision, and      Mission, Vision, and and values'            Mission, Vision,    and Values            Values places greater      Values emphasizes and Values and      places weight on      weight on safety than      safety first, then allows employees          safety and often      on production/profits      consideration of believe focus is    employees            and most employees          production and profits on production      believe the          agree that the              and over 90% of and profits.        overriding focus      overriding priority is      employees agree based Is safety              on safety                  on surveys.
FENOC Business        Business Plan      Business Plan          Business Plan              Business Plan contains Plan*                contains no        contains few          contains Strategic        Strategic Objective Strategic            Strategic            Objective Measures        Measures on safety Objective            Objective            on safety with            and all are being fully Measures on          Measures on          implementation plans.      implemented.
safety.              safety but no implementation plans
                    *Site wide assessment only. Data provided by Senior Management
                    ** Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number
_____________________________________DBB P-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  08          Page 23 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39
: 1. POLICY COMMITMENT AREA lc. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE                        RED                YELLOW                  WHITE                      GREEN Adequacy of            More than five            More than three    Three or less              All management management            supervisor or above      supervisor or      supervisor or above        positions are filled with resources*            positions are not        above positions    positions are not filled  ANSI qualified FENOC filled with ANSI          are not filled with with ANSI qualified        individuals.
qualified FENOC          ANSI qualified      FENOC individuals.
individuals.              FENOC individuals.
Adequacy of          More than four            Three or four      One or two sections        Each section has a full personnel            sections do not have      sections do not    do not have sufficient    complement of resources*#          sufficient personnel      have sufficient    personnel to perform      personnel (minus to perform their          personnel to        their assigned            normal attrition) to assigned                perform their      responsibilities          perform ts assigned responsibilities        assigned            without contractor        responsibilities.
without contractor        responsibilities    support support                  without contractor support Adequacy of            Risk significant          The majority of    All risk significant        Sufficient funding exists funding*              activities, to improve identified risk      identified                  to perform more than nuclear safety, as      significant        improvements to            just risk significant defined by the          improvements to    nuclear safety, as          improvements, as Senior Leadership        nuclear safety, as identified by the PRC identified by the PRC in Team and Project        identified by the  for the plant,              plant, programs and Review Committee        PRC for the plant, programs, or other          other activities to (PRC) are not being programs, or            activities, are funded      improve nuclear safety.
funded in a timely      other activities,    in a timely manner.
manner and funding are funded in a was requested and        timely manner.
rejected by FENOC Executive Management.
* Site wide assessment only. Data provided by Human Resources
    *#Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
    *Site wide assessment only. Data provided by the chairman of the PRC
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  NumberDBBP-VP-0002 Tifle:                                                                          Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08          Page 24 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39
: 1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)
Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools,    More than 25 %        Between 20-        Between 10-20% of          Less than 10% of material and          of scheduled        25% of scheduled    scheduled tasks            scheduled tasks PMs, equipment to          tasks (PMs,          tasks (PMs, Work    (PMs, Work Orders,        Work Orders, ECRs complete site        Work Orders,        Orders, ECRs        ECRs and projects)        and projects) are not tasks*                ECRs and            and projects) are  are not being              being completed by the projects) are not    not being          completed by the site      site in a timely manner being completed      completed by the    in a timely manner        due to lack of tools, by the site in a    site in a timely    due to lack of tools,      material or equipment.
timely manner        manner due to      material or due to lack of      lack of tools,      equipment.
tools, material or  material or equipment.          equipment.
Adequacy of tools,    More than 25%        Between 20-25%      Between 10-20% of        Less than 10% of key material and          of key scheduled    of key scheduled    key scheduled tasks      scheduled tasks are not equipment to          tasks are not        tasks are not        are not being            being completed by the complete Section      being completed      being completed    completed by the          section in a timely tasks                by the section in    by the section in  section in a timely      manner due to lack of a timely manner      a timely manner    manner due to lack of    tools, material or due to lack of      due to lack of      tools, material or        equipment.
tools, material or    tools, material or  equipment.
equipment.          equipment.
                  *Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 25 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39
: 1. POLICY COMMITMENT AREA Id. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our erformance ATTRIBUTE                  RED                    YELLOW                  WHITE                        GREEN Use of Nuclear  Less than 70% of          Between 70-80% of      Between 80-90% of          More than 90% of the Quality          the sections have        the sections have      the sections have          sections have used Assurance to      used NQA input            used NQA input to      used NQA input to          NQA to supplement the supplement the  to supplement the        supplement the        supplement the self-      self-assessment self-            self-assessment          self-assessment        assessment process        process as defined in assessment      process as defined process as defined            as defined in NOBP-        NOBP-LP-2004 process          in NOBP-LP- 2004 in NOBP-LP-2004                LP-2004 Self-            Less than 60% of          Between 60-75% of      Between 75-90% of          More than 90% of assessments in  sections (< 14)          sections (15-17)      sections (17-20)          sections (>20) have accordance      have planned              have planned          have planned              planned ongoing self-      8 with NOBP-LP-    ongoing self-            ongoing self-          ongoing self-            assessments for 1 t &
2004, FENOC      assessments for          assessments for 5      assessments for 1          2nt quarter 2004.
Ongoing Self-    11 & 21 quarter          &2ndquarter 2004.      & 2nd quarter 2004.
Assessment      2004.
Guideline*
Section          Performance              Section performance    Section performance      Section performance Performance      indicators related to    indicators exist for  indicators exist for      indicators exist and are Indicators        safety and quality        important activities  important activities      appropriate and are being exist for the section    affecting quality and  affecting quality and      regularly updated for safety but less than  safety and 75-89% of      important activities 75% of goals are met  goals are met            affecting safety and quality, with more than 90% of goals met.
Personnel        The performance          The performance        The performance          The performance Performance      appraisal program        appraisal program      appraisal program          appraisal program Appraisals"      does not include          includes              includes assessments      includes assessments of assessments of            assessments of        of safety or quality of    safety and quality of safety or quality of      safety or quality of    performance but some      performance and the performance.              performance but most  appraisals have not        appraisals are being employee appraisals    been performed in        performed in timely have not been          timely manner and          manner and all employees performed.              some employees do        have a current appraisal.
not have a current appraisal.
                  *Site wide assessment only. Data provided by Quality Services "Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
____    ____    ____    ____  ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        j          08          Page 26 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 6 of 39
: 1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.
ATTRIBUTE                    RED                    YELLOW                    WHITE                        GREEN Nuclear                The Nuclear              The Nuclear              The Nuclear                  The Nuclear Committee Committee of          Committee of the        Committee                Committee has safety          has safety performance Board of              Board has little        occasionally discusses  performance as a part        as a part of the agenda Directors*            focus on safety          safety performance as    of the agenda every          every meeting and performance in the a topic in the agenda.        meeting                      requests additional agenda.                                                                        presentations relative to specific issues to monitor performance Company              The CNRB has a          The CNRB agenda          The CNRB agenda              The CNRB agenda has Nuclear Review safety                          has a safety            has a safety                  a safety discussion Board (CNRB)+ performance                      discussion and          discussion at every          every meeting and is assessment              monitors safety          meeting and reviews          proactive in providing discussion on the        performance              presentations on              safety focus actions for agenda.                                          safety focus issues          FENOC Nuclear Quality      NQA isnot                  Some NQA audits or      NQA audits or                NQA is regularly Assurance            performing audits        assessments were        assessments were              performing audits and (NQA)**              or assessments of        performed when            performed when              assessments of important safety        required and a number required, for important          important safety activities and not      of areas of concern      safety activities and        activities and identifying finding areas of        were identified for      some Significant            key issues for concern causing          important safety          Conditions Adverse to        improvement that are Significant            activities causing        Quality were noted            below the Significant Conditions              Significant Conditions                                  Condition Adverse to Adverse to Quality      Adverse to Quality                                      Quality threshold.
Learning from      Personnel in the        Personnel in the        Personnel in the              Personnel in the section the experience      section do not          section seldom            section occasionally          routinely participate in of the industry    participate in          participate in industry  participate in industry      industry committees, industry                committees, visit other  committees, visit other      visit other sites or host committees, visit      sites or host personnel  sites or host personnel      personnel from other other sites or host    from other sites          from other sites              sites personnel from other sites
              *Site wide assessment only. Data provided by Senior Management
              +Slte wide assessment only. Data provided by NQA Manager or VP Oversight
              **This item is assessed by NQA only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08      Page 27 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 7 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                  YELLOW                    WHITE                    GREEN Management          There is a              There is a management    There is a                There is a management observations        management              observation program      management                observation program performed as        observation program    and 65-75% of            observation program      and more than 90% are scheduled with      and less than 65%        management              and 76-90% are          performed as proper              of the observations      observations are        performed as            scheduled and less coaching*          are performed as        performed as            scheduled and less      than 5% rated as scheduled and            scheduled and greater    than 10% rated as        overall unsat.
                      >90% indicate no        than 10% were rated      overall unsat.
coaching required.      overall unsat.
Management          Most management          Between 50-74% of the    Between 75-89% of        More than 90% of the observations        observations are not    management              the management          management are self            self-critical.          observations performed  observations            observations performed critical*                                    are self-criticai and    performed are self-      are self-critical and actions implemented. critical and actions    actions implemented.
implemented.
Management        No method has been      One method has been      Two means have          Multiple means have emphasis on        used in the last        used in the last month  been used in the last    been used by safety to          month to provide        to provide emphasis on  month to provide          management in the last employees;        emphasis on safety      safety to employees in  emphasis on safety to    month to provide face questioning        to employees in the      the section (e.g., town  employees in the        to face emphasis on attitude          section (e.g., town      hall, 4Cs or All Hands    section and at least    safety to employees in hall, 4Cs, or All        meetings, standdowns,    one was face to face    the section (e.g., town Hands meetings,        newsletters, and        (e.g., town hall, 4Cs    hall, 4Cs or All Hands standdowns,              training).                or All Hands            meetings, standdowns, newsletters, and                                  meetings,                newsletters, and training).                                        standdowns,              training).
newsletters, and training).
            *Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number
____  ____    ____    ____    ____D                  B B P-VP-0002 Tile:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08          Page 28 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 8 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                  YELLOW                        WHITE                    GREEN Leadership in        Leadership in          Leadership in Action        Leadership in Action        Leadership in Action*              Action includes        includes discussions on      includes discussions        Action includes discussions on        safety culture.
* on safety culture.          discussions on safety culture. ^      And                        And                          safety culture.
And                    Employee feedback            Employee feedback          And Employee feedback      indicates it was            indicates it was very      Employee indicates it was not  effective                    effective.                  feedback indicates effective.            And                          And                        it was very And~        ~    ndArdeffective And                    Leadership in Action        Leadership in Action        And Leadership in          training has been            training has been Action training has    available and                available and              Leadership in been available and    scheduled for more          scheduled for more          Action training has scheduled for less    than 75% of                  than 80% of                been available and than 75% of            supervisors and above        supervisors and            scheduled for supervisors and        within 12 months of          above within 12            more than 85% of above within 12        new appointment.*            months of new              supervisors and months of new                                      appointment.*              above within 12 appointment.*                                                                    months of new appointment.*
Problem solving"    A problem solving      In more than 5 cases,        In all but one case,      The problem process exists but    the problem solving          the problem solving          solving process, there is no use of    process NOP-EN-3001          process, NOP-EN-            NOP-EN-3001 has the document in the    has not been properly        3001 has been              been properly section and CRs        implemented in the          properly implemented        implemented in the were written to        section for applicable        in the section for          section for document the          conditions and CRs          applicable conditions        applicable failure to use the    were written in the          during the previous          conditions during process during the    previous quarter.            quarter.                    the previous previous quarter.                                                              quarter.
          *Sitewide assessment only. Data provided by Human Resources
          **Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08      Page 29 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 9 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                    YELLOW                    WHITE                    GREEN Decision          A Safety significant    A Safety significant      The majority of safety  Safety significant making            Condition Adverse to    Condition Adverse to      significant decisions    decisions were made in Quality Condition        Quality Condition        were made inthe          the section with Report indicates that    Report indicates that    section with adequate    required information, decisions were          decisions are made in    information,            management oversight, made in the section      the section with minimal  management              involvement and peer in isolation without    information,              oversight,              checking during the adequate                management oversight,    involvement and peer    past six months as information,            involvement and peer      checking during the      indicated by no SCAQs.
management              checking during the      quarter as indicated oversight,              past two months.          by no SCAQs.
involvement and peer checking during the past month.
Improvements        There have been        There have been some There have been              Significant in safety          minimal                improvements made in obvious                        improvements have margin*            improvements made        safety margin. .        improvements made        been made in safety in safety margin .                                in safety margin.        margin.).
Plant activities  A significant plant      Less than 2 Condition    Significant plant        Significant plant receive proper    event, associated      Adverse to Quality CRs    activities associated    activities associated management        with the section,        associated with the      with the section had a    with the section had a aftention and      occurred during the      section were written      management plan          management plan with safety focus      previous quarter and    due to lack of          with a management        a management sponsor a lack of a              management attention      sponsor and              and management (Reference        management              or lack of safety focus  management              oversight scheduled for NG-DB-00800) attention or safety            during the previous      oversight scheduled      the duration of the focus was indicated      quarter.                for the duration of the  activity and no CAQ and an SCAQ                                        activity and only one    events occurred during written.                                          CAQ event occurred      the previous quarter.
indicating a lack of management attention during the previous quarter.
    *Site wide assessment only. Data provided by Design Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                                        VNumber
_    _ _  _ _ _ _ _  _  _ _ _  _ _ _ _ _ _ _ _ _  _  _ _ _ _ _ _ _ _ _ _ _ _  _ _ _ _ _            D B B P -V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                              08          Page 30 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 10 of 39
: 2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE                          RED                      YELLOW                          WHITE                        GREEN Understanding            Station surveys            Station surveys              Station surveys and/or        Station surveys that safety is            and/or interviews          and/or interviews,            interviews show that 80-      and/or interviews highest priority*        show that less            show that 70-80%              90% of employees,              show that more than than 70% of                of employees,                understand that safety is      90% of employees in employees                  understand that              the highest priority.          that safety is the understand that            safety is the highest                                        highest priority.
safety is the              priority.
highest priority.
Program                  Five of the 61              All 61 Phase 1                All 61 Phase 1                All 61 Phase 1 ownership                Phase I programs            programs in the              programs in the program        programs in the in the program              program review              review have assigned            program review have review do not have          have assigned                owners. With several            assigned owners. In assigned owners            owners and more              exceptions, program            general, program and five CRs were          than three CRs              owners are                      owners are written against            were written on              implementing their              implementing their different programs          different programs          assigned responsibilities      assigned in the past quarter.        in the past quarter.        and less than 3 CRs            responsibilities and were written on different      no CRs were written programs in the past            against programs in quarter.                        the last quarter.
Ownership of            More than 5% of              5%of SCAQ                  Less than 5%of SCAQ            Less than 5% of corrective                SCAQ remedial                remedial or                remedial or preventive          SCAQ remedial and actions                  and preventive              preventive restart          restart required                preventive restart restart required            required corrective        corrective actions and          required corrective Does not include        corrective actions          actions and 10% of 10% of CAQ remedial                      actions and less than CRs or CAs linked and more than                      CAQ remedial and            and preventive restart          1 0 of CAQ remedial to P3 activities.        10% of CAQ                  preventive restart          required corrective            requpredective remedial and                required corrective        actions for the section,        required corrective preventive restart          actions for the            have received 2                actions for the section required corrective section, have                        extensions for the              than 2 extensions for actions for the              received more than previous quarter.                        the previous quarter.
section have                2 extensions for the required more                previous quarter.
than 4 extensions for the previous quarter.
                        *Site wide assessment only. Data provided from Edventures survey results
                        **Site wide assessment only. Data provided by Plant Engineering Manager.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number DBBP-VP-0002 Title.                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 31 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 11 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                    WHITE                      GREEN Ownership of            The quality of      The quality of        The quality of            The quality of engineering            engineering        engineering          engineering                engineering products as products as              products as        products as          products as                measured by the EAB is measured by the        measured by the measured by the          measured by the            1.0 or less.
Engineering            EAB is greater      EAB is between      EAB is between 2.0 Assessment Board than 3.0.                  3.0 and 2.1.          and 1.1.
(EAB)*
Effectiveness of        The individual      The individual        The individual error      The individual error rate supervision of          error rate is >0. error rate is <.45-  rate is<.35->.26          is<0.26 individual errors individuals"            45 Individual        >.36 individual      individual errors per      per 10,000 hours errors per          errors per 10,000    10,000 hours              worked.
10,000 hours        hours worked.        worked.
worked.
Intra-department        As a Manager, I      As a Manager, I        As a Manager, I          As a Manager, I believe teamwork and            believe there is    believe there is      believe alignment is      alignment and teamwork alignment ((Some        no alignment        minimal              improving and            are obvious among unit supervisors        and little          alignment and        teamwork can be          managers in all activities will input to this      teamwork            some teamwork        seen in some key          of my department.
attribute, such as,    among my            among my              activities among my Reactor                  Department's        Department's          Department's Engineering and          managers.          managers.            managers.
RRT.)
Expectations          There are            More than 90%        More than 95% of          There are statements of statements of      of sections have      sections have            expectations for all expectations for    statements of        statements of            sections and managers less than 90%      expectations and      expectations and all      are reinforcing them and of sections and    most employees        employees meet            employees understand employees          are not familiar      them.                      and implement them.
routinely ignore    with them.
them.
            *Site wide assessment only. Data provided by Director-Nuclear Engineering
            *Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Numer
__ __  __ __    _ __  __ __  __      _DBBP-VP-0002
 
==Title:==
Revision:                Page
- RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    08              Page 32 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 12 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                      WHITE                          GREEN Trust, openness        4Cs surveys          4Cs surveys              4Cs surveys show            4Cs surveys show more and focused            show less than      show 50-70% of          70-90% of                  than 90% of employees commitments            50% of              employees feel          employees feel that        feel that work groups employees feel        that work groups        work groups display        display high levels of that work groups      display high            high levels of trust,      trust, openness and display high        levels of trust,        openness and                commitment.
levels of trust,    openness and            commitment.
openness and          commitment.
commitment.
Clear goals and        No clear goals        Goals and              Goals and priorities        Employees are clear priorities            and priorities        priorities exist for    exist for the section        about goals and have been            the section but        and most employees          priorities for the section established for      are not                understand and own          as well as how their role the section          adequately              them.                        contributes to achieving understood and                                      them.
owned by some employees.
Input and            No employee          Only managers          Managers and                Employees are involvement            input and            and supervisors          supervisors                appropriately involved in involvement          are involved in          occasionally request        setting department goals occurs in the        the setting of          input/involvement          and establishing work setting of            department goals        from employees in            priorities.
department            and establishing        the setting of goals and            work priorities.        department goals establishing                                  and establishing work priorities.                              work priorities.
Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number.
____    ____      ____    ____      ____D                B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED                                                                          l PLANT OUTAGE                                                                        I          08            Page 33 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 13 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownerhip and accountability is evident ATTRIBUTE                        RED              YELLOW                    WHITE                        GREEN Performance            Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of reviews in            performance            of performance        performance reviews        performance reviews for accordance with        reviews for the        reviews for the        for the section were      the section were FENOC                  section were          section were          completed for the          completed for the review Performance            completed for the      completed for the      review period              period Management            review period          review period Process*
Development            Less than 70% of      Between 7040%          Between 80-90% of          More than 90% of plans*                managers and          of managers and        managers and              managers and supervisors have      supervisors have      supervisors have          supervisors have development            development            development plans          development plans plans submitted      plans submitted        submitted to HR            submitted to HR to HR                  to HR Restart                There is no            A restart              A restart readiness        A restart readiness Readiness              restart readiness    readiness review      review process              review process exists Reviews'                review process.      process exists        exists and is              and is implemented but                    implemented with          efficiently and with implementation is      the majority of            participation by poor as shown by        Managers and the          Managers and the lack of Manager        Senior Leadership          Senior Leadership Team participation.          Team participation.
Worker                  Surveys and/or        Surveys and/or          Surveys and/or            Surveys and/or understanding of      interviews            interviews              interviews indicate        interviews indicate that their responsibility    indicate that less    indicate that          that between 90-          more than 95% of to raise safety        than 80% of          between 80-90%          95% of workers            workers understand their concerns#              workers              of workers              understand their          responsibility to raise understand their      understand their        responsibility to          nuclear safety or quality responsibility to    responsibility to      raise nuclear safety      concerns.
raise nuclear        raise nuclear          or quality concerns.
safety or quality    safety or quality concerns.            concerns.
    *Sitewide assessment only. Data provided by Human Resources "Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  # Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number.
____  ____      ____    ____      ____D                BB P-VP-0002 Tite:                                                                            Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08            Page 34 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 14 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)
Ownership and accountability is evident Willingness to        Surveys show        Surveys show          Surveys show that          Surveys show that more raise safety          that less than      that between 85-      between 90-95% of          than 95% of personnel concems*              85% of personnel    90% of personnel      personnel are willing      are willing to raise safety are willing to      are willing to        to raise safety            concerns through their raise safety        raise safety          concerns through          supervisor, a CR or concerns through    concerns through      their supervisor, a        ECP.
their supervisor, a  their supervisor, a    CR or ECP.
CR or ECP.          CR or ECP.
SRO reviews for      Less than 90%        Between 90-95%        Between 95-98 %            More than 98% were Operability are      were completed      were completed        were completed            completed within 24 performed in a        within 24 hours. within 24 hours.      within 24 hours.            hours.
timely manner for the identified period of this review' System              Less than 80%        Between 80-90%          Between 90-95% of          More than 95% of the assessments+        of restart required of the restart          the restart required        restart required improvements in required                    improvements in            improvements in safety safety have been improvements in            safety have been          have been implemented implemented at      safety have been        implemented at this        at this time this time.          implemented at          time.
this time.
                  *Site wide assessment only. Data provided by 4Cs program and or Employee Concerns Program "This item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Mile:                                                                          Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                I          08          Page 35 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 15 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)
Ownership and accountability is evident NQA field                NQA field          NQA field          NQA field                  NQA field assessments assessments              assessments        assessments        assessments show          show that managers and show that          show that          that managers and          supervisors are managers and        managers and      supervisors are            generally effective.
supervisors are    supervisors are    generally effective, generally          generally          with afew ineffective.        effective, with    exceptions.
several noteworthy exceptions.
Management              Less than 80%      Between 80-85%    Between 85-95% of          More than 95% of observations            of management      of management      management                management leading to              participating in    participating in  participating in the      participating in the coaching+              the Management      the Management    Management                Management Observation        Observation        Observation              Observation Program Program, have      Program, have      Program, have            have performed a performed a        performed a        performed a              coaching session in the coaching            coaching session    coaching session in      last month.
session In the      in the last month. the last month.
last month.
Timeliness of          Less than 50%      Between 50%        Between 75% and            More than 90% of my corrective actions      of my section's    and 74% of my      89% of my section's        section's corrective corrective          section's          corrective actions        actions designated as Does not include        actions            corrective actions  designated as              required for restart, are CRs or CAs linked to designated as          designated as      required for restart,      complete at this time P3 activities          required for        required for        are complete at this restart are        restart are        time complete at this    complete at this time                time This Item assessed by NQA only
            +Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Trite:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 36 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 16 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualificaton are valued ATTRIBUTE                    RED              YELLOW                  WHITE                        GREEN Restart training+    Most required        Between 75-90%      Between 90-99% of          100% of required restart training is  of required restart  required restart            restart training is (Explain why        not complete.        training is        training is complete.        complete.
acceptable if less                        complete.
than green)
Initial Operator      Individuals in        Individuals in training-            initial license      initial license class are            class are            Individuals in initial      Individuals in initial maintaining a        maintaining a        license class are          license class are class average of      class average of    maintaining a class        maintaining a class 82% or less          83-87%              average of 88-94%          average of more than 94%
Requalification      Less than 70% of    Between 70-84%      Between 85-95% of            More than 95% of the training-            licensed            of the licensed      the licensed                licensed operators have operators have      operators have      operators have              passed their (Explain why          passed their          passed their        passed their                requalification training.
acceptable if less    requalification      requalification      requalification than green)          training.            training.          training,
    -This item assessed by Operations only
  +Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number W_________________________________________                      _          A  D B B P-V P-0002 Tile:                                                                          Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08            Page 37 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 17 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)
Training and Qualification are valued Operability            Less than 50% of    Between 50-74%      Between 75-90% of          More than 90% of determination          applicable          of applicable        applicable operators      applicable operators training*              operators and        operators and        and engineers have        and engineers have (Explain why          engineers have      engineers have      received training on      received training on acceptable ff less    received training    received training    operability                operability than green)            on operability      on operability      determinations.            determinations.
determinations.      determinations.
Training on            Less than 80%      Between 8-89%        Between 90-97% of          More than 97%
SCWE                  of managers,        of managers,        managers,                  managers, supervisors, supervisors, and    supervisors, and    supervisors, and          and operators have (Explain why          operators have      operators have      operators have            received training on acceptable if less    received training  received training    received training on      SCWE.
than green)            on SCWE.            on SCWE.            SCWE.
Training on            Less than 70 %      Between 70-80%      Between 80-90% of          More than 90% of decision making        of applicable      of applicable        applicable personnel      applicable personnel process"                personnel have      personnel have      have received              have received training received training  received training    training on the            on the decision making on the decision    on the decision      decision making            process.
making process.      making process. process.
Training on            Less than 80%        Between 80-89%      Between 90-95% of          More than 97% of standards and          of personnel in    of personnel in      in the section            personnel in the expectations          the section have    the section have    personnel have            section, have received (Explain why          received training    received training  received training on      training on standards acceptable if less    on standards and    on standards and    standards and              and expectations.
than green)            expectations.      expectations.        expectations.
Continuing            Less than 70% of    Between 70-80%      Between 80-90%of            More than 90% of training identified    scheduled            of scheduled        scheduled training        scheduled training by Curriculum          training identified training identified  identified by the CRC      identified by the CRC is Review                by the CRC is        by the CRC is      is completed in a          completed in a timely Committee              completed in a      completed in a      timely manner.              manner.
(CRC)*                timely manner.      timely manner.
            *This Item assessed by Operations and Engineering only
            *Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                              Number
__  __  _DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                          08      Page 38 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 18 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE                      RED                    YELLOW                          WHITE                    GREEN Improvements in        Most requisitions        About 50% of open              About 75% of open    At least 85% of open management            for management            requisitions for              requisitions for      requisitions for staffing*              positions (all exempt    management (all              management            management positions employees) have          exempt employees)            positions (all exempt  (all exempt employees) not been filled in the    positions have                employees) have        have been filled in the past month.                been filled in the          been filled in the    past month.
past month.                  past month.
Corrective Action      There are no              The CARB has                  The CARB has been      The CARB has been Review Board          directors on the          been enhanced                enhanced with          enhanced with director-(CARB)+                CARB.                    with director-level          director-level        level personnel.
personnel.                  personnel.
The backlog of                                                                The backlog of documents awaiting        The backlog of                The backlog of        documents awaiting CARB review is            documents awaiting          documents awaiting    CARB review is less more than four            CARB review is              CARB review is less    than one week.
weeks.                    less than four              than two weeks.
weeks.
Engineering            The backlog of            The backlog of              The backlog of        The backlog of Assessment            documents awaiting        documents awaiting          documents awaiting      documents awaiting EAB Board (EAB)++          EAB review is            EAB review is less            EAB review is less    review is less than one greater than four          than four weeks.            than two weeks.        week.
weeks.
Site wide assessment only. Data provided by Human Resources
            +Site wide assessment only. Data provided by Performance Improvement
          ++Site wide assessment only. Data provided by Director-Nuclear Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    NuiberD
____  ____      ____  ____      ____D                BB P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08          Page 39 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 19 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)
Commitment to continuous improement is evident ATTRIBUTE                      RED              YELLOW                  WHITE                      GREEN Benchmarking          Less than 60% (<    Between 60-75%        Between 75-90% of          More than 90% of against industry      14) of sections      (15-17) of            sections ( 17-20)          sections (>20) have standards@            have scheduled      sections have        have scheduled any        scheduled any any benchmarking    scheduled any        benchmarking in            benchmarking in in accordance        bench-marking in      accordance with            accordance with with NOBP-LP-        accor-dance with      NOBP-LP-2002 or            NOBP-LP-2002 or NG-2002 or NG-EN-      NOBP -P-2002          NG-EN-00386 for 1"        EN-00386 for t & nd  2 00386 for 1" 2nd    or NG-EN-00386        $ 2' quarter 2004.        quarter 2004.
quarter 2004.        for 1'' quarter 2004.
Management            A management        A management          A management              A management observations"        observation          observation          observation program        observation program program has been      program has          has been established. has been established.
established. Less    been established. More than 80% of          More than 90% of than 70% of          More than 70% of    management                management management            management          observations are          observations are observations are      observations are    performed as              performed as performed as          performed as        scheduled and most        scheduled and contain scheduled, and        scheduled, and      are considered            quality information.
observations are    observations are    acceptable.
weak.                weak.
Temporary              There are more      There are 11 or      There are 8 or less        There are 5 or less modificatons+#        than 11 temporary    less temporary      temporary                  temporary modifications.      modifications.      modifications.              modifications.
Number of            There are more        There are 2          There is1 operator          There are no operator Operator work-        than 2 operator      operator            workarounds.                workarounds.
arounds*#              workarounds.        workarounds.
Number of            There are more      There are 4          There are 1-3 Control      There are no Control Control Room          than 4 Control      Control Room          Room deficiencies.        Room deficiencies.
deficiencies*#        Room                deficiencies.
deficiencies.
    @Site wide assessment only. Data provided by Quality Services or Industry Relations
  *This item assessed by Operations only
      **Site wide assessment only. Data provided by Management Observation program
      +Site wide assessment only. Data provided by Plant Engineering
      #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002 Tite:                                                                          Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            08        Page 40 of 86 APPENDIX A: ASSESSMiENT OF SAFETY CULTURE CRITERIA Page 20 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident ATTRIBUTE                    RED            YELLOW                  WHITE                      GREEN Training on        Less than 80% of    Between 80-89%      Between 90-97% of          More than 97% of SCVE*              managers,            of managers,        managers,                  managers, supervisors supervisors and      supervisors and      supervisors and            and operators have operators have        operators have      operators have              received training on received training    received training    received training on        SCWE.
on SCWE.              on SCWE.            SCWE.
Licensed          Individuals in      Individuals in      Individuals in initial      Individuals in initial operator          initial license      initial license      license class are          license class are pipeline            class are            class are            maintaining a class        maintaining a class maintaining a        maintaining a        average of 88-94%          average of more than class average of    class average of                                94%.
82% or less          83-87%
                *Site wide assessment only. Data provided by Nuclear Training "This item assessed by Operations only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number
_  __  __      _          . DBBP-VP-0002 Mtle:                                                                                  Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  A                                08          Page  41 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 21 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                    RED                  YELLOW                        WHITE                      GREEN Use of              More than 4 CRs        Between 4-2 CRs              Less than 2 CRs          No CRs issued within SCWERT              issued within the      issued within the          issued within the past    the past year related to past year related      past year related          year related to failure  failure to properly to failure to          to failure to              to properly conduct      conduct SCWERT properly conduct        properly conduct            SCWERT review of          review of Davis-Besse SCWERT review          SCWERT review              Davis-Besse work          work disciplinary of Davis-Besse          of Davis-Besse              disciplinary actions      actions prior to the work disciplinary      work disciplinary          prior to the action.      action.
actions prior to        actions prior to the action.            the action.
Effectiveness of    There are more          There are 5 NRC            There are 4 NRC          There are 2 or fewer SCWERT in          than 5 NRC              allegations or              allegations or ECP        NRC allegations or avoiding            allegations or          ECP concerns of            concerns of                ECP concerns of discrimination      ECP concerns of        discrimination              discrimination            discrimination claims*            discrimination          submitted within            submitted within the      submitted within the submitted within      the past year              past year                  past year the past year Effectiveness in    There is more          There is one                There are no              There are no avoiding NRC or    than one                substantiated              substantiated NRC or      substantiated NRC or ECP                substantiated          NRC or ECP                ECP discrimination        ECP discrimination substantiated      NRCor ECP              discrimination            claims within the past    claims within the past 2 discrimination      discrimination          claim within the          year.                      years.
claims*            claim within the        past year past year Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number0
___ __  __  __  ___  __ __  __  _  _DBBP-VP-0002 Mile:                                                                            Revision:                Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08              Page 42 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 22 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE                      RED                YELLOW                      WHITE                          GREEN Cross-functional      No cross-functional Some cross-                Cross-functional              Cross-functional teamwork*              teamwork is evident functional                teamwork frequently          teams among sections among sections          teamwork among        occurs among                  are constantly sections exists but    sections, enabling            forming/reforming work is sub-          efficient and effective      around the best way to optimized.            workflow.                      get work done.
Department            Many process            Some process          Minimal process                Department interfaces interfaces            breakdowns occur        breakdowns occur      breakdowns and                are seamless; work within the              within the            rework occur within          flows efficiently Department with        Department with        the Department with            between departments extensive amounts      frequent amounts      effective and efficient        throughout the entire of rework needed.      of rework needed.      resolution of emergent        organization.
issues.
Performance to        Less than 70% of        Between 70-80%        Between 80 -90% of            More than 90% of schedule'              work is completed      of work is            work is completed on          work is completed on on time, as            completed on          time, as scheduled,            time, as scheduled, scheduled, causing      time, as              with minimal                  within current resource major                  scheduled, with        adjustments to                capacity.
consequences to        major adjustments      resource capacity overall site          to resource            required to improve performance.          capacity required      performance.
to improve performance.
Interdepartmental      Information that        Information that      Information that              Information that communication          impacts                impacts                impacts downstream            impacts downstream downstream            downstream              implementation is              implementation is implementation is      implementation is      frequently shared on a        communicated as not shared, causing    inconsistently        timely basis, enabling        soon as it's known, significant negative  shared, which          departments to                enabling departments consequences to        keeps other            proactively plan and          to work proactively on other departments. departments in a        respond.                      a consistent basis.
reactive mode.
Site wide assessment only. Data provided from Edventures survey results.
  *Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002 Tite:                                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              08        Page 43 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 23 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)
Commitment to cross functional work management and communication is evident interdepartmental    Problem solving        Cross-functional      Cross-functional        Cross-functional problem solving      and decision            sections,            sections,                sections, and decision          making occurs in        Departments or        Departments or          Departments or making                isolation; non-        stakeholders are      stakeholders are        stakeholders are involvement of          seldom involved      frequently involved      consistently involved other Departments      when problems        when problems are        when problems are or stakeholders.        are being solved      being solved and        being solved and and decisions are    decisions are made.      decisions are made.
made.
Systemic learning    Things are broken      Discrete problems Attention isfocused          Streamlining and down, focus Is on      are fixed within the on learning and          improving systems the pieces and          section with          discovering              and process is discrete problems      minimal              fundamental              constant to resolve are fixed within the    understanding of      solutions to            long-standing and/or section with no        interdependencies resolving long-              complex problems understanding of                              standing and/or          within the section interdependencies.                            complex problems within the section Incorporating        Industry operating      There is less than    There isfull            Operating Experience industry            experience is not      full utilization and  utilization and          is consistently and Operating            consistently fully      minimal              compliance with the      fully utilized in every Experience*          utilized to enhance    compliance to our    Operating                department and is site performance.      Operating              Experience Program      well-integrated into Experience                                      everyday activities to Program                                        enhance plant performance.
  *Site wide assessment only. Data provided by Operating Experience Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    1          08        Page 44 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE                      RED              YELLOW                  WHITE                    GREEN FENOC values,        FENOC values,          FENOC values,      FENOC values, basic        Most exempt basic principles      basic principles and  basic principles    principles and            personnel in the and leadership        leadership            and leadership      leadership strategies      section have strategies            strategies are not    strategies are      are frequently            internalized and are used by exempt        inconsistently      demonstrated by some      living the FENOC personnel within      demonstrated by    exempt personnel          values, basic the section            some exempt        within the section        principles and personnel within                              leadership strategies the section                                    as demonstrated in their day to day actions.
Quality of            Employee              Employee            Employees Concerns        Employee Concerns management and        Concerns Program,      Concerns            Program, Quality          Program, Quality employee              Quality Assessment    Program, Quality    Assessment and 4Cs        Assessment and 4Cs relationships*        and 4Cs survey        Assessment and      survey data indicates      survey data indicate data indicates that    4Cs survey data    that more than 80% of      more than 90% of (Explain why          employees openly      indicates that      employees will bring      employees raise acceptable if not    express fear of        more than 70%        concerns to                issues directly with green)                retaliation and will  of employees        management.                management, work not raise safety      will bring safety                              collaboratively to concerns with          concerns to                                    resolves issues and management.            management.                                    reflect favorable improvement.
Organizational      Section                Section              Section management        Section management commitment and      management            management          frequently supports        consistently supports shared success      focuses on what is    occasionally        doing what is in the      doing what is in the criteria            in the best interest  supports what is    best interest of the      best interest for the of their section at    in the best          whole organization        whole organization the expense of        interest of their    rather than what is in    rather than what is in what is in the best    section without      the best interest of      the best interest for interest of the        consideration to    their section.            their section.
whole organization. what is in the best interest of the whole organization.
                    *Site wide assessment only. Data provided by ECP, NQA and 4Cs
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                          08        Page 45 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39
: 2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)
An environment of engagement and commitment is evident Performance          Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of reviews in          performance            of performance    performance reviews    performance reviews accordance with      reviews for the        reviews for the    for the section were    for the section were FENOC                section were            section were      completed for the      completed for the Performance          completed for the      completed for the  review period per.      review period per the Management          review period per      review period per. the FENOC              FENOC Performance process*            the FENOC              the FENOC          Performance            Management process Performance            Performance        Management Management              Management        process process                process FENOC              Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of Performance          managers and            of managers and    managers and          managers and Management          supervisors have        supervisors have    supervisors have      supervisors have Process              development plans      development plans development plans        development plans Development          submitted to HR        submitted to HR    submitted to HR        submitted to HR Plans*
  *Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Num        DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  08          Page 46 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE                        RED              YELLOW                  WHITE                      GREEN Maintenance Rule        There are more      There are 2-3        There is one Red          There are zero Red (a)(1) Systems*          than 3 Red          Red (a)(1)            (a)(1) system.            (a)(1) systems and all (a)(1) systems.      systems.                                        Maintenance Rule (a)(1) systems are in monitoring status Number of                There are more      There are 2          There is 1 operator        There are no operator Operator                than 2 operator      operator              workarounds.              workarounds.
workarounds*#            workarounds.        workarounds.
Number of Control        There are more      There are 4          There are 1-3              There are no Control Room                    than 4 Control        Control Room        Control Room              Room deficiencies.
deficiencies              Room                deficiencies.        deficiencies.
deficiencies.
Number of                There are more        There are 11 or      There are 8 or less        There are 5 or less temporary                than 11              less temporary      temporary                  temporary modifications.
modifications+#          temporary            modifications.      modifications.
modifications Individual Error        The individual        The individual      The individual error      The individual error rate Rate++                  error rate is        error rate is 0.31    rate is 0.29 <        is <0.26 individual errors
                            > 0.45 individual    <.45->.36            >.26 individual errors    per 10,000 hours errors per          individual errors    per 10,000 hours          worked.
10,000 hours        per 10,000 hours    worked.
worked.              worked.
Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering
                  ++Site wide assessment only. Data provided by Human Performance
                  #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable If less than green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number.
____      ____      ____    ____      ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        08          Page 47 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 27 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)
Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of            Less than 80% of            80% or more of the      90% or more of the            95% or more of the CRs seff-identified        the CRs originated          CRs originated are      CRs originated are            originated are self-Condition            are self-identified.        self-identified.        self-identified.              identified.
Reports (CRs)*
Number of            Less than 80% of            At least 80-90% of      At least 90% of SCAQ          All SCAQ evaluations open                  SCAQ evaluations            SCAQ evaluations        evaluations and 80-          and 90% of CAQ Condition            and less than 70%          and 70-80% of          90% of CAQ                    evaluations were Report                of CAQ evaluations          CAQ evaluations        evaluations were              completed on schedule evaluations*          were completed on          were completed on      completed on                  for the previous quarter.
schedule for the            schedule for the        schedule for the previous quarter.          previous quarter.      previous quarter.
Engineering          The quality of              The quality of          The quality of                The quality of Assessment            engineering                engineering              engineering products        engineering products as Board (EAB)            products as                products as              as measured by the            measured by the EAB is index'                measured by the            measured by the          EAB is 2.0 or less.          1.0 or less.
EAB is greater than        EAB is 3.0 or less.
3.0.
Performance            More than one              One significant          Major plant evolutions        Major plant evolutions during major          significant event has      event has occurred      have been performed          have been performed plant                  occurred during a          during a plant          in the past month with        successfully in the past evolutions+            plant evolution in the    evolution in the        some less than                month as planned past month                past month              significant challenges        without any challenges or transients.
Addressing            Less than 70% of          Between 70-80% of        Between 80-90% of            More than 90% of Operating            operating                  operating                operating experience          operating experience Experience            experience reports        experience reports      reports applicable to        reports applicable to the applicable to the          applicable to the        the section are              section are completed section are                section are              completed on time            on time.
completed on time          completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
              *Site wide assessment only. Data provided by Performance Improvement Site wide assessment only. Data provided by Director-Nuclear Engineering
              +Site wide assessment only. Data provided by Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number      B
_____    ________ _____ ____      _____      ____ ____D                  B B P-V P-0002
 
==Title:==
Revislon:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 48 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE                      RED                      YELLOW                WHITE                      GREEN Quality of prejob  Management                      Management          Management                  Management briefs*            observations and OA              observations and    observations and OA        observations and field observations              CA field            field observations          OA field show that most pre-job          observations show show that, with some          observations show briefs are not                  that most pre-job  exceptions, pre-job        that pre-job briefs in acceptable.                      briefs are          briefs are acceptable.      general are acceptable.                                    acceptable.
Percent of CRs        Less than 13% of              Between 13-15%      Between 15-17% of          More than 17% of per person per      individuals wrote CRs          of individuals      individuals wrote CRs      individuals wrote group                during the past 30              wrote CRs during    during the past 30          CRs during the past days.                          the past 30 days. days.                      month.
Number of            The number of                  The number of      The number of              The number of programmatic        programmatic CRs                programmatic CRs    programmatic CRs          programmatic CRs CRs*                indicates that                  indicates that most  indicates that a large    indicates that individuals in general          individuals are      majority of individuals    individuals in are reluctant to write          willing to write    are willing to write      general are willing CRs on programmatic            CRs on              CRs on programmatic        to write CRs on and management                  programmatic and    and management              programmatic and issues.                          management          issues.                    management issues.                                        issues.
Program and          >0.50 program and                <0.50-.>.37        c0.37->.27 program          <0.27 program process error        process errors per              program and        and process errors          and process errors rate+                10,000 hours worked.            process errors per  per 10,000 hours            per 10,000 hours 10,000 hours        worked.                    worked.
worked.
Raising            Management                      Management          Management                  Management problems            observations, CAP and            observations, CAP  observations, CAP          observations, CAP NQA field observations          and NQA field      and NQA field              and NQA field show that most                  observations show  observations show          observations show individuals are not              individuals        that a large majority      that most raising problems                generally are      of individuals are          individuals are encountered in the              raising problems    raising problems            raising problems field.                          encountered in the  encountered in the          encountered In the field.              field.                      field.
                  *Site wide assessment only. Data provided by Management Observation Program and NQA.
                  **Site wide assessment only. Data provided by Performance Improvement.
                  +Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number
____  ____    ____    ____    ____D                  B B P-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    08          Page 49 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 29 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE                          RED              YELLOW                    WHITE                        GREEN Event Free Clock*        The event free      The event free          The event free            The event free clock is clock is less      clock is between 20    clock is 30 to 39          greater than 40 days on than 20 days on    and 30 days on          days on average.          average.
average.            average.
Industrial safety        There are 11 or    There are between      There are 4 to 7          There are no more than performance              more OSHA          8 and 10 OSHA            OSHA recordables          3 OSHA recordables per recordables per    recordables per          per year.                year.
year.              year.
Individual error          The individual      The individual error    The individual            The individual error rate rate                      error rate is      rate is <0..45->.36      error rate is            is <0.26 individual errors
                              >0.45 individual  individual errors per    <O.<.36->.26              per 10,000 hours errors per          10,000 hours            individual errors        worked.
10,000 hours      worked.                  per 10,000 hours worked.                                      worked.
Program and                >0.50 program      <0.50->.37              <..37->.27                <0.27 program and process error rate*        and process        program and              program and              process errors per errors per        process errors per      process errors per        10,000 hours worked.
10,000 hours      10,000 hours            10,000 hours worked.            worked.                  worked.
Significant human        There are more      There are fewer          There are fewer          There were no performance                than 3 significant than 3 significant      than 2 significant        significant human errors resulting in      human              human                    human                      performance errors per plant transients*          performance        performance errors      performance              year resulting in plant errors per year    per year resulting in    errors per year            transients.
resulting in plant plant transients.        resulting in plant transients.                                  transients.
Backlog of Priority      There are more    There are less          There are less            There are less than 100 procedure change          than 200 open      than 200 open            than 150 open              open Priority PCRs.
requests (PCRs)+          Priority PCRs. Priority PCRs.          Priority PCRs.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
  *Site wide assessment only. Data provided by Human Performance Site wide assessment only. Data provided by Industrial Safety
  +Site wide assessment only. Data provided by Quality Services
 
APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39
: 3. INDIVIDUALS COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                        RED                YELLOW                  WHITE                      GREEN Deficiency rate for        Deficiency rate      The deficiency      The deficiency rate      The deficiency rate for QC holds                  for QC hold          rate for QC hold    for QC holds point is      QC hold points is less points is more      points is less than  less than 15 %.          than 7 %.
than 25%.            25%.
Rework rate'                Rework rate is      The rework rate      The rework rate is        The rework rate is more than 3%.        is 2.5-3.0%.        2.1-2.5%.                  <2.0%.
Ratio of completed          Less than 50%        More than 50% of    More than 75% of          More than 90% of to scheduled              of scheduled          scheduled work      scheduled work            scheduled work orders works orders per          work orders are      orders are          orders are                are completed.
week+                      completed.          completed.          completed.
Number of late            Less than 50%        More than 50% of More than 75% of              More than 90% of preventive                  of scheduled          scheduled PMs      scheduled PM are          scheduled PMs are maintenance (PM)          PMs are              are completed on completed on time.            completed on time.
activities+                completed on          time.
time Backlog of                There are more        There are          There are between          There are less than 134 corrective                than 230 CM          between 229 and      149 and 134 CM            CM activities maintenance (CM)          activities            150 CM activities  activities                outstanding.
activities+                outstanding.          outstanding.        outstanding.
Number of                  There are more        There are 2-3      There is one Red          There are zero Red Maintenance Rule          than 3 Red            Red (a)(1)          (a)(1) systems.          (a)(1) systems. All (a)(1) systems++          (a)(1) systems.      systems.                                      Maintenance Rule (a)(1) systems will be in monitoring
  'This Item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
"This item assessed by Maintenance only
  +Site wide assessment only. Data provided by Outage Management and Work Control
++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number.
DBBP-VP-0002 rite:                                                                                    Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                            _                                                          08          Page 51 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 31 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities ina quality manner is the standard ATTRIBUTE                          RED                YELLOW                    WHITE                      GREEN Performance                One significant        Major plant            Major plant                Major plant evolutions during major plant        event has              evolutions have        evolutions have            have been performed evolutions @              occurred during a      been performed        been performed with        successfully as plant evolution in    with some              some transients but        planned. There are no the past month or      transients or one      no significant events      transients or significant there are three or      significant event      during major plant          events during major more transients        during major plant    evolutions prior to        plant evolutions prior during major          evolutions prior to    restart.                  to restart.
plant evolutions      restart.
prior to restart.
Use of procedures          Management            Management              Management                Management and work orders*            observations and      observations and        observations and          observations and NQA NQA field              NQA field              NQA field                  field observations observations          observations show      observations show          show that the vast show that most        that individuals        that many                  majority of individuals individuals are        generally are          individuals are using      are using procedures not using              using procedures      procedures or work        or work orders.
procedures or          or work orders.        orders.
work orders.
Operational transient isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsIte or serious harm to individuals. The significance of a particular event (Including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or inthe likelihood that it is a precursor to a more serious event.
              @ Site wide assessment only. Data provided by Operations
              *Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      _                    08      Page 52 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                          RED                  YELLOW                  WHITE                GREEN Number of CRs per          Less than 13% of          Between 13-15% of      Between 15-17% of More than 17% of person per group          individuals wrote CRs    individuals wrote CRs  individuals wrote    individuals wrote during the past 30        during the past 30      CRs during the past CRs during the past days.                    days.                  30 days.              30 days.
Worker confidence in      Surveys and/or            Surveys and/or          Surveys and/or        Surveys and/or raising safety            interviews indicate      interviews indicate    interviews indicate  interviews indicate concems**                that less than 80% of    that between 80-90%    that between 90-      that more than 95%
workers believe they      of workers believe      95% of workers        of workers believe Explain why              can raise nuclear        they can raise          believe they can      they can raise acceptable if not        safety or quality        nuclear safety or      raise nuclear safety  nuclear safety or green)                    concerns without fear    quality concerns        or quality concerns    quality concerns of retaliation.          without fear of        without fear of      without fear of retaliation.            retaliation.          retaliation.
Feedback from 4Cs        Feedback from the        Feedback from the      Feedback from the      Feedback from the meetings+                4Cs meetings              4Cs meetings            4Cs meetings          4Cs meetings indicates that most      indicates that more    indicates that more    indicates that more individuals are not      than 70% of            than 80% of            than 90% of willing to raise          individuals are willing individuals are        individuals are concerns to              to raise concerns to    willing to raise      willing to raise management.                management.            concerns to            concerns to management.            management.
Keep Improving            Each month's total        Each month's total    Each month's total    Each months total Performance (KIP)        Safe behavior is 59%    Safe behavior is 60%    Safe behavior is      Safe behavior is program++                  or less.                to 69%.                70% to 79%.            80% or higher.
    *Site wide assessment only. Data provided by Performance Improvement
    +Site wide assessment only. Data provided by Chief Operating Officer
    ++Site wide assessment only. Data provided by Industrial Safety "Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                  NumPber
_  _ __ _ _ _ _  _ _ _  _ _ _ _ _ _ _ _ _ _ _ _  _ _ _ _ _ _ _ _ _ _ _ _  _ _ _ _ .D_              B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                              08          Page 53 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 33 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                      RED                    YELLOW                    WHITE                        GREEN Pre-job briefings@            Management              Management                Management                  Management observations          observations and          observations and QA        observations and QA and QA field            QA field                  field observations          field observations show observations            observations              show that, with some        that pre-job briefs in show that most          show that most            exceptions, pre-job        general are acceptable.
pre-job briefs          pre-job briefs are        briefs are acceptable.
are not                acceptable.
acceptable.
Intra-department              No formal                Infrequent              Formal                      Formal communication information sharing communication                    information              communication              structures exist and are structures exist        sharing exists            structures exist and        consistently used to for sharing              among the                are occasionally used        share information information            sections of the          to share information        among the sections of among the              department.              among the sections          the department.
sections of the                                  of the department.
department.
Quality of                  4Cs surveys              4Cs surveys              4Cs surveys indicate        4Cs surveys indicate communication*                indicate that            indicate that more that more than 70%                that more than 70% of more than 50%          than 50% of              of employees believe        employees believe that of employees            employees                that communication          communication from believe that the        believe that              from their Managers        their Managers isgood.
communication            communication            isfair.
from their              from their Managers is            Managers is fair poor
                          @Sfte wide assessment only. Data provided by Management Observation Program and NQA
                          *Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                              Number.
____________________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      08      Page 54 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 34 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                          RED                            YELLOW                    WHITE                  GREEN Employee              Surveys and/or                    Surveys and/or              Surveys and/or        Surveys and/or awareness of          interviews indicate that          interviews indicate that    interviews indicate    interviews indicate SCVVE policy          less than 80% of                  80-90% of employees        that 90-95% of        that more than 95%
employees in the                  in the section are aware    employees in the      of employees in the (Explain why          section are aware of              of policy and consider it  section are aware of  section are aware of acceptable if not      policy.                            a FE value.                policy and consider it policy and consider it green)                                                                                an FE value.          an FE value and the normal way to do business.
Training on          Less than 80% of                  Between 80-89% of          Between 90-97% of      More than 97% of SCWE                  managers, supervisors,              managers, supervisors,    managers,              managers, and operators have                and operators have          supervisors, and      supervisors, and (Explain why          received training on              received training on        operators have        operators have acceptable if not      SCWE.                              SCWE.                      received training on  received training on green)                                                                                SCWE.                  SCWE.
NQA nterviews+        NQA interviews indicate            NQA interviews indicate    NQA interviews          NQA interviews that less than 85% of              that between 85-90% of      indicate that between  indicate that more (Explain why          individuals are willing to          individuals are willing to 90-95% of individuals  than 95% of acceptable if not      raise concerns to their            raise concerns to their    are willing to raise    individuals are willing green)                supervisors or ECP.                supervisors or ECP.        concerns to their      to raise concerns to supervisors or ECP. their supervisors or ECP.
Worker                Surveys and/or                      Surveys and/or            Surveys and/or          Surveys and/or confidence in          interviews indicate that          interviews indicate that  interviews indicate    interviews indicate raising safety        less than 80% of                  between 80-90% of          that between 90-95%    that more than 95%
concerns'            workers in the section            workers in the section      of workers in the      of workers in the believe they can raise            believe they can raise    section believe they    section believe they (Explain why          nuclear safety or quality nuclear safety or quality          can raise nuclear      can raise nuclear acceptable if not      concerns without fear of concerns without fear of            safety or quality      safety or quality green)                retaliation.                      retaliation.              concerns without fear  concerns without fear of retaliation.        of retaliation.
              *Site wide assessment only. Data provided by Nuclear Training
              **Site wide assessment only. Data provided by Employee Concerns Program
              +Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                              Number
_____    ____ ____ _____ ____        _____      ____      ____D                B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                          08          Page 55 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 35 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
EMPLOYEE CONCERNS PROGRAM (ECP)
ATTRIBUTE                        RED                    YELLOW                      WHITE                      GREEN Ratio of concerns        There are more              There are more        There are at least 4      There are at least 8 submitted to ECP        NRC allegations            ECP concerns          times more ECP            times more ECP vs. NRC                  than ECP                    than NRC              concerns than NRC          concerns than NRC allegations based        concerns.                  allegations.          allegations or there      allegations or there are on three month                                                              are no NRC                no NRC allegations or rolling average*                                                            allegations.              ECP concerns.
Satisfaction of          Less than 70% of            Between 70-80 %        Between 80-90% of          More than 90% of employees using          employees that              of employees that      employees that use        employees that use the the ECP*                use the ECP                use the ECP            the ECP report being      ECP report being report being                report being          satisfied with the        satisfied with the satisfied with the          satisfied with the    process.                  process.
process.                    process.
Complaints of          There are more              There are 2            There is 1 complaint      There are zero breach of                than 2 complaints          complaints this        this year.                complaints this year.
confidentiality of      this year.                  year.
ECP*
Management              Employee                    Employee              Employee surveys          Employee surveys support for ECP          surveys indicate            surveys indicate      indicate between 80-      indicate more than 90%
less than 70% of            between 70-80%        90% of individuals        of individuals believe (Explain why            individuals                  of individuals        believe management        management supports acceptable if not      believe                      believe                supports ECP.              ECP.
green)                  management                  management supports ECP.                supports ECP.
                      *Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number.
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 56 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE                    RED                YELLOW                  WHITE                      GREEN Development          Less than 70% of        Between 70-80 %      Between 80-90% of        More than 90% of Plans per            applicable              of applicable      applicable employees      applicable employees in FENOC                employees in the        employees in the    in the section have        the section have Performance          section have            section have        completed                  completed development Management          completed              completed          development plans.        plans.
process              development            development plans.                  plans.
Training            Training                Training            Training attendance        Training attendance is attendance"          attendance is less      attendance is      is between 91-98%.        greater than 98%.
than 85%.              between 85-90%.
Rework rate+        The rework rate is      The rework rate    The rework rate is        The rework rate is more than 3%.          is 2.5-3.0%.        2.1-2.5%.                  <2.0%.
Results of EAB      The quality of          The quality of      The quality of            The quality of assessments++        engineering            engineering          engineering products      engineering products as products as            products as          as measure by the          measured by the EAB measured by the        measured by the      EAB is 2.0 or less        is 1.0 or less.
EAB is greater          EAB is 3.0 or than 3.0.              less.
Training              Overall Training      Overall Training    Overall Training          Overall Training performance          performance score      performance          performance score          performance score score per            less than 60%          score between        between 80-90%            greater than 90%
NOFP-TR-                                    60-80%.
1501#
Radiation            There are more          There are 1-3        There is 1 radiation      There are no radiation Protection          than 3 radiation        radiation            protection event in        protection events in the events @              protection events      protection events    the last quarter.          last quarter.
in the last quarter. in the last quarter.
            *Site wide assessment only. Data provided by Nuclear Training
            +This item assessed by Maintenance only
            ++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering
            #This item assessed by Nuclear Training only.
            @Sfte wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number
____    ____ _____DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        08          Page 57 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE              RED                    YELLOW                      WHITE                    GREEN Procedure              Management            Management                  Management                Management compliances            observations and      observations and            observations and          observations and NQA NQA field              NQA field                    NQA field                field observations show observations show      observations                observations show        that the vast majority of that most              show that                    that many individuals    individuals are individuals are not    individuals                  are complying with        complying with complying with        generally are                procedures.              procedures.
procedures.            complying with procedures.
Personal              Few employees in      Employees in the            Employees in the          Employees at all levels initiative            the section            section work hard            section do what it        in the section take routinely express      to do what's                takes to get the job      personal initiative to why work can't be      expected.                    done.                      invent methods to done or improved.                                                              achieve higher quality and greater efficiency.
Ownership              Employees in the      Employees in the            Employees in the          Most employees in the section don't          section are                  section follow through    section regularly follow through on      inconsistent in              and do what is asked      volunteer to own/lead assigned              following through            of them and do what        project, develop plans, commitments and        to meet quality              is defined within their    coordinate efforts and seldom volunteer      and timing of                job description.          see work through to for ownership.        assigned                                                completion.
commitments.
              **Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number.
___  __ ___ ___    __    ___    __ ___      __    ____    _      _    _            DBB P-VP-0002 Tife:                                                                                  Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    08            Page 58 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                        RED                YELLOW                  WHITE                        GREEN Implementation            Implementation        Implementation of    Implementation of          The CAP improvements of CAP                    of the CAP            the CAP              the CAP                    designated for restart improvements*            improvements          improvements          improvements for            are completed and designated for        designated for        restart is completed        associated training is (Explain why              restart has not      restart is started    but the associated          completed.
acceptable if not        started.              but none are          training is not green)                                          completed.            completed.
Root cause                The root cause        The root cause        The root cause              The root cause evaluation                evaluation            evaluation            evaluation approval        evaluation approval rate quality*                  approval rate as      approval rate as      rate as determined        as determined by the determined by        determined by the      by the CARB is            CARB is 90% or greater.
the CARB is less      CARB is between        between 75-90%.
than 50%.            50-74%.
CR category              The CR category      The CR category      The CR category            The CR category accuracy*                accuracy rate is      accuracy rate is      accuracy rate is          accuracy rate is 90% or less than 70% or      between 70-80%.      between 80-90%.            greater.
(Explain why            greater.
acceptable if not green)
CR self-                  Less than 80% of 80% or more of            90% or more of the          95% or more of the CRs identification          the CRs              the CRs originated    CRs originated are          originated are self-rate*                    originated are        are self-identified. self-identified.            identified.
self-identified.
Employee                  Employee              Employee surveys      Employee surveys            Employee surveys survey+.                  surveys indicate      indicate that        indicate that              indicate that less than that more than        between 10-5% of      between 5-2% of            2% of individuals are not (Explain why              10 % of              individuals are not  individuals are not        willing to use the CAP.
acceptable if not        individuals are      willing to use the    willing to use the green)                    not willing to use    CAP.                  CAP.
the CAP.
  *Site wide assessment only. Data provided by Performance Improvement
  +Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____    ____      ____    ____      ____D                B B P-V P-0002 TIe:                                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                08          Page 59 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                    RED                YELLOW                    WHITE                      GREEN NQA interviews*      NQA interviews        NQA interviews          NQA interviews              NQA interviews indicate that        indicate that          indicate that between -      indicate that less than more than 10%        between 10-5% of        5-2% of individuals are      2 % of individuals are of individuals are    individuals are not    not willing to use the      not willing to use the not willing to use    willing to use the      CAP.                        CAP.
the CAP.              CAP.
Timeliness of      Less than 50% of      Between 50-74%          Between 75-89%of            More than 90% of corrective actions corrective actions    of corrective          corrective actions for      corrective actions for for section CRs      actions for section    section CRs are              section CRs are Does not include    are completed on      CRs are                completed on                completed on CRs or CAs linked schedule without        completed on            schedule without            schedule without to P3 activities    extensions.          schedule without        extensions.                  extensions.
extensions.
  *Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number.DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                _                                08    Page 60 of 86 ATTACHMENT 10:    SAFETY CULTURE ASSESSMENT CRITERIA MATRIX 0  C0      X  :  e0                X                      U    M Site wide Plant Operations              _=_=
RP Chemistry                                              __                      -
Outage MgmtP/Work Control Maintenance Training Safety_                ==    = ==        ==  =  ==            ===                  = =
Engineering                                                            ___
Plant Engineering Design Project Management RRT Reactor Eng.
Support Services Regulatory Affairs Quality Services      _    _
Security Other Sections    __      __
QA/QC__.
Supply Chain Client Services Business Services___
Human Resources
 
ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX
: 1. Policy Commitment Area:
la. Criteria Related to Statement of Safety Policy Item                                                                      Color Policy statement on Safety Culture Policy statement on SCWE                                              T Making employees aware of policy statements                          l Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a                                                      Color:
lb. Criteria Related to Management Values I Item                                                                  I Color I Corporate values I Statement of mission, vision and values                                l j FENOC Business Plan                                                    l      .{
Total for lb                                                    I Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                        NumberDBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  08    Page 62 of 86 1c. Criteria Related to Resources Item                                                                        Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for Ic                                                      Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number:DBBP-VP-0002 Titie:                                                  Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      08    Page 63 of 86 1d. Criteria Related to Self-Assessment Item                                                            Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals                            l Total for 1d                                      Color
 
NUCLEAR OPERATING BUSINESS PRACTICE        NumberDBBP-VP-0002 Mtle:                                              Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  08    Page 64 of 86 le. Criteria Related to Independent Oversight Item                                                        Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training                                    ___
Safety                                                                          8 Plant Engineering Design Engineering                                          _
Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for le                                    Color:
Total for I                                      Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number
_____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08    Page 65 of 86
: 2. Managers' Commitment Area 2a. CriteriaRelated to Commitment to Safety Item                                                                  Color Management observations performed as scheduled with coaching Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Leadership In Action
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
_____ __________ _____    _____    _____D                B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  08        Page 66 of 86 Item                                                                          Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
____ ____  ____ ____ ____D              B B P-V P-0002 Tile:                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                08        Page 67 of 86 I Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2a                                                  Color:
2b. Criteria Related to Roles and Teamwork Item                                                                  IColor Understanding that safety Is highest priority                          l Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number
____  _________  _____ ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08        Page 68 of 86 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                                    Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services
 
NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          08    Page 69 of 86 Business Services Human Resources Item                                                Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety                                              _    _  _
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number:
__    _  _  _  _  _ _ _ _ _  __  _ _ _ _ _ _ _ _ __            DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    08    Page 70 of 86 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                            Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                        NumbeDBBP-VP-0002 Tite:                                                              Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                08    Page 71 of 86 Total for 2b                                                    Color:
2c. Criteria Related to Ownership and Accountability Item                                                                      Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE        NumberDBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    08      Page 72 of 86 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2c                                    Color:
2d. Criteria Related to Training and Qualification Item                                                          Color Restart training Initial Operator training Requalification training
 
NUCLEAR OPERATING BUSINESS PRACTICE                    NumberDBBP-VP-0002 Tife:                                                          Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08    Page 73 of 86 Item                                                                    Color Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Continuing training identified by Curriculum Review Committee Total for 2d                                                  Color:
 
TMfle:
RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 2e. Criteria Related to Commitment to Continuous Improvement Item                                                                  Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT in avoiding discrimination claims Effectiveness in avoiding NRC or ECP substantiated discrimination claims Total for 2e                                                    Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE          Numnber
___________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    08    Page 75 of 86 2f. CriteriaRelated to Commitment to Cross-FunctionalWork Management and Communication Item                                                          Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance to schedule Interdepartmental communication
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ ____ ____  ____ ____D              BB P-V P-0002 rite:                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08        Page 76 of 86 Item                                                                    Color Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number.
                                          .________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08      Page 77 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources IIncorporating industry Operating Experience                            l      7 ITotal for 2f                                                l Color:              I 2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item                                                                  Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number:DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                            08    Page 78 of 86 Business Services Human Resources Item                                                                  Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performnance
_Management Process FENOC Performance Management Process Development plans Total for 2g                                              Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ ____ ____ ____ ____D              B B P-V P-0002 rite:                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              08        Page 79 of 86 Total for 2                                                  Color:
: 3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item                                                                    Color Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total for 3a                                                Color:
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number          -V0
___________________________________DBB                        P-VP0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                08        Page 80 of 86 3b. Criteria Related to Questioning Attitude Item                                                                        Color Quality of pre-job briefs Percent of CRs per person per group                                    -
Number of programmatic CRs Program and process error rate Raising problems Total for 3b                                                    Color:
3c. Criteria Related to Rigorous work Control and Prudent Approach Item                                                                      Color Event Free Clock                                                        I              I I Industrial Safety Performance I Individual Error Rate I Program and process error rate ISignificant human performance errors result in plant transients
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number.
I ____________________________________________                      D BBP-V P-0002 TiMe:                                                    Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      08      Page 81 of 86 Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)
Rework Rate (Maintenance)
Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c                                        IColor:
3d. Criteria Related to Open Communications IItem                                                            IColor INumber of CRs per person per group                              I IWorker confidence in raising safety concerns                    I IFeedback from 4Cs meetings
 
NUCLEAR OPERATING BUSINESS PRACTICE Number:
____________________DBBP-VP-0002 Tife:                                        Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                        _                  08          Page 82 of 86, Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number
____  ____  ____  ____ ____D              B B P-VP-0002 Tite:                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                08        Page 83 of 86 Worker confidence in raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d                                                  Color 3e. Criteria Related to Nuclear Professionalism Item                                                                    Color FENOC Performance Management Process development plans Training attendance Item                                                                      Color Rework Rate (Maintenance)
Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance
 
NUCLEAR OPERATING BUSINESS PRACTICE Number:
DBBP-VP-0002 Tifte:                                        Revision:        Page
- RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                            08    Page 84 of 86 Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item                                                Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number:
____ ____ ____ ____ ____D              B BP-V P-0002 Tite:                                                        Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                            08        Page 85 of 86 Security 1-Quality Assurance
                                                                    +/-
Supply Chain
                                                                    +
Client Services
                                                                    +
Business Services Human Resources                                                      _    _  _
Item                                                                  Color Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self Identification rate                                        l Employee Survey NQA interviews Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE    Number:DBBP-VP-0002 Tffle:                                          Revision:    Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                _                            08 Page 86 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 3e I                                          I Color:
Total for 3                                  Color:
 
Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 9 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
(89 pages to follow)
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number:
_ _ _ _ _ _ -D                                              _              B B P -V P -0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              _              09          Page 1 of 89 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:            V/          1W1 Vice President Approved:            1/    k0Xf <                                    ,OM)N Effective Date            N 15 am
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        09      Page 2 of 89 TABLE OF CONTENTS Page 1.0  PURPOSE .............                                                                    3 2.0  APPLICABILITY ............                                                              3 3.0  RESPONSIBILITY .............                                                            3 4.0  DETAILS .............                                                                    4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX ..........................................                        9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT SHUTDOWN .........................................                        12 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET .................. 13 ATTACHMENT 5:        OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6:        CORE CONFIGURATION AFFIRMATION FORM ................... 15 ATTACHMENT 7:        REACTOR STARTUP AFFIRMATION FORM ......................... 16 ATTACHMENT 8        SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM .........................................                17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A:          ASSESSMENT OF SAFETY CULTURE CRITERIA ................21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........ 60 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 61 ATTACHMENT 12:        PROGRAM OWNERSHIP LIST ........................................        62
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                09    Page3 of 89 1.0    PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.
2.0    APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.
Adherence to this Business Practice is mandatory.
3.0    RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.
Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.
The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.
The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.
The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.
This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
_ __                      DBBP-VP-0002 Tite:                                                          Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09      Page 4 of 89 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.
The Chief Operating Officer is responsible for final approval prior to plant restart.
4.0    DETAILS
: 1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
: 2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment 1 that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
: 3. The methodology for the review process consists of the following steps:
* Monitor plant system/component work activity progress during the outage
* Monitor emergent work/issues during the outage for shutdown concerns
* Monitor personnel and administrative issues during the outage for restart concerns
* Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
* Assess Safety Culture as identified on Attachment 9, Page 18
* Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.
Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.
: 4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                            09      Page 5 of 89 plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.
: 5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
: 6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
: 7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
: 8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
: 9. The Shift Manager of each crew should:
: a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:
                        -adequacy of staffing levels, personnel experience and qualification levels.
                        -assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.
                        -completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.
                        -completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.
: b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09      Page6 of 89
                        -adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.
                        -all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.
                        -temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.
: c. Complete Attachment 5.
: 10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
: 11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.
Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.
: 12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        09    Page 7 of 89 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item                                                  Acceptable Mode                                                                                  to Support Restart?
Yes/No/NA 1        All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2        Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3        Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4        Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5        The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)
* Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
* Planned walkdowns are scheduled appropriately 6        Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7        Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8        Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9        System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.
10      Operating Experience reports have been reviewed to ensure no potential operability concems.
11        Procedure alterations/PCRs are ready for mode change or restart.
12      Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number.
                                            .________________________      _      .      DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09      Page 8 of 89 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS (Continued)
Page 2 of 2 Plant Section or 0350 Checklist Item                                                          Acceptable to Support Mode                                                                                          Restart?
Yes/No/NA 13      All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14      All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15      All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16      All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17      All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18      All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19      Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20      All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21      Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)
Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.
Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.
Section Manager or 0350 Checklist Individual                                                            .  . .
(Please Print Your Name)
Signature:                                                                                Date Section Manager or 0350 Checklist Individual
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002
 
==Title:==
Revision:                Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09              Page 9 of 89 ATTACHMENT 2:              PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3
: 0)    _0                _*    _      _
: o. CA      C a)      4))          () O r-                    <<)      U)              )
D a  0                w                    .        20&#x17d;                          E co      O        EC      I        coo        )                    _  E    0    ..    .
Plant                      =__    =____  =__=_=_=
Operations                X      X      XX              X      X  X    X      X            X            X RP                        X      X      XX              X      X  X                          X            X Chemistry                  X      X                X      X      X  X                          X            X Outage Management          X              X              X      X  X                          X            X and Work Control                                  _              _
FIN                        XXX                                    X    X        _                  X            X Mechanical                X      X      __X            -_      X              X                              X E&C                        X      X                X              X  X                            XX Maint. Serv.              X                        X              X  X                          X            X Training                  =      X        s                    X  =-                          X            X Safety=                            X      =_                      X_      X          X                              =
Engineering__
PlantEngineerin            X      X        X      X      X      X  X                          X            X Design Engineering        X      X        X        -X                                          X            X Proiect Management        X X          X                X                      X                                X RRT                        X      X        ---                    X              __          ___              X Reactor Engineering        X      X      X              X      X                              X            X Support Services                .___                      _          _
Regulatory Affairs        X      X        X              X      X  X                            X            X (includes Emer. Prep.)                    ____
Quality Services                  X                        -      X          -      -X                        X Security                  =n      =      =      =              X                              XX Other Sections    entX___                                                                  __
QA/QC-                    X      X      X          -            X      __                  _    _  _      X Supply Chain              _                              X      X              __              X            X Client Services                                                    X                                            X Business  Services            ._                                X      _X Human Resources                    _                              X                                X            X
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number.
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      09        Page 10 of 89 ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX C
0 Dco> ,XMA    ~0        -o                  C 0                  C                  L)~~
LDC          BE        0~      00      0 0350 Checklist Item                                          ____MaC
: 1. Adequacy of Root Cause Determinations-            X                        X      X        X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers*                          __      __
: 2. Adequacy of Safety Significant Structures,        X          X            X      X        X Systems and Components-D. Baker, A.
Stallard, T. Chambers, R. Hovland, J.
O'Neill*
: 3. Adequacy of Safety Significant Programs-A.        X            X            X McAllister, L. Dohrmann, S. Loehlein, C.
Daft, J. Grabnar, R.Farrell, D. Schreiner, R.
Perry, K. Ostrowski*
: 4. Adequacy of Organizational Effectiveness          X            X            X      X        X and Human Performance- M. Bezilla, J.
Powers*
: 5. Readiness for Restart-C. Price, F. VonAhn,                      X            X R. Hovland, R. Schrauder, A. Stallard, J.
Hirsch*
: 6. Licensing Issue Resolution-J. Powers, K.                        X            X Ostrowski*
: 7. Confirmatory Action Letter Resolution-L.                                    X Myers, C. Price K. Ostrowski*
* Or an approved designated alternate
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
____________________________________DBBP-VP-0002 TiUe:                                                                Revision:                  Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    09              Page 11 of 89 ATTACHMENT 2:      PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX
                                  'u        e.2      C,        i X  c    lw]  o 4 U)                o                          EE rv32~-
i<
BEB S                                C MI0          o        a.                                  u      ~  C 0~~~~~~~~~~~~~~~~~~~~~~~~
Restart Station~ Review Employee ~  ~  ~    X~  ~    X~~      X U Cocen X              X B o a rd                      _  _  _    _  _  _                            _    _  _      _  _    _
Quality Services                        __    _  _  _    _  _    X          _    _  _  _ _    _    _  _
Employee Concerns                                                                                  X Program Station Review Board                                                                                            X (Plant Operating Review Committee)
Company Nuclear Review                                                                                          X Board Restart Overview Panel                                                                                          X
 
NUCLEAR OPERATING BUSINESS PRACTICE      Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                09    Page12 of 89 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Chance Recommended B:
Mode_
Plant Manager-Davis-Besse Nuclear Power Station              Date Director-Davis-Besse Nuclear Engineering                    Date Director-Davis-Besse Work Management                        Date Director-Davis-Besse Support Services                        Date Director-Davis-Besse Restart                                Date RESTART /MODE CHANGE APPROVAL:
Vice President-Nuclear                                      Date Chief Operating Officer                                      Date
 
NUCLEAR OPERATING BUSINESS PRACTICE            Number:
___ ___  ___ _            D BBP-V P-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      09      Page 13 of 89 ATTACHMENT 4:  PLANT INSPECTIONIWALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_
ASSET LABEL:
Or AREA INSPECTED:_
NOUN NAME:
LOCATION:
DESCRIPTION:
MAINTENANCE TAG/WORK ORDER #:
CONDITION REPORT INITIATED (#)
MODE RESTRAINT:                        res            No SUBMITTED BY:                                        DATE/TIME              I (please print your name)
SIGNATURE:
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002 Tite:                                                                    Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        09      Page 14 of 89 ATTACHMENT 5:            OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:
Shift Manager:
(Please Print)
Mode Review Summary:
The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:
Shift staffing levels, including personnel experience and qualification levels, are adequate.
Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.
Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.
Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.
The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.
Affirmation:
Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge andjudgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.
Shift Manager:
Print/Signature/Date Reviews and Aporovals:
Manager-Operations:
Print/Sianature/Date
  - -- - - V      -- - - --
l Remarks: (Attach a continuation sheet if applicable)
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:    Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09  Page15 of 89 ATTACHMENT 6:        CORE CONFIGURATION AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.
All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.
All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.
No fuel assemblies in the reactor core are known leaking assemblies.
A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)
The reactor core loading has been verified.
All reactivity control components in the reactor core will meet their design functions.
All nuclear instrumentation in the reactor core will meet their design functions.
Affirmation:
Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.
Supervisor-DB Reactor Engineering Print/Signature/Date                          l Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
____________________________________DBB P-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09    Page 16 of 89 ATTACHMENT 7:        REACTOR STARTUP AFFIRMATION FORM Mode Review Summary:
The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.
Estimated Critical Conditions have been prepared and independently verified.
Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)
Personnel are available, as required, to support reactor startup and power ascension to 100%.
Required training has been completed for Nuclear Fuels personnel.
Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.
The Core Monitoring System is operable.
All reactivity control systems will meet their design functions.
Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.
There are no outstanding reactivity management issues impacting the safe operation of the reactor core.
Affirmation:
Based on my knowledge and judgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002 Tide:                                                                Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09        Page 17 of 89 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_
: 1. Name of System/Program:
: 2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
: 3. System/Program is ready for Mode                        Yes_ or No_
: 4. The system/program is ready for Mode                  because: (if not ready, skip to #5)
: 5. The system/program is not ready for Mode                  because:
and the following actions are in place to address these issues:
The system/program will be ready for Mode              by:                    (Date)
: 6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No_ (Attach a list of the above items)
: 7. Housekeeping issues associated with this system/program have been addressed for Mode          : Yes_ or No            (Attach a list of those not resolved)
: 8. I have the following concerns about my system and its readiness for Mode                    :
Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)
: 9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).
Name:                                                                          Extension:
(Please Print)
Signature:                                                                      Date:
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002 Tilte:                                                                              Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09      Page18 of 89 ATTACHMENT 9:              ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:
Improving safety culture is a long-term activity that ismonitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.
Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report is written at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. If there isno site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.
The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment isa key factor that cannot be removed or quantified. The purpose of the collegial group review is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating Ifother factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.
The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there isno information applicable to the review period), the attribute shall be marked NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.
Safety Culture Commitment Area/Criteria Ratings:
Green:              all major criteria/attributes are acceptable with a few minor criteria deviations White:              all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow:            all major criteria/attributes are acceptable with several criteria requiring prompt management action Red:                several major criteria/attributes do not meet acceptable standards and require immediate management action
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09        Page 19 of 89 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where "surveys andlor interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.
Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.
At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.
Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:
Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.
For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.
If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.
At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.
Attachments 10 and 11 will be included as part of that report.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09      Page 20 of 89 ATTACHMENT 9:            ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_
Item                                                                                                        Color
: 1. Policy or Corporate Commitment Area
: a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
: b. Management values are clearly reflected in the Business Plan and are understood by the organization
: c. Resources are available or can be obtained to ensure safe, reliable operations
: d. Self-Assessment is a tool used to monitor, assess and improve our performance
: e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
: 2. Plant Management Commitment Area
: a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
: b. Goals and roles are clear and teamwork is reinforced
: c. Ownership and accountability is evident
: d. Training and Qualification are valued
: e. Commitment to continuous improvement is evident
: f. Cross-functional work management and communication
: g. Creating an environment of engagement and commitment
: 3. Individual Commitment Area
: a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
: b. Questioning attitude-challenges are welcomed
: c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
: d. Open communications-associates are comfortable in voicing opinions, issues and concerns
: e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions support readiness for mode change.
Section Manager (Please Print Your Name)
Signature:              _                                                  Date_
Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        NumberD
____ ____      ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09          Page 21 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39
: 1. POLICY COMMITMENT AREA Ia. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE                          RED                  YELLOW                      WHITE                      GREEN Policy statement        Policy statement is      Policy statement is        Policy statement is        Policy statement is on Safety Culture*      issued but it is not    issued but only            issued and is              issued and is reinforced by            occasionally reinforced    frequently reinforced      continuously reinforced FENOC                    by FENOC                    by FENOC                  by FENOC management              management.                management.                management.
Policy statement        Policy statement is      Policy statement is        Policy statement is        Policy statement is on Safety                issued but it is not    issued but only            issued and is              issued and it isa strong Conscious Work          reinforced by            occasionally reinforced frequently reinforced          statement of safety Environment              FENOC                    by FENOC                    by FENOC                  conscious work (SCWE)*                  management.              management.                management.                environment and often reinforced by FENOC management Making employees Policy statements                Policy statements          Policy statements are      Policy statements are aware of policy          simply issued as        distributed separately      communicated by at        communicated to statements*              part of FENOC            to employees in              least two                  employees and (Explain why white      Business Plan.          memo.                      means.(e.g., hard          emphasized regularly in isacceptable if there                                                        copy distribution,          meetings and face to is no face to face                                                            newsletters, group        face communication.
communication)                                                                meetings, training, stand down).
Employee                Surveys/interviews      Surveys/interviews          Surveyslinterviews          Surveys/interviews understanding of        indicate less than      indicate that 70-80% of    indicate that 80-90%        indicate that more than policies**              70% of employees        the employees              of employees                90% of employees understand the          understand the              understand the            understand the policies policies.                policies and consider      policies and consider      and consider safety a safety a FE value.          safety a FE value.        FE value and the normal way to do business.
Worker                  Surveys/interviews      Surveys/interviews          Surveys/interviews        Surveys/interviews understanding of        indicate that less      indicate that between        indicate that between      indicate that more than responsibility to        than 85% of workers      85-90% of workers            90-95% of workers          95% of workers raise safety            understand their        understand their            understand their          understand their concerns*                responsibility to raise  responsibility to raise      responsibility to raise    responsibility to raise nuclear safety or        nuclear safety or            nuclear safety or          nuclear safety or quality quality concerns.        quality concerns.            quality concerns.          concerns.
* Site wide assessment only. Data provided from Edventures survey results
                      **  Site wide assessment only. Data provided from Edventures survey results and 4Cs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09          Page 22 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39
: 1. POLICY COMMITMENT AREA I b. CRITERIA RELATED TO MANAGEMENT VALUES Manaaement values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE                    RED              YELLOW                    WHITE                      GREEN Corporate values*      There is no        There is a            There is a corporate      There is a corporate corporate level    corporate level      level statement of        level statement of statement of        statement of          commitment to              commitment to safety.
safety values.      commitment to        safety. FirstEnergy        FirstEnergy FirstEnergy        safety.              management meets          management meets management          FirstEnergy          occasionally with          frequently with plant does not            management            plant personnel to        personnel to express its express its        meets                express its safety        safety values.
safety values to    infrequently with    values.
plant personnel. plant personnel to express its safety values.
Statement of          There is no        The statement of      The statement of          The statement of mission, vision,      statement of        Mission, Vision,      Mission, Vision, and      Mission, Vision, and and values**          Mission, Vision,    and Values            Values places greater      Values emphasizes and Values and      places weight on      weight on safety than      safety first, then allows employees          safety and often      on production/profits      consideration of believe focus is    employees            and most employees          production and profits on production      believe the          agree that the              and over 90% of and profits.        overriding focus      overriding priority is    employees agree based is safety              on safety                  on surveys.
FENOC Business        Business Plan      Business Plan          Business Plan              Business Plan contains Plan*                  contains no        contains few          contains Strategic        Strategic Objective Strategic          Strategic              Objective Measures        Measures on safety and Objective          Objective              on safety with            all are being fully Measures on        Measures on            implementation plans.      implemented.
safety.            safety but no implementation plans
                    *Site wide assessment only. Data provided by Senior Management
                    ** Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09          Page 23 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39
: 1. POLICY COMMITMENT AREA Ic. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE                      RED                YELLOW                  WHITE                        GREEN Adequacy of          More than five            More than three    Three or less              All management management            supervisor or above      supervisor or      supervisor or above        positions are filled with resources*            positions are not        above positions    positions are not filled ANSI qualified FENOC filled with ANSI          are not filled with with ANSI qualified        individuals.
qualified FENOC          ANSI qualified      FENOC individuals.
individuals.            FENOC individuals.
Adequacy of            More than four          Three or four      One or two sections        Each section has a full personnel              sections do not have    sections do not    do not have sufficient      complement of resources*#          sufficient personnel    have sufficient    personnel to perform        personnel (minus to perform their          personnel to        their assigned              normal attrition) to assigned                perform their      responsibilities            perform its assigned responsibilities        assigned            without contractor          responsibilities.
without contractor        responsibilities    support support                  without contractor support Adequacy of            Risk significant          The majority of    All risk significant        Sufficient funding exists funding              activities, to improve identified risk      identified                  to perform more than nuclear safety, as      significant        improvements to            just risk significant defined by the          improvements to nuclear safety, as              improvements, as Senior Leadership        nuclear safety, as identified by the PRC identified by the PRC in Team and Project        identified by the  for the plant,              plant, programs and Review Committee        PRC for the plant, programs, or other          other activities to (PRC) are not being programs, or            activities, are funded      improve nuclear safety.
funded in a timely      other activities,  in a timely manner.
manner and funding are funded in a was requested and        timely manner.
rejected by FENOC Executive Management.
* Site wide assessment only. Data provided by Human Resources
  *#Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
  **Site wide assessment only. Data provided by the chairman of the PRC
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number
____    ____    ____    ____      __  _D              B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09          Page 24 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39
: 1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)
Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools,    More than 25 %        Between 20-          Between 10-20% of          Less than 10% of material and          of scheduled          25% of scheduled      scheduled tasks            scheduled tasks PMs, equipment to          tasks (PMs,          tasks (PMs, Work      (PMs, Work Orders,        Work Orders, ECRs complete site          Work Orders,          Orders, ECRs          ECRs and projects)        and projects) are not tasks*                ECRs and              and projects) are      are not being              being completed by the projects) are not    not being              completed by the site      site in a timely manner being completed      completed by the      in a timely manner          due to ack of tools, by the site in a      site in a timely      due to lack of tools,      material or equipment.
timely manner        manner due to          material or due to ack of        lack of tools,        equipment.
tools, material or    material or equipment.            equipment.
Adequacy of tools,    More than 25%        Between 20-25%        Between 10-20% of          Less than 10% of key material and          of key scheduled      of key scheduled      key scheduled tasks        scheduled tasks are not equipment to          tasks are not        tasks are not          are not being              being completed by the complete Section      being completed      being completed        completed by the            section in a timely tasks                  by the section in    by the section in      section in a timely        manner due to lack of a timely manner      a timely manner        manner due to lack of      tools, material or due to lack of        due to lack of        tools, material or          equipment.
tools, material or    tools, material or    equipment.
equipment.            equipment.
                  *Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09          Page 25 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39
: 1. POLICY COMMITMENT AREA 1d. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our performance ATTRIBUTE                RED                  YELLOW                  WHITE                      GREEN Use of Nuclear    Less than 70% of        Between 70-80% of    Between 80-90% of        More than 90% of the Quality          the sections have        the sections have    the sections have        sections have used Assurance to      used NQA input          used NQA input to    used NQA input to        NQA to supplement supplement the    to supplement the        supplement the        supplement the self-      the self-assessment self-            self-assessment          self-assessment      assessment process        process as defined in assessment        process as defined      process as defined    as defined in NOBP-      NOBP-LP-2004 process          in NOBP-LP- 2004        in NOBP-LP-2004      LP-2004 Self-            Less than 60% of        Between 60-75% of    Between 75-90% of        More than 90% of assessments in    sections (< 14)          sections (15-17)      sections (17-20)          sections (>20) have accordance        have planned            have planned          have planned              planned ongoing self-with NOBP-LP-    ongoing self-            ongoing self-        ongoing self-            assessments for 1S &
2004, FENOC      assessments for          assessments for Ist  assessments for I t      2'd quarter 2004.
Ongoing Self- At      & 2rd quarter        & 2nd quarter 2004.  & 2x quarter 2004.
Assessment        2004.
Guideline*
Section            Performance            Section performance  Section performance      Section performance Performance      indicators related to    indicators exist for  indicators exist for      indicators exist and are Indicators        safety and quality      important activities  important activities      appropriate and are being exist for the section    affecting quality and affecting quality and    regularly updated for safety but less than  safety and 75-89% of      important activities 75% of goals are met  goals are met            affecting safety and quality, with more than 90% of goals met.
Personnel        The performance          The performance      The performance          The performance Performance        appraisal program      appraisal program    appraisal program        appraisal program Appraisals**      does not include        includes              includes assessments      includes assessments of assessments of          assessments of        of safety or quality of  safety and quality of safety or quality of    safety or quality of  performance but some      performance and the performance.            performance but most  appraisals have not      appraisals are being employee appraisals  been performed in        performed in timely have not been        timely manner and          manner and all performed.            some employees do          employees have a current not have a current        appraisal.
appraisal.
                *Site wide assessment only. Data provided by Quality Services
                **Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09      Page 26 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 6 of 39
: 1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.
ATTRIBUTE                      RED                  YELLOW                  WHITE                    GREEN Nuclear                The Nuclear            The Nuclear            The Nuclear              The Nuclear Committee Committee of            Committee of the        Committee              Committee has safety    has safety performance Board of                Board has little        occasionally discusses  performance as a part    as a part of the agenda Directors*              focus on safety        safety performance as  of the agenda every      every meeting and performance in the a topic inthe agenda.        meeting                  requests additional agenda.                                                                  presentations relative to specific issues to monitor performance Company                The CNRB has a          The CNRB agenda        The CNRB agenda          The CNRB agenda has Nuclear Review safety                          has a safety            has a safety            a safety discussion Board (CNRB)+ performance                      discussion and          discussion at every      every meeting and is assessment              monitors safety        meeting and reviews      proactive in providing discussion on the      performance            presentations on        safety focus actions for agenda.                                        safety focus issues      FENOC Nuclear Quality        NQA is not              Some NQA audits or    NQA audits or            NQA is regularly Assurance              performing audits      assessments were        assessments were        performing audits and (NQA)**                or assessments of      performed when          performed when          assessments of important safety      required and a number  required, for important important safety activities and not      of areas of concern    safety activities and    activities and identifying finding areas of        were identified for    some Significant        key issues for concern causing        important safety        Conditions Adverse to improvement that are Significant            activities causing      Quality were noted      below the Significant Conditions            Significant Conditions                          Condition Adverse to Adverse to Quality      Adverse to Quality                              Quality threshold.
Leaming from          Personnel in the      Personnel in the        Personnel in the        Personnel in the section the experience        section do not        section seldom          section occasionally    routinely participate in of the industry      participate in        participate in industry participate in industry  industry committees, industry              committees, visit other committees, visit other  visit other sites or host committees, visit      sites or host personnel sites or host personnel  personnel from other other sites or host    from other sites        from other sites        sites personnel from other sites
              *Site wide assessment only. Data provided by Senior Management
              +Site wide assessment only. Data provided by NQA Manager or VP Oversight
              **This item is assessed by NQA only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09      Page 27 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 7 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                      RED                  YELLOW                    WHITE                  GREEN Management          There is a              There is a management    There is a              There is a management observations          management              observation program      management              observation program pedformed as        observation program      and 65-75% of            observation program      and more than 90% are scheduled with      and less than 65%        management              and 76-90% are          performed as proper                of the observations    observations are        performed as            scheduled and less coaching*          are performed as        performed as            scheduled and less      than 5% rated as scheduled and            scheduled and greater    than 10% rated as        overall unsat.
                      >90% indicate no        than 10% were rated      overall unsat.
coaching required.      overall unsat.
Management          Most management        Between 50-74% of the    Between 75-89% of        More than 90% of the observations        observations are not    management              the management          management are self            self-critical.          observations performed  observations            observations performed critical*                                    are self-critical and    performed are self-      are self-critical and actions implemented. critical and actions    actions implemented.
implemented.
Management          No method has been One method has been          Two means have          Multiple means have emphasis on          used in the last        used in the last month  been used in the last    been used by safety to            month to provide        to provide emphasis on  month to provide        management in the last employees;          emphasis on safety      safety to employees in  emphasis on safety to    month to provide face questioning        to employees in the      the section (e.g., town  employees in the        to face emphasis on attitude            section (e.g., town      hall, 4Cs or All Hands  section and at least    safety to employees in hall, 4Cs, or All      meetings, standdowns,    one was face to face    the section (e.g., town Hands meetings,        newsletters, and        (e.g., town hall, 4Cs    hall, 4Cs or All Hands standdowns,            training).              or All Hands              meetings, standdowns, newsletters, and                                meetings,                newsletters, and training).                                        standdowns,              training).
newsletters, and training).
            *Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09      Page 28 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 8 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                    YELLOW                      WHITE                  GREEN Leadership in        Leadership in          Leadership in Action        Leadership in Action    Leadership in Action*            Action includes        includes discussions on    includes discussions    Action includes discussions on          safety culture.
* on safety culture.
* discussions on safety culture.
* And                        And                      safety culture.
* And                    Employee feedback          Employee feedback        And Employee feedback      indicates it was            indicates it was very    Employee indicates it was not  effective                  effective.              feedback indicates effective.                                                                  it was very And                          And                      effective And                    Leadership in Action        Leadership in Action    And Leadership in          training has been          training has been Action training has    available and              available and            Leadership in been available and    scheduled for more          scheduled for more      Action training has scheduled for less    than 75% of                than 80% of              been available and than 75% of            supervisors and above      supervisors and          scheduled for supervisors and      within 12 months of          above within 12          more than 85% of above within 12        new appointment.*          months of new            supervisors and months of new                                      appointment.*            above within 12 appointment.*                                                              months of new appointment.*
Problem solving**  A problem solving      In more than 5 cases,      In all but one case,    The problem process exists but    the problem solving        the problem solving      solving process, there Is no use of      process NOP-EN-3001        process, NOP-EN-        NOP-EN-3001 has the document in the    has not been properly      3001 has been            been properly section and CRs        implemented in the          properly implemented    implemented in were written to        section for applicable      in the section for      the section for document the          conditions and CRs          applicable conditions    applicable failure to use the    were written in the          during the previous      conditions during process during the    previous quarter.            quarter.                the previous previous quarter.                                                            quarter.
          *Site wide assessment only. Data provided by Human Resources
          **Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
____  ____    ____    ____  ____D                  B B P-V P-0002 Tile:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09        Page 29 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 9 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
Ther re is a visible commitment to safety: nuclear. industrial. radioloaical and environmental ATTRIBUTE                    RED                  YELLOW                      WHITE                        GREEN Decision          A Safety significant    A Safety significant      The majority of safety      Safety significant making            Condition Adverse to    Condition Adverse to      significant decisions      decisions were made in Quality Condition        Quality Condition        were made in the            the section with Report indicates that    Report indicates that    section with adequate      required information, decisions were          decisions are made in      information,              management oversight, made in the section      the section with minimal  management                involvement and peer in isolation without    information,              oversight,                  checking during the adequate                management oversight,      involvement and peer      past six months as information,            involvement and peer      checking during the        indicated by no SCAQs.
management              checking during the        quarter as indicated oversight,              past two months.          by no SCAQs.
involvement and peer checking during the past month.
Improvements        There have been        There have been some      There have been            Significant in safety          minimal                improvements made in      obvious                    improvements have margin*            improvements made      safety margin.            improvements made          been made in safety in safety margin.                                  in safety margin.          margin.
Plant activities  A significant plant      Two Condition Adverse      Significant plant          Significant plant receive proper    event, associated        to Quality CRs            activities associated      activities associated management        with the section,        associated with the      with the section had a      with the section had a attention and      occurred during the      section were written      management plan            management plan with safety focus        previous quarter and    due to lack of            with a management            a management sponsor a lack of a            management attention      sponsor and                and management (Reference        management              or lack of safety focus    management                oversight scheduled for NG-DB-00800)      attention or safety      during the previous        oversight scheduled        the duration of the focus was indicated    quarter.                  for the duration of the    activity and no CAQ and an SCAQ                                        activity and only one      events occurred during written.                                            CAQ event occurred        the previous quarter.
indicating a lack of management attention during the previous quarter.
  *Site wide assessment only. Data provided by Design Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002 Tide:                                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09        Page 30 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 10 of 39
: 2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE                    RED                YELLOW                      WHITE                      GREEN Understanding        Station surveys      Station surveys        Station surveys and/or      Station surveys that safety is        and/or interviews    and/or interviews,    interviews show that 80-    and/or interviews highest priority*    show that less        show that 70-80%      90% of employees,            show that more than than 70% of          of employees,          understand that safety is 90% of employees in employees            understand that        the highest priority.        that safety is the understand that      safety is the highest                              highest priority.
safety isthe          priority.
highest priority.
Program              Five or more of the All identified            All identified programs    All identified ownership**          identified            programs have          have assigned owners.        programs have programs in the      assigned owners        With several exceptions,    assigned owners. In program review do    and 3-4 SCAQI          program owners are          general, program not have assigned    CAQs were written      implementing their          owners are              9 owners and > five    on different          assigned responsibilities    implementing their SCAQ/CAQs were        programs in the        and 1-2 SCAQ/CAQs            assigned written against      past quarter.          were written on different    responsibilities and different programs                          programs in the past        no SCAQQ/CAQs in the past quarter.                        quarter.                    were written against programs in the last quarter.
Ownership of          More than 5% of        5% of SCAQ            Less than 5% of SCAQ        Less than 5% of corrective            SCAQ remedial        remedial or            remedial or preventive        SCAQ remedial and actions              and preventive        preventive restart      restart required            preventive restart restart required      required corrective    corrective actions and        required corrective Does not include      corrective actions    actions and 10% of      10% of CAQ remedial                  and actions less than CRs or CAs linked    and more than        CAQ remedial and      and preventive restart        10% of CAQ remedial to P3 activities. 10% of CAQ            preventive restart    required corrective          and preventive restart remedial and          required corrective    actions for the section,    required corrective preventive restart    actions for the        have received 2              actions for the section required corrective  section, have          extensions for the            have received less actions for the      received more than    previous quarter.            the previous quarter.
section have          2 extensions for the required more        previous quarter.
than 4 extensions for the previous quarter.
                    *Site wide assessment only. Data provided from Edventures survey results
                    **Site wide assessment only. Data provided by Plant Engineering Manager. See Attachment 12 for identified programs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002 Me:                                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09          Page 31 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 11 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                    WHITE                      GREEN Ownership of            The quality of      The quality of        The quality of            The quality of engineering              engineering        engineering          engineering                engineering products as products as              products as        products as          products as                measured by the EAB is measured by the          measured by the measured by the          measured by the            1.0 or less.
Engineering              EAB isgreater      EAB is between        EAB is between 2.0 Assessment Board        than 3.0.          3.0 and 2.1.          and 1.1.
(EAB)*
Effectiveness of        The individual      The individual        The individual error      The individual error rate supervision of          error rate is >0. error rate is <.45-  rate is<.35->.26          is<0.26 individual errors individuals"            45 individual      >.36 individual      individual errors per      per 10,000 hours errors per          errors per 10,000    10,000 hours              worked.
10,000 hours        hours worked.        worked.
worked.
Intra-department        As a Manager, I    As a Manager, I        As a Manager, I          As a Manager, I believe teamwork and            believe there is    believe there is      believe alignment is      alignment and teamwork alignment ((Some        no alignment        minimal              improving and              are obvious among unit supervisors        and little          alignment and        teamwork can be            managers in all activities will input to this      teamwork            some teamwork        seen in some key          of my department.
attribute, such as,      among my            among my              activities among my Reactor                  Department's        Department's          Department's Engineering and          managers.          managers.            managers.
RRT.)
Expectations            Four or more        Three sections        One or two sections        All sections have sections do not    do not have          do not have                statements of have statements    statements of        statements of              expectations and          9 of expectations. expectations. For    expectations. For          managers are For those          those that do,        those that do, most        reinforcing them and sections that do,  most employees        employees                  employees understand employees          implement them.      implement them.            and routinely implement frequently do not                                                    them.
implement them.
          *Site wide assessment only. Data provided by Director-Nuclear Engineering
          **Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
____  ____      ____    ____      ____D                B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    09            Page 32 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 12 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                      WHITE                        GREEN Trust, openness        4Cs surveys          4Cs surveys              4Cs surveys show          4Cs surveys show more and focused            show less than        show 50-70% of          70-90% of                  than 90% of employees commitment"            50% of                employees feel          employees feel that        feel that work groups employees feel      that work groups        work groups display        display high levels of that work groups      display high            high levels of trust,      trust, openness and display high        levels of trust,        openness and              commitment.
levels of trust,      openness and            commitment.
openness and        commitment.
commitment.
Clear goals and        No clear goals        Goals and              Goals and priorities        Employees are clear priorities              and priorities        priorities exist for    exist for the section      about goals and have been            the section but        and most employees          priorities for the section established for      are not                understand and own          as well as how their role the section          adequately              them.                      contributes to achieving understood and                                      them.
owned by some employees.
Input and              No employee          Only managers          Managers and                Employees are involvement            input and            and supervisors        supervisors                appropriately involved in involvement          are involved in        occasionally request        setting section goals and occurs in the        the setting of          inputlinvolvement          establishing work setting of section    section goals and      from employees in          priorities.
goals and            establishing work      the setting of section establishing          priorities.            goals and work priorities.                              establishing work priorities.
  ** Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number DBBP-VP-0002 Tibe:                                                                              Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09            Page 33 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 13 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE                    RED                YELLOW                  WHITE                        GREEN Performance          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of reviews in            performance          of performance        performance reviews        performance reviews for accordance with      reviews for the        reviews for the      for the section were      the section were FENOC                section were          section were          completed for the          completed for the review Performance          completed for the    completed for the      review period              period Management            review period          review period Process*
Development          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of plans*                managers and          of managers and        managers and              managers and supervisors have      supervisors have      supervisors have          supervisors have development          development            development plans          development plans plans submitted      plans submitted        submitted to HR            submitted to HR to HR                to HR Restart              There is no          A restart              A restart readiness        A restart readiness Readiness            restart readiness      readiness review      review process            review process exists Reviews**            review process.        process exists        exists and is              and is implemented but                    implemented with            efficiently and with implementation is    the majority of            participation by poor as shown by      Managers and the            Managers and the lack of Manager      Senior Leadership          Senior Leadership Team participation.        Team participation.
Worker                Surveys and/or        Surveys and/or        Surveys and/or              Surveys and/or understanding of    interviews            interviews            interviews indicate        interviews indicate that their responsibility  indicate that less    indicate that        that between 90-            more than 95% of to raise safety      than 80% of            between 80-90%        95% of workers              workers understand their concerns#            workers              of workers            understand their            responsibility to raise understand their      understand their      responsibility to raise    nuclear safety or quality responsibility to      responsibility to    nuclear safety or          concerns.
raise nuclear        raise nuclear          quality concerns.
safety or quality    safety or quality concerns.            concerns.
  *Site wide assessment only. Data provided by Human Resources
  **Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  # Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09          Page 34 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 14 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)
Ownership and accountability is evident Willingness to      Surveys show        Surveys show        Surveys show that          Surveys show that more raise safety        that less than      that between 85-    between 90-95% of          than 95% of personnel concerns*            85% of personnel    90% of personnel    personnel are willing      are willing to raise safety are willing to      are willing to      to raise safety            concerns through their raise safety        raise safety        concerns through          supervisor, a CR or concerns through    concerns through    their supervisor, a        ECP.
their supervisor, a  their supervisor, a  CR or ECP.
CR or ECP.          CR or ECP.
SRO reviews for      Less than 90%        Between 90-95%      Between 95-98 %            More than 98% were Operability are      were completed      were completed      were completed            completed within 24 performed in a      within 24 hours. within 24 hours. within 24 hours.          hours.
timely manner for the identified period of this review**
System              Less than 80%        Between 80-90%      Between 90-95% of          More than 95% of the assessments+        of restart required  of the restart      the restart required      restart required improvements in      required            improvements in            improvements in safety safety have been    improvements in      safety have been          have been implemented implemented at      safety have been    implemented at this        at this time this time.          implemented at      time.
this time.
                  *Site wide assessment only. Data provided by 4Cs program and /or Employee Concerns Program
                  **This Item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number Tite:                                                                                              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09          Page 35 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 15 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)
Ownership and accountability is evident NQA field                NQA field          NQA field          NQA field                NQA field assessments assessments**            assessments        assessments        assessments show          show that managers and show that          show that          that managers and        supervisors are managers and      managers and      supervisors are          generally effective.
supervisors are    supervisors are    generally effective, generally          generally          with a few ineffective.      effective, with    exceptions.
several noteworthy exceptions.
Management              Less than 80%      Between 80-85%      Between 85-95% of        More than 95% of observations            of management      of management      management              management leading to                participating in  participating in    participating in the    participating in the coaching+                the Management    the Management      Management              Management Observation        Observation        Observation              Observation Program Program, have      Program, have      Program, have            have performed a performed a        performed a        performed a              coaching session in the coaching          coaching session  coaching session in      last month.
session in the    in the last month. the last month.
last month.
Timeliness of            Less than 50%      Between 50%        Between 75% and          More than 90% of my corrective actions      of my section's    and 74% of my      90% of my section's      section's corrective      19 corrective        section's          corrective actions      actions designated as Does not include        actions            corrective actions  designated as            required for restart, are CRs or CAs linked to designated as          designated as      required for restart,    complete at this time P3 activities            required for      required for        are complete at this restart are        restart are        time complete at this  complete at this time              time
            ** This item assessed by NQA only
            +Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number DBBP-VP-0002 Tite:                                                                          Revsion:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09          Page 36 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 16 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued ATTRIBUTE                      RED              YELLOW                WHITE                      GREEN Restart training+    Most required        Between 75-90%      Between 90-99% of        100% of required restart training is  of required restart required restart          restart training is (Explain why          not complete.        training is        training is complete.      complete.
acceptable if less                          complete.
than green)
Initial Operator      Individuals in        Individuals in      Individuals in initial    Individuals in initial training**          initial license      initial license      license class are        license class are class are            class are            maintaining a class      maintaining a class maintaining a        maintaining a        average of 88-94%        average of more than class average of      class average of                              94%
82% or less          83-87%
Requalification      Less than 70% of      Between 70-84%      Between 85-95% of        More than 95% of the training**          licensed              of the licensed    the licensed              licensed operators have operators have        operators have      operators have            passed their (Explain why        passed their          passed their        passed their              requalification training.
acceptable if less  requalification      requalification      requalification than green)          training.            training.            training.
  "This item assessed by Operations only
+Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09          Page 37 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 17 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)
Training and Qualification are valued Operability            Less than 50% of    Between 50-74%      Between 75-90% of          More than 90% of determination          applicable          of applicable        applicable operators      applicable operators training*              operators and        operators and        and engineers have        and engineers have (Explain why            engineers have      engineers have      received training on      received training on acceptable if less      received training    received training    operability                operability than green)            on operability      on operability      determinations.            determinations.
determinations.      determinations.
Training on            Less than 80%        Between 80-89%      Between 90-97% of          More than 97%
SCWE                    of managers,        of managers,        managers,                  managers, supervisors, supervisors, and    supervisors, and    supervisors, and          and operators have (Explain why            operators have      operators have      operators have            received training on acceptable if less      received training    received training    received training on      SCWE.
than green)            on SCWE.            on SCWE.            SCWE.
Training on            Less than 70 %      Between 70-80%      Between 80-90% of          More than 90% of decision making        of applicable        of applicable        applicable personnel      applicable personnel process*                personnel have      personnel have      have received training    have received training received training    received training    on the decision            on the decision making on the decision      on the decision      making process.            process.
making process.      making process.
Training on            Less than 80%        Between 8049%        Between 90-95% of          More than 97% of standards and          of personnel in      of personnel in      in the section            personnel in the expectations            the section have    the section have    personnel have            section, have received (Explain why            received training    received training    received training on      training on standards acceptable if less      on standards and    on standards and    standards and              and expectations.
than green)            expectations.        expectations.        expectations.
Continuing              Less than 70% of    Between 70-80%      Between 80-90%of          More than 90% of training identified    scheduled            of scheduled        scheduled training        scheduled training by Curriculum          training identified  training identified  identified by the CRC      identified by the CRC is Review                  by the CRC is        by the CRC is        is completed in a          completed in a timely Committee              completed in a      completed in a      timely manner.            manner.
(CRC)**                timely manner.      timely manner.
            *This item assessed by Operations and Engineering only
            **Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____      ____      ____ ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09          Page 38 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 18 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE                        RED                YELLOW                  WHITE                        GREEN Improvements in        Most requisitions      About 50% of open      About 75% of open        At least 85% of open management            for management          requisitions for      requisitions for          requisitions for staffing*              positions (all          management (all        management                management positions exempt employees)      exempt employees)      positions (all exempt      (all exempt employees) have not been filled    positions have        employees) have            have been filled in the in the past month.      been filled in the    been filled inthe          past month.
past month.            past month.
CorrectiveAction      There are no            The CARB has          The CARB has been          The CARB has been Review Board          directors on the        been enhanced        enhanced with              enhanced with director-(CARB)+                CARB.                  with director-level    director-level            level personnel.
personnel.            personnel.
The backlog of                                                            The backlog of documents awaiting      The backlog of        The backlog of            documents awaiting CARB review is          documents awaiting    documents awaiting        CARB review is less more than four          CARB review is        CARB review is less        than one week.
weeks.                  less than four        than two weeks.
weeks.
Engineering          The backlog of          The backlog of        The backlog of            The backlog of Assessment            documents awaiting      documents awaiting    documents awaiting          documents awaiting EAB Board (EAB)++        EAB review is            EAB review is less    EAB review is less        review is less than one greater than four        than four weeks.      than two weeks.            week.
weeks.
          *Site wide assessment only. Data provided by Human Resources
            +Site wide assessment only. Data provided by Performance Improvement
          ++Site wide assessment only. Data provided by Director-Nuclear Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number:
DBBP-VP-0002 Tile:                                                                        Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09        Page 39 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 19 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)
Commitment to continuous improvement is evident ATTRIBUTE                    RED              YELLOW                WHITE                      GREEN Benchmarking          Less than 60% (<    Between 60-75%      Between 75-90% of        More than 90% of against industry      14) of sections      (15-17) of          sections ( 17-20)        sections (>20) have standards@            have scheduled      sections have      have scheduled any        scheduled any any benchmarking    scheduled any      benchmarking in          benchmarking in inaccordance        bench-marking in    accordance with          accordance with NOBP-with NOBP-LP-        accor-dance with    NOBP-LP-2002 or          LP-2002 or NG-EN-2002 or NG-EN-      NOBP -LP-2002      NG-EN-00386 for 1        00386 for 15' & 2"d 00386 for 1 & 2nd    or NG-EN-00386      $ 2n quarter 2004.        quarter 2004.
quarter 2004.        for I t quarter 2004.
Management            A management        A management        A management              A management observations*        observation          observation        observation program      observation program program has been program has            has been established. has been established.
established. Less been established.      More than 80% of          More than 90% of than 70% of          More than 70% of    management                management management          management          observations are          observations are observations are    observations are    performed as              performed as performed as        performed as        scheduled and most        scheduled and contain scheduled, and      scheduled, and      are considered            quality information.
observations are    observations are    acceptable.
weak.                weak.
Temporary            There are more      There are 11 or    There are 8 or less      There are 5 or less modifications+#      than 11 temporary    less temporary      temporary                temporary modifications.      modifications.      modifications.            modifications.
Number of            There are more      There are 2        There is 1operator        There are no operator Operator work-        than 2 operator      operator            workarounds.              workarounds.
arounds*#            workarounds.        workarounds.
Number of            There are more      There are 4        There are 1-3 Control    There are no Control Control Room          than 4 Control      Control Room        Room deficiencies.        Room deficiencies.
deficiencies*#        Room                deficiencies.
deficiencies.
  @ Site wide assessment only. Data provided by Quality Services
  *This item assessed by Operations only
      *Site wide assessment only. Data provided by Management Observation program 19
      +Site wide assessment only. Data provided by Plant Engineering
      #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09        Page 40 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 20 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident ATTRIBUTE                    RED            YELLOW                  WHITE                      GREEN Training on        Less than 80% of    Between 80-89%      Between 90-97% of          More than 97% of SCWE*              managers,            of managers,        managers,                  managers, supervisors supervisors and      supervisors and      supervisors and            and operators have operators have      operators have      operators have              received training on received training    received training    received training on        SCWE.
on SCWE.            on SCWE.            SCWE.
Licensed            Individuals in      Individuals in      Individuals in initial      Individuals in initial operator          initial license      initial license      license class are          license class are pipeline**          class are            class are            maintaining a class        maintaining a class maintaining a        maintaining a        average of 88-94%          average of more than class average of    class average of                                94%.
82% or less          83-87%
                *Site wide assessment only. Data provided by Nuclear Training
                **This item assessed by Operations only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09          Page 41 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 21 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                    RED              YELLOW                  WHITE                      GREEN Use of                More than 4 CRs      Between 4-2 CRs      Less than 2 CRs            No CRs issued within SCWERP                issued within the    issued within the    issued within the past    the past year related to past year related    past year related    year related to failure    failure to properly to failure to        to failure to        to properly conduct        conduct SCWERT properly conduct    properly conduct    SCWERT review of          review of Davis-Besse SCWERT review        SCWERT review        Davis-Besse work          work disciplinary of Davis-Besse      of Davis-Besse      disciplinary actions      actions prior to the work disciplinary    work disciplinary    prior to the action.      action.
actions prior to    actions prior to the action.          the action.
Effectiveness of      There are more      There are 5 NRC      There are 4 NRC            There are 2 or fewer SCWERTin              than 5 NRC          allegations or      allegations or ECP        NRC allegations or avoiding              allegations or      ECP concerns of      concerns of                ECP concerns of discrimination        ECP concerns of      discrimination      discrimination            discrimination claims*              discrimination      submitted within    submitted within the      submitted within the submitted within    the past year        past year                  past year the past year Effectiveness in      There is more        There is one        There are no              There are no avoiding NRC or      than one            substantiated        substantiated NRC or      substantiated NRC or ECP                  substantiated        NRC or ECP          ECP discrimination        ECP discrimination substantiated        NRC or ECP          discrimination      claims within the past    claims within the past 2 discrimination        discrimination      claim within the    year.                      years.
claims*              claim within the    past year past year
                  *Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number
____      _____      ____    ____D                B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09          Page 42 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 22 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE                      RED                    YELLOW                      WHITE                      GREEN Cross-functional      No cross-functional Some cross-                  Cross-functional            Cross-functional teamwork*              teamwork is evident functional                    teamwork frequently          teams among sections among sections              teamwork among        occurs among                are constantly sections exists but  sections, enabling          forming/reforming work is sub-          efficient and effective      around the best way to optimized.            workflow.                    get work done.
Department            Many process                Some process          Minimal process              Department interfaces interfaces            breakdowns occur            breakdowns occur      breakdowns and              are seamless; work within the                  within the            rework occur within the flows efficiently Department with            Department with      Department with              between departments extensive amounts          frequent amounts      effective and efficient      throughout the entire of rework needed.          of rework needed. resolution of emergent organization.
issues.
Performance to        Less than 70% of            Between 70-80%        Between 80 -90% of          More than 90% of schedule*              work is completed          of work is            work is completed on        work is completed on on time, as                completed on          time, as scheduled,          time, as scheduled, scheduled, causing          time, as              with minimal                within current resource major                      scheduled, with      adjustments to              capacity.
consequences to            major adjustments    resource capacity overall site                to resource          required to improve performance.                capacity required    performance.
to improve performance.
Interdepartmental      Information that            Information that      Information that              Information that communication#        impacts                    impacts              impacts downstream          impacts downstream downstream                  downstream            implementation is            implementation is implementation is          implementation is    frequently shared on a      communicated as not shared, causing        inconsistently        timely basis, enabling      soon as it's known, significant negative        shared, which        departments to              enabling departments    9 consequences to            keeps other          proactively plan and        to work proactively on other departments.          departments in a      respond.                    a consistent basis.
reactive mode.
* Site wide assessment only. Data provided from Edventures survey results.
  **Site wide assessment only. Data provided by Outage Management and Work Control
  #Site wide assessment only. Data provided by Edventures and 4Cs
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09        Page 43 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 23 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)
Commitment to cross functional work management and communication is evident Interdepartmental    Problem solving        Cross-functional      Cross-functional        Cross-functional problem solving      and decision            sections,            sections,                sections, and decision        making occurs in        Departments or        Departments or          Departments or making              isolation; non-        stakeholders are      stakeholders are        stakeholders are involvement of          seldom involved      frequently involved      consistently involved other Departments      when problems        when problems are        when problems are or stakeholders.        are being solved      being solved and        being solved and and decisions are    decisions are made.      decisions are made.
made.
Systemic learning    Things are broken      Discrete problems    Attention isfocused      Streamlining and down, focus is on      are fixed within the  on learning and          improving systems the pieces and          section with          discovering              and process is discrete problems      minimal              fundamental              constant to resolve are fixed within the    understanding of      solutions to resolving  long-standing and/or section with no        interdependencies    long-standing and/or    complex problems understanding of                              complex problems        within the section interdependencies.                            within the section Incorporating        Industry operating      There is less than    There isfull            Operating Experience industry            experience is not      full utilization and  utilization and          is consistently and Operating            consistently fully      minimal              compliance with the      fully utilized in every Experience*          utilized to enhance    compliance to our    Operating                department and is site performance.      Operating            Experience Program      well-integrated into Experience                                    everyday activities to Program                                        enhance plant performance.
  *Site wide assessment only. Data provided by Operating Experience Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09        Page 44 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE                      RED              YELLOW                  WHITE                      GREEN FENOC values,        FENOC values,          FENOC values,      FENOC values, basic        Most exempt basic principles      basic principles and basic principles      principles and            personnel in the and leadership        leadership            and leadership      leadership strategies      section have strategies            strategies are not    strategies are      are frequently            internalized and are used by exempt        inconsistently      demonstrated by some      living the FENOC personnel within the demonstrated by      exempt personnel          values, basic section                some exempt        within the section        principles and personnel within                              leadership strategies the section                                    as demonstrated in their day to day actions.
Quality of          Employee              Employee            Employees Concems          Employee Concerns management and        Concerns Program,      Concerns            Program, Quality          Program, Quality employee              Quality Assessment    Program, Quality    Assessment and 4Cs        Assessment and 4Cs relationships*        and 4Cs survey        Assessment and      survey data indicates      survey data indicate data indicates that    4Cs survey data    that more than 80% of      more than 90% of (Explain why          employees openly      indicates that      employees will bring      employees raise acceptable if not    express fear of        more than 70%      concerns to                issues directly with green)                retaliation and will  of employees        management.                management, work not raise safety      will bring safety                              collaboratively to concerns with          concerns to                                    resolves issues and management.            management.                                    reflect favorable improvement.
Organizational      Section                Section            Section management        Section management commitment and      management            management          frequently supports        consistently supports shared success        focuses on what is    occasionally        doing what is in the      doing what is in the criteria            in the best interest  supports what is    best interest of the        best interest for the of their section at    in the best        whole organization        whole organization the expense of        interest of their  rather than what is in    rather than what is In what is in the best    section without    the best interest of      the best interest for interest of the        consideration to    their section.            their section.
whole organization. what is in the best interest of the whole organization.
                  *Sfte wide assessment only. Data provided by ECP, NQA and 4Cs
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        09        Page 45 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39
: 2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)
An environment of engagement and commitment is evident Performance          Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of reviews in          performance            of performance    performance reviews    performance reviews accordance with      reviews for the        reviews for the    for the section were    for the section were FENOC                section were            section were      completed for the      completed for the Performance          completed for the      completed for the  review period per.      review period per the Management          review period per      review period per. the FENOC              FENOC Performance process*            the FENOC              the FENOC          Performance            Management process Performance            Performance        Management Management              Management        process process                process FENOC              Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of Performance          managers and            of managers and    managers and            managers and Management          supervisors have        supervisors have  supervisors have        supervisors have Process              development plans      development plans  development plans      development plans Development          submitted to HR        submitted to HR    submitted to HR        submitted to HR Plans*
*Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number-.
____  ____      ____      ____      ____D                B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    09          Page 46 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE                        RED              YELLOW                      WHITE                      GREEN Maintenance Rule        There are more      There are 2-3            There is one Red          There are zero Red (a)(1) Systems*          than 3 Red            Red (a)(1)              (a)(1) system.            (a)(1) systems and all (a)(1) systems.      systems.                                          Maintenance Rule (a)(1) systems are in monitoring status Number of              There are more        There are 2            There is 1 operator        There are no operator Operator                than 2 operator      operator                workarounds.              workarounds.
workarounds**#          workarounds.          workarounds.
Number of Control      There are more        There are 4            There are 1-3              There are no Control Room                    than 4 Control        Control Room            Control Room              Room deficiencies.
deficiencies**#        Room                  deficiencies.          deficiencies.
deficiencies.
Number of              There are more        There are 11 or        There are 8 or less        There are 5 or less temporary              than 11              less temporary          temporary                  temporary modifications.
modifications+#        temporary            modifications.          modifications.
modifications.
Individual Error        The individual        The individual          The individual error      The individual error rate Rate++                  error rate is        error rate is 0.31      rate is 0.29 <.35-        is <0.26 individual errors
                          > 0.45 individual    <.45->.36              >.26 individual errors    per 10,000 hours errors per            individual errors      per 10.000 hours          worked.
10,000 hours          per 10,000 hours        worked.
worked.              worked.
                  *Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering
                ++Site wide assessment only. Data provided by Human Performance
                  #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        09          Page 47 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 27 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)
Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of            Less than 80% of            80% or more of the      90% or more of the          95% or more of the CRs self-identified      the CRs originated          CRs originated are      CRs originated are          originated are self-Condition            are self-identified.        self-identified.        self-identified.            identified.
Reports (CRs)*
Number of            Less than 80% of            At least 80-90% of      At least 90% of SCAQ        All SCAQ evaluations open                  SCAQ evaluations            SCAQ evaluations        evaluations and 80-          and 90% of CAQ Condition            and less than 70%          and 70-80% of            90% of CAQ                  evaluations were Report                of CAQ evaluations          CAQ evaluations          evaluations were            completed on schedule evaluations*          were completed on          were completed on        completed on                for the previous quarter.
schedule for the            schedule for the        schedule for the previous quarter.          previous quarter.        previous quarter.
Engineering          The quality of              The quality of          The quality of              The quality of Assessment            engineering                engineering              engineering products        engineering products as Board (EAB)          products as                products as              as measured by the          measured by the EAB is index**              measured by the            measured by the          EAB is 2.0 or less.          1.0 or less.
EAB is greater than        EAB is 3.0 or less.
3.0.
Performance          More than one              One significant          Major plant evolutions      Major plant evolutions during major          significant event has      event has occurred      have been performed          have been performed plant                occurred during a          during a plant          in the past month with      successfully in the past evolutions+          plant evolution in the      evolution in the past    some less than              month as planned past month                  month                    significant challenges      without any challenges or transients.
Addressing            Less than 70% of            Between 70-80% of        Between 80-90% of            More than 90% of Operating            operating                  operating                operating experience        operating experience Experience            experience reports          experience reports      reports applicable to        reports applicable to the applicable to the          applicable to the        the section are              section are completed section are                section are              completed on time            on time.
completed on time          completed on time Operational transient isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant isdefined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
            *Site wide assessment only. Data provided by Performance Improvement
            **Site wide assessment only. Data provided by Director-Nuclear Engineering
            +Site wide assessment only. Data provided by Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09        Page 48 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE                      RED                  YELLOW                    WHITE                    GREEN Quality of pre-job    Management                Management            Management                Management briefs*              observations and QA      observations and      observations and QA      observations and field observations        QA field              field observations        QA field show that most pre-job    observations show show that, with some          observations show briefs are not            that most pre-job      exceptions, pre-job      that pre-job briefs in acceptable.              briefs are            briefs are acceptable. general are acceptable.                                      acceptable.
Percent of CRs        Less than 13% of        Between 13-15%        Between 15-17% of        More than 17% of per person per        individuals wrote CRs    of individuals        individuals wrote CRs    individuals wrote group                during the past 30        wrote CRs during      during the past 30        CRs during the past days.                    the past 30 days.      days.                    month.
Number of            The number of            The number of          The number of            The number of programmatic          programmatic CRs          programmatic CRs      programmatic CRs          programmatic CRs CRs**                indicates that            indicates that most    indicates that a large    indicates that individuals in general    individuals are        majority of individuals  individuals in are reluctant to write    willing to write CRs    are willing to write      general are willing CRs on programmatic      on programmatic        CRs on                    to write CRs on and management            and management          programmatic and          programmatic and issues.                  issues.                management issues.        management issues.
Program and            >0.50 program and          <0.50-.>.37            <0.37->.27 program        <0.27 program process error        process errors per        program and            and process errors        and process errors rate+                10,000 hours worked.      process errors per      per 10,000 hours          per 10,000 hours 10,000 hours          worked.                  worked.
worked.
Raising              Management                Management              Management                Management problems*            observations, CAP and    observations, CAP observations, CAP              observations, CAP NQA field observations    and NQA field          and NQA field            and NQA field show that most            observations show observations show              observations show individuals are not      individuals            that a large majority    that most raising problems          generally are          of individuals are        individuals are encountered in the        raising problems      raising problems          raising problems field.                    encountered in the encountered inthe              encountered in the field.                field.                    field.
                  *Site wide assessment only. Data provided by Management Observation Program and NQA.
                  **Site wide assessment only. Data provided by Performance Improvement.
                  +Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number
____  ____      ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    09            Page 49 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 29 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE                        RED                YELLOW                  WHITE                        GREEN Event Free Clock*          The event free      The event free          The event free          The event free clock is clock is less        clock is between 20    clock is 30 to 39        greater than 40 days on than 20 days on      and 30 days on          days on average.          average.
average.            average.
industrial safety        There are 11 or      There are between      There are 4 to 7          There are no more than pefformance**              more OSHA            8 and 10 OSHA          OSHA recordables          3 OSHA recordables per recordables per      recordables per        per year.                year.
year.                year.
Individual error          The individual      The individual error    The individual            The individual error rate rate*                    error rate is        rate is <0.<.45->.36    error rate is            is <0.26 individual errors
                            >0.45 individual    individual errors per  <0.<.36->.26              per 10,000 hours errors per            10,000 hours          individual errors        worked.
10,000 hours        worked.                per 10,000 hours worked.                                      worked.
Program and                >0.50 program        <0.50->.37              <..37->.27                <0.27 program and process error rate*        and process          program and            program and              process errors per errors per          process errors per      process errors per        10,000 hours worked.
10,000 hours          10,000 hours          10,000 hours worked.              worked.                worked.
Significant human        There are more      There are fewer        There are fewer          There were no performance              than 3 significant  than 3 significant      than 2 significant        significant human errors resulting in      human                human                  human                      performance errors per plant transients          performance          performance errors      performance              year resulting in plant errors per year      per year resulting in  errors per year          transients.
resulting in plant  plant transients.      resulting in plant transients.                                  transients.
Backlog of Priority      There are more        There are less          There are less            There are less than100 procedure change          than 200 open        than 200 open          than 150 open            open Priority PCRs.
requests (PCRs)+          Priority PCRs.      Priority PCRs.          Priority PCRs.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
  *Site wide assessment only. Data provided by Human Performance
  **Site wide assessment only. Data provided by Industrial Safety
  +Site wide assessment only. Data provided by Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    09          Page 50 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                        RED              YELLOW                    WHITE                      GREEN Deficiency rate for        Deficiency rate      The deficiency        The deficiency rate        The deficiency rate for QC holds*                  for QC hold          rate for QC hold      for QC holds point is      QC hold points is less points is more      points is less than  less than 15 %.            than 7 %.
than 25%.            25%.
Rework rate                Rework rate is      The rework rate      The rework rate is        The rework rate is more than 3%.        is 2.5-3.0%.          2.1-2.5%.                  <2.0%.
Ratio of completed        Less than 50%        More than 50% of      More than 75% of          More than 90% of to scheduled              of scheduled        scheduled work        scheduled work            scheduled work orders works orders per          work orders are      orders are            orders are                are completed.
week+                      completed.          completed.            completed.
Number of late            Less than 50%        More than 50% of More than 75% of                More than 90% of preventive                of scheduled        scheduled PMs        scheduled PM are          scheduled PMs are maintenance (PM)          PMs are              are completed on      completed on time.        completed on time.
activities+                completed on        time.
time Backlog of                There are more      There are            There are between          There are less than 134 corrective                than 230 CM          between 229 and      149 and 134 CM            CM activities maintenance (CM)          activities          150 CM activities    activities                outstanding.
activities+                outstanding.        outstanding.          outstanding.
Number of                  There are more      There are 2-3        There isone Red            There are zero Red Maintenance Rule          than 3 Red          Red (a)(1)            (a)(1) systems.            (a)(1) systems. All (a)(1) systems++          (a)(1) systems.      systems.                                        Maintenance Rule (a)(1) systems will be in monitoring
    *This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the Implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
  *This item assessed by Maintenance only
    +Site wide assessment only. Data provided by Outage Management and Work Control
  ++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      09          Page 51 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 31 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                        RED                  YELLOW                    WHITE                      GREEN Performance                One significant        Major plant            Major plant              Major plant evolutions during major plant        event has              evolutions have        evolutions have          have been performed evolutions @              occurred during a      been performed          been performed with      successfully as plant evolution in      with some              some transients but      planned. There are no the past month or      transients or one      no significant events    transients or there are three or      significant event      during major plant        significant events more transients        during major plant      evolutions prior to      during major plant during major            evolutions prior to    restart.                  evolutions prior to plant evolutions        restart.                                          restart.
prior to restart.
Use of procedures          Management              Management              Management                Management and work orders*          observations and        observations and        observations and          observations and NQA NQA field              NQA field              NQA field                field observations observations            observations show      observations show        show that the vast show that most          that individuals        that many                majority of individuals individuals are        generally are using    individuals are using    are using procedures not using              procedures or          procedures or work        or work orders.
procedures or          work orders.            orders.
work orders.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
            @ Site wide assessment only. Data provided by Operations
            *Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____    ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09        Page 52 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                              RED                  YELLOW                      WHITE                    GREEN Number of CRs per          Less than 13% of          Between 13-15% of          . Between    15-17% of    More than 17% of person per group*          individuals wrote CRs    individuals wrote CRs      individuals wrote        individuals wrote during the past 30        during the past 30          CRs during the past      CRs during the past days.                    days.                      30 days.                  30 days.
Worker confidence in Surveys and/or                  Surveys and/or              Surveys and/or            Surveys and/or raising safety            interviews indicate      interviews indicate        interviews indicate      interviews indicate concems**                  that less than 80% of    that between 80-90%        that between 90-          that more than 95%
workers believe they      of workers believe          95% of workers            of workers believe Explain why                can raise nuclear        they can raise nuclear      believe they can          they can raise acceptable ff not          safety or quality        safety or quality          raise nuclear safety      nuclear safety or green)                    concerns without fear    concerns without fear      or quality concerns      quality concerns of retaliation.          of retaliation.            without fear of          without fear of retaliation.              retaliation.
Feedback from 4Cs          Feedback from the        Feedback from the          Feedback from the        Feedback from the meetings+                  4Cs meetings              4Cs meetings                4Cs meetings              4Cs meetings indicates that most      indicates that more        indicates that more      indicates that more individuals are not      than 70% of                than 80% of              than 90% of willing to raise          individuals are willing      individuals are          individuals are concerns to              to raise concerns to        willing to raise          willing to raise management.              management.                concerns to              concerns to management.              management.
Keep Improving              Each month's total        Each month's total        Each month's total      Each months total Performance (KIP)          Safe behavior Is 59%    Safe behavior is 60%        Safe behavior is          Safe behavior is program++                  or less.                  to 69%.                    70% to 79%.              80% or higher.
    *Site wide assessment only. Data provided by Performance Improvement
    +Site wide assessment only. Data provided by Chief Operating Officer
    ++Site wide assessment only. Data provided by Industrial Safety
    **Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
________________________________________                                    D BBP-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  09          Page 53 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 33 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE              RED                        YELLOW            WHITE                      GREEN Pre-job briefings@      Management                Management        Management                Management observations              observations and  observations and QA      observations and QA and QA field              QA field          field observations        field observations show observations              observations      show that, with some      that pre-job briefs in show that most            show that most    exceptions, pre-job        general are acceptable.
pre-job briefs            pre-job briefs are briefs are acceptable.
are not                    acceptable.
acceptable.
Intra-department        No formal                  Infrequent        Formal                    Formal communication information sharing communication                  information        communication              structures exist and are structures exist          sharing exists    structures exist and      consistently used to for sharing                among the          are occasionally used      share information information                sections of the    to share information      among the sections of among the                  department.        among the sections        the department.
sections of the                              of the department.
department.
Quality of              4Cs surveys                4Cs surveys        4Cs surveys indicate      4Cs surveys indicate communication*          indicate that              indicate that more that more than 70%        that more than 70% of more than 50%              than 50% of        of employees believe      employees believe that of employees              employees          that communication        communication from believe that the          believe that      from their Managers        their Managers isgood.
communication              communication      isfair.
from their                from their Managers is                Managers is fair poor OSite wde assessment only. Data provided by Management Observation Program and NQA
                  *Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                              Number:
____  _________      _____    ____      ____D                  B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        09        Page 54 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 34 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                        RED                          YELLOW                        WHITE                    GREEN Employee              Surveys and/or                  Surveys and/or                  Surveys and/or            Surveys and/or awareness of          interviews indicate that        interviews indicate that        interviews indicate      interviews indicate SCWE policy**          less than 80% of                80-90% of employees            that 90-95% of            that more than 95%
employees in the                in the section are aware        employees in the          of employees in the (Explain why          section are aware of            of policy and consider it      section are aware of      section are aware of acceptable if not      policy.                        a FE value.                    policy and consider it    policy and consider it green)                                                                                an FE value.              an FE value and the normal way to do business.
Training on            Less than 80% of                Between 80-89% of              Between 90-97% of        More than 97% of SCWE                  managers, supervisors,          managers, supervisors,          managers,                managers, and operators have              and operators have              supervisors, and          supervisors, and (Explain why          received training on            received training on            operators have            operators have acceptable if not      SCWE.                          SCWE.                          received training on      received training on green)                                                                                SCWE.                    SCWE.
NQA interviews+        NQA interviews indicate        NQA interviews indicate        NQA interviews            NQA interviews that less than 85% of          that between 85-90% of          indicate that between    indicate that more (Explain why          individuals are willing to      individuals are willing to      90-95% of individuals    than 95% of acceptable if not      raise concerns to their        raise concerns to their        are willing to raise      individuals are willing green)                supervisors or ECP.            supervisors or ECP.            concerns to their        to raise concerns to supervisors or ECP.      their supervisors or ECP.
Worker                Surveys and/or                  Surveys and/or                  Surveys and/or            Surveys and/or confidence in          interviews indicate that        interviews indicate that        interviews indicate      interviews indicate raising safety        less than 80% of                between 80-90% of              that between 90-95%      that more than 95%
concerns**            workers in the section          workers in the section          of workers in the        of workers in the believe they can raise          believe they can raise          section believe they      section believe they (Explain why          nuclear safety or quality      nuclear safety or quality      can raise nuclear        can raise nuclear acceptable if not      concerns without fear of        concerns without fear of        safety or quality        safety or quality green)                retaliation.                    retaliation.                    concerns without fear    concerns without fear of retaliation.          of retaliation.
              *Site wide assessment only. Data provided by Nuclear Training
              **Site wide assessment only. Data provided by Employee Concerns Program
              +Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09            Page 55 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 35 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
EMPLOYEE CONCERNS PROGRAM (ECP)
ATTRIBUTE                    RED              YELLOW                  WHITE                        GREEN Ratio of concerns      There are more      There are more      There are at least 4        There are at least 8 submitted to ECP      NRC allegations      ECP concerns        times more ECP              times more ECP vs. NRC                than ECP            than NRC            concerns than NRC          concerns than NRC allegations based      concerns.            allegations.        allegations or there      allegations or there are on three month                                                  are no NRC                  no NRC allegations or rolling average*                                                allegations.              ECP concerns.
Satisfaction of        Less than 70% of    Between 70-80 %      Between 80-90% of          More than 90% of employees using        employees that      of employees that    employees that use        employees that use the the ECP*              use the ECP          use the ECP          the ECP report being      ECP report being report being        report being        satisfied with the        satisfied with the satisfied with the  satisfied with the  process.                  process.
process.            process.
Complaints of          There are more      There are 2          There is 1 complaint      There are zero breach of              than 2 complaints    complaints this      this year.                complaints this year.
confidentiality of    this year.          year.
ECP*
Management            Employee            Employee            Employee surveys            Employee surveys support for ECP*      surveys indicate    surveys indicate    indicate between 80-        indicate more than 90%
less than 70% of    between 70-80%      90% of individuals          of individuals believe (Explain why          individuals          of individuals      believe management          management supports acceptable if not      believe              believe              supports ECP.              ECP.
green)                management          management supports ECP.        supports ECP.
Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Me:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09          Page 56 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE                    RED                YELLOW                  WHITE                      GREEN Development          Less than 70% of      Between 70-80 %      Between 80-90% of        More than 90% of Plans per            applicable            of applicable      applicable employees      applicable employees in FENOC                employees in the      employees in the    in the section have        the section have Performance          section have          section have        completed                  completed development Management            completed              completed          development plans.          plans.
process              development            development plans.                plans.
Training              Training              Training            Training attendance        Training attendance Is attendance**          attendance is less    attendance is      is between 91-98%.          greater than 98%.
than 85%.              between 85-90%.
Rework rate+          The rework rate is    The rework rate    The rework rate is          The rework rate is more than 3%.          is 2.5-3.0%.        2.1-2.5%.                  <2.0%.
Results of EAB        The quality of        The quality of      The quality of              The quality of assessments++        engineering            engineering          engineering products      engineering products as products as            products as          as measure by the          measured by the EAB measured by the        measured by the      EAB is 2.0 or less        is 1.0 or less.
EAB is greater          EAB is 3.0 or than 3.0.              less.
Training              Overall Training      Overall Training    Overall Training          Overall Training performance          performance score      performance          performance score          performance score score per            less than 60%          score between        between 80-90%            greater than 90%
NOBP-TR-                                    60-80%.
1501#
Radiation            There are more        There are 1-3        There is radiation        There are no radiation Protection            than 3 radiation      radiation            protection event in        protection events in the events @              protection events      protection events    the last quarter.          last quarter.
in the last quarter. in the last quarter.
          **Site wide assessment only. Data provided by Nuclear Training
          +This item assessed by Maintenance only
          ++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering
          #This item assessed by Nuclear Training only.
          @Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number
____    ____    ____    ____      ____D                B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                09          Page 57 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE              RED                  YELLOW                WHITE                      GREEN Procedure              Management            Management            Management                Management compliance**          observations and      observations and      observations and          observations and NQA NQA field            NQA field            NQA field                  field observations show observations show    observations          observations show          that the vast majority of that most            show that            that many individuals      individuals are individuals are not  individuals          are complying with        complying with complying with        generally are        procedures.                procedures.
procedures.          complying with procedures.
Personal              Few employees in      Employees in the    Employees in the          Employees at all levels initiative            the section          section work hard    section do what it        in the section take routinely express    to do what's          takes to get the job      personal initiative to why work can't be    expected.            done.                      invent methods to done or improved.                                                      achieve higher quality and greater efficiency.
Ownership            Employees in the      Employees in the      Employees in the          Most employees in the section don't          section are          section follow through    section regularly follow through on      inconsistent in      and do what is asked      volunteer to own/lead assigned              following through    of them and do what        project, develop plans, commitments and      to meet quality      is defined within their    coordinate efforts and seldom volunteer      and timing of        job description.          see work through to for ownership.        assigned                                        completion.
commitments.
            **Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              09          Page 58 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                  RED                YELLOW                WHITE                        GREEN Implementation      Implementation      Implementation of    Implementation of          The CAP improvements of CAP              of the CAP          the CAP              the CAP                    designated for restart improvements*        improvements        improvements        improvements for            are completed and designated for      designated for      restart is completed        associated training is (Explain why        restart has not      restart is started  but the associated          completed.
acceptable if not    started.            but none are        training is not green)                                    completed.          completed.
Root cause          The root cause      The root cause      The root cause              The root cause evaluation          evaluation          evaluation          evaluation approval        evaluation approval rate quality*            approval rate as    approval rate as    rate as determined          as determined by the determined by        determined by the    by the CARB is              CARB is 90% or greater.
the CARB is less    CARB is between      between 75-90%.
than 50%.            50-74%.
CR category          The CR category      The CR category      The CR category            The CR category accuracy*            accuracy rate is    accuracy rate is    accuracy rate is            accuracy rate is 90% or less than 70% or    between 70-80%.      between 80-90%.            greater.
(Explain why        greater.
acceptable if not green)
CR self-            Less than 80% of    80% or more of      90% or more of the          95% or more of the CRs identfication      the CRs              the CRs originated  CRs originated are          originated are self-rate*                originated are      are self-identified. self-identified.            identified.
self-identified.
Employee            Employee            Employee surveys    Employee surveys            Employee surveys survey+            surveys indicate      indicate that        indicate that              indicate that less than that more than        between 10-5% of    between 5-2% of            2% of individuals are not (Explain why        10 % of              individuals are not  individuals are not        willing to use the CAP.
acceptable if not    individuals are      willing to use the  willing to use the green)              not willing to use  CAP.                CAP.
the CAP.
  *Site wide assessment only. Data provided by Performance Improvement
  +Site wide assessment only. Data provided by Employee Concems Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number DBBP-VP-0002 Tite:                                                                          Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            09        Page 59 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                  RED                YELLOW                  WHITE                      GREEN NQA interviews*      NQA interviews      NQA interviews      NQA interviews              NQA interviews indicate that        indicate that      indicate that between -    indicate that less than more than 10%        between 10-5% of    5-2% of individuals are    2 % of individuals are of Individuals are  individuals are not not willing to use the      not willing to use the not willing to use  willing to use the  CAP.                        CAP.
the CAP.            CAP.
Timeliness of        Less than 50% of    Between 50-74%      Between 75-89%of            More than 90% of corrective actions corrective actions    of corrective      corrective actions for      corrective actions for for section CRs      actions for section section CRs are            section CRs are Does not include    are completed on    CRs are            completed on                completed on CRs or CAs linked schedule without        completed on        schedule without            schedule without to P3 activities    extensions.          schedule without    extensions.                extensions.
extensions.
  *Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                  Number DBBP-VP-0002 ile:                                                        Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          09        Page 60 of 89 ATTACHMENT 10:          SAFETY CULTURE ASSESSMENT CRITERIA MATRIX 0~-- .0  ~0)  0  ~ .0 ~)    ~  0                  co    .0  u      D0
                                      -  -  j  r  r4  14 r1  rf r14    e'    ci          n Site wide Plant Operations RP Chemistry Outage MgmtlWork Control Maintenance                                                            =      -__            _
Training Safety_                    __._
Engineering Plant Enaineerina Design Engineering Project Management RRT Reactor Eng.
Support Services Regulatory Affairs Quality Services Security Other Sections QAIQC Supply Chain Client Services Business Services Human Resources            __._
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                09      Page 61 of 89 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX
: 1. Policy Commitment Area:
la. Criteria Related to Statement of Safety Policy Item                                                                      Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a-]                                                  Color:s lb. Criteria Related to Management Values Item                                                                      Color Corporate values Statement of mission, vision and values FENOC Business Plan for Total 1b-Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09      Page 62 of 89 1c. Criteria Related to Resources Item                                                                        Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources lTotal      for c                                                lColor:
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ ____ ____  ____ ____D                B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09        Page 63 of 89 1d. Criteria Related to Self-Assessment Item                                                                    Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP                                                                                              I9 Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals ITotal for 1d                                                IColor
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  09      Page 64 of 89 le. Criteria Related to Independent Oversight Item                                                        Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain                                                                    19 Client Services Business Services Human Resources lTotal for e                                  -T  ~coIo r ITotal for 1                                    I Colors
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number
____ ____ ____ ____  ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09        Page 65 of 89
: 2. Managers' Commitment Area 2a. CriteriaRelated to Commitment to Safety Item                                                                    Color Management observations performed as scheduled with coaching Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9
Supply Chain Client Services Business Services Human Resources Leadership in Action
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    09    Page 66 of 89 Item                                                                          Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain 9
Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE      Number DBBP-VP-0002 Tite:                                            Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                09    Page 67 of 89 Maintenance I
Training Safety Plant Engineering Design Engineering Project Management I
Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP                                                                            9 Supply Chain Client Services Business Services Human Resources Total for 2a                                  lColor:
2b. Criteria Related to Roles and Teamwork Item                                                      Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety
 
NUCLEAR OPERATING BUSINESS PRACTICE          Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    09      Page 68 of 89 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP                                                                                  19 Supply Chain Client Services Business Services Human Resources Item                                                          Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security
 
NUCLEAR OPERATING BUSINESS PRACTICE Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          09      Page 69 of 89 Quality Assurance ECP                                                                        I9 Supply Chain Client Services Business Services Human Resources Item                                                Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          09    Page 70 of 89 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security 19 Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item                                                Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09      Page 71 of 89 Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 2b                                                    IColors 2c. Criteria Related to Ownership and Accountability Item                                                                        Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                        1          09    Page 72 of 89 NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP                                                                                9 Supply Chain Client Services Business Services Human Resources Total for 2a                                      Colors 2d. Criteria Related to Training and Qualification Item                                                          Color Restart training Initial Operator training
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number.
____ _________ _____ ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09        Page 73 of 89 Item                                                                    Color Requalification training Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry                                                                  __
Outage Management and Work Control Maintenance Training Safety                _____
Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP19 Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                09      Page 74 of 89 Continuing training identified by Curriculum Review Committee Total for 2d                                                  IColorl 2e. Criteria Related to Commitment to Continuous Improvement Item                                                                  l Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against Industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09      Page 75 of 89 I Effectiveness of SCWERT in avoiding discrimination claims                I          l Effectiveness in avoiding NRC or ECP substantiated discrimination claims I[Total      for 2e                                              IColor:              I 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item                                                                        Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number
____ ____ ____ ____ ____D              B B P-V P-0002 Tifle:                                                          Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              09        Page 76 of 89 Item                                                                    Color Performance to schedule Interdepartmental communication Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain                                                                                      9 Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          09    Page 77 of 89 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security                                                          D Quality Assurance ECP I
Supply Chain Client Services Business Services Human Resources Incorporating industry Operating Experience Total for 2f                                            lColor\
2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item                                                                Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team
 
NUCLEAR OPERATING BUSINESS PRACTICE            Numberl DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      09    Page 78 of 89 Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 19 Supply Chain Client Services Business Services Human Resources Item                                                            Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          09 o    Page 79 of 89 Performance reviews in accordance with FENOC Performance Management Process FENOC Performance Management Process Development plans Total for 2 _                                            Color:
Total for 2                                              Color:
: 3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item                                                                Color Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number-DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  09      Page 80 of 89 Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total fo7alcolor:]
3b. Criteria Related to Questioning Attitude Item                                                        Color Quality of pre-job briefs Percent of CRs per person per group Number of programmatic CRs Program and process error rate Raising problems ITotal        r 3b                              IColor:
3c. Criteria Related to Rigorous work Control and Prudent Approach Item                                                      Color I Event Free Clock                                          I          I
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                09    Page 81 of 89 Industrial Safety Performance Individual Error Rate Program and process error rate Significant human performance errors result in plant transients Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)
Rework Rate (Maintenance)
Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities                        l Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c                                                  Colors
 
NUCLEAR OPERATING BUSINESS PRACTICE            Number0
____________________________________DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      09    Page 82 of 89 3d. Criteria Related to Open Communications Item                                                            Color Number of CRs per person per group Worker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                        09    Page 83 of 89 Item                                                              Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence In raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP
{Total      for 3d -                                    Color[
3e. Criteria Related to Nuclear Professionalism Item                                                            I Color FENOC Performance Management Process development plans Training attendance                                              l Item                                                              Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
____ _________ _____ ____ ____D              BB P-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          09      Page 84 of 89 Rework Rate (Maintenance)
Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9
Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE Number
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          09    Page 85 of 89 Item                                                Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security                                          l Quality Assurance ECP                                                                      l 9 Supply Chain Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews
 
NUCLEAR OPERATING BUSINESS PRACTICE    Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page I RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                              09    Page 86 of 89 Item                                                    Color Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP                                                                          19 Supply Chain Client Services Business Services Human Resources lTotal      for 3e                          lColor ItTotal    for 3                          lColors
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Numbers DBBP-VP-0002
 
==Title:==
Reision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                09    Page 87 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 1 of 3 Phase I Programs (Taken from NG-EN-00386, Rev. 0. Attachment 1) 65 total 10CFR50.59 Program Air Operated Valve (AOV) Reliability Program 9
Appendix R and Safe Shutdown Program ASME Section Xl Repair, Replacement, and Modification Program Auxiliary Chemistry Control Program Breaker Reliability Program Calculation Control Program Check Valve Reliability Program Chemistry Measuring & Test Equipment Program Commercial Grade Dedication Program Commitment Management Program (TERMS)
Configuration Management Program Containment Leakage Rate Test Program (Appendix J)
Control of Work Controlled Materials Program Core Design & Reload Analysis Program Corrosion-Erosion Monitoring and Analysis Program (CEMAP)
Engineered Spare Parts List Program Environmental Qualification (EQ) Program Equipment Modemization Program Fire Protection Program Foreign Material Exclusion Program Fuel Reliability Program Heat Exchanger Monitoring Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:                      -0
____ ____ ____  ____  ____D              BBP-V P-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  09      Page 88 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 2 of 3 Hydraulic Snubber Program                                                                          9 Infrared Thermography Program Inservice Test Program Leak Reduction Program Locked Valve Program Lubrication Monitoring and Analysis Program Maintenance Rule Program Material Receipt Inspection Program Measuring & Test Equipment Program Meteorological Monitoring Program Motor Operated Valve (MOV) Reliability Program Motor Reliability Program On-line Risk Management Program Operability Determination Program Post Accident Sampling Program Predictive Maintenance Program Preventive Maintenance Program Primary Water Chemistry Monitoring & Control Program Procurement Program Quality Classification Control Program Radioactive Effluent Controls Program Radioactive Materials Program Reactivity Management Program Safety Tagging Program Secondary Water Chemistry Monitoring & Control Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number
____ _________ _____    ____  ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    09        Page 89 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 3 of 3 Service Water System Reliability Program                                                              9 Severe Accident Management Program Shelf Life Evaluation Program Shutdown Risk Management Program Software Control Program Steam Generator Program Management Temporary Leak Sealing Temporary Modification Process Test Control Program Thermal Performance Monitoring Program Transient Counting Valve Packing Program Vendor Manual Control Program Ventilation Filter Testing Program Vibration Analysis Program Welding Implementation & Qualification Program Phase 2 Programs (taken from the Davis-Besse IMC 0350 Restart List)
Corrective Action Program Operating Experience Program Boric Acid Corrosion Control Program Reactor Coolant System Unidentified Leakage Monitoring Program In-Service Inspection Program Modification Control Program
 
Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 10 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
(94 pages to follow)
 
NUCLEAR OPERATING BUSINESS PRACTICE                                D      VNumber:
____ ____  ____  ____  ____D                  B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              10          Page 1 of94 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:
Vice President Approved:                C    itO            Offic        )
Chief Operating Officer Effective Date        DEC        2003
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                      Number:
DBBP-VP-0002 TiUe:                                                                                          Revision:                    Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                              10                  Page 2 of 94 TABLE OF CONTENTS Page 1.0  PURPOSE....................................................................................................................3 2.0  APPLICABILITY ........................................................................................................            3 3.0  RESPONSIBILITY......................................................................................................3 4.0  DETAILS.....................................................................................................................4 ATTACHMENT 1:      RESTART READINESS REVIEW INDICATORS ............                                                    ............... 7 ATTACHMENT 2:      PLANT RESTART READINESS REVIEW INDICATOR MATRIX..............................................................................................9 ATTACHMENT 3:      RESTART READINESS REVIEW FOR PLANT STARTUP ........... 12 ATTACHMENT 3A: RESTART READINESS RECOMMENDATION, SRB ....................                                                              13 10 ATTACHMENT 3B: RESTART READINESS RECOMMENDATION, CNRB                                                                    ...          14 ATTACHMENT 3C: RESTART READINESS RECOMMENDATION, ROP                                                                    ..              15 ATTACHMENT 4:      PLANT INSPECTION DOCUMENTATION SHEET ....................... 16 ATTACHMENT 5:      OPERATIONAL READINESS AFFIRMATION FORM .................... 17 ATTACHMENT 5A OPERATIONAL READINESS AFFIRMATION FORM (PART 2).. 18 ATTACHMENT 5B OPERATIONAL OVERSIGHT MGR. AFFIRMATION FORM ........ 19 ATTACHMENT 6:      CORE CONFIGURATION AFFIRMATION FORM .......................... 20 ATTACHMENT 7:      REACTOR STARTUP AFFIRMATION FORM ................................. 21 ATTACHMENT 8      SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRM ATION FORM .................................................................                                    22 ATTACHMENT 9:      ASSESSMENT OF SAFETY CULTURE ............................................ 23 APPENDIX A:      ASSESSMENT OF SAFETY CULTURE CRITERIA ......................... 26 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX .............. 65 ATTACHMENT    1:    SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX ........ 66 ATTACHMENT 12:      PROGRAM OWNERSHIP LIST ....................................................... 92
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number:
____ ___ ____ ____ ____ ____ ___ ____  ____    ___D                B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10          Page 3 of 94 1.0    PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.
2.0    APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.
Adherence to this Business Practice is mandatory.
3.0    RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.
Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.
The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.
The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.
The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002 rite:                                                                Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    10      Page 4 of 94 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.
The Chief Operating Officer is responsible for final approval prior to plant restart.
4.0    DETAILS
: 1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
: 2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment I that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
: 3. The methodology for the review process consists of the following steps:
* Monitor plant system/component work activity progress during the outage
* Monitor emergent work/issues during the outage for shutdown concerns
* Monitor personnel and administrative issues during the outage for restart concerns
* Assess Restart Readiness Review Indicators as identified on Attachment , as applicable per Attachment 2.
* Assess Safety Culture as identified on Attachment 9                                  10
* Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date. Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.
: 4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    10      Page 5 of 94
: 5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
: 6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
: 7. Completed Attachments I and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
: 8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
: 9. The Shift Manager of each crew shall:
10
: a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:
                        -adequacy of staffing levels, personnel experience and qualification levels.
                        -assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.
                        -completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.
                        -completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.
: b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:
                        -adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.
                        -all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    10        Page 6 of 94
                          -temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.
: c. Complete Attachment 5.
: 10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head.
Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
: 11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension. Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.
: 12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.
: 13. The Manager-Operations, shall complete Attachment 5A, Operational Readiness Affirmation Form, Part 2. This affirmation, by the Manager-Operations, affirms that the Operations Improvement Action Plan restart required actions are complete; the Integrated    10 Restart Test Plan is ready to support heatup and startup; and the Work Management Philosophy for the first and second quarters of 2004 is issued and disseminated to the DB management team.
: 14. The Operations Oversight Manager shall complete Attachment SB, Operations Oversight Managers Affirnation. This affirmation, by the Operations Oversight Manager, affirms that the Operational Oversight Managers have assessed operational effectiveness prior to startup and that procedure quality is acceptable, Operations adherence to procedures is acceptable and operational activities are conducted in an industry accepted manner.
 
i            NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:      BP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        Page 7 of 94 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS Page I of 2 Plant Section or 0350 Checklist Item                                                            Acceptable to Mode                                                                                            Support Restart?
Yes/No/NA I        All assigned outage work activities are complete to support plant restart and operations.
This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation.
(Attachment 2. Column a) 2        Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3        Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4        Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. Managers must attach detailed written                            10 documentation from their walkdown area (Attachment 2, Column d) 5        The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring:
(Attachment 2. Column e)
* Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
* Planned walkdowns are scheduled appropriately 6        Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7        Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8        Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9        System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.
10        Operating Experience reports have been reviewed to ensure no potential operability concerns.
11        Procedure alterations/PCRs arc ready for mode change or restart.
12        Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10        Page 8 of 94 ATTACHMENT 1:          RESTART READINESS REVIEW INDICATORS (Continued)
Page 2 of 2 Plant Section or 0350 Checklist Item_                                                          Acceptable to Support Mode                                                                                            Restart?
Yes/No/NA 13      All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14      All 0350 Discovery Action Plan milestones identified as required for restart are complete.
(Attachment 2, Column k) 15      All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column 1) 16      All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17      All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18      All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19      Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20      All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21      Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)
Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete, Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.
Section Manager or 0350 Checklist Individual (Please Print Your Name)
Signature:                                                                    Date_
Section Manager or 0350 Checklist Individual
 
NUCLEAR OPERATING BUSINESS PRACTICE                                                                        Number:
_.D_ _ _ __ __ __ __  _ _  _ _ _  _  _  _  _  _  _  _ _  _ _  _ _  _ _  _ _ _  _ _ _ _  _  _                    B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                                                  10            Page 9 of 94 ATTACHMENT 2:                            PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3 u~~          0  .2                                                    r.            -
U^                                                ..
o      W
                                                        ~~~~
                                                      .~~~    U;                          I-0j      U l
W A        ~                      W0V L                            j    o;    U O
                                                  -          U F        z                  o      U      z          *2  ,      O4i Plant                                    _                                                        _
Operations                              X X            X        X        X        X        X      X        X          X                  X RP                                      X        X          X X                X        X      X                              X              X Chemistry                                X        X                  X        X        X      X                              X            X Outage Management and                    X                  X        X        X        X      X                              X            X Work Control                                    _                    _
FIN                                      X                            X                  X      X                              X              X Mechanical                              X        X                  X                  X      X                              X            X E&C                                      X        X                X                      X      X                              X            X        10 Maint. Serv.                            X                            X                  X      X                              X            X Training                                          X                  X                  X                                      X              X Safety                                  =        X                  X                  X      =                                            x Engineering                              ___
Plant Engineering                        X        X          X        X        X        X      X                              X              X Design Engineering                      X        X          X        X                  X                                      X              X Project Management                      X        X          X        X                  X                                      X            x RRT                                      X      X                    X                  X        -                                            X Reactor Engineering                      X        X          X        X        X        X                                      X            X Support Services Regulatory Affairs                      X        X          X                X        X        X                              X            X (includes Emer. Prep.)
Quality Services                                X                                      X                                      X            x Security                                                                                X      _          X                                X Other Sections                                                        ___
QA/QC                                    X      X          X                          X      -                                            x Supply Chain                                                                  X        X                                      X            X Client Services                                                                          X                                                    x Business Services                                                                        X                          _                        X Human Resources                                                                          X                      ___              X            X
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number:
DBBP-VP-0002 Tifie:                                                                      Revision:                Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                          10              Page 10 of 94 ATTACHMENT 2:          PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX 0~~~~~
U~~~~~~~~~U 0
0                              -~~~
Xe      &deg;i  g: E    vi t E          .V 0350 Checklist Item                                    I                                __
: 1. Adequacy of Root Cause Determinations-                  X                      X              X        x S. Loehlein, M. Roder, D. Gudger, J. Powers, D.
Eshelman, F. von Ahn, L. Myers*
: 2. Adequacy of Safety Significant Structures,              X          X            X              X        X Systems and Components--D. Baker, A. Stallard, T. Chambers, R. Hovland, J. O'Neill*
: 3. Adequacy of Safety Significant Programs--A.              X          X            X McAllister, L. Dohrmann, S. Loehlein, C. Daft,
: 1. Grabnar, R.Farrcll, D. Schreiner, R. Perry, K.
Ostrowski*
: 4. Adequacy of Organizational Effectiveness and              X          X            X              X        x Human Performance- M. Bezilla, J. Powers*
: 5. Readiness for Restart-C. Price, F. VonAhn, R.                      X            X Hovland, R. Schrauder, A. Stallard, J. Hirsch*
: 6. Licensing Issue Resolution--J. Powers, K.                            X          X Ostrowski*          _
: 7. Confirmatory Action Letter Resolution--L.
Myers, C. Price K. Ostrowski*                                    T                X
* Or an approved designated alternate
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10      Page 11 of 94 ATTACHMENT 2:        PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX
                                                                            .                            I..
t~~~~~~~~~
U                                        I-                      0    J3 U~~~~~~~~~~~~~~~~~~~~~~~~~~~~~(
CA                                              Cj~~~~~~~~~~~~~~~~~~~C 0      MI')      e-t    e as Restart Station Review Board    X        X            X                                X Quality Services                                                        X Employee Concerns Program      _                                                  _              X Station Review Board (Plant                                                                                X Operating Review Committee)
Company Nuclear Review                                                                                      X Board Restart Overview Panel                                                                                      X
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                10      Page 12 of 94 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Change Recommended By:
Mode_
Plant Manager-Davis-Besse Nuclear Power Station                  Date Director-Davis-Besse Nuclear Engineering                          Date Director-Davis-Besse Work Management                            Date Director-Davis-Besse Support Services                            Date Director-Davis-Besse Restart                                    Date RESTART /MODE CHANGE APPROVAL:
c Vice President-Nuclear                                            Date Date Chief Operating Officer                                          Date
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number:
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10      Page 13 of 94 ATTACHMENT 3A: RESTART READINESS RECOMMENDATION.
STATION REVIEW BOARD 10 The Station Review Board has performed its functions during 13RFO as prescribed in DB-DP-00022, Station Review Board. The SRB is responsible to perform in-depth reviews to identify nuclcar safety concerns and to carry out the duties defined in the aforementioned procedure. Reviews include, but are not limited to, plant administrative procedures and changes; proposed procedures and changes to procedures and equipment or proposed tests or experiments determined to involved a OCFR50.59 evaluation; proposed changes to Technical Specifications or the Operating License; all written IOCFR50.59 evaluations, and changes to plans related to the Davis-Besse Operating License.
Based upon the results of its meetings, reviews and assessments, the SRB believes that Davis-Besse has taken proper actions to ensure that the plant, is ready for safe and reliable operation, and that the plant can be operated in conformance with applicable requirements.
SRB Chairman Date
 
I        NUCLEAR OPERATING BUSINESS PRACTICE                            Number:DBBP-VP0002 Tile:                                                                  Reiin            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  10          Page 14 of 94 ATTACHMENT 3B: RESTART READINESS RECOMMENDATION COMPANY NUCLEAR REVIEW BOARD CNRB has assessed plant activities throughout RFO 13. The scope of the assessments included the planning, discovery, and implementation of the Return to Service Building Blocks. These assessments      10 have included documentation reviews, meetings with plant management, and assessment of NQA activities.
Based upon the results of its assessments, the CNRB concludes that FENOC has taken sufficient actions to ensure that the plant, programs, and organization are ready to support safe and reliable operation of Davis-Besse, and that there is reasonable assurance that the plant can be operated in conformance with applicable requirements and without endangering the public health and safety.
CNRB Chairman Date
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number. DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10      Page 15 of 94 ATTACHMENT 3C: RESTART READINESS RECOMMENDATION, RESTART OVERVIEW PANEL The Charter for the Davis-Besse Restart Overview Panel requires the ROP to make a recommendation        10 for the return to service of Davis-Besse.
The ROP has overviewed plant activities since it was created in mid-2002. The ROP has primarily focussed on assessing the planning, discovery, and implementation of the Return to Service Building Blocks. These assessments have included documentation reviews, interviews of plant personnel, observations of plant activities, and monthly meetings with plant management.
Based upon the results of its assessments, the ROP concludes that FENOC has taken sufficient actions to ensure that the plant, programs, and organization are ready to support safe and reliable operation of Davis-Besse, and that there is reasonable assurance that the plant can be operated in conformance with applicable requirements and without endangering the public health and safety.
ROP Chairman Date
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                10    Page 16 of 94 ATTACHMENT 4:  PLANT INSPECTION/WALKDOWN DOCUMENTATION SHEET Page I of I Mode_
ASSET LABEL:
Or AREA INSPECTED:
NOUN NAME:
LOCATION:
DESCRIPTION:
MAINTENANCE TAG/WORK ORDER #:
CONDITION REPORT INITIATED (#)_
MODE RESTRAINT:                    Yes        No SUBMITTED BY:                                    DATEDTIME                  I (please print your name)
SIGNATURE:
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10      Page 17 of 94 ATTACHMENT 5:              OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:
Shift Manager:
(Please Print)
Mode_
Review Summary:
Thie Shift Managershould initial each item below to affirm that he/she and the operatingcrew have completed the required actions:
Shift staffing levels, including personnel experience and qualification levels, are adequate.
Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.
Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.
Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.
The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.
Affirmation:
Based upon an evaluation of the considerationssetforth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operatingcycle and the operating crew is ready to startupand operate the plant in a safe and reliable manner.
Shift Manager:
Print/Signature/Date Reviews and Approvals:
Manager-Operations:
Print/Signature/Date Of -*                                    l Remarks: (Attach a continuation sheet if applicable)
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number:
DBBP-VP-0002
 
==Title:==
Revision;          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        10        Page 18 of 94 ATTACHMENT 5A: OPERATIONAL READINESS AFFIRMATION FORM (Part 2)
Review Summary:                                                                                            10 The Manager-Operationsshould initial each item below to affirm that the requiredactions have been completed The Operations Improvement Action Plan restart required actions are complete.
The Integrated Restart Test Plan has been reviewed, approved and is ready to support plant heatup and restart.
The Work Management Philosophy for first quarter of 2004 is issued and has been disseminated to the DB Management Team Affirmation:
Based on ny knowledge andjudgment. the above actions are complete and the Operatorsare ready to Jheatup, startup and operate the plant in a safe and reliable manner.
Manager-Operations:
Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10      Page 19 of 94 ATTACHMENT SB: OPERATIONS OVERSIGHT MANAGER AFFIRMATION FORM Review Summary:
The Operations Oversight Manager should initialeach item below to affirn that the requiredactions have been completed 10 The Operational Oversight Managers have observed Operations crews at the simulator, in pre-job briefs, shift turnover, plant evolutions, non-licensed operator rounds, plant tours and post job briefs.
The Operational Oversight Managers have monitored Operations ownership and monitored shift turnover meetings to ensure safety related activities receive the attention warranted by their significance.
The Operational Oversight Managers have observed Operations crews relative to procedure use and adherence and it is in accordance with management expectations.
The Operational Oversight Managers have assessed Operations personnel Leadership in Action characteristics of Nuclear Professionalism and Nuclear Safety .
Affirmation:
In mv opinion, and based on ny observations of training,integratedprocedure enhancements and on shift behaviors. as well as reportsfron the OperationalOversight Managers,I believe the DB Operatorsare readv to restart the unit and return the plant to safe and reliableoperation.
Operational Oversight Manager:
Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
__ __                  DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10      Page 20 of 94 ATTACHMENT 6:          CORE CONFIGURATION AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement offuel in te reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is requiredpriorto installationof the reactorhead.
All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.
All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.
No fuel assemblies in the reactor core are known leaking assemblies.
A I0CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)
The reactor core loading has been verified.
All reactivity control components in the reactor core will meet their design functions.
All nuclear instrumentation in the reactor core will meet their design functions.
Affirmation:
Based on my knowledge andjudgment, the requiredconditions exist and the reactorcore is configured to support safe and reliableoperation through the cycle.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                              Number:                            I
____ ____    ____  ____    ____D                B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        10        Page 21 of 94 ATTACHMENT 7:            REACTOR STARTUP AFFIRMATION FORM Mode_
Review Summary:
The Supervisor-DB Reactor Engineeringshould initial each item below to affirm that the required conditions exist priorto reactorstartup.
Estimated Critical Conditions have been prepared and independently verified.
Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)
Personnel are available, as required, to support reactor startup and power ascension to 100%.
Required training has been completed for Nuclear Fuels personnel.
Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.
The Core Monitoring System is operable.
All reactivity control systems will meet their design functions.
Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.
There are no outstanding reactivity management issues impacting the safe operation of the reactor core.
Affirnation:
Based on my knowledge andjudgment, the required conditions exist and the reactorcore is read to support a safe startup andpower ascension.
Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number
_____    _____    ____      ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10        Page 22 of 94 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode
: 1. Name of System/Program:
: 2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
: 3. System/Program is ready for Mode                        Yes_ or No
: 4. The system/program is ready for Mode                    because: (if not ready, skip to #5)
: 5. The system/program is not ready for Mode                      because:
and the following actions are in place to address these issues:
The system/program will be ready for Mode            _  by:                  (Date)
: 6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable:
Yes      or No        (Attach a list of the above items)
: 7. Housekeeping issues associated with this system/program have been addressed for Mode                          :
Yes      or No          (Attach a list of those not resolved)
: 8. I have the following concerns about my system and its readiness for Mode                      :
Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be schediuledforpresentation to the Plant Support Center if there is a concern relative to this mode change.)
: 9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode                          (Attach a list).
Name:                                                                          Extension:
(Please Print)
Signature:                                                                    Date:
 
I          NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:DBBP-VP-0002 TUe                                                                                  Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  10      Page 23 of 94 ATTACHMENT 9:              ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:
Improving safety culture is a long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.
Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report is written at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. If there is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.
The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review Is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating If other factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.
The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked "NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.
Safety Culture Commitment Area/Criteria Ratings:
Green:              all major criteria/attributes are acceptable with a few minor criteria deviations White:              all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow:              all major criteria/attributes are acceptable with several criteria requiring prompt management action Red:                several major criteria/attributes do not meet acceptable standards and require immediate management action
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Tite:                                                                            Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10      Page 24 of 94 ATTACHMENT 9:            ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where surveys and/or interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.
Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.
At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.
Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:
Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.
For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.
If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.
At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.
Attachments 10 and 11 will be included as part of that report.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
                                                                                .__    __  DBBP-VP-0002 Tide:                                                                          Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10    Page 25 of 94 ATTACHMENT 9:            ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_
Item                                                                                                      Color
: 1. Policy or Corporate Commitment Area
: a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
: b. Management values are clearly reflected in the Business Plan and are understood by the organization
: c. Resources are available or can be obtained to ensure safe, reliable operations
: d. Self-Assessment is a tool used to monitor, assess and improve our performance
: e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
: 2. Plant Management Commitment Area
: a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
: b. Goals and roles are clear and teamwork is reinforced
: c. Ownership and accountability is evident
: d. Training and Qualification are valued
: e. Commitment to continuous improvement is evident
: f. Cross-functional work management and communication
: g. Creating an environment of engagement and commitment
: 3. Individual Commitment Area
: a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
: b. Questioning attitude-challenges are welcomed
: c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
: d. Open communications-associates are comfortable in voicing opinions, issues and concerns
: e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions      l I    I support readiness for mode change. l Section Manager (Please Print Your Name)
Signature:                                                                  Date_
Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002 Title                                                                              Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10        Page 26 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39
: 1. POLICY COMMITMENT AREA Ia. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE                          RED                  YELLOW                      WHITE                    GREEN Policy statement          Policy statement is      Policy statement is      Policy statement is      Policy statement is on Safety Culture*        issued but it is not    issued but only          issued and is            issued and is reinforced by            occasionally reinforced  frequently reinforced    continuously reinforced FENOC                    by FENOC                  by FENOC                  by FENOC management              management.              management.              management.
Policy statement          Policy statement is      Policy statement is      Policy statement is      Policy statement is on Safety                issued but it is not    issued but only            issued and is            issued and it is a strong Conscious Work            reinforced by          occasionally reinforced    frequently reinforced    statement of safety Environment              FENOC                  by FENOC                  by FENOC                  conscious work (SCWE)'                  management.            management.                management.              environment and often reinforced by FENOC management Making employees          Policy statements      Policy statements          Policy statements are    Policy statements are aware of policy          simply issued as        distributed separately    communicated by at        communicated to statements'                part of FENOC          to employees in            least two                employees and (Explain why white        Business Plan.          memo.                      means.(e.g., hard        emphasized regularly in is acceptable if there                                                        copy distribution,        meetings and face to is no face to face                                                            newsletters, group        face communication.
communication)                                                                meetings, training, stand down).
Employee                  Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveys/interviews understanding of          indicate less than      indicate that 70-80% of    indicate that 80-90%      indicate that more than policies"                  70% of employees        the employees              of employees              90% of employees understand the          understand the            understand the            understand the policies policies.              policies and consider      policies and consider    and consider safety a safety a FE value.        safety a FE value.        FE value and the normal way to do business.
Worker                  Surveys/interviews      Surveys/interviews        Surveys/interviews        Surveys/interviews understanding of          indicate that less      indicate that between      indicate that between    indicate that more than responsibility to        than 85% of workers      85-90% of workers          90-95% of workers        95% of workers raise safety              understand their        understand their          understand their          understand their concerns**                responsibility to raise  responsibility to raise    responsibility to raise  responsibility to raise nuclear safety or        nuclear safety or          nuclear safety or        nuclear safety or quality quality concerns.        quality concerns.          quality concerns.        concerns.
* Site wide assessment only. Data provided from Edventures survey results
                      **  Site wide assessment only. Data provided from Edventures survey results and 4Cs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:                          -
DBBP-VP-0002                I
 
==Title:==
Revision:            I Page RESTART READINESS REVIEW EXTENDED IPLANT OUTAGE                                                                              10          Page 27 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39
: 1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE                    RED                YELLOW                  WHITE                        GREEN Corporate values*      There is no          There is a          There is a corporate      There is a corporate corporate level      corporate level    level statement of        level statement of statement of        statement of        commitment to              commitment to safety.
safety values.      commitment to      safety. FirstEnergy        FirstEnergy FirstEnergy          safety.            management meets          management meets management          FirstEnergy        occasionally with          frequently with plant does not            management          plant personnel to        personnel to express its express its          meets              express its safety        safety values.
safety values to    infrequently with  values.
plant personnel. plant personnel to express its safety values.
Statement of          There is no          The statement of    The statement of          The statement of mission, vision,        statement of        Mission, Vision,    Mission, Vision, and      Mission, Vision, and and values**            Mission, Vision,    and Values          Values places greater      Values emphasizes and Values and      places weight on    weight on safety than      safety first, then allows employees            safety and often    on production/profits      consideration of believe focus is    employees          and most employees        production and profits on production        believe the        agree that the            and over 90% of and profits.          overriding focus    overriding priority is    employees agree based is safety          on safety                  on surveys.
FENOC Business          Business Plan        Business Plan      Business Plan              Business Plan contains Plan*                  contains no          contains few        contains Strategic        Strategic Objective Strategic            Strategic          Objective Measures        Measures on safety and Objective            Objective          on safety with            all are being fully Measures on          Measures on        implementation plans.      implemented.
safety.              safety but no implementation plans
                  *Site wide assessment only. Data provided by Senior Management
                  ** Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                              Number:                                I
____    ____      ____      ____        ____D                B B P-V P-.0002 Ttle                                                                                        Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                          10          Page 28 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39
: 1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE                      RED                  YELLOW                        WHITE                        GREEN Adequacy of          More than five              More than three          Three or less                All management management          supervisor or above        supervisor or            supervisor or above          positions are filled with resources*          positions are not          above positions          positions are not filled    ANSI qualified FENOC filled with ANSI            are not filled with      with ANSI qualified          individuals.
qualified FENOC            ANSI qualified          FENOC individuals.
individuals.                FENOC individuals.
Adequacy of          More than four              Three or four            One or two sections          Each section has a full personnel            sections do not have        sections do not          do not have sufficient        complement of resources'#          sufficient personnel        have sufficient          personnel to perform          personnel (minus to perform their            personnel to            their assigned                normal attrition) to assigned                    perform their            responsibilities              perform its assigned responsibilities            assigned                without contractor            responsibilities.
without contractor          responsibilities        support support                    without contractor support Adequacy of          Risk significant            The majority of        All risk significant        Sufficient funding exists funding**            activities, to improve identified risk              identified                  to perform more than nuclear safety, as          significant              improvements to              just risk significant defined by the              improvements to nuclear safety, as                    improvements, as Senior Leadership          nuclear safety, as identified by the PRC              identified by the PRC in Team and Project            identified by the        for the plant,              plant, programs and Review Committee            PRC for the plant, programs, or other                other activities to (PRC) are not being programs, or                    activities, are funded      improve nuclear safety.
funded in a timely        other activities,        in a timely manner.
manner and funding are funded in a was requested and          timely manner.
rejected by FENOC Executive Management.
* Site wide assessment only. Data provided by Human Resources
  #Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
  *Site wide assessment only. Data provided by the chairman of the PRC
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10          Page 29 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39
: 1. POLICY COMMITMENT AREA Ic. CRITERIA RELATED TO RESOURCES (continued)
Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools,    More than 25 %        Between 20-        Between 10-20% of          Less than 10% of material and          of scheduled        25% of scheduled    scheduled tasks            scheduled tasks PMs, equipment to          tasks (PMs,          tasks (PMs, Work    (PMs, Work Orders,        Work Orders, ECRs complete site        Work Orders,        Orders, ECRs        ECRs and projects)        and projects) are not tasks*                ECRs and            and projects) are  are not being              being completed by the projects) are not    not being          completed by the site      site in a timely manner being completed      completed by the    in a timely manner        due to lack of tools, by the site in a    site in a timely    due to lack of tools,      material or equipment.
timely manner        manner due to      material or due to lack of      lack of tools,      equipment.
tools, material or  material or equipment.          equipment.
Adequacy of tools,    More than 25%        Between 20-25%      Between 10-20% of          Less than 10% of key material and          of key scheduled    of key scheduled    key scheduled tasks        scheduled tasks are not equipment to          tasks are not        tasks are not      are not being              being completed by the complete Section      being completed      being completed    completed by the          section in a timely tasks                by the section in    by the section in  section in a timely        manner due to lack of a timely manner      a timely manner    manner due to lack of      tools, material or due to lack of      due to lack of      tools, material or        equipment.
tools, material or  tools, material or  equipment.
equipment.          equipment.
Site wide assessment only. Data provided by Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
Title                                                                              Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 30 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39
: 1. POLICY COMMITMENT AREA Id. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our performance ATTRIBUTE                  RED                    YELLOW                  WHITE                        GREEN Use of Nuclear    Less than 70% of        Between 70-80% of      Between 80-90% of          More than 90% of the Quality            the sections have        the sections have    the sections have          sections have used Assurance to      used NQA input            used NQA input to      used NQA input to          NQA to supplement supplement the    to supplement the        supplement the        supplement the self-        the self-assessment self-            self-assessment          self-assessment        assessment process          process as defined in assessment        process as defined        process as defined    as defined in NOBP-        NOBP-LP-2004 process            in NOBP-LP- 2004          in NOBP-LP-2004        LP-2004 Self-              Less than 60% of        Between 60-75% of      Between 75-90% of          More than 90% of assessments in    sections < 14)          sections (15-17)      sections (17-20)            sections (>20) have accordance        have planned              have planned          have planned                planned ongoing self-with NOBP-LP-      ongoing self-            ongoing self-          ongoing self-              assessments for 15 &
2004, FENOC      assessments for          assessments for 1      assessments for 15          2nd quarter 2004.
Ongoing Self-      15' & 2' quarter        & 2nd quarter 2004.    & 2rd quarter 2004.
Assessment        2004.
Guideline*
Section            Performance              Section performance    Section performance        Section performance Performance        indicators related to    indicators exist for  indicators exist for      indicators exist and are Indicators        safety and quality        important activities  important activities        appropriate and are being exist for the section    affecting quality and  affecting quality and      regularly updated for safety but less than    safety and 75-89% of      important activities 75% of goals are met    goals are met              affecting safety and quality, with more than 90% of goals met.
Personnel          The performance          The performance        The performance            The performance Performance        appraisal program        appraisal program      appraisal program          appraisal program Appraisals"        does not include        includes              includes assessments        includes assessments of assessments of          assessments of        of safety or quality of    safety and quality of safety or quality of    safety or quality of  performance but some        performance and the performance.            performance but most  appraisals have not        appraisals are being employee appraisals    been performed in          performed in timely have not been          timely manner and          manner and all performed.            some employees do          employees have a current I                                                not have a current          appraisal.
appraisal.
                'Site wide assessment only. Data provided by Quality Services
                *Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Title                                                                            Revison:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        Page31of94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 6 of 39
: 1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.
ATTRIBUTE                    RED                  YELLOW                  WHITE                    GREEN Nuclear              The Nuclear            The Nuclear            The Nuclear              The Nuclear Committee Committee of          Committee of the      Committee                Committee has safety    has safety performance Board of              Board has little      occasionally discusses  performance as a part    as a part of the agenda Directors            focus on safety        safety performance as    of the agenda every      every meeting and performance in the    a topic in the agenda. meeting                  requests additional agenda.                                                                  presentations relative to specific issues to monitor performance Company              The CNRB has a        The CNRB agenda        The CNRB agenda          The CNRB agenda has Nuclear Review        safety                has a safety            has a safety            a safety discussion Board (CNRB)+        performance            discussion and          discussion at every      every meeting and is assessment            monitors safety          meeting and reviews      proactive in providing discussion on the      performance              presentations on        safety focus actions for agenda.                                        safety focus issues      FENOC Nuclear Quality        NQA is not            Some NQA audits or      NQA audits or            NQA is regularly Assurance            performing audits      assessments were        assessments were          performing audits and (NQA)**              or assessments of      performed when          performed when            assessments of important safety      required and a number    required, for important  important safety activities and not    of areas of concern      safety activities and    activities and identifying finding areas of      were identified for    some Significant          key issues for concern causing        Important safety        Conditions Adverse to    improvement that are Significant            activities causing      Quality were noted        below the Significant Conditions            Significant Conditions                            Condition Adverse to Adverse to Quality    Adverse to Quality                                Quality threshold.
Learning from      Personnel in the      Personnel in the        Personnel in the          Personnel in the section the experience      section do not        section seldom          section occasionally      routinely participate in of the industry    participate in        participate in industry participate in industry  industry committees, industry              committees, visit other committees, visit other  visit other sites or host committees, visit      sites or host personnel sites or host personnel  personnel from other other sites or host    from other sites        from other sites          sites personnel from other sites
            *Site wide assessment only. Data provided by Senior Management
            +Site wide assessment only. Data provided by NQA Manager or VP Oversight
            **This item is assessed by NQA only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10      Page 32 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 7 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                      RED                  YELLOW                    WHITE                    GREEN Management          There is a              There is a management    There is a              There is a management observations        management              observation program      management              observation program performed as        observation program    and 65-75% of            observation program      and more than 90% are scheduled with      and less than 65%      management              and 76-90% are          performed as proper              of the observations    observations are        performed as            scheduled and less coaching*            are performed as        performed as            scheduled and less      than 5% rated as scheduled and          scheduled and greater    than 10% rated as        overall unsat.
                      >90% indicate no        than 10% were rated      overall unsat, coaching required.      overall unsat.
Management          Most management        Between 50-74% of the    Between 75-89% of        More than 90% of the observations        observations are not    management              the management          management are self            self-critical.          observations performed  observations            observations performed critical*                                    are self-critical and    performed are self-      are self-critical and actions implemented. critical and actions    actions Implemented.
implemented.
Management          No method has been      One method has been      Two means have          Multiple means have emphasis on          used in the last        used in the last month  been used in the last    been used by safety to            month to provide        to provide emphasis on  month to provide        management in the last employees;          emphasis on safety      safety to employees in  emphasis on safety to    month to provide face questioning          to employees in the    the section (e.g., town  employees in the        to face emphasis on attitude            section (e.g., town    hall, 4Cs or All Hands  section and at least    safety to employees in hall, 4Cs, or All      meetings, standdowns,    one was face to face    the section (e.g., town Hands meetings,        newsletters, and        (e.g., town hall, 4Cs    hall, 4Cs or All Hands standdowns,            training).              or All Hands            meetings, standdowns, newsletters, and                                meetings,                newsletters, and training).                                      standdowns,              training).
newsletters, and training).
            *Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____    ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        I Page 33 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 8 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                    YELLOW                      WHITE                    GREEN Leadership in        Leadership in          Leadership in Action        Leadership in Action      Leadership in Action*              Action includes        includes discussions on    includes discussions      Action includes discussions on          safety culture.
* on safety culture. '      discussions on safety culture.
* And                          And                        safety culture.
And                    Employee feedback          Employee feedback          And Employee feedback      indicates it was            indicates it was very      Employee indicates it was not    effective                  effective.                feedback indicates effective.                                                                    it was very And                          And                        effective And                    Leadership in Action        Leadership in Action      And Leadership in          training has been            training has been Action training has    available and                available and              Leadership in been available and      scheduled for more          scheduled for more        Action training has scheduled for less    than 75% of                  than 80% of                been available and than 75% of            supervisors and above        supervisors and            scheduled for supervisors and        within 12 months of          above within 12            more than 85% of above within 12        new appointment.*            months of new              supervisors and months of new                                      appointment.*              above within 12 appointment.*                                                                  months of new appointment.*
Problem solving-    A problem solving      in more than 5 cases,        In all but one case,      The problem process exists but    the problem solving        the problem solving        solving process, there is no use of    process NOP-EN-3001        process, NOP-EN-            NOP-EN-3001 has the document in the    has not been properly      3001 has been              been properly section and CRs        implemented in the          property implemented        implemented in were written to        section for applicable      in the section for          the section for document the          conditions and CRs          applicable conditions      applicable failure to use the    were written in the        during the previous        conditions during process during the    previous quarter.          quarter.                    the previous previous quarter.                                                              quarter.
Site wide assessment only. Data provided by Human Resources
          **Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
I____      DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  I          10    l Page 34 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 9 of 39
: 2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)
There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE                    RED                  YELLOW                      WHITE                  GREEN Decision          A Safety significant    A Safety significant      The majority of safety  Safety significant making            Condition Adverse to    Condition Adverse to      significant decisions    decisions were made in Quality Condition        Quality Condition        were made in the        the section with Report indicates that    Report indicates that    section with adequate    required information, decisions were          decisions are made in      information,            management oversight, made in the section      the section with minimal  management              involvement and peer in isolation without    information,              oversight,                checking during the adequate                management oversight,    involvement and peer      past six months as information,            involvement and peer      checking during the      indicated by no SCAQs.
management              checking during the      quarter as indicated oversight,              past two months.          by no SCAQs.
involvement and peer checking during the past month.
Improvements      There have been          There have been some    There have been          Significant in safety          minimal                  improvements made in      obvious                  improvements have margin*            improvements made        safety margin.            improvements made        been made in safety in safety margin.                                  in safety margin.        margin.
Plant activities  A significant plant      Two Condition Adverse    Significant plant        Significant plant receive proper    event, associated        to Quality CRs            activities associated    activities associated management        with the section,        associated with the      with the section had a  with the section had a attention and      occurred during the      section were written      management plan          management plan with safety focus      previous quarter and    due to lack of            with a management        a management sponsor a lack of a              management attention      sponsor and              and management (Reference        management              or lack of safety focus  management              oversight scheduled for NG-DB-00800)      attention or safety      during the previous      oversight scheduled      the duration of the focus was indicated      quarter.                  for the duration of the  activity and no CAQ and an SCAQ                                        activity and only one    events occurred during written.                                            CAQ event occurred      the previous quarter.
indicating a lack of management attention during the previous quarter.
'Site wide assessment only. Data provided by Design Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
______________      __          DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  10        Page 35 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 10 of 39
: 2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED                YELLOW                    WHITE                        GREEN Understanding          Station surveys      Station surveys        Station surveys and/or        Station surveys that safety is        and/or interviews    and/or interviews,    interviews show that 80-      and/or interviews highest priority*      show that less        show that 70-80%      90% of employees,            show that more than than 70% of          of employees,          understand that safety is    90% of employees        10 employees            understand that        the highest priority.        believe that safety is understand that      safety is the highest                                the highest priority.
safety is the        priority.
highest priority.
Program                Five or more of the  All identified          All identified programs      All identified ownership"            identified            programs have          have assigned owners.        programs have programs in the      assigned owners        With several exceptions,      assigned owners. In program review do    and 3-4 SCAQ/          program owners are            general, program not have assigned    CAQs were written      implementing their            owners are owners and > five    on different          assigned responsibilities    implementing their SCAQICAQs were        programs in the        and 1-2 SCAQ/CAQs            assigned written against      past quarter.          were written on different    responsibilities and different programs                          programs in the past          no SCAQQICAQs in the past quarter.                        quarter.                      were written against programs in the last quarter.
Ownership of          More than 5% of        5% of SCAQ            Less than 5% of SCAQ          Less than 5m of corrective              SCAQ remedial        remedial or            remedial or preventive        SCAQ remedial and actions                and preventive        preventive restart    restart required              preventive restart restart required      required corrective    corrective actions and        required corrective Does not include      corrective actions    actions and 10% of    10% of CAQ remedial          a0iof            andthan less CRs or CAs linked      and more than          CAQ remedial and      and preventive restart        an% of CA remedial to P3 activities.      10% of CAQ            preventive restart    required corrective          and preventive restart remedial and          required corrective  actions for the section,      required corrective preventive restart    actions for the      have received 2                actions for the section required corrective    section, have        extensions for the            have received less actions for the        received more than    previous quarter.              than 2 extensions for section have          2 extensions for the                                the previous quarter.
required more          previous quarter.
than 4 extensions for the previous quarter.
                    *Site wide assessment only. Data provided from Edventures survey results "Site wide assessment only. Data provided by Plant Engineering Manager. See    Attachment 12 for identified programs.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 36 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 11 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                      RED              YELLOW                  WHITE                        GREEN Ownership of            The quality of      The quality of      The quality of              The quality of engineering              engineering        engineering          engineering                engineering products as products as              products as          products as        products as                measured by the EAB is measured by the          measured by the      measured by the    measured by the            1.0 or less.
Engineering              EAB is greater      EAB is between      EAB is between 2.0 Assessment Board          than 3.0.            3.0 and 2.1.        and 1.1.
(EAB)-
Effectiveness of          The individual      The individual      The individual error        The individual error rate supervision of            error rate is >0. error rate is <.45-  rate is<.35->.26            is<0.26 individual errors individuals"            45 individual        >.36 individual    individual errors per      per 10,000 hours errors per          errors per 10,000    10,000 hours              worked.
10,000 hours        hours worked.        worked.
worked.
Intra-department        As a Manager, I      As a Manager, I      As a Manager, I            As a Manager, I believe teamwork and              believe there is    believe there is    believe alignment is        alignment and teamwork alignment ((Some          no alignment        minimal              improving and              are obvious among unit supervisors          and little          alignment and        teamwork can be            managers in all activities will input to this      teamwork            some teamwork        seen in some key            of my department.
attribute, such as,      among my            among my            activities among my Reactor                  Department's        Department's        Department's Engineering and          managers.            managers.            managers.
RRT.)
Expectations              Four or more        Three sections      One or two sections        All sections have sections do not      do not have          do not have                statements of have statements      statements of        statements of              expectations and of expectations. expectations. For    expectations. For          managers are For those            those that do,      those that do, most        reinforcing them and sections that do,    most employees      employees                  employees understand employees            implement them.      implement them.            and routinely implement frequently do not                                                  Xthem.
implement them.                                                    I
          'Site wide assessment only. Data provided by Director-Nuclear Engineering "Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002 Tite:                                                                              Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10            Page 37 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 12 of 39
: 2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)
Goals and roles are clear and teamwork is reinforced ATTRIBUTE                    RED              YELLOW                    WHITE                        GREEN Trust, openness        4Cs surveys          4Cs surveys            4Cs surveys show          4Cs surveys show more and focused            show less than      show 50-70% of        70-90% of                  than 90% of employees commitment**          50% of              employees feel        employees feel that        feel that work groups employees feel      that work groups      work groups display        display high levels of that work groups    display high          high levels of trust,      trust, openness and display high        levels of trust,      openness and              commitment.
levels of trust,    openness and          commitment.
openness and        commitment.
commitment.
Clear goals and        No clear goals      Goals and              Goals and priorities      Employees are clear priorities            and priorities      priorities exist for  exist for the section      about goals and have been            the section but        and most employees        priorities for the section established for      are not                understand and own        as well as how their role the section          adequately            them.                      contributes to achieving understood and                                    them.
owned by some employees.
Input and              No employee          Only managers          Managers and              Employees are involvement            input and            and supervisors        supervisors                appropriately involved in involvement          are involved in        occasionally request      setting section goals and occurs in the        the setting of        input/involvement          establishing work setting of section  section goals and      from employees in          priorities.
goals and            establishing work      the setting of section establishing        priorities.            goals and work priorities.                            establishing work priorities.
  - Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002 Tite:                                                                            Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10            Page 38 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 13 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE                  RED                YELLOW                  WHITE                        GREEN Performance          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of reviews in            performance          of performance        performance reviews        performance reviews for accordance with      reviews for the      reviews for the      for the section were      the section were FENOC                section were          section were          completed for the          completed for the review Performance          completed for the    completed for the    review period              period Management          review period        review period Process Development          Less than 70% of      Between 70-80%        Between 80-90% of          More than 90% of plans'              managers and          of managers and      managers and              managers and supervisors have      supervisors have      supervisors have          supervisors have development          development          development plans          development plans plans submitted      plans submitted      submitted to HR            submitted to HR to HR                to HR Restart              There is no          A restart            A restart readiness        A restart readiness Readiness            restart readiness    readiness review      review process            review process exists Reviews*            review process.      process exists        exists and is              and is implemented but                  implemented with          efficiently and with implementation is    the majority of            participation by poor as shown by      Managers and the          Managers and the lack of Manager      Senior Leadership          Senior Leadership Team participation.        Team participation.
Worker              Surveys and/or        Surveys and/or        Surveys and/or            Surveys and/or understanding of    interviews            interviews            interviews indicate        interviews indicate that their responsibility indicate that less    indicate that        that between 90-          more than 95% of to raise safety      than 80% of          between 80-90%        95% of workers            workers understand their concerns#            workers              of workers            understand their          responsibility to raise understand their      understand their      responsibility to raise    nuclear safety or quality responsibility to    responsibility to    nuclear safety or          concerns.
raise nuclear        raise nuclear        quality concerns.
safety or quality    safety or quality concerns.            concerns.
'Site wide assessment only. Data provided by Human Resources "Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
# Site wide assessment only. Data provided from Edventures survey results
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  I          10            Page 39 of 94, APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 14 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)
Ownership and accountability is evident IWillingness to        Surveys show        Surveys show        Surveys show that          Surveys show that more raise safety          that less than      that between 85-    between 90-95% of          than 95% of personnel concerns t            85% of personnel    90% of personnel    personnel are willing      are willing to raise safety are willing to      are willing to      to raise safety            concerns through their raise safety        raise safety        concerns through            supervisor, a CR or concerns through    concerns through    their supervisor, a        ECP.
their supervisor, a their supervisor, a  CR or ECP.
CR or ECP.          CR or ECP.
SRO reviews for      Less than 90%      Between 90-95%      Between 95-98 %            More than 98% were Operability are      were completed      were completed      were completed              completed within 24 performed in a        within 24 hours. within 24 hours. within 24 hours.            hours, timely manner for the identified period of this review**
System                Less than 80%      Between 80-90%      Between 90-95% of          More than 95% of the assessments+          of restart required of the restart      the restart required        restart required improvements in    required            improvements in            improvements in safety safety have been    improvements in      safety have been            have been implemented implemented at      safety have been    implemented at this        at this time this time.          implemented at      time.
this time.
                  'Site wide assessment only. Data provided by 4Cs program and /or Employee Concerns Program
                  "~This item assessed by Operations only
                  +Site wide assessment only. Data provided by Plant Engineering Manager
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10          Page 40 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 15 of 39
: 2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)
Ownership and accountability is evident NQA field                NQA field          NQA field        NQA field                  NQA field assessments assessments'              assessments        assessments        assessments show          show that managers and show that          show that          that managers and          supervisors are managers and      managers and      supervisors are            generally effective.
supervisors are    supervisors are    generally effective, generally          generally          with a few ineffective.      effective, with    exceptions.
several noteworthy exceptions.
Management                Less than 80%      Between 80-85%    Between 85-95% of          More than 95% of observations              of management      of management      management                management leading to                participating in  participating in  participating in the      participating in the coaching+                the Management    the Management    Management                Management Observation        Observation        Observation                Observation Program Program, have      Program, have      Program, have              have performed a performed a        performed a        performed a                coaching session in the coaching          coaching session  coaching session in        last month.
session in the    in the last month. the last month.
last month.
Timeliness of            Less than 50%      Between 50%        Between 75% and            More than 90% of my corrective actions        of my section's    and 74% of my      90% of my section's        section's corrective corrective        section's          corrective actions        actions designated as Does not include          actions            corrective actions designated as              required for restart, are CRs or CAs linked to      designated as      designated as      required for restart,      complete at this time P3 activities            required for      required for      are complete at this restart are        restart are        time complete at this  complete at this time              time
            - This item assessed by NQA only
            +Site wide assessment only. Data provided by Management Observation Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10          Page 41 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 16 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued IATTRIBUTE                      RED                YELLOW                WHITE                      GREEN Restart training+    Most required          Between 75-90%      Between 90-99% of          100% of required restart training is    of required restart required restart          restart training is (Explain why        not complete.          training is        training is complete.      complete.
acceptable if less                          complete.
than green)
Initial Operator      Individuals in        Individuals in    Individuals in initial    Individuals in initial training*            initial license        initial license    license class are          license class are class are            class are            maintaining a class        maintaining a class maintaining a        maintaining a        average of 88-94%          average of more than class average of      class average of                                94%
82% or less          83-87%
Requalification      Less than 70% of      Between 70-84%      Between 85-95% of          More than 95% of the training**          licensed              of the licensed      the licensed              licensed operators have operators have        operators have      operators have            passed their (Explain why        passed their          passed their        passed their              requalification training.
acceptable if less  requalification      requalification      requalification than green)          training.              training,          training.
  "This item assessed by Operations only
+Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
DBBP-VP-0002 Tide                                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 42 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 17 of 39
: 2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)
Training and Qualification are valued Operability            Less than 50% of    Between 50-74%        Between 75-90% of          More than 90% of determination          applicable          of applicable        applicable operators      applicable operators training*              operators and        operators and        and engineers have          and engineers have (Explain why            engineers have      engineers have      received training on        received training on acceptable if less      received training    received training    operability                operability than green)            on operability      on operability        determinations.            determinations.
determinations.      determinations.
Training on            Less than 80%        Between 80-89%        Between 90-97% of          More than 97%
SCWE                    of managers,        of managers,        managers,                  managers, supervisors, supervisors, and    supervisors, and    supervisors, and            and operators have (Explain why            operators have      operators have      operators have              received training on acceptable if less      received training    received training    received training on        SCWE.
than green)            on SCWE.            on SCWE.            SCWE.
Training on            Less than 70 %      Between 70-80%      Between 80-90% of          More than 90% of decision making        of applicable        of applicable        applicable personnel        applicable personnel process`                personnel have      personnel have      have received training have received training received training    received training    on the decision            on the decision making on the decision      on the decision      making process.            process.
making process.      making process.
Training on            Less than 80%        Between 80-89%        Between 90-95% of          More than 97% of standards and            of personnel in      of personnel in      in the section              personnel in the expectations            the section have    the section have    personnel have              section, have received (Explain why            received training    received training    received training on        training on standards acceptable if less      on standards and    on standards and    standards and              and expectations.
than green)            expectations.        expectations.        expectations.
Continuing              Less than 70% of    Between 70-80%      Between 80-90%of            More than 90% of training identified      scheduled            of scheduled        scheduled training          scheduled training by Curriculum            training identified  training identified  identified by the CRC      identified by the CRC is Review                  by the CRC is        by the CRC is        is completed in a          completed in a timely Committee              completed in a      completed in a      timely manner.              manner.
(CRC)                    timely manner.      timely manner.
          *This item assessed by Operations and Engineering only
            "*Site wide assessment only. Data provided by Nuclear Training
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    TNumber:
___________________________________IDBBP-VP-0002 Tite:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        Page 43 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 18 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE                    RED                  YELLOW                    WHITE                      GREEN Improvements in        Most requisitions      About 50% of open        About 75% of open      At least 85% of open management            for management          requisitions for      requisitions for        requisitions for staffing*            positions (all          management (all        management              management positions exempt employees)      exempt employees)      positions (all exempt    (all exempt employees) have not been filled    positions have          employees) have          have been filled in the in the past month.      been filled in the      been filled in the      past month.
past month.            past month.
Corrective Action    There are no            The CARB has            The CARB has been        The CARB has been Review Board          directors on the        been enhanced          enhanced with            enhanced with director-(CARB)+              CARB.                  with director-level    director-level          level personnel.
personnel.              personnel.
The backlog of                                                          The backlog of documents awaiting      The backlog of          The backlog of          documents awaiting CARB review is          documents awaiting      documents awaiting      CARB review is less more than four          CARB review is          CARB review is less      than one week.
weeks.                  less than four          than two weeks.
weeks.
Engineering          The backlog of          The backlog of          The backlog of          The backlog of Assessment            documents awaiting      documents awaiting      documents awaiting      documents awaiting EAB Board (EAB)++        EAB review is          EAB review is less      EAB review is less      review is less than one greater than four      than four weeks.        than two weeks.          week.
weeks.                                        I                        I Site wide assessment only. Data provided by Human Resources
          +Site wide assessment only. Data provided by Performance Improvement
        ++Site wide assessment only. Data provided by Director-Nuclear Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
____  ____    ____    ____      ____D                B B P-V P-.0002 Tite:                                                                            Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 44 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 19 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)
Commitment to continuous improvement is evident ATTRIBUTE                        RED              YELLOW                  WHITE                      GREEN Benchmarking            Less than 60% (<    Between 60-75%        Between 75-90% of          More than 90% of against industry        14) of sections    (15-17) of            sections ( 17-20)          sections (>20) have standards@              have scheduled      sections have        have scheduled any          scheduled any any benchmarking    scheduled any        benchmarking in            benchmarking in in accordance        bench-marking in      accordance with            accordance with NOBP-with NOBP-LP-        accor-dance with      NOBP-LP-2002 or            LP-2002 or NG-EN-2002 or NG-EN-      NOBP -LP-2002        NG-EN-00386 for 15'        00386 for 1 & 2'4 00386 for I & 2n    or NG-EN-00386        $ 2'd quarter 2004.        quarter 2004.
quarter 2004.        for 1' quarter 2004.
Management              A management        A management          A management              A management observations..          observation          observation          observation program        observation program program has been    program has          has been established.      has been established.
established. Less    been established. More than 80% of            More than 90% of than 70% of          More than 70% of      management                  management management          management            observations are          observations are observations are    observations are      performed as                performed as performed as        performed as          scheduled and most          scheduled and contain scheduled, and      scheduled, and        are considered            quality information.
observations are    observations are      acceptable.
weak.                weak.
Temporary              There are more        There are 11 or      There are 8 or less        There are 5 or less moditications+#        than 11 temporary    less temporary        temporary                  temporary modifications.      modifications.        modifications.            modifications.
Number of              There are more        There are 2          There is 1 operator        There are no operator Operator work-        than 2 operator      operator              workarounds.              workarounds.
arounds*#              workarounds.          workarounds.
Number of              There are more        There are 4          There are 1-3 Control      There are no Control Control Room          than 4 Control        Control Room          Room deficiencies.        Room deficiencies.
deficiencies*#          Room                deficiencies.
deficiencies.
  @ Site wide assessment only. Data provided by Quality Services
*This item assessed by Operations only
      **Site wide assessment only. Data provided by Management Observation program
      +Site wide assessment only. Data provided by Plant Engineering
      #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:BBPVP                2
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED                                                                I PLANT OUTAGE                                                                            10        I Page 45 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 20 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident ATTRIBUTE                    RED              YELLOW                  WHITE                        GREEN Training on        Less than 80% of    Between 80-89%      Between 90-97% of          More than 97% of SCWE*              managers,            of managers,        managers,                  managers, supervisors supervisors and      supervisors and      supervisors and            and operators have operators have      operators have      operators have              received training on received training    received training    received training on        SCWE.
on SCWE.            on SCWE.            SCWE.
Licensed          Individuals in      Individuals in      Individuals in initial      Individuals in initial operator          initial license      initial license      license class are          license class are pipeline"          class are            class are            maintaining a class        maintaining a class maintaining a        maintaining a        average of 88-94%          average of more than class average of    class average of                                94%.
82% or less          83-87%
                *Site wide assessment only. Data provided by Nuclear Training "This item assessed by Operations only.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____      ____    ____      ____D                B B P-V P-0002 TiUe:                                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 46 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 21 of 39
: 2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)
Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                      RED              YELLOW                    WHITE                      GREEN Use of                More than 4 CRs      Between 4-2 CRs        Less than 2 CRs            No CRs issued within SCWERT*              issued within the    issued within the      issued within the past    the past year related to past year related      past year related      year related to failure    failure to properly to failure to          to failure to          to properly conduct        conduct SCWERT properly conduct      properly conduct      SCWERT review of          review of Davis-Besse SCWERT review          SCWERT review          Davis-Besse work          work disciplinary of Davis-Besse        of Davis-Besse        disciplinary actions      actions prior to the work disciplinary    work disciplinary      prior to the action.      action.
actions prior to      actions prior to the action.            the action.
Effectiveness of    There are more        There are 5 NRC        There are 4 NRC            There are 2 or fewer SCWERT in            than 5 NRC            allegations or        allegations or ECP          NRC allegations or avoiding            allegations or        ECP concerns of        concerns of                ECP concerns of discrimination      ECP concerns of        discrimination        discrimination            discrimination claims*              discrimination        submitted within        submitted within the      submitted within the submitted within      the past year          past year                  past year the past year Effectiveness in    There is more        There is one            There are no              There are no avoiding NRC or      than one              substantiated          substantiated NRC or      substantiated NRC or ECP                  substantiated          NRC or ECP            ECP discrimination        ECP discrimination substantiated        NRC or ECP            discrimination          claims within the past    claims within the past 2 discrimination      discrimination        claim within the        year.                      years.
claims              claim within the      past year past year Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
DBBP-VP-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        Page 47 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 22 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE                    RED                YELLOW                    WHITE                    GREEN Cross-functional      No cross-functional    Some cross-          Cross-functional          Cross-functional teamwork*            teamwork is evident    functional            teamwork frequently      teams among sections among sections          teamwork among        occurs among              are constantly sections exists but  sections, enabling        forming/reforming work is sub-          efficient and effective  around the best way to optimized.            workflow.                  get work done.
Department            Many process            Some process          Minimal process            Department interfaces interfaces            breakdowns occur        breakdowns occur      breakdowns and            are seamless; work within the              within the            rework occur within the    flows efficiently Department with        Department with      Department with            between departments extensive amounts      frequent amounts      effective and efficient    throughout the entire of rework needed.      of rework needed. resolution of emergent    organization.
issues.
Performance to        Less than 70% of        Between 70-80%        Between 80 -90% of        More than 90% of schedule"            work is completed      of work is            work is completed on      work is completed on on time, as            completed on          time, as scheduled,      time, as scheduled, scheduled, causing      time, as              with minimal              within current resource major                  scheduled, with      adjustments to            capacity.
consequences to        major adjustments    resource capacity overall site            to resource          required to improve performance.            capacity required    performance.
to improve performance.
Interdepartmental    Information that        Information that      Information that          Information that communication#        impacts                impacts              impacts downstream        impacts downstream downstream              downstream            implementation is          implementation is implementation is      implementation Is    frequently shared on a    communicated as not shared, causing    inconsistently      timely basis, enabling    soon as it's known, significant negative    shared, which        departments to            enabling departments consequences to        keeps other          proactively plan and      to work proactively on other departments.      departments in a    respond.                  a consistent basis.
reactive mode.
  ' Site wide assessment only. Data provided from Edventures survey results.
  -Site wide assessment only. Data provided by Outage Management and Work Control
  #Site wide assessment only. Data provided by Edventures and 4Cs
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____        ____    ____  ____D                  B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                10          Page 48 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 23 of 39
: 2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)
Commitment to cross functional work management and communication is evident Interdepartmental    Problem solving        Cross-functional      Cross-functional          Cross-functional problem solving        and decision            sections,            sections,                  sections, and decision          making occurs in        Departments or        Departments or            Departments or making                isolation; non-        stakeholders are      stakeholders are          stakeholders are involvement of          seldom involved        frequently involved        consistently involved other Departments      when problems          when problems are          when problems are or stakeholders.        are being solved      being solved and          being solved and and decisions are      decisions are made.        decisions are made.
made.
Systemic learning      Things are broken      Discrete problems      Attention is focused      Streamlining and down, focus is on      are fixed within the  on learning and            improving systems the pieces and          section with          discovering                and process is discrete problems      minimal                fundamental                constant to resolve are fixed within the    understanding of      solutions to resolving    long-standing and/or section with no        interdependencies      long-standing and/or      complex problems understanding of                              complex problems          within the section interdependencies.                            within the section Incorporating          Industry operating      There is less than    There is full              Operating Experience industry              experience is not        full utilization and  utilization and            is consistently and Operating            consistently fully      minimal                compliance with the        fully utilized in every Experience*          utilized to enhance      compliance to our      Operating                  department and is site performance.        Operating              Experience Program        well-integrated into Experience                                        everyday activities to Program                                          enhance plant performance.
Site wide assessment only. Data provided by Operating Experience Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                              10        Page 49 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE                      RED              YELLOW                  WHITE                      GREEN FENOC values,        FENOC values,          FENOC values,      FENOC values, basic        Most exempt basic principles      basic principles and  basic principles    principles and            personnel in the and leadership        leadership            and leadership      leadership strategies      section have strategies            strategies are not    strategies are      are frequently            internalized and are used by exempt        inconsistently      demonstrated by some      living the FENOC personnel within the  demonstrated by    exempt personnel          values, basic section                some exempt        within the section        principles and personnel within                              leadership strategies the section                                    as demonstrated in their day to day actions.
Quality of            Employee              Employee            Employees Concerns        Employee Concerns management and        Concerns Program,      Concems            Program, Quality          Program, Quality employee              Quality Assessment    Program, Quality    Assessment and 4Cs        Assessment and 4Cs relationships'        and 4Cs survey        Assessment and      survey data indicates      survey data indicate data indicates that    4Cs survey data    that more than 80% of      more than 90% of (Explain why          employees openly      indicates that      employees will bring      employees raise acceptable if not      express fear of        more than 70%      concerns to                issues directly with green)                retaliation and will  of employees        management.                management, work not raise safety      will bring safety                              collaboratively to concerns with          concerns to                                    resolves issues and management.            management.                                    reflect favorable improvement.
Organizational        Section                Section            Section management          Section management commitment and        management              management        frequently supports        consistently supports shared success        focuses on what is    occasionally        doing what is in the      doing what is in the criteria              in the best interest  supports what is    best interest of the      best interest for the of their section at    in the best        whole organization        whole organization the expense of          interest of their  rather than what is in    rather than what is in what is in the best    section without    the best interest of      the best interest for interest of the        consideration to    their section.            their section.
whole organization. what is in the best interest of the whole organization.
                  'Site wide assessment only. Data provided by ECP, NQA and 4Cs
 
I          NUCLEAR OPERATING BUSINESS PRACTICE                              Number:
DBBP-VP-0002 Title                                                                      Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                        10        Page 50 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39
: 2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)
An environment of engagement and commitment is evident Performance          Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of reviews in          performance            of performance    performance reviews    performance reviews accordance with      reviews for the        reviews for the    for the section were    for the section were FENOC                section were            section were      completed for the      completed for the Performance          completed for the      completed for the  review period per.      review period per the Management          review period per      review period per. the FENOC              FENOC Performance process*            the FENOC              the FENOC          Performance            Management process Performance            Performance        Management Management              Management        process process                process FENOC              Less than 70% of        Between 70-80%    Between 80-90% of      More than 90% of Performance          managers and            of managers and    managers and            managers and Management          supervisors have        supervisors have  supervisors have        supervisors have Process              development plans      development plans  development plans      development plans Development          submitted to HR        submitted to HR    submitted to HR        submitted to HR Plans*
  'Site wide assessment only. Data provided by Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number:
____  ____      ____    ____      ____D                B B P-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    10          Page 51 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE                        RED              YELLOW                    WHITE                      GREEN Maintenance Rule        There are more      There are 2-3          There is one Red          There are zero Red (a)(1) Systems*          than 3 Red          Red (a)(1)              (a)(1) system.            (a)(1) systems and all (a)(1) systems.      systems.                                          Maintenance Rule (a)(1) systems are in monitoring status Number of                There are more      There are 2            There is 1 operator        There are no operator Operator                than 2 operator      operator                workarounds.              workarounds.
workarounds
* workarounds.        workarounds.
Number of Control        There are more      There are 4            There are 1-3              There are no Control Room                    than 4 Control      Control Room            Control Room              Room deficiencies.
deficiencies**#          Room                deficiencies.          deficiencies.
deficiencies.
Number of                There are more      There are 11 or        There are 8 or less        There are 5 or less temporary                than 11              less temporary          temporary                  temporary modifications.
modifications+#          temporary            modifications.          modifications.
modifications.
Individual Error        The individual      The individual          The individual error      The individual error rate Rate++                  error rate is        error rate is 0.31      rate is 0.29 <.35-        is <0.26 individual errors
                          > 0.45 individual    <.45->.36              >.26 individual errors    per 10,000 hours errors per          individual errors      per 10,000 hours          worked.
10.000 hours        per 10,000 hours        worked.
worked.              worked.
                  'Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only
                +Site wide assessment only. Data provided by Plant Engineering
                ++Site wide assessment only. Data provided by Human Performance
                #Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
                                                            <                                      ~~~~~DBBP-VP-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                        10          Page 52 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 27 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)
Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of          Less than 80% of              80% or more of the      90% or more of the            95% or more of the CRs self-identified      the CRs originated          CRs originated are      CRs originated are          originated are self-Condition            are self-identified.        self-identified.        self-identified.            identified.
Reports (CRs)
* Number of            Less than 80% of            At least 80-90% of      At least 90% of SCAQ          All SCAQ evaluations open                SCAQ evaluations            SCAQ evaluations        evaluations and 80-          and 90% of CAQ Condition            and less than 70%            and 70-80% of          90% of CAQ                    evaluations were Report              of CAQ evaluations          CAQ evaluations          evaluations were            completed on schedule evaluations*        were completed on            were completed on        completed on                for the previous quarter.
schedule for the            schedule for the        schedule for the previous quarter.            previous quarter.      previous quarter.
Engineering          The quality of              The quality of          The quality of                The quality of Assessment          engineering                  engineering            engineering products          engineering products as Board (EAB)          products as                  products as              as measured by the          measured by the EAB is index"              measured by the              measured by the          EAB is 2.0 or less.          1.0 or less.
EAB is greater than          EAB is 3.0 or less.
3.0.
Performance          More than one                One significant        Major plant evolutions        Major plant evolutions during major        significant event has        event has occurred      have been performed          have been performed plant                occurred during a            during a plant          in the past month with        successfully in the past evolutions+          plant evolution in the      evolution in the past  some less than                month as planned past month                  month                  significant challenges      without any challenges or transients.
Addressing          Less than 70% of            Between 70-80% of      Between 80-90% of            More than 90% of Operating            operating                    operating              operating experience          operating experience Experience*          experience reports          experience reports      reports applicable to        reports applicable to the 10 applicable to the            applicable to the      the section are              section are completed section are                  section are            completed on time            on time.
completed on time          completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
            'Site wide assessment only. Data provided by Performance Improvement "Site wide assessment only. Data provided by Director-Nuclear Engineering
          +Site wide assessment only. Data provided by Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE                                    Number:
_____________________,DBBP-VP-0002
 
==Title:==
Revision:                  Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10                Page 53 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE                        RED                YELLOW                  WHITE                            GREEN Quality of pre-job    Management                Management            Management                    Management briefs*              observations and QA        observations and    observations and QA            observations and field observations        QA field              field observations              QA field show that most pre-job    observations show    show that, with some            observations show briefs are not            that most pre-job    exceptions, pre-job            that pre-job briefs in acceptable.              briefs are            briefs are acceptable.          general are acceptable.                                          acceptable.
Percent of CRs          Less than 13% of        Between 13-15%        Between 15-17% of              More than 17% of per person per        individuals wrote CRs    of individuals        individuals wrote CRs          individuals wrote group"                during the past 30        wrote CRs during      during the past 30              CRs during the past days.                    the past 30 days. days.                          month.
Number of            The number of            The number of        The number of                  The number of programmatic          programmatic CRs          programmatic CRs      programmatic CRs                programmatic CRs CRs                  indicates that            indicates that most  indicates that a large          indicates that individuals in general    individuals are      majority of individuals        individuals in are reluctant to write    willing to write CRs  are willing to write            general are willing CRs on programmatic      on programmatic      CRs on                          to write CRs on and management            and management        programmatic and                programmatic and issues.                  issues.              management issues.              management issues.
Program and            >0.50 program and          <0.50-.>.37          <0.37->.27 program              <0.27 program process error        process errors per        program and          and process errors              and process errors rate+                10,000 hours worked.      process errors per    per 10,000 hours                per 10,000 hours 10,000 hours          worked.                        worked.
worked.
Raising              Management                Management            Management                      Management problems*            observations, CAP and    observations, CAP    observations, CAP              observations, CAP NQA field observations    and NQA field        and NQA field                  and NQA field show that most            observations show    observations show              observations show individuals are not      individuals          that a large majority          that most raising problems          generally are        of individuals are              individuals are encountered in the        raising problems      raising problems                raising problems field.                    encountered in the    encountered in the              encountered in the field.                field.                          field.
                  'Site wide assessment only. Data provided by Management Observation Program and NQA.
                  "Site wide assessment only. Data provided by Performance Improvement.
                  +Site wide assessment only. Data provided by Human Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
____  ____    ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    10          Page 54 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 29 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE                      RED                YELLOW                    WHITE                      GREEN Event Free Clock        The event free      The event free          The event free            The event free clock is clock is less        clock is between 20    clock is 30 to 39          greater than 40 days on than 20 days on      and 30 days on          days on average.          average.
average.            average.
Industrial safety        There are 11 or      There are between      There are 4 to 7          There are no more than performance**            more OSHA            8 and 10 OSHA          OSHA recordables          3 OSHA recordables per recordables per      recordables per        per year.                  year.
year.                year.
Individual error        The individual      The individual error    The individual            The individual error rate rate                    error rate is        rate is <0.<.45->.36    error rate is              is <0.26 individual errors
                          >0.45 Individual    individual errors per  <0.<.36->.26              per 10,000 hours errors per            10,000 hours          individual errors          worked.
10,000 hours        worked.                per 10,000 hours worked.                                      worked.
Program and              >0.50 program        <0.50->.37              <..37->.27                <0.27 program and process error rate      and process          program and            program and                process errors per errors per          process errors per      process errors per        10,000 hours worked.
10,000 hours        10,000 hours            10,000 hours worked.              worked.                worked.
Significant human        There are more      There are fewer        There are fewer            There were no performance              than 3 significant  than 3 significant      than 2 significant        significant human errors resulting in      human                human                  human                      performance errors per plant transients*        performance          performance errors performance                    year resulting in plant errors per year      per year resulting in errors per year              transients.
resulting in plant  plant transients.      resulting in plant transients.                                  transients.
Backlog of Priority      There are more      There are less          There are less            There are less than100 procedure change          than 200 open        than 200 open          than 150 open              open Priority PCRs.
requests (PCRs)+          Priority PCRs.      Priority PCRs.          Priority PCRs.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Site wide assessment only. Data provided by Human Performance "Site wide assessment only. Data provided by Industrial Safety
+Site wide assessment only. Data provided by Quality Services
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
DBBP-VP-0002
 
==Title:==
Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  10          Page 55 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                        RED                YELLOW                  WHITE                      GREEN Deficiency rate for        Deficiency rate      The deficiency      The deficiency rate      The deficiency rate for QC holds                  for QC hold          rate for QC hold    for QC holds point is      QC hold points is less points is more      points is less than  less than 15 %.          than 7 %.
than 25%.            25%.
Rework rate                Rework rate is      The rework rate      The rework rate is        The rework rate is more than 3%.        is 2.5-3.0%.        2.1-2.5%.                  <2.0%.
Ratio of completed        Less than 50%        More than 50% of    More than 75% of          More than 90% of to scheduled              of scheduled        scheduled work      scheduled work            scheduled work orders works orders per          work orders are      orders are          orders are                are completed.
week+                      completed.          completed.          completed.
Number of late              Less than 50%        More than 50% of More than 75% of              More than 90% of preventive                of scheduled        scheduled PMs        scheduled PM are          scheduled PMs are maintenance (PM)            PMs are            are completed on completed on time.            completed on time.
activities+                completed on        time.
time Backlog of                There are more      There are            There are between        There are less than 134 corrective                than 230 CM          between 229 and      149 and 134 CM            CM activities maintenance (CM)          activities            150 CM activities    activities                outstanding.
activities+                outstanding.        outstanding.          outstanding.
Number of                  There are more      There are 2-3        There is one Red          There are zero Red Maintenance Rule          than 3 Red          Red (a)(1)            (a)(1) systems.          (a)(1) systems. All (a)(1) systems++          (a)(1) systems.      systems.                                        Maintenance Rule (a)(1) systems will be in monitoring This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
  -This item assessed by Maintenance only
  +Site wide assessment only. Data provided by Outage Management and Work Control
++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
____    ____      ____    ____    ____D                  B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      10            Page 56 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 31 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)
Performing activities in a quality manner is the standard ATTRIBUTE                          RED                YELLOW                      WHITE                      GREEN Performance                One significant        Major plant            Major plant                Major plant evolutions during major plant        event has              evolutions have        evolutions have            have been performed evolutions @              occurred during a      been performed          been performed with        successfully as plant evolution in    with some              some transients but        planned. There are no the past month or      transients or one      no significant events      transients or there are three or    significant event      during major plant          significant events more transients        during major plant      evolutions prior to        during major plant during major          evolutions prior to    restart.                    evolutions prior to plant evolutions      restart.                                            restart.
prior to restart.
Use of procedures          Management            Management              Management                  Management and work orders*            observations and      observations and        observations and            observations and NQA NQA field              NQA field              NQA field                  field observations observations          observations show      observations show          show that the vast show that most        that individuals        that many                  majority of individuals individuals are        generally are using    individuals are using      are using procedures not using              procedures or          procedures or work          or work orders.
procedures or          work orders.            orders.
work orders.
Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.
Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.
            @ Site wide assessment only. Data provided by Operations Site wide assessment only. Data provided by Management Observation Program and NQA
 
IV        NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
l                                                                  ~~~~~~~~~~~~~DBBP-VP-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10            Page 57 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                          RED                  YELLOW                  WHITE                          GREEN Number of CRs per          Less than 13% of          Between 13-15% of        Between 15-17% of More than 17% of person per group*        individuals wrote CRs    individuals wrote CRs  individuals wrote            individuals wrote during the past 30        during the past 30      CRs during the past          CRs during the past days.                    days.                  30 days.                      30 days.
[Worker confidence in      Surveys and/or            Surveys and/or          Surveys and/or                Surveys and/or raising safety            interviews indicate      interviews indicate    interviews indicate          interviews indicate concerns**                that less than 80% of    that between 80-90%    that between 90-              that more than 95%
workers believe they      of workers believe      95% of workers                of workers believe Explain why              can raise nuclear        they can raise nuclear  believe they can              they can raise acceptable if not        safety or quality        safety or quality      raise nuclear safety          nuclear safety or green)                    concerns without fear    concerns without fear  or quality concerns          quality concerns of retaliation.          of retaliation.        without fear of              without fear of retaliation.                  retaliation.
Feedback from 4Cs        Feedback from the        Feedback from the      Feedback from the            Feedback from the meetings+                4Cs meetings              4Cs meetings            4Cs meetings                  4Cs meetings indicates that most      indicates that more    indicates that more          indicates that more individuals are not        than 70% of            than 80% of                  than 90% of willing to raise          individuals are willing individuals are              individuals are concerns to                to raise concerns to    willing to raise              willing to raise management.                management.            concerns to                  concerns to management.                  management.
Keep Improving          Each month's total          Each month's total    Each month's total            Each months total Performance (KIP)        Safe behavior is 59%      Safe behavior is 60%    Safe behavior is              Safe behavior is program++                or less.                  to 69%.                  70% to 79%.                  80% or higher.
    *Site wide assessment only. Data provided by Performance Improvement
    +Site wide assessment only. Data provided by Chief Operating Officer
    ++Site wide assessment only. Data provided by Industrial Safety
    *Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                          Number:
____  ____    ____    ____        ____D              B BP-V P-0002
 
==Title:==
Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                    10          Page 58 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 33 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE                RED                  YELLOW.                WHITE                      GREEN Pre-job briefings@      Management            Management            Management                Management observations        observations and        observations and QA        observations and QA and QA field        QA field                field observations        field observations show observations        observations            show that, with some      that pre-job briefs in show that most      show that most          exceptions, pre-job        general are acceptable.
pre-job briefs      pre-job briefs are      briefs are acceptable.
are not              acceptable.
acceptable.
Intra-department        No formal            Infrequent              Formal                    Formal communication information sharing      communication        information            communication              structures exist and are structures exist    sharing exists          structures exist and      consistently used to for sharing          among the              are occasionally used      share information information          sections of the        to share information      among the sections of among the            department.            among the sections        the department, sections of the                              of the department.
department.
Quality of              4Cs surveys          4Cs surveys            4Cs surveys indicate      4Cs surveys indicate communication*          indicate that        indicate that more      that more than 70%        that more than 70% of more than 50%        than 50% of            of employees believe      employees believe that of employees          employees              that communication        communication from believe that the      believe that            from their Managers        their Managers is good.
communication        communication          is fair, from their            from their Managers is          Managers is fair poor
                  @Site wide assessment only. Data provided by Management Observation Program and NQA
                  'Site wide assessment only. Data provided by Chief Operating Officer
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
____    ____      ____  ____      ____D                  B B P-V P-0002 Tite                                                                                    Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      10        Page 59 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 34 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)
ATTRIBUTE                          RED                      YELLOW                        WHITE                    GREEN Employee              Surveys and/or                Surveys and/or                Surveys and/or            Surveys and/or awareness of          interviews indicate that      interviews indicate that      interviews indicate        interviews indicate SCWE policy*          less than 80% of              80-90% of employees            that 90-95% of            that more than 95%
employees in the              in the section are aware      employees in the          of employees in the (Explain why          section are aware of          of policy and consider it      section are aware of      section are aware of acceptable if not      policy.                      a FE value.                    policy and consider it    policy and consider it green)                                                                              an FE value.              an FE value and the normal way to do business.
Training on            Less than 80% of              Between 80-89% of              Between 90-97% of          More than 97% of SCWE*                  managers, supervisors,        managers, supervisors,        managers,                  managers, and operators have            and operators have            supervisors, and          supervisors, and (Explain why          received training on          received training on          operators have            operators have acceptable if not      SCWE.                        SCWE.                          received training on      received training on green)                                                                              SCWE.                      SCWE.
NQA interviews+        NQA interviews indicate      NQA interviews indicate        NQA interviews            NQA interviews that less than 85% of        that between 85-90% of        indicate that between      indicate that more (Explain why          individuals are willing to    individuals are willing to    90-95% of individuals      than 95% of acceptable if not      raise concerns to their      raise concerns to their        are willing to raise      individuals are willing green)                  supervisors or ECP.          supervisors or ECP.          concerns to their          to raise concerns to supervisors or ECP.        their supervisors or ECP.
I Worker                Surveys and/or                Surveys and/or                Surveys and/or              Surveys and/or confidence in          interviews indicate that      interviews indicate that      interviews indicate        interviews indicate raising safety        less than 80% of              between 80-90% of            that between 90-95%        that more than 95%
concerns              workers in the section        workers in the section        of workers in the          of workers in the believe they can raise        believe they can raise        section believe they        section believe they (Explain why            nuclear safety or quality    nuclear safety or quality    can raise nuclear          can raise nuclear acceptable if not      concerns without fear of      concerns without fear of      safety or quality          safety or quality green)                  retaliation.                  retaliation.                  concerns without fear      concerns without fear of retaliation.            of retaliation.
Site wide assessment only. Data provided by Nuclear Training Site wide assessment only. Data provided by Employee Concerns Program
                +Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                      Number:
____  ____      ____      ____      ____D                  B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  10          Page 60 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 35 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)
EMPLOYEE CONCERNS PROGRAM (ECP)
ATTRIBUTE                      RED              YELLOW                      WHITE                      GREEN Ratio of concerns    There are more        There are more          There are at least 4      There are at least 8 submitted to ECP      NRC allegations      ECP concerns            times more ECP            times more ECP vs. NRC              than ECP              than NRC                concerns than NRC          concerns than NRC allegations based    concerns.            allegations,            allegations or there      allegations or there are on three month                                                      are no NRC                no NRC allegations or rolling average*                                                    allegations.              ECP concerns.
Satisfaction of      Less than 70% of      Between 70-80 %        Between 80-90% of          More than 90% of employees using        employees that        of employees that      employees that use        employees that use the the ECP*              use the ECP          use the ECP            the ECP report being      ECP report being report being          report being            satisfied with the        satisfied with the satisfied with the    satisfied with the      process.                  process.
process.              process.
Complaints of        There are more      There are 2              There is 1 complaint      There are zero breach of              than 2 complaints    complaints this        this year.                complaints this year.
confidentiality of    this year.          year.
ECP*
Management            Employee              Employee                Employee surveys          Employee surveys support for ECP*      surveys indicate    surveys indicate        indicate between 80-      indicate more than 90%
less than 70% of    between 70-80%          90% of individuals        of individuals believe (Explain why          individuals          of individuals          believe management        management supports acceptable if not      believe              believe                  supports ECP.              ECP.
green)                management          management supports ECP.        supports ECP.
Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                        Number:
____      ____    ____  ____        ____D                BB P-V P-0002 Title                                                                                Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                  10          Page 61 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE                      RED                  YELLOW                    WHITE                    GREEN Development          Less than 70% of        Between 70-80 %        Between 80-90% of        More than 90% of Plans per            applicable              of applicable          applicable employees      applicable employees in FENOC                employees in the        employees in the      in the section have        the section have Performance          section have            section have          completed                  completed development Management            completed              completed            development plans.          plans.
process                development            development plans.                  plans.
Training              Training              Training              Training attendance        Training attendance is attendance"          attendance is less      attendance is        is between 91-98%.          greater than 98%.
than 85%.              between 85-90%.
Rework rate+          The rework rate is      The rework rate      The rework rate is          The rework rate is more than 3%.          is 2.5-3.0%.          2.1-2.5%.                  <2.0%.
Results of EAB        The quality of        The quality of        The quality of              The quality of assessments++        engineering            engineering          engineering products        engineering products as products as            products as            as measure by the          measured by the EAB measured by the        measured by the      EAB is 2.0 or less          is 1.0 or less.
EAB is greater          EAB is 3.0 or than 3.0.              less.
Training              Overall Training      Overall Training      Overall Training            Overall Training performance            performance score      performance            performance score          performance score score per              less than 60%          score between          between 80-90%              greater than 90%
NOBP-TR-                                      60-80%.
1501#
Radiation            There are more          There are 1-3          There is 1 radiation        There are no radiation Protection            than 3 radiation        radiation              protection event in        protection events in the events @              protection events      protection events      the last quarter.          last quarter.
in the last quarter. in the last quarter.
          *.Site wide assessment only. Data provided by Nuclear Training
          +This item assessed by Maintenance only
          ++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering
          #This item assessed by Nuclear Training only.
          @Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
 
==Title:==
Revison:                                                                                      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  I        10          Page 62 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE              RED                  YELLOW              WHITE                    GREEN Procedure              Management          Management          Management                Management compliance-            observations and    observations and    observations and          observations and NQA NQA field            NQA field          NQA field                field observations show observations show    observations        observations show        that the vast majority of that most            show that          that many individuals    individuals are individuals are not  individuals        are complying with        complying with complying with      generally are      procedures.              procedures.
procedures.          complying with procedures.
Personal                Few employees in    Employees in the    Employees in the          Employees at all levels initiative              the secton          section work hard  section do what it        in the section take routinely express    to do what's        takes to get the job      personal initiative to why work can't be    expected.          done.                    invent methods to done or improved.                                                  achieve higher quality and greater efficiency.
Ownership              Employees in the    Employees in the Employees in the            Most employees in the section don't        section are        section follow through    section regularly follow through on    inconsistent in    and do what is asked      volunteer to own/lead assigned            following through  of them and do what      project, develop plans, commitments and      to meet quality    is defined within their  coordinate efforts and seldom volunteer    and timing of      job description.          see work through to for ownership.      assigned                                      completion.
_    _    _    _      _____              commitments.      I
            **Site wide assessment only. Data provided by Management Observation Program and NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                                            Number:
____  _________      _____      ____      ____D                  B B P-V P-0002
 
==Title:==
Revision:              Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                                      10            Page 63 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                  RED                    YELLOW                      WHITE                        GREEN Implementation        Implementation            Implementation of      Implementation of          The CAP improvements of CAP              of the CAP                the CAP                  the CAP                    designated for restart improvements*        improvements            improvements            improvements for            are completed and designated for            designated for          restart is completed        associated training is (Explain why        restart has not          restart Is started      but the associated          completed.
acceptable if not    started.                  but none are            training is not green)                                        completed.              completed.
Root cause          The root cause            The root cause          The root cause              The root cause evaluation          evaluation                evaluation              evaluation approval        evaluation approval rate quality*            approval rate as          approval rate as        rate as determined          as determined by the determined by            determined by the        by the CARB is              CARB is 90% or greater.
the CARB is less          CARB is between          between 75-90%.
than 50%.                50-74%.
CR category        The CR category          The CR category          The CR category            The CR category accuracy-            accuracy rate is          accuracy rate is        accuracy rate is            accuracy rate is 90% or less than 70% or          between 70-80%.          between 80-90%.            greater.
(Explain why        greater.
acceptable if not green)
CR self-            Less than 80% of          80% or more of          90% or more of the          95% or more of the CRs identification      the CRs                  the CRs originated      CRs originated are          originated are self-rate'                originated are            are self-identified. self-identified.            identified.
self-identified.
Employee            Employee                  Employee surveys        Employee surveys            Employee surveys survey+              surveys indicate          indicate that            indicate that              indicate that less than that more than            between 10-5% of        between 5-2% of            2% of individuals are not (Explain why        10 % of                  individuals are not      individuals are not        willing to use the CAP.
acceptable if not    individuals are          willing to use the      willing to use the green)                not willing to use        CAP.                    CAP.
the CAP.
  'Site wide assessment only. Data provided by Performance Improvement
+Site wide assessment only. Data provided by Employee Concerns Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                                  Number:
DBBP-VP-0002
 
==Title:==
I                                    Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                            10        Page 64 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39
: 3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)
Persistence in identification and resolution of problems is prevalent ATTRIBUTE                  RED                YELLOW                WHITE                      GREEN NQA interviews*    NQA interviews        NQA interviews      NQA interviews              NQA interviews indicate that        indicate that      indicate that between -    indicate that less than more than 10%        between 10-5% of    5-2% of individuals are    2 % of individuals are of individuals are    individuals are not not willing to use the      not willing to use the not willing to use    willing to use the  CAP.                        CAP.
the CAP.              CAP.
Timeliness of      Less than 50% of      Between 50-74%      Between 75-89%of            More than 90% of corrective actions  corrective actions    of corrective      corrective actions for      corrective actions for for section CRs      actions for section section CRs are            section CRs are Does not include    are completed on      CRs are            completed on                completed on CRs or CAs linked    schedule without      completed on        schedule without            schedule without to P3 activities    extensions.          schedule without    extensions.                extensions.
extensions.
*Site wide assessment only. Data provided by NQA
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
____  _________  _____  ____    ____D              B B P-V P-0002 Titie:                                                              Revision:            Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  10          Page 65 of 94 ATTACHMENT 10:            SAFETY CULTURE ASSESSMENT CRITERIA MATRIX U-Site wide Plant Operations RP Chemistry Outage MgmtN~ork Control Maintenance Training              - _        -      -      -                    -
Safety Engineering        -  _      _              -      -      =
Plant Enaineerina Design Enaineerina Project Manaaement                                          _                        -                  -      _      -
RRT Reactor Eng.
Support Services Regulatory Affairs Quality Services Security Other Sections QA/QC ECP Supply Chain
[0 Client Services    -        _  -            --                _                          _
Business Services                                                        ___
Human Resources              _
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      I          10    Page 66 of 94 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX
: 1. Policy Commitment Area:
la. Criteria Related to Statement of Safety Policy Item                                                                        Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a                                                    lColors lb. Criteria Related to Management Values Item                                                                        Color Corporate values Statement of mission, vision and values FENOC Business Plan
]Total    for 1lb -                                              Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  10    Page 67 of 94 1c. Criteria Related to Resources Item                                                                        Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for c                                                    itColor              T
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                    .10    I                Page 68 of 94 1d. Criteria Related to Self-Assessment Item                                                              Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2Q04 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals ITotal      for 1Id                                    itColor
 
NUCLEAR OPERATING BUSINESS PRACTICE                                Number:
____  ______DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                          10    Page 69 of 94 le. Criteria Related to Independent Oversight Item                                                                                Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 1e                                                          l color:                ]
ITotal for 1                                                          IColor:
 
NUCLEAR OPERATING BUSINESS PRACTICE                      NumberB
 
==Title:==
Revlslon:      P age RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                  I          10      Page 70 of 94
: 2. Managers' Commitment Area 2a. Criteria Related to Commitment to Safety Item                                                                    Color Management observations performed as scheduled with coaching          l Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Leadership in Action
 
NUCLEAR OPERATING BUSINESS PRACTICE                          Number:
____ ____  ____    ____    ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                    10        Page 71 of 94 Item                                                                          Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control
 
NUCLEAR OPERATING BUSINESS PRACTICE      Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                10      Page 72 of 94 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team 4-Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources
[Total      for 2a                            lColor:
2b. Criteria Related to Roles and Teamwork Item                                                      Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety
 
NUCLEAR OPERATING BUSINESS PRACTICE          NumberDBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    10    Page 73 of 94 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 4
Supply Chain Client Services Business Services Human Resources                                            I          l Item                                                          Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of Individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security
 
NUCLEAR OPERATING BUSINESS PRACTICE  Number:
Title                                        Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                I          10    Page 74 of 94 Quality Assurance
                                                    +
ECP Supply Chain Client Services Business Services Human Resources Item                                                  Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations
 
I          NUCLEAR OPERATING BUSINESS PRACTICE Number:BBP-VP-0002 Title                                        Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          10    Page75of94 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services I-Business Services Human Resources Item                                                  Color Input and Involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs
 
I          NUCLEAR OPERATING BUSINESS PRACTICE                      Numer:DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                10    Page 76 of 94 Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 2b                                                  Color:
2c. Criteria Related to Ownership and Accountability Item                                                                      Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments NQA field assessments
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
____ ___ ____ ____ ____    ____ ___ ____ ____ ___D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10        Page 77 of 94 Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources ITotal fr2c                                                            IColor:I 2d. Criteria Related to Training and Qualification Item                                                                              Color IRestart training                            __l Initial Operator training Item                                                                              Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:                            I
________ ____ ___ ___ ____ ____ ___ ____ ___D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                10        Page 78 of 94 Requalification training Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                10    Page 79 of 94 Continuing training identified by Curriculum Review Committee          I
{ Totalfor  2d                                            IColor 2e. CriteriaRelated to Commitment to Continuous Improvement Item                                                                    l Color Improvements n management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT In avoiding discrimination claims
 
NUCLEAR OPERATING BUSINESS PRACTICE                        Number:DBP-VP002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  10    Page 80 of 94 Effectiveness in avoiding NRC or ECP substantiated discrimination claims I Total for 2e                                                    IColor:            It 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item                                                                        Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item                                                                        Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ _____    ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              10        Page 81 of 94 Performance to schedule Interdepartmental communication Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
_____________________                    .DBBP-VP-0002
 
==Title:==
Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              10    Page 82 of 94 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Incorporating Industry Operating Experience ITotal for 2f                                                  Colors 2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item                                                                    Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services
 
i          NUCLEAR OPERATING BUSINESS PRACTICE                    Number:                            I
____ ____ ____ ____  ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              10        Page 83 of 94 Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item                                                                    Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performance Management Process
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number:
DBBP-VP-0002 Tite:                                                    Revision:      Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                _ 10        Page 84 of 94 FENOC Performance Management Process Development plans        II
>Total for        2I                                  Color:
IVTotal for 2                                          Color:            I
: 3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item                                                          l  olor Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index
 
NUCLEAR OPERATING BUSINESS PRACTICE        Number:
DBBP-VP-0002
 
==Title:==
Revision:      lPage RESTART READINESS REVIEW EXTENDED                                  P PLANT OUTAGE                                                10    I Page 85 of 94 Performance during major plant evolutions Addressing Operating Experience lTotal fr3a                                    Tcolor:I 3b. Criteria Related to Questioning Attitude Item                                                      Color Quality of pre-job briefs Percent of CRs per person per group Number of programmatic CRs Program and process error rate Raising problems
[Total      for 3b                              Color:
3c. Criteria Related to Rigorous work Control and Prudent Approach Item                                                    I Color IEvent Free Clock                                          I IIndustrial Safety Performance
 
NUCLEAR OPERATING BUSINESS PRACTICE                            Number:
____ ____  ____    ____    ____D                B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                      10        Page 86 of 94 Individual Error Rate Program and process error rate Significant human performance errors result in plant transients Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)
Rework Rate (Maintenance)
Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders ITotal for 3c                                                        ]Colors 3d. Criteria Related to Open Communications Item                                                                          I Color
 
NUCLEAR OPERATING BUSINESS PRACTICE                    Number:
____ ____  ____ ____ ____D              BB P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                              10        Page 87 of 94 Number of CRs per person per group LWorker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item                                                                    Color
 
NUCLEAR OPERATING BUSINESS PRACTICE              Number:    DBBP-VP-0002 TiUe:                                                    Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                      10    Page 88 of 94 Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence In raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d                                          ColorI 3e. Criteria Related to Nuclear Professionalism Item                                                              Color FENOC Performance Management Process development plans Training attendance Item                                                            Color Rework Rate (Maintenance)
 
NUCLEAR OPERATING BUSINESS PRACTICE                Number:
____ _________ _____ ____ ____D              B B P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                          10        Page 89 of 94 Results of EAB assessments Training performance score per NOBP-TR-1 501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety:
Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item                                                                  Color Ownership Operations
 
NUCLEAR OPERATING BUSINESS PRACTICE            DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                          10    Page 90 of 94 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain-Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews Item                                                Color
 
NUCLEAR OPERATING BUSINESS PRACTICE  Number:
DBBP-VP-0002 TiUe:                                          Revision:        age RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                            10    Page 91 of 94 Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 3e                                }Color              }
[Total      for 3                            lColori
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:
DBBP-VP-0002
 
==Title:==
Revision:        Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                    I          10    Page 92 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page of 3 Phase I Programs (Taken from NG-EN-00386, Rev. 0. Attachment 1) 65 total 10CFR50.59 Program Air Operated Valve (AOV) Reliability Program Appendix R and Safe Shutdown Program ASME Section Xl Repair, Replacement, and Modification Program Auxiliary Chemistry Control Program Breaker Reliability Program Calculation Control Program Check Valve Reliability Program Chemistry Measuring & Test Equipment Program Commercial Grade Dedication Program Commitment Management Program (TERMS)
Configuration Management Program Containment Leakage Rate Test Program (Appendix J)
Control of Work Controlled Materials Program Core Design & Reload Analysis Program Corrosion-Erosion Monitoring and Analysis Program (CEMAP)
Engineered Spare Parts List Program Environmental Qualification (EQ) Program Equipment Modernization Program Fire Protection Program Foreign Material Exclusion Program Fuel Reliability Program Heat Exchanger Monitoring Program
 
I          NUCLEAR OPERATING BUSINESS PRACTICE                        Number:
____ _____  ____  ____D              BB P-V P-0002
 
==Title:==
Revision:          Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                  10        Page 93 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 2 of 3 Hydraulic Snubber Program Infrared Thermography Program Inservice Test Program Leak Reduction Program Locked Valve Program Lubrication Monitoring and Analysis Program Maintenance Rule Program Material Receipt Inspection Program Measuring & Test Equipment Program Meteorological Monitoring Program Motor Operated Valve (MOV) Reliability Program Motor Reliability Program On-line Risk Management Program Operability Determination Program Post Accident Sampling Program Predictive Maintenance Program Preventive Maintenance Program Primary Water Chemistry Monitoring & Control Program Procurement Program Quality Classification Control Program Radioactive Effluent Controls Program Radioactive Materials Program Reactivity Management Program Safety Tagging Program Secondary Water Chemistry Monitoring & Control Program
 
NUCLEAR OPERATING BUSINESS PRACTICE                      Number:DBP-VP-0002
 
==Title:==
Revision:    Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE                                                                10 Page 94 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 3 of 3 Service Water System Reliability Program Severe Accident Management Program Shelf Life Evaluation Program Shutdown Risk Management Program Software Control Program Steam Generator Program Management Temporary Leak Sealing Temporary Modification Process Test Control Program Thermal Performance Monitoring Program Transient Counting Valve Packing Program Vendor Manual Control Program Ventilation Filter Testing Program Vibration Analysis Program Welding Implementation & Qualification Program Phase 2 Programs taken from the Davis-Besse IMC 0350 Restart List)
Corrective Action Program Operating Experience Program Boric Acid Corrosion Control Program Reactor Coolant System Unidentified Leakage Monitoring Program In-Service Inspection Program Modification Control Program}}

Revision as of 04:34, 25 March 2020

Submittal of Revisions 7, 8, 9, and 10 of the Nuclear Operating Business Practice, Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)
ML040020032
Person / Time
Site: Davis Besse Cleveland Electric icon.png
Issue date: 12/19/2003
From: Myers L
FirstEnergy Nuclear Operating Co
To: Dyer J
Region 3 Administrator
References
1-1335 DBBP-VP-0002 Rev 10, DBBP-VP-0002 Rev 7, DBBP-VP-0002 Rev 8, DBBP-VP-0002 Rev 9
Download: ML040020032 (361)
v • d • e


Text

FENOC 5501 North State Route 2 RtEnepW ANucar Operating Company Oak Harbor Ohio 43449 Lew W eMs 419-321-7599 Chief Operating Officer Fax: 419-321-7582 Docket Number 50-346 License Number NPF-3 Serial 1-1335 December 19, 2003 Mr. James E. Dyer, Administrator United States Nuclear Regulatory Commission, Region III 801 Warrenville Road Lisle, IL 605324351

Subject:

Submittal of Revisions 7, 8, 9, and 10 of the Nuclear Operating Business Practice, Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)

Dear Mr. Dyer:

On September 13, 2003 (Serial 1-1327), the FirstEnergy Nuclear Operating Company (FENOC) submitted Revision 6 of the nuclear operating business practice DBBP-VP-0002, Restart Readiness Review Extended Plant Outage. This business practice provides the review process to ensure Davis-Besse's materiel condition; programs and processes; and organization, including the organization's safety culture, are ready for plant restart and safe, reliable operation.

This Davis-Besse Business Practice was subsequently revised to enhance and refine the Restart Readiness Review process. This letter submits Revisions 7, 8, 9, and 10 to nuclear operating business practice DBBP-VP-0002, Restart Readiness Review Extended Plant Outage, included as Enclosures 1, 2, and 3 to this letter. Revision 10, dated December 1, 2003, supercedes all previous revisions in their entirety.

It should be noted that FirstEnergy Nuclear Operating Company may periodically update this document in the future. If you have any questions or require further information, please contact Mr. Kevin L. Ostrowski, Manager - Regulatory Affairs, at (419) 321-8450.

Sincerely yours, LJS Attachment/Enclosures cc: USNRC Document Control Desk DB-1 Senior NRC/NRR Project Manager DB-I Senior NRC Resident Inspector Utility Radiological Safety Board

Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Attachment Page 1 of 1 COMMITMENT LIST The following list identifies those actions committed to by the Davis-Besse Nuclear Power Station (DBNPS) in this document. Any other actions discussed in the submittal represent intended or planned actions by the DBNPS. They are described only for information and are not regulatory commitments. Please notify the Manager - Regulatory Affairs (419-321-8450) at the DBNPS of any questions regarding this document or associated regulatory commitments.

COMMITMENTS DUE DATE None N/A

Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Enclosure I Revision 7 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)

(86 pages to follow)

NUCLEAR OPERATING BUSINESS PRACTICE NumDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 1 of 86 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved: " . ' Af/'/

- , of ~e0 ,-

Vice President, Approved:

Chief Operatin cificer Effective Date NOV I M

NUCLEAR OPERATING BUSINESS PRACTICE DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 2 of 86 TABLE OF CONTENTS Page 1.0 PURPOSE ............ 3 2.0 APPLICABILITY ............ 3 3.0 RESPONSIBILITY..........................................................................................3 4.0 DETAILS ............ 4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX .......................................... 9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT SHUTDOWN .......................................... 12 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET .................. 13 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM .................... 15 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM .......................... 16 ATTACHMENT 8 SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM .......................................... 17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA ................. 21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........ 59 7

ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 60

NUCLEAR OPERATING BUSINESS PRACTICE Number

____________________________________DBBP-VP-0002 Titbe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 3 of 86 1.0 PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.

2.0 APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.

Adherence to this Business Practice is mandatory.

3.0 RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.

Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.

The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.

The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.

The Supervisor-DB Reactor Engineering is responsible for 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.

This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.

NUCLEAR OPERATING BUSINESS PRACTICE Num DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 4 of 86 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.

The Chief Operating Officer is responsible for final approval prior to plant restart.

4.0 DETAILS

1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment I that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
3. The methodology for the review process consists of the following steps:
  • Monitor plant system/component work activity progress during the outage
  • Monitor emergent work/issues during the outage for shutdown concerns
  • Monitor personnel and administrative issues during the outage for restart concerns
  • Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
  • Assess Safety Culture as identified on Attachment 9, Page 18
  • Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.

Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.

4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.
5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
9. The Shift Manager of each crew should:
a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:

-adequacy of staffing levels, personnel experience and qualification levels.

-assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.

-completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.

-completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.

b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:

-adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.

-all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 6 of 86

-temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.

c. Complete Attachment 5.
10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.

Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.

12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owners form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED iPLANT OUTAGE 07 Page 7 of 86 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item Acceptable Mode to Support Restart?

Yes/No/NA 1 All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2 Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3 Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4 Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5 The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)

  • Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
  • Planned walkdowns are scheduled appropriately 6 Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7 Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8 Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9 System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.

10 Operating Experience reports have been reviewed to ensure no potential operability concerns.

11 Procedure alterations/PCRs are ready for mode change or restart.

12 Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____________________________________DBBP-VP-0002 itle: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 8 of 86 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS (Continued)

Page 2 of 2 Plant Section or 0350 Checklist Item_ Acceptable to Support Mode Restart?

Yes/No/NA 13 All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14 All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15 All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16 All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17 All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18 All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19 Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20 All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21 Integrated Restart Report per NG-VP-001 00 signed by the SLT. (Attachment 2, 7 Column w)

Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.

Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.

Section Manager or 0350 Checklist Individual (

(Please Print Your Name)

Signature: Date.

Section Manager or 0350 Checklist Individual ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision. Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 9 of 86 Page 1 of 3 a) C 0-C 0 .be Ca 0 C D C:

co E ~ ~ 2 CE wE L

E ~ ~ .e 0 a)

!~~~~~~~~~~~~b °n 0 M't ~~

00U a) 0 CD 0 <r > <

2____

Plant I Operations X X xX X X X X X X X RP X X X X X X X X X Chemistry X X X X X X X X Outage Management X X X X X X X and Work Control II FIN X X X X X X Mechanical X X X X X X X E&C X X XX X X Maint. Serv. X X X X X X Training X X X X 7

Safety X X X _ X Engineering Plant Engineering X X X X X X X X X Design Engineering X X X X X X Project Management X X X X X X RRT XX X X Reactor Engineering X X X X X X X Support Services Regulatory Affairs X X X X X X X X 7 (includes Emer. Prep.) _

Quality Services X x - X X Security X X X 7

Other Sections QAIQC X X X X _ X Supply Chain = X X = X X Client Services X X Business Services X X Human Resources X _ _ X X

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page IO of 86 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX o

B o -o C

ca r E9 ~0 0 owM

> E0 ~~ 0 'a ° ~s ~ jn oes tn E r L LOL LOW 0 LOCD0 .0) CV....

0350 Checklist Item____

1. Adequacy of Root Cause Determinations- X X X X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers*
2. Adequacy of Safety Significant Structures, X X X X X Systems and Components-D. Baker, A.

Stallard, T. Chambers, R. Hovland, J.

O'Neill*

3. Adequacy of Safety Significant Programs--A. X X X McAllister, L. Dohrmann, S. Loehlein, C.

Daft, J. Grabnar, R.Farrell, D. Schreiner, R.

Perry, K. Ostrowski* 7

4. Adequacy of Organizational Effectiveness X X X X X and Human Performance- M. Bezilla, J.

Powers*

5. Readiness for Restart-C. Price, F. VonAhn, X X R. Hovland, R. Schrauder, A. Stallard, J.

Hirsch*

6. Licensing Issue Resolution-J. Powers, K. X X Ostrowski*
7. Confirmatory Action Letter Resolution--L. X Myers, C. Price K. Ostrowski* III _ I
  • Or an approved designated alternate ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX

NUCLEAR OPERATING BUSINESS PRACTICE Number-.

_____________________________________DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 11 of 86 Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX 10beco 0 = C JO E E S E z X E ' X 0 i a). , 0 Restart Station Review X X X X Quality Services ____X Employee Concerns X Program ___

Station Review Board X (Plant Operating Review Committee)__ _ _ __ _ _ _ _ _ _ _ _ _

Company Nuclear Review X Board _ _ _ _ _ __ _ _

Restart Overview Panel __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ X

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED IPLANT OUTAGE 1 07 Page 12 of 86 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Change Recommended By:

Mode_

Plant Manager-Davis-Besse Nuclear Power Station Date Director-Davis-Besse Nuclear Engineering Date Director-Davis-Besse Work Management Date Director-Davis-Besse Support Services Date Director-Davis-Besse Restart Date 7

RESTART IMODE CHANGE APPROVAL:

Vice President-Nuclear Date Chief Operating Officer Date

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 13 of 86 ATTACHMENT 4: PLANT INSPECTIONIWALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_

ASSET LABEL:

Or AREA INSPECTED:

NOUN NAME:

LOCATION:

DESCRIPTION:

MAINTENANCE TAG/WORK ORDER #:

CONDITION REPORT INITIATED (#)-

MODE RESTRAINT: (es __No SUBMITTED BY: DATE/TIME I (please print your name)

SIGNATURE:

ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 14 of 86 Shift Designator:

Shift Manager:

(Please Print)

Mode_

Review Summary:

The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:

Shift staffing levels, including personnel experience and qualification levels, are adequate.

Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.

Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.

Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.

The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.

Affirmation:

Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.

Shift Manager:

Print/Signature/Date Reviews and Approvals:

Manager-Operations:

Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)

NUCLEAR OPERATING BUSINESS PRACTICE Number DBB P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 07 Page 15 of 86 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.

All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.

All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.

No fuel assemblies in the reactor core are known leaking assemblies.

A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)

The reactor core loading has been verified.

All reactivity control components in the reactor core will meet their design functions.

All nuclear instrumentation in the reactor core will meet their design functions.

Affirmation:

Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tifie: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 16 of 86 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.

Estimated Critical Conditions have been prepared and independently verified.

Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)

Personnel are available, as required, to support reactor startup and power ascension to 100%.

Required training has been completed for Nuclear Fuels personnel.

Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.

The Core Monitoring System is operable.

All reactivity control systems will meet their design functions.

Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.

There are no outstanding reactivity management issues impacting the safe operation of the reactor core.

Affirmation:

Based on my knowledge andjudgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 17 of 86 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_

1. Name of System/Program:
2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
3. System/Program is ready for Mode  : Yes or No
4. The system/program is ready for Mode because: (if not ready, skip to #5)
5. The system/program is not ready for Mode because:

and the following actions are in place to address these issues:

The system/program will be ready for Mode by: (Date)

6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No_ (Attach a list of the above items)
7. Housekeeping issues associated with this system/program have been addressed for Mode  : Yes_ or No (Attach a list of those not resolved)
8. I have the following concerns about my system and its readiness for Mode  :

Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)

9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).

Name: Extension:

(Please Print)

Signature: Date:-

Date:____________

Signature:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 18 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:

Improving safety culture isa long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.

Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report iswritten at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a 7 separate Condition Report. Ifthere is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.

The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review isto challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating If other factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.

The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.

Safety Culture Commitment Area/Criteria Ratings:

Green: all major criteria/attributes are acceptable with a few minor criteria deviations White: all major criteria/attributes are acceptable with a few criteria requiring management attention 7 Yellow: all major criteria/attributes are acceptable with several criteria requiring prompt management action Red: several major criteria/attributes do not meet acceptable standards and require immediate management action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 19 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where "surveys and/or interviews' are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.

Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.

At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.

Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:

Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 113 (whichever is 7 greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.

For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.

If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.

At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart isacceptable with the current condition.

Attachments 10 and II will be included as part of that report.

NUCLEAR OPERATING BUSINESS PRP-ACTICE Number

_____________________________________DBBP-VP-0002 Titfe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 20 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_

item Color

1. Policy or Corporate Commitment Area
a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
b. Management values are clearly reflected in the Business Plan and are understood by the organization
c. Resources are available or can be obtained to ensure safe, reliable operations
d. Self-Assessment is a tool used to monitor, assess and improve our performance
e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
2. Plant Management Commitment Area
a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
b. Goals and roles are clear and teamwork is reinforced
c. Ownership and accountability is evident
d. Training and Qualification are valued
e. Commitment to continuous improvement is evident
f. Cross-functional work management and communication
g. Creating an environment of engagement and commitment
3. Individual Commitment Area
a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
b. Questioning attitude-challenges are welcomed
c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
d. Open communications-associates are comfortable in voicing opinions, issues and concerns
e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions support readiness for mode change.

Section Manager (Please Print Your Name)

Signature: Date_ _

Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 21 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39

1. POLICY COMMITMENT AREA la. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety Culture* issued but it is not issued but only issued and is issued and is reinforced by occasionally reinforced frequently reinforced continuously reinforced FENOC by FENOC by FENOC by FENOC management management. management. management. 7 Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety issued but it is not issued but only issued and is issued and it is a strong Conscious Work reinforced by occasionally reinforced frequently reinforced statement of safety Environment FENOC by FENOC by FENOC conscious work (SCWE)* management. management. management. environment and often reinforced by FENOC management Making employees Policy statements Policy statements Policy statements are Policy statements are aware of policy simply issued as distributed separately communicated by at communicated to statements* part of FENOC to employees in least two employees and (Explain why white Business Plan. memo. means.(e.g., hard emphasized regularly in is acceptable ff there copy distribution, meetings and face to is no face to face newsletters, group face communication.

communication) meetings, training, stand down).

Employee Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate less than indicate that 70-80% of indicate that 80-90% indicate that more than policies' 70% of employees the employees of employees 90% of employees understand the understand the understand the understand the policies policies. policies and consider policies and consider and consider safety a safety a FE value. safety a FE value. FE value and the normal way to do business.

Worker Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate that less indicate that between indicate that between indicate that more than responsibility to than 85% of workers 85-90% of workers 90-95% of workers 95% of workers raise safety understand their understand their understand their understand their concerns' responsibility to responsibility to raise responsibility to raise responsibility to raise raise nuclear safety nuclear safety or nuclear safety or nuclear safety or quality or quality concerns. quality concerns. quality concerns. concerns.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided from Edventures survey results and 4Cs.

NUCLEAR OPERATING BUSINESS PRACTICE Number: D P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 07 Page 22 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39

1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Corporate vafues* There is no There isa There is a corporate There is a corporate corporate level corporate level level statement of level statement of statement of statement of commitment to commitment to safety.

safety values. commitment to safety. FirstEnergy FirstEnergy FirstEnergy safety. management meets management meets management FirstEnergy occasionally with frequently with plant does not management plant personnel to personnel to express its express its meets express its safety safety values.

safety values to infrequently with values.

plant personnel. plant personnel to express its safety values.

Statement of There is no The statement of The statement of The statement of mission, vision, statement of Mission, Vision, Mission, Vision, and Mission, Vision, and and values** Mission, Vision, and Values Values places greater Values emphasizes and Values and places weight on weight on safety than safety first, then allows employees safety and often on production/profits consideration of believe focus is employees and most employees production and profits on production believe the agree that the and over 90% of and profits. overriding focus overriding priority is employees agree based is safety on safety on surveys.

FENOC Business Business Plan Business Plan Business Plan Business Plan contains Plan* contains no contains few contains Strategic Strategic Objective Strategic Strategic Objective Measures Measures on safety Objective Objective on safety with and all are being fully Measures on Measures on implementation plans. implemented.

safety. safety but no implementation plans 7

  • Site wide assessment only. Data provided by Senior Management
    • Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 23 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39

1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE RED YELLOW WHITE GREEN Adequacy of More than five More than three Three or less All management management supervisor or above supervisor or supervisor or above positions are filled with resources* positions are not above positions positions are not filled ANSI qualified FENOC filled with ANSI are not filled with with ANSI qualified individuals.

qualified FENOC ANSI qualified FENOC individuals.

individuals. FENOC individuals.

Adequacy of More than four Three or four One or two sections Each section has a full personnel sections do not have sections do not do not have sufficient complement of resources*# sufficient personnel have sufficient personnel to perform personnel (minus to perform their personnel to their assigned normal attrition) to assigned perform their responsibilities perform its assigned responsibilities assigned without contractor responsibilities.

without contractor responsibilities support support without contractor 7 support Adequacy of Risk significant The majority of All risk significant Sufficient funding exists funding' activities, to improve identified risk identified to perform more than nuclear safety, as significant improvements to just risk significant defined by the improvements to nuclear safety, as improvements, as Senior Leadership nuclear safety, as identified by the PRC identified by the PRC in Team and Project identified by the for the plant, plant, programs and Review Committee PRC for the plant, programs, or other other activities to (PRC) are not being programs, or activities, are funded improve nuclear safety.

funded in a timely other activities, in a timely manner.

manner and funding are funded in a was requested and timely manner.

rejected by FENOC Executive Management.

  • Site wide assessment only. Data provided by Human Resources
    1. Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
    • Site wide assessment only. Data provided by the chairman of the PRC

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 24 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39

1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)

Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools, More than 25 % Between 20- Between 10-20% of Less than 10% of material and of scheduled 25% of scheduled scheduled tasks scheduled tasks PMs, equipment to tasks (PMs, tasks (PMs, Work (PMs, Work Orders, Work Orders, ECRs complete site Work Orders, Orders, ECRs ECRs and projects) and projects) are not 7 tasks* ECRs and and projects) are are not being being completed by the projects) are not not being completed by the site site in a timely manner being completed completed by the in a timely manner due to lack of tools, by the site in a site in a timely due to lack of tools, material or equipment.

timely manner manner due to material or due to lack of lack of tools, equipment.

tools, material or material or equipment. equipment.

Adequacy of tools, More than 25% Between 20-25% Between 10-20% of Less than 10% of key material and of key scheduled of key scheduled key scheduled tasks scheduled tasks are not equipment to tasks are not tasks are not are not being being completed by the complete Section being completed being completed completed by the section in a timely tasks by the section in by the section in section in a timely manner due to lack of a timely manner a timely manner manner due to lack of tools, material or due to lack of due to lack of tools, material or equipment.

tools, material or tools, material or equipment.

equipment. equipment.

  • Site wide assessment only. Data provided by Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 25 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39

1. POLICY COMMITMENT AREA 1d. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a toot used to monitor, assess and improe our performance ATTRIBUTE RED YELLOW WHITE GREEN Use of Nuclear Less than 70% of Between 70-80% of Between 80-90% of More than 90% of the Quality the sections have the sections have the sections have sections have used Assurance to used NQA input used NQA input to used NQA input to NQA to supplement the supplement the to supplement the supplement the supplement the self- self-assessment 7 self- self-assessment self-assessment assessment process process as defined in assessment process as defined process as defined as defined in NOBP- NOBP-LP-2004 process in NOBP-LP- 2004 in NOBP-LP-2004 LP-2004 Self- Less than 60% of Between 60-75% of Between 75-90% of More than 90% of assessments in sections (< 14) sections (15-17) sections (17-20) sections (> have accordance have scheduled have scheduled have scheduled any scheduled any self-with NOBP-LP- any self- any self- self-assessments for assessments for 1St &

2004, FENOC assessments for assessments for 1 5t st 1 & 2 nd quarter 2 nd quarter 2004.

Ongoing Seff- Is & 2nd quarter &2nd quarter 2004. 2004.

Assessment 2004.

Guideline*

Section Performance Section performance Section performance Section performance Performance indicators related to indicators exist for indicators exist for indicators exist and are Indicators safety and quality important activities important activities appropriate and are being exist for the section affecting quality and affecting quality and regularly updated for safety but less than safety and 75-89% of important activities 75% of goals are met goals are met affecting safety and quality, with more than 90% of goals met.

Personnel The performance The performance The performance The performance Performance appraisal program appraisal program appraisal program appraisal program Appraisals** does not include includes includes assessments includes assessments of assessments of assessments of of safety or quality of safety and quality of safety or quality of safety or quality of performance but some performance and the performance. performance but most appraisals have not appraisals are being employee appraisals been performed in performed in timely have not been timely manner and manner and all employees performed. some employees do have a current appraisal.

not have a current appraisal.

  • Site wide assessment only. Data provided by Quality Services "Site wide assessment only. Data provided by Human Resources 17

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1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.

ATTRIBUTE RED YELLOW WHITE GREEN Nuclear The Nuclear The Nuclear The Nuclear The Nuclear Committee Committee of Committee of the Committee Committee has safety has safety performance Board of Board has little occasionally discusses performance as a part as a part of the agenda Directors* focus on safety safety performance as of the agenda every every meeting and performance in the atopic in the agenda. meeting requests additional agenda. presentations relative to specific issues to monitor performance Company The CNRB has a The CNRB agenda The CNRB agenda The CNRB agenda has Nuclear Review safety has a safety has a safety a safety discussion Board (CNRB)+ performance discussion and discussion at every every meeting and is assessment monitors safety meeting and reviews proactive in providing 7 discussion on the performance presentations on safety focus actions for agenda. safety focus issues FENOC Nuclear Quality NQA is not Some NQA audits or NQA audits or NQA is regularly Assurance performing audits assessments were assessments were performing audits and (NQA)** or assessments of performed when performed when assessments of important safety required and a number required, for important important safety activities and not of areas of concern safety activities and activities and identifying finding areas of were identified for some Significant key issues for concern causing important safety Conditions Adverse to improvement that are Significant activities causing Quality were noted below the Significant Conditions Significant Conditions Condition Adverse to Adverse to Quality Adverse to Quality Quality threshold.

Learning from Personnel in the Personnel inthe Personnel in the Personnel in the section the experience section do not section seldom section occasionally routinely participate in of the industry participate in participate in industry participate in industry industry committees, industry committees, visit other committees, visit other visit other sites or host committees, visit sites or host personnel sites or host personnel personnel from other other sites or host from other sites from other sites sites personnel from other sites

  • Site wide assessment only. Data provided by Senior Management

+Site wide assessment only. Data provided by NQA Manager or VP Oversight

    • This item is assessed by NQA only.

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Management There isa There is a management There isa There is a management observations management observation program management observation program performed as observation program and 65-75% of observation program and more than 90% are scheduled with and less than 65% management and 76-90% are performed as proper of the observations observations are performed as scheduled and less coaching* are performed as performed as scheduled and less than 5% rated as scheduled and scheduled and greater than 10% rated as overall unsat.

>90% indicate no than 10% were rated overall unsat.

coaching required. overall unsat.

Management Most management Between 50-74% of the Between 75-89% of More than 90% of the observations observations are not management the management management are self self-critical. observations performed observations observations performed critical* are self-critical and performed are self- are self-critical and actions implemented. critical and actions actions implemented.

implemented.

Management No method has been One method has been Two means have Multiple means have emphasis on used in the last used in the last month been used in the last been used by safety to month to provide to provide emphasis on month to provide management in the last employees; emphasis on safety safety to employees in emphasis on safety to month to provide face questioning to employees in the the section (e.g., town employees in the to face emphasis on attitude section (e.g., town hall, 4Cs or All Hands section and at least safety to employees in hall, 4Cs, or All meetings, standdowns, one was face to face the section (e.g., town Hands meetings, newsletters, and (e.g., town hall, 4Cs hall, 4Cs or All Hands standdowns, training). or All Hands meetings, standdowns, newsletters, and meetings, newsletters, and training). standdowns, training).

newsletters, and training).

  • Site wide assessment only. Data provided by Management Observation Program

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Leadership in Leadership in Leadership in Action Leadership in Action Leadership in Action* Action includes includes discussions on includes discussions Action includes discussions on safety culture. on safety culture.

  • discussions on safety culture.
  • And And safety culture.
  • And Employee feedback Employee feedback And Employee feedback indicates it was indicates it was very Employee indicates it was not effective effective. feedback indicates effective. And And it was very And ~An Adeffective Leadership in Action Leadership in Action And Leadership in training has been training has been Action training has available and available and Leadership in been available and scheduled for more scheduled for more Action training has 7 scheduled for less than 75% of than 80% of been available and than 75% of supervisors and above supervisors and scheduled for supervisors and within 12 months of above within 12 more than 85% of above within 12 new appointment.* months of new supervisors and months of new appointment.* above within 12 appointment.* months of new appointment.*

Problem solving* A problem solving In more than 5 cases, In all but one case, The problem process exists but the problem solving the problem solving solving process, there is no use of process NOP-EN-3001 process, NOP-EN- NOP-EN-3001 has the document in the has not been properly 3001 has been been properly section and CRs implemented in the properly implemented implemented in the were written to section for applicable in the section for section for document the conditions and CRs applicable conditions applicable failure to use the were written in the during the previous conditions during process during the previous quarter. quarter. the previous previous quarter. quarter.

  • Site wide assessment only. Data provided by Human Resources 7
    • Site wide assessment only. Data provided by Plant Engineering Manager APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Decision A Safety significant A Safety significant The majority of safety Safety significant making Condition Adverse to Condition Adverse to significant decisions decisions were made in Quality Condition Quality Condition were made in the the section with Report indicates that Report indicates that section with adequate required information, decisions were decisions are made in information, management oversight, made in the section the section with minimal management involvement and peer in isolation without information, oversight, checking during the adequate management oversight, involvement and peer past six months as information, involvement and peer checking during the indicated by no SCAQs.

management checking during the quarter as indicated oversight, past two months. by no SCAQs.

involvement and peer checking during the past month.

Improvements There have been There have been some There have been Significant in safety minimal improvements made in obvious improvements have margin* improvements made safety margin. . improvements made been made in safety in safety margin . in safety margin. margin.).

Plant activities A significant plant Less than 2 Condition Significant plant Significant plant receive proper event, associated Adverse to Quality CRs activities associated activities associated management with the section, associated with the with the section had a with the section had a attention and occurred during the section were written management plan management plan with safety focus previous quarter and due to lack of with a management a management sponsor a lack of a management attention sponsor and and management (Reference management or lack of safety focus management oversight scheduled for NG-DB-00800) attention or safety during the previous oversight scheduled the duration of the focus was indicated quarter. for the duration of the activity and no CAQ and an SCAQ activity and only one events occurred during written. CAQ event occurred the previous quarter.

indicating a lack of management attention during the previous quarter.

  • Site wide assessment only. Data provided by Design Engineering Manager

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2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Understanding Station surveys Station surveys Station surveys and/or Station surveys that safety is and/or interviews and/or interviews, interviews show that 80- and/or interviews highest priority* show that less show that 70-80% 90% of employees, show that more than than 70% of of employees, understand that safety is 90% of employees in 7

employees understand that the highest priority. that safety is the understand that safety is the highest highest priority.

safety is the priority.

highest priority.

Program Five of the 61 All 61 Phase I All 61 Phase 1 All 61 Phase 1 ownership' Phase 1 programs programs in the programs in the program programs in the in the program program review review have assigned program review have review do not have have assigned owners. With several assigned owners. In assigned owners owners and more exceptions, program general, program and five CRs were than three CRs owners are owners are written against were written on implementing their implementing their different programs different programs assigned responsibilities assigned in the past quarter. in the past quarter. and less than 3 CRs responsibilities and were written on different no CRs were written programs in the past against programs in quarter. the last quarter.

Ownership of More than 5% of 5% of SCAQ Less than 5% of SCAQ Less than 5 of corrective SCAQ remedial remedial or remedial or preventive preventiverestart actions and preventive preventive restart restart required d at restart required required corrective corrective actions and required corrective Does not include corrective actions actions and 10% of 10% of CAQ remedial 10%of aQ emedal CRs or CAs linked and more than CAQ remedial and and preventive restart and of CAQ remedial to P3 activities. 10% of CAQ preventive restart required corrective an preventive resta remedial and required corrective actions for the section, required corrective preventive restart actions for the have received 2 have received less required corrective section, have extensions for the than 2 extensions f actions for the received more than previous quarter. the previous quarter section have 2 extensions for the required more previous quarter.

than 4 extensions for the previous quarter.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided by Plant Engineering Manager.

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Ownership of The quality of The quality of The quality of The quality of engineering engineering engineering engineering engineering products as products as products as products as products as measured by the EAB is measured by the measured by the measured by the measured by the 1.0 or less.

Engineering EAB is greater EAB is between EAB is between 2.0 Assessment Board than 3.0. 3.0 and 2.1. and 1.1.

(EAB)*

Effectiveness of The individual The individual The individual error The individual error rate supervision of error rate is>0. error rate is <.45- rate is<.35->.26 is<0.26 individual errors individuals' 45 individual >.36 individual individual errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 7 errors per errors per 10,000 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> hours worked. worked.

worked.

Intra-department As a Manager, I As a Manager, I As a Manager, I As a Manager, I believe teamwork and believe there is believe there is believe alignment is alignment and teamwork alignment ((Some no alignment minimal improving and are obvious among unit supervisors and little alignment and teamwork can be managers in all activities will input to this teamwork some teamwork seen in some key of my department.

attribute, such as, among my among my activities among my Reactor Department's Department's Department's Engineering and managers. managers. managers.

RRT.)

Expectations There are More than 90% More than 95% of There are statements of '7 statements of of sections have sections have expectations for all expectations for statements of statements of sections and managers less than 90% expectations and expectations and all are reinforcing them and of sections and most employees employees meet employees understand employees are not familiar them. and implement them.

routinely ignore with them.

them.

  • Site wide assessment only. Data provided by Director-Nuclear Engineering
  • Site wide assessment only. Data provided by Human Performance

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Trust, openness 4Cs surveys 4Cs surveys 4Cs surveys show 4Cs surveys show more and focused show less than show 50-70% of 70-90% of than 90% of employees commitment' 50% of employees feel employees feel that feel that work groups employees feel that work groups work groups display display high levels of that work groups display high high levels of trust, trust, openness and display high levels of trust, openness and commitment.

levels of trust, openness and commitment.

openness and commitment.

commitment.

Clear goals and No clear goals Goals and Goals and priorities Employees are clear priorities and priorities priorities exist for exist for the section about goals and have been the section but and most employees priorities for the section established for are not understand and own as well as how their role 7 the section adequately them. contributes to achieving understood and them.

owned by some employees.

Input and No employee Only managers Managers and Employees are involvement input and and supervisors supervisors appropriately involved in involvement are involved in occasionally request setting department goals occurs in the the setting of input/involvement and establishing work setting of department goals from employees in priorities.

department and establishing the setting of goals and work priorities. department goals establishing and establishing work priorities. work priorities.

Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number.

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE RED YELLOW WHITE GREEN Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews for accordance with reviews for the reviews for the for the section were the section were FENOC section were section were completed for the completed for the review Performance completed for the completed for the review period period Management review period review period Process*

Development Less than 70% of Between 70-80% Between 80-90% of More than 90% of plans* managers and of managers and managers and managers and supervisors have supervisors have supervisors have supervisors have development development development plans development plans plans submitted plans submitted submitted to HR submitted to HR to HR to HR Restart There is no A restart A restart readiness A restart readiness Readiness restart readiness readiness review review process review process exists Reviews' review process. process exists exists and is and is implemented but implemented with efficiently and with implementation is the majority of participation by poor as shown by Managers and the Managers and the lack of Manager Senior Leadership Senior Leadership Team participation. Team participation.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or understanding of interviews interviews interviews indicate interviews indicate that their responsibility indicate that less indicate that that between 90- more than 95% of to raise safety than 80% of between 80-90% 95% of workers workers understand their concerns# workers of workers understand their responsibility to raise understand their understand their responsibility to nuclear safety or quality responsibility to responsibility to raise nuclear safety concerns.

raise nuclear raise nuclear or quality concerns.

safety or quality safety or quality concerns. concerns.

  • Site wide assessment only. Data provided by Human Resources
    • Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  1. Site wide assessment only. Data provided from Edventures survey results

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)

Ownership and accountability is evident Willingness to Surveys show Surveys show Surveys show that Surveys show that more raise safety that less than that between 85- between 90-95% of than 95% of personnel concems* 85% of personnel 90% of personnel personnel are willing are willing to raise safety are willing to are willing to to raise safety concerns through their raise safety raise safety concerns through supervisor, a CR or concerns through concerns through their supervisor, a ECP.

their supervisor, a their supervisor, a CR or ECP.

CR or ECP. CR or ECP.

SRO reviews for Less than 90% Between 90-95% Between 95-98 % More than 98% were Operability are were completed were completed were completed completed within 24 performed in a within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. hours.

timely manner for the identified period of this review' System Less than 80% Between 80-90% Between 90-95% of More than 95% of the assessments+ of restart required of the restart the restart required restart required 7 improvements in required improvements in improvements in safety safety have been improvements in safety have been have been implemented implemented at safety have been implemented at this at this time this time. implemented at time.

this time.

  • Site wide assessment only. Data provided by 4Cs program and /or Employee Concems Program "t his item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering Manager

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)

Ownership and accountability is evident NQA field NQA field NQA field NQA field NQA field assessments assessments** assessments assessments assessments show show that managers and show that show that that managers and supervisors are managers and managers and supervisors are generally effective.

supervisors are supervisors are generally effective, generally generally with a few ineffective. effective, with exceptions.

several noteworthy exceptions.

Management Less than 80% Between 80-85% Between 85-95% of More than 95% of observations of management of management management management leading to participating in participating in participating in the participating in the coaching+ the Management the Management Management Management 7 Observation Observation Observation Observation Program Program, have Program, have Program, have have performed a performed a performed a performed a coaching session in the coaching coaching session coaching session in last month.

session in the inthe last month. the last month.

last month.

Timeliness of Less than 50% Between 50% Between 75% and More than 90% of my corrective actions of my section's and 74% of my 89% of my section's section's corrective corrective section's corrective actions actions designated as Does not include actions corrective actions designated as required for restart, are CRs or CAs linked to designated as designated as required for restart, complete at this time P3 activities required for required for are complete at this restart are restart are time complete at this complete at this time time This item assessed by NQA only

+Site wide assessment only. Data pvided by Management Observation Program

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued ATTRIBUTE RED YELLOW WHITE GREEN Restart training+ Most required Between 75-90% Between 90-99% of 100% of required 7 restart training is of required restart required restart restart training is (Explain why not complete. training is training is complete. complete.

acceptable if less complete.

than green) initial Operator Individuals in Individuals in training* initial license initial license class are class are Individuals in initial Individuals in initial maintaining a maintaining a license class are license class are class average of class average of maintaining a class maintaining a class 82% or less 83-87% average of 88-94% average of more than 94%

Requalification Less than 70% of Between 70-84% Between 85-95% of More than 95% of the training licensed of the licensed the licensed licensed operators have operators have operators have operators have passed their (Explain why passed their passed their passed their requalification training.

acceptable if less requalification requalification requalification than green) training. training. training.

  • This item assessed by Operations only

+Site wide assessment only. Data provided by Nuclear Training

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)

Training and Qualification are valued Operability Less than 50% of Between 50-74% Between 75-90% of More than 90% of determination applicable of applicable applicable operators applicable operators training operators and operators and and engineers have and engineers have (Explain why engineers have engineers have received training on received training on acceptable if less received training received training operability operability than green) on operability on operability determinations. determinations.

determinations. determinations. 7 Training on Less than 80% Between 80-89% Between 90-97% of More than 97%

SCWE of managers, of managers, managers, managers, supervisors, supervisors, and supervisors, and supervisors, and and operators have (Explain why operators have operators have operators have received training on acceptable if less received training received training received training on SCWE.

than green) on SCWE. on SCWE. SCWE.

Training on Less than 70 % Between 70-80% Between 80-90% of More than 90% of decision making of applicable of applicable applicable personnel applicable personnel process" personnel have personnel have have received have received training received training received training training on the on the decision making on the decision on the decision decision making process.

making process. making process. process.

Training on Less than 80% Between 80-89% Between 90-95% of More than 97% of standards and of personnel in of personnel in in the section personnel in the expectations the section have the section have personnel have section, have received (Explain why received training received training received training on training on standards acceptable if less on standards and on standards and standards and and expectations.

than green) expectations. expectations. expectations.

Continuing Less than 70% of Between 70-80% Between 80-90%of More than 90% of training identified scheduled of scheduled scheduled training scheduled training by Curriculum training identified training identified identified by the CRC identified by the CRC is Review by the CRC is by the CRC is is completed in a completed in a timely Committee completed in a completed in a timely manner. manner.

(CRC) timely manner. timely manner.

  • This item assessed by Operations and Engineering only "Site wide assessment only. Data provided by Nuclear Training

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN improvements in Most requisitions About 50% of open About 75% of open At least 85% of open management for management requisitions for requisitions for requisitions for staffing* positions (all exempt management (all management management positions employees) have exempt employees) positions (all exempt (all exempt employees) not been filled in the positions have employees) have have been filled in the past month. been filled in the been filled in the past month.

past month. past month.

Corrective Action There are no The CARB has The CARB has been The CARB has been Review Board directors on the been enhanced enhanced with enhanced with director-(CARB)+ CARB. with director-level director-level level personnel.

personnel. personnel.

The backlog of The backlog of documents awaiting The backlog of The backlog of documents awaiting CARB review is documents awaiting documents awaiting CARB review is less more than four CARB review is CARB review is less than one week.

weeks. less than four than two weeks.

weeks.

Engineering The backlog of The backlog of The backlog of The backlog of Assessment documents awaiting documents awaiting documents awaiting documents awaiting EAB Board (EAB)++ EAB review is EAB review is less EAB review is less review is less than one greater than four than four weeks. than two weeks. week.

weeks.

  • Site wide assessment only. Data provided by Human Resources 7

+Site wide assessment only. Data provided by Performance Improvement

++Site wide assessment only. Data provided by Director-Nuclear Engineering

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)

Cnmmitment tn cntiniini irnvmynt i evident ATTRIBUTE RED YELLOW WHITE GREEN Benchmarking Less than 60% (< Between 60-75% Between 75-90% of More than 90% of against industry 14) of sections (15-17) of sections ( 17-20) sections (>20) have 7 standards@ have scheduled sections have have scheduled any scheduled any any benchmarking scheduled any benchmarking in benchmarking in in accordance bench-marking in accordance with accordance with with NOBP-LP- accor-dance with NOBP-LP-2002 or NOBP-LP-2002 or NG-2002 or NG-EN- NOBP -LP-2002 NG-EN-00386 for 1 EN-00386 for 1V & 2 nd 00386 for 1 & 2 nd or NG-EN-00386 $ 2nd quarter 2004. quarter 2004.

quarter 2004. for I" quarter 2004.

Management A management A management A management A management observations observation observation observation program observation program program has been program has has been established. has been established.

established. Less been established. More than 80% of More than 90% of than 70% of More than 70% of management management management management observations are observations are observations are observations are performed as performed as performed as performed as scheduled and most scheduled and contain scheduled, and scheduled, and are considered quality information.

observations are observations are acceptable.

weak. weak.

Temporary There are more There are 11 or There are 8 or less There are 5 or less modifications+# than 11 temporary less temporary temporary temporary modifications. modifications. modifications. modifications.

Number of There are more There are 2 There is 1 operator There are no operator Operator work- than 2 operator operator workarounds. workarounds.

arounds*# workarounds. workarounds.

Number of There are more There are 4 There are 1-3 Control There are no Control Control Room than 4 Control Control Room Room deficiencies. Room deficiencies.

deficiencies'# Room deficiencies.

deficiencies.

@ Site wide assessment only. Data provided by Quality Services or Industry Relations

  • This item assessed by Operations only

'Site wide assessment only. Data provided by Management Observation program

+Site wide assessment only. Data provided by Plant Engineering

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture 7 Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Training on Less than 80% of Between 80-89% Between 90-97% of More than 97% of SCWE* managers, of managers, managers, managers, supervisors supervisors and supervisors and supervisors and and operators have operators have operators have operators have received training on received training received training received training on SCWE. 7 on SCWE. on SCWE. SCWE.

Licensed Individuals in Individuals In Individuals in initial Individuals in initial operator initial license initial license license class are license class are pipeline* class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%.

82% or less 83-87%

  • Site wide assessment only. Data provided by Nuclear Training
    • This item assessed by Operations only.

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Use of More than 4 CRs Between 4-2 CRs Less than 2 CRs No CRs issued within SCWERT* issued within the issued within the issued within the past the past year related to past year related past year related year related to failure failure to properly to failure to to failure to to properly conduct conduct SCWERT 7 properly conduct properly conduct SCWERT review of review of Davis-Besse SCWERT review SCWERT review Davis-Besse work work disciplinary of Davis-Besse of Davis-Besse disciplinary actions actions prior to the work disciplinary work disciplinary prior to the action. action.

actions prior to actions prior to the action. the action.

Effectiveness of There are more There are 5 NRC There are 4 NRC There are 2 or fewer SCWERT in than 5 NRC allegations or allegations or ECP NRC allegations or avoiding allegations or ECP concerns of concerns of ECP concerns of discrimination ECP concerns of discrimination discrimination discrimination claims* discrimination submitted within submitted within the submitted within the submitted within the past year past year past year the past year Effectiveness in There is more There is one There are no There are no avoiding NRC or than one substantiated substantiated NRC or substantiated NRC or ECP substantiated NRC or ECP ECP discrimination ECP discrimination substantiated NRC or ECP discrimination claims within the past claims within the past 2 discrimination discrimination claim within the year. years.

claims* claim within the past year past year

  • Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____________________________________DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE RED YELLOW WHITE GREEN Cross-functional No cross-functional Some cross- Cross-functional Cross-functional teamwork* teamwork is evident functional teamwork frequently teams among sections among sections teamwork among occurs among are constantly sections exists but sections, enabling formingtreforming work issub- efficient and effective around the best way to optimized. workflow. get work done.

Department Many process Some process Minimal process Department interfaces interfaces breakdowns occur breakdowns occur breakdowns and are seamless; work within the within the rework occur within flows efficiently Department with Department with the Department with between departments extensive amounts frequent amounts effective and efficient throughout the entire of rework needed. of rework needed. resolution of emergent organization.

issues.

Performance to Less than 70% of Between 70-80% Between 80 -90% of More than 90% of schedule" work iscompleted of work is work iscompleted on work is completed on on time, as completed on time, as scheduled, time, as scheduled, scheduled, causing time, as with minimal within current resource major scheduled, with adjustments to capacity.

consequences to major adjustments resource capacity overall site to resource required to improve performance. capacity required performance.

to improve performance.

Interdepartmental Information that Information that Information that Information that communication impacts impacts impacts downstream impacts downstream downstream downstream implementation is implementation is implementation is implementation is frequently shared on a communicated as not shared, causing inconsistently timely basis, enabling soon as it's known, significant negative shared, which departments to enabling departments consequences to keeps other proactively plan and to work proactively on other departments. departments in a respond. a consistent basis.

reactive mode.

  • Site wide assessment only. Data provided from Edventures survey results.
    • Site wide assessment only. Data provided by Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)

Commitment to cross functional work management and communication is evident Interdepartmental Problem solving Cross-functional Cross-functional Cross-functional problem solving and decision sections, sections, sections, and decision making occurs in Departments or Departments or Departments or making isolation; non- stakeholders are stakeholders are stakeholders are involvement of seldom involved frequently involved consistently involved other Departments when problems when problems are when problems are or stakeholders. are being solved being solved and being solved and and decisions are decisions are made. decisions are made.

made.

Systemic learning Things are broken Discrete problems Attention isfocused Streamlining and down, focus is on are fixed within the on learning and improving systems the pieces and section with discovering and process is discrete problems minimal fundamental constant to resolve are fixed within the understanding of solutions to long-standing and/or section with no interdependencies resolving long- complex problems understanding of standing and/or within the section interdependencies. complex problems within the section Incorporating Industry operating There is less than There is full Operating Experience industry experience is not full utilization and utilization and is consistently and Operating consistently fully minimal compliance with the fully utilized in every Experience* utilized to enhance compliance to our Operating department and is site performance. Operating Experience Program well-integrated into Experience everyday activities to Program enhance plant performance.

  • Site wide assessment only. Data provided by Operating Experience Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 44 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE RED YELLOW WHITE GREEN FENOC values, FENOC values, FENOC values, FENOC values, basic Most exempt basic principles basic principles and basic principles principles and personnel in the and leadership leadership and leadership leadership strategies section have strategies strategies are not strategies are are frequently internalized and are used by exempt inconsistently demonstrated by some living the FENOC personnel within demonstrated by exempt personnel values, basic the section some exempt within the section principles and personnel within leadership strategies the section as demonstrated in 7 their day to day actions.

Quality of Employee Employee Employees Concerns Employee Concerns management and Concerns Program, Concerns Program, Quality Program, Quality employee Quality Assessment Program, Quality Assessment and 4Cs Assessment and 4Cs relationships* and 4Cs survey Assessment and survey data indicates survey data indicate data indicates that 4Cs survey data that more than 80% of more than 90% of (Explain why employees openly Indicates that employees will bring employees raise acceptable if not express fear of more than 70% concerns to issues directly with green) retaliation and will of employees management. management, work not raise safety will bring safety collaboratively to concerns with concerns to resolves issues and management. management. reflect favorable improvement.

Organizational Section Section Section management Section management commitment and management management frequently supports consistently supports shared success focuses on what is occasionally doing what is in the doing what is in the criteria in the best Interest supports what is best interest of the best interest for the of their section at in the best whole organization whole organization the expense of interest of their rather than what is in rather than what is in what is in the best section without the best interest of the best interest for interest of the consideration to their section. their section.

whole organization. what is in the best interest of the whole organization.

  • Site wide assessment only. Data provided by ECP, NQA and 4Cs

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 45 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39

2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)

An environment of engagement and commitment is evident Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews accordance with reviews for the reviews for the for the section were for the section were FENOC section were section were completed for the completed for the 7 Performance completed for the completed for the review period per. review period per the Management review period per review period per. the FENOC FENOC Performance process* the FENOC the FENOC Performance Management process Performance Performance Management Management Management process process process FENOC Less than 70% of Between 70-80% Between 80-90% of More than 90% of Performance managers and of managers and managers and managers and Management supervisors have supervisors have supervisors have supervisors have Process development plans development plans development plans development plans Development submitted to HR submitted to HR submitted to HR submitted to HR Plans*

  • Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 46 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39

3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE RED YELLOW WHITE GREEN Maintenance Rule There are more There are 2-3 There is one Red There are zero Red (a)(1) Systems* than 3 Red Red (a)(1) (a)(1) system. (a)(1) systems and all 7 (a)(1) systems. systems. Maintenance Rule (a)(1) systems are in monitoring status Number of There are more There are 2 There is 1 operator There are no operator Operator than 2 operator operator workarounds. workarounds.

workarounds**# workarounds. workarounds.

Number of Control There are more There are 4 There are 1-3 There are no Control Room than 4 Control Control Room Control Room Room deficiencies.

deficiencies**# Room deficiencies. deficiencies.

deficiencies.

Number of There are more There are 11 or There are 8 or less There are 5 or less temporary than 11 less temporary temporary temporary modifications.

modifications+# temporary modifications. modifications.

modifications.

Individual Error The individual The individual The individual error The individual error rate Rate++ error rate is error rate is 0.31 rate is 0.29 <.35- is <0.26 individual errors 17

> 0.45 individual <.45->.36 >.26 individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

worked. worked.

  • Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering

++Site wide assessment only. Data provided by Human Performance

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D BBP-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)

Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of Less than 80% of 80% or more of the 90% or more of the 95% or more of the CRs self-identified the CRs originated CRs originated are CRs originated are originated are self-Condition are self-identified. self-identified. self-identified. identified.

Reports (CRs)*

Number of Less than 80% of At least 80-90% of At least 90% of SCAQ All SCAQ evaluations open SCAQ evaluations SCAQ evaluations evaluations and 80- and 90% of CAQ Condition and less than 70% and 70-80% of 90% of CAQ evaluations were Report of CAQ evaluations CAQ evaluations evaluations were completed on schedule evaluations* were completed on were completed on completed on for the previous quarter.

schedule for the schedule for the schedule for the previous quarter. previous quarter. previous quarter.

Engineering The quality of The quality of The quality of The quality of Assessment engineering engineering engineering products engineering products as Board (EAB) products as products as as measured by the measured by the EAB is index' measured by the measured by the EAB is 2.0 or less. 1.0 or less.

EAB is greater than EAB is 3.0 or less.

3.0.

Performance More than one One significant Major plant evolutions Major plant evolutions during major significant event has event has occurred have been performed have been performed 7 plant occurred during a during a plant in the past month with successfully in the past evolutions+ plant evolution in the evolution in the some less than month as planned past month past month significant challenges without any challenges or transients.

Addressing Less than 70% of Between 70-80% of Between 80-90% of More than 90% of Operating operating operating operating experience operating experience Experience experience reports experience reports reports applicable to reports applicable to the applicable to the applicable to the the section are section are completed section are section are completed on time on time.

completed on time completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious han to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

  • Site wide assessment only. Data provided by Performance Improvement
  • Site wide assessment only. Data provided by Director-Nuclear Engineering

+Site wide assessment only. Data provided by Operations

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 48 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39

3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE RED YELLOW WHITE GREEN Quality of pre-job Management Management Management Management briefs* observations and QA observations and observations and QA observations and field observations QA field field observations QA field show that most pre-job observations show show that, with some observations show briefs are not that most pre-job exceptions, pre-job that pre-job briefs in acceptable. briefs are briefs are acceptable. general are acceptable. acceptable.

Percent of CRs Less than 13% of Between 13-15% Between 15-17% of More than 17% of per person per individuals wrote CRs of individuals individuals wrote CRs individuals wrote group during the past 30 wrote CRs during during the past 30 CRs during the past days. the past 30 days. days. month.

Number of The number of The number of The number of The number of programmatic programmatic CRs programmatic CRs programmatic CRs programmatic CRs CRs' indicates that indicates that most indicates that a large indicates that individuals in general individuals are majority of individuals individuals in are reluctant to write willing to write are willing to write general are willing CRs on programmatic CRs on CRs on programmatic to write CRs on and management programmatic and and management programmatic and issues. management issues. management issues. issues.

Program and >0.50 program and <0.50-.>.37 <0.37->.27 program <0.27 program process error process errors per program and and process errors and process errors rate+ 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. process errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

worked.

Raising Management Management Management Management problems* observations, CAP and observations, CAP observations, CAP observations, CAP NQA field observations and NQA field and NQA field and NQA field 7 show that most observations show observations show observations show individuals are not individuals that a large majority that most raising problems generally are of individuals are individuals are encountered in the raising problems raising problems raising problems field. encountered in the encountered in the encountered in the field. field. field.

  • Site wide assessment only. Data provided by Management Observation Program and NQA.
  • Site wide assessment only. Data provided by Performance Improvement.

+Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number:

___________________________________DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Event Free Clock* The event free The event free The event free The event free clock is clock is less clock is between 20 clock is 30 to 39 greater than 40 days on than 20 days on and 30 days on days on average. average.

average. average.

Industrial safety There are 11 or There are between There are 4 to 7 There are no more than performance' more OSHA 8 and 10 OSHA OSHA recordables 3 OSHA recordables per recordables per recordables per per year. year.

year. year.

Individual error The individual The individual error The individual The individual error rate rate* error rate is rate is <0.<.45->.36 error rate is is <0.26 individual errors

>0.45 individual individual errors per <0.<.36->.26 per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 7 errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> individual errors worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked, worked.

Program and >0.50 program <0.50->.37 <..37->.27 <0.27 program and process error rate* and process program and program and process errors per errors per process errors per process errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked. worked.

Significant human There are more There are fewer There are fewer There were no performance than 3 significant than 3 significant than 2 significant significant human errors resulting in human human human performance errors per plant transients* performance performance errors performance year resulting in plant errors per year per year resulting in errors per year transients.

resulting in plant plant transients. resulting in plant transients. transients.

Backlog of Priority There are more There are less There are less There are less than100 procedure change than 200 open than 200 open than 150 open open Priority PCRs.

requests (PCRs)+ Priority PCRs. Priority PCRs. Priority PCRs. 7 Operational transient Isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

  • Site wide assessment only. Data provided by Human Performance "Site wide assessment only. Data provided by Industrial Safety

+Site wide assessment only. Data provided by Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Deficiency rate for Deficiency rate The deficiency The deficiency rate The deficiency rate for QC holds* for QC hold rate for QC hold for QC holds point is QC hold points is less points is more points is less than less than 15 %. than 7 %.

than 25%. 25%.

Rework rated Rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Ratio of completed Less than 50% More than 50% of More than 75% of More than 90% of to scheduled of scheduled scheduled work scheduled work scheduled work orders works orders per work orders are orders are orders are are completed.

week+ completed. completed. completed.

Number of late Less than 50% More than 50% of More than 75% of More than 90% of preventive of scheduled scheduled PMs scheduled PM are scheduled PMs are 7 maintenance (PM) PMs are are completed on completed on time. completed on time.

activities+ completed on time.

time Backlog of There are more There are There are between There are less than 134 corrective than 230 CM between 229 and 149 and 134 CM CM activities maintenance (CM) activities 150 CM activities activities outstanding.

activities+ outstanding. outstanding. outstanding.

Number of There are more There are 2-3 There is one Red There are zero Red Maintenance Rule than 3 Red Red (a)(1) (a)(1) systems. (a)(1) systems. All 7 (a)(1) systems++ (a)(1) systems. systems. Maintenance Rule (a)(1) systems will be in monitoring

  • This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
    • This item assessed by Maintenance only

+Site wide assessment only. Data provided by Outage Management and Work Control

++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green. l 7

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Performance One significant Major plant Major plant Major plant evolutions during major plant event has evolutions have evolutions have have been performed evolutions @ occurred during a been performed been performed with successfully as plant evolution in with some some transients but planned. There are no the past month or transients or one no significant events transients or significant there are three or significant event during major plant events during major more transients during major plant evolutions prior to plant evolutions prior during major evolutions prior to restart. to restart.

plant evolutions restart. 17 prior to restart.

Use of procedures Management Management Management Management and work orders* observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations observations observations show observations show show that the vast show that most that individuals that many majority of individuals individuals are generally are individuals are using are using procedures not using using procedures procedures or work or work orders.

procedures or or work orders. orders.

work orders.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

@ Site wide assessment only. Data provided by Operations

  • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED

,PLANT OUTAGE 07 Page 52 of 86, APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39

3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Number of CRs per Less than 13% of Between 13-15% of Between 15-17% of More than 17% of person per group* individuals wrote CRs individuals wrote CRs individuals wrote individuals wrote during the past 30 during the past 30 CRs during the past CRs during the past days. days. 30 days. 30 days.

Worker confidence in Surveys and/or Surveys and/or Surveys and/or Surveys and/or raising safety interviews indicate interviews indicate interviews indicate interviews indicate concerns** that less than 80% of that between 80-90% that between 90- that more than 95%

workers believe they of workers believe 95% of workers of workers believe Explain why can raise nuclear they can raise believe they can they can raise acceptable if not safety or quality nuclear safety or raise nuclear safety nuclear safety or green) concerns without fear quality concerns or quality concerns quality concerns of retaliation. without fear of without fear of without fear of retaliation. retaliation. retaliation.

Feedback from 4Cs Feedback from the Feedback from the Feedback from the Feedback from the meetings+ 4Cs meetings 4Cs meetings 4Cs meetings 4Cs meetings indicates that most indicates that more indicates that more indicates that more individuals are not than 70% of than 80% of than 90% of willing to raise individuals are willing individuals are individuals are concerns to to raise concerns to willing to raise willing to raise management. management. concerns to concerns to management. management.

Keep Improving Each month's total Each month's total Each month's total Each months total Performance (KIP) Safe behavior is 59% Safe behavior is 60% Safe behavior is Safe behavior is program++ or less. to 69%. 70% to 79%. 80% or higher.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Chief Operating Officer

++Site wide assessment only. Data provided by Industrial Safety "Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Pre-job briefings@ Management Management Management Management observations observations and observations and QA observations and QA and QA field QA field field observations field observations show observations observations show that, with some that pre-job briefs in show that most show that most exceptions, pre-job general are acceptable.

pre-job briefs pre-job briefs are briefs are acceptable.

are not acceptable.

acceptable.

Intra-department No formal Infrequent Formal Formal communication information sharing communication information communication structures exist and are structures exist sharing exists structures exist and consistently used to for sharing among the are occasionally used share information information sections of the to share information among the sections of among the department. among the sections the department.

sections of the of the department.

department.

Quality of 4Cs surveys 4Cs surveys 4Cs surveys indicate 4Cs surveys indicate communication* indicate that indicate that more that more than 70% that more than 70% of more than 50% than 50% of of employees believe employees believe that of employees employees that communication communication from believe that the believe that from their Managers their Managers isgood.

communication communication isfair.

from their from their Managers is Managers isfair poor cSite wide assessment only. Data provided by Management Observation Program and NQA

  • Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Employee Surveys and/or Surveys and/or Surveys and/or Surveys and/or awareness of interviews indicate that interviews indicate that interviews indicate interviews indicate SCWE policy" less than 80% of 80-90% of employees that 90-95% of that more than 95%

employees in the in the section are aware employees in the of employees in the (Explain why section are aware of of policy and consider it section are aware of section are aware of acceptable if not policy. a FE value. policy and consider it policy and consider it green) an FE value. an FE value and the normal way to do business.

Training on Less than 80% of Between 80-89% of Between 90-97% of More than 97% of SCWE *managers, supervisors, managers, supervisors, managers, managers, and operators have and operators have supervisors, and supervisors, and (Explain why received training on received training on operators have operators have acceptable if not SCWE. SCWE. received training on received training on green) SCWE. SCWE.

NQA nterviews+ NQA interviews indicate NQA interviews indicate NQA interviews NQA interviews 7 that less than 85% of that between 85-90% of indicate that between indicate that more (Explain why individuals are willing to individuals are willing to 90-95% of individuals than 95% of acceptable if not raise concerns to their raise concerns to their are willing to raise individuals are willing green) supervisors or ECP. supervisors or ECP. concerns to their to raise concerns to supervisors or ECP. their supervisors or ECP.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or confidence in interviews indicate that interviews indicate that interviews indicate interviews indicate raising safety less than 80% of between 80-90% of that between 90-95% that more than 95%

concerns workers in the section workers in the section of workers in the of workers in the believe they can raise believe they can raise section believe they section believe they (Explain why nuclear safety or quality nuclear safety or quality can raise nuclear can raise nuclear acceptable if not concerns without fear of concerns without fear of safety or quality safety or quality green) retaliation. retaliation. concerns without fear concerns without fear of retaliation. of retaliation.

  • Site wide assessment only. Data provided by Nuclear Training
    • Site wide assessment only. Data provided by Employee Concems Program

+Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

EMPLOYEE CONCERNS PROGRAM (ECP)

ATTRIBUTE RED YELLOW WHITE GREEN Ratio of concerns There are more There are more There are at least 4 There are at least 8 submitted to ECP NRC allegations ECP concerns times more ECP times more ECP vs. NRC than ECP than NRC concerns than NRC concerns than NRC allegations based concerns. allegations. allegations or there allegations or there are on three month are no NRC no NRC allegations or rolling average* allegations. ECP concerns.

Satisfaction of Less than 70% of Between 70-80 % Between 80-90% of More than 90% of employees using employees that of employees that employees that use employees that use the the ECP* use the ECP use the ECP the ECP report being ECP report being report being report being satisfied with the satisfied with the satisfied with the satisfied with the process. process.

process. process.

Complaints of There are more There are 2 There is 1 complaint There are zero breach of than 2 complaints complaints this this year. complaints this year.

confidentiality of this year. year.

ECP*

Management Employee Employee Employee surveys Employee surveys support for ECP* surveys indicate surveys indicate indicate between 80- indicate more than 90% 7 less than 70% of between 70-80% 90% of individuals of individuals believe (Explain why individuals of individuals believe management management supports acceptable if not believe believe supports ECP. ECP.

green) management management supports ECP. supports ECP.

  • Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 07 Page 56 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Development Less than 70% of Between 70-80 % Between 80-90% of More than 90% of Plans per applicable of applicable applicable employees applicable employees in FENOC employees in the employees in the in the section have the section have 7 Performance section have section have completed completed development Management completed completed development plans. plans.

process development development plans. plans.

Training Training Training Training attendance Training attendance is attendances attendance is less attendance is is between 91-98%. greater than 98%.

than 85%. between 85-90%.

Rework rate+ The rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Results of EAB The quality of The quality of The quality of The quality of assessments++ engineering engineering engineering products engineering products as products as products as as measure by the measured by the EAB measured by the measured by the EAB is 2.0 or less is 1.0 or less.

EAB is greater EAB is 3.0 or than 3.0. less.

Training Overall Training Overall Training Overall Training Overall Training performance performance score performance performance score performance score score per less than 60% score between between 80-90% greater than 90%

NOBP-TR- 60-80%.

1501#

Radiation There are more There are 1-3 There is I radiation There are no radiation Protection than 3 radiation radiation protection event in protection events in the 7 events @ protection events protection events the last quarter. last quarter.

in the last quarter. in the last quarter.

  • Site wide assessment only. Data provided by Nuclear Training

+This item assessed by Maintenance only

++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering

  1. This item assessed by Nuclear Training only.

@Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Comerstone.

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ _____ _____ ____ _____ ____D BB P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 57 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Procedure Management Management Management Management compliance' observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations show observations show observations observations show that the vast majority of 7 that most show that that many individuals individuals are individuals are not individuals are complying with complying with complying with generally are procedures. procedures.

procedures. complying with procedures.

Personal Few employees in Employees in the Employees in the Employees at all levels initiative the section section work hard section do what it in the section take routinely express to do what's takes to get the job personal initiative to why work can't be expected. done. invent methods to done or improved. achieve higher quality and greater efficiency.

Ownership Employees in the Employees in the Employees in the Most employees in the section don't section are section follow through section regularly follow through on inconsistent in and do what is asked volunteer to own/lead assigned following through of them and do what project, develop plans, commitments and to meet quality is defined within their coordinate efforts and seldom volunteer and timing of job description. see work through to for ownership. assigned completion.

commitments.

7

    • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 58 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Implementation Implementation Implementation of Implementation of The CAP improvements of CAP of the CAP the CAP the CAP designated for restart 7 improvements* improvements improvements improvements for are completed and designated for designated for restart is completed associated training is (Explain why restart has not restart is started but the associated completed.

acceptable ifnot started. but none are training is not green) completed. completed.

Root cause The root cause The root cause The root cause The root cause evaluation evaluation evaluation evaluation approval evaluation approval rate quality* approval rate as approval rate as rate as determined as determined by the determined by determined by the by the CARB is CARB is 90% or greater.

the CARB is less CARB is between between 75-90%.

than 50%. 50-74%.

CR category The CR category The CR category The CR category The CR category accuracy* accuracy rate is accuracy rate is accuracy rate is accuracy rate is 90% or 7 less than 70% or between 70-80%. between 80-90%. greater.

(Explain why greater.

acceptable if not green)

CR self- Less than 80% of 80% or more of 90% or more of the 95% or more of the CRs identification the CRs the CRs originated CRs originated are originated are self-rate* originated are are self-identified. self-identified. identified.

self-identified.

Employee Employee Employee surveys Employee surveys Employee surveys survey+ surveys indicate indicate that indicate that indicate that less than 7 that more than between 10-5% of between 5-2% of 2% of individuals are not (Explain why 10 % of individuals are not individuals are not willing to use the CAP.

acceptable if not individuals are willing to use the willing to use the green) not willing to use CAP. CAP.

the CAP.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number.

_____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 59 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN NQA interviews* NQA interviews NQA interviews NQA interviews NQA interviews indicate that indicate that indicate that between - indicate that less than more than 10% between 10-5% of 5-2% of individuals are 2 % of individuals are of individuals are individuals are not not willing to use the not willing to use the not willing to use willing to use the CAP. CAP.

the CAP. CAP.

Timeliness of Less than 50% of Between 50-74% Between 75-89%of More than 90% of corrective actions corrective actions of corrective corrective actions for corrective actions for 7 for section CRs actions for section section CRs are section CRs are Does not include are completed on CRs are completed on completed on CRs or CAs linked schedule without completed on schedule without schedule without to P3 activities extensions. schedule without extensions. extensions.

extensions.

  • Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE NumberB

__________ ______ DBBP-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 60 of 86 7

ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX

&.S _ el; U Chemistry =__=_=_== = ==_=====

M°gnmtNt0~Vork _ _ _ __ _ _

Maintenance =_== = = = =

OAIQC~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~C Engneering = _ _ _= _ _ _ _ = _ = --

Project =__ _=____=__=_-=__

Plant Opeorti s_

RMeanagaemEent = = == = = = = = = == _= _

= =

Services ___________=__=_____

Affairs_

Quality Serv ces _ _ _ _ _ _ _ _ _ __ _ _ __ _ _

Other Serctions = = = = = = = = =

Client Services = == = = =

Husminss_ _ _ _ _ _ _-_ _ _ _ _ _-_ _ _

NUCLEAR OPERATING BUSINESS PRACTICE Num DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 61 of 86 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX

1. Policy Commitment Area:

la. Criteria Related to Statement of Safety Policy Item Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements l 7 Employee understanding of policies I Worker understanding of responsibility to raise safety concerns l Total for a Color:

lb. Criteria Related to Management Values Item Color Corporate values Statement of mission, vision and values FENOC Business Plan Total for lb Color:

Ic. Criteria Related to Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ___ ___ D BBP-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 62 of 86 Item Color 7

Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 1c Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 63 of 86 Id. Criteria Related to Self-Assessment 7 Item Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals Total for Id Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 64 of 86 le. Criteria Related to Independent Oversight 7

Item Color Nuclear Committee of the Board of Directors Company Nuclear Review Board l Nuclear Quality Assurance Learning from the experience of the Industry Total for le Color:

Total for 1 Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I - 07 Page 65 of 86

2. Managers' Commitment Area 2a. Criteria Related to Commitment to Safety Item Color Management observations performed as scheduled with coaching Management observations are self critical 7

Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Leadership in Action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 07 Page 66 of 86 Item Color Problem Solving Decision making Operations Radiation Protection Chemistry 7 Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training

NUCLEAR OPERATING BUSINESS PRACTICE Number.

_____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 67 of 86 Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance 7

Supply Chain Client Services Business Services Human Resources Total for 2a Color:

2b. Criteria Related to Roles and Teamwork Item Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 68 of 86 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Ownership of Engineering products as measured by EAB 7

Effectiveness of supervision of Individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services

NUCLEAR OPERATING BUSINESS PRACTICE Number

________________________________ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 69 of 86 Business Services Human Resources Item Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance 7

Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 70 of 86 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services 7

Business Services Human Resources Item Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002 Tife Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 71 of 86 Total for 2b Color:

2c. Criteria Related to Ownership and Accountability Item Color Performance Reviews in accordance with FENOC Performance 7 Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns l Willingness to raise safety concerns l SRO reviews for Operability are performed in timely manner System assessments NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 72 of 86 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering 7

Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2c Color:

2d. Criteria Related to Training and Qualification Item Color Restart training Initial Operator training Requalification training

NUCLEAR OPERATING BUSINESS PRACTICE Number.,

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 73 of 86 Item Color Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control 7 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Continuing training identified by Curriculum Review Committee Total for 2d Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B BP-V P-0002 Tife: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page74of86 2e. Criteria Related to Commitment to Continuous Improvement Item Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards 7

Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT in avoiding discrimination claims Effectiveness in avoiding NRC or ECP substantiated discrimination claims Total for 2e Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 75 of 86 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry 7 Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance to schedule Interdepartmental communication Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 76 of 86 Interdepartmental problem solving and decision making i Operations

_.._.........___I~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety 7 Plant Engineering Design Engineering Project Management Rapid Response Team

_..~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Reactor Engineering

_._~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 77 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources IIncorporating industry Operating Experience I I Total for 2f IColor: I 2g. Criteria Related to Commitment to Creating an Environment of 7 Engagement and Commitment Item Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 78 of 86 Business Services Human Resources Item Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control 7 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performance Management Process FENOC Performance Management Process Development plans Total for 2g Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 79 of 86 Total for 2 Color:

3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item Color 7

Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total for 3a Color:

3b. Criteria Related to Questioning Attitude

NUCLEAR OPERATING BUSINESS PRACTICE Number:

.__ ___ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 80 of 86 Item Color Quality of pre-job briefs Percent of CRs per person per group l Number of programmatic CRs 7

Program and process error rate Raising problems Total for 3b Color:

3c. Criteria Related to Rigorous work Control and Prudent Approach Item IColor I Event Free Clock I I I Industrial Safety Performance I I Individual Error Rate 0 I IProgram and process error rate I I Significant human performance errors result in plant transients I l I Backlog of Priority Procedure Change Requests I I

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 81 of 86 Deficiency rate for QC holds (QC only)

Rework Rate (Maintenance)

Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities 7 Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c Color:

3d. Criteria Related to Open Communications Item Color Number of CRs per person per group l Worker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program

NUCLEAR OPERATING BUSINESS PRACTICE Number.

____________________________________DBB P-VP-DO 02 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 82 of 86 Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance 7 Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence in raising safety concerns

NUCLEAR OPERATING BUSINESS PRACTICE Number:

___________________________________DBB P-VP-0 002 Tige: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 07 Page 83 of 86 Ratio of concerns submitted to ECP vs. NRC allegations 7

Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d Color 3e. Criteria Related to Nuclear Professionalism Item Color FENOC Performance Management Process development plans Training attendance Item Color Rework Rate (Maintenance)

Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tife: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 84 of 86 Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item [Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002 tle: Revision: Page RESTART READINESS REVIEW EXTENDED IPLANT OUTAGE 07 Page 85 of 86 Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews Item Color Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 07 Page 86 of 86 7 Supply Chain Client Services Business Services Human Resources Total for 3e IColor:

i Total for 3 l Color:

Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 8 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)

(86 pages to follow)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002 Tifie: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 1 of 86 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:

Vice Presiden Approves Effective Date NOV 13 ;1O3

NUCLEAR OPERATING BUSINESS PRACTICE Number.

____ ____ ____ ____ ____D B B P-V P-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 2 of 86 TABLE OF CONTENTS Page 1.0 PURPOSE ............ 3 2.0 APPLICABILITY ............. 3 3.0 RESPONSIBILITY ............. 3 4.0 DETAILS ............. 4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX ......................................... 9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT SHUTDOWN ......................................... 12 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET .................. 13 I ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM .................... 15 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM .......................... 16 ATTACHMENT 8 SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM ......................................... 17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA ................. 21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........ 59 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 60

NUCLEAR OPERATING BUSINESS PRACTICE Number.

___________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 3 of 86 1.0 PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.

2.0 APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.

Adherence to this Business Practice is mandatory.

3.0 RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.

Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.

The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.

The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.

The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.

This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.

NUCLEAR OPERATING BUSINESS PRACTICE Number.

.DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 4 of 86 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.

The Chief Operating Officer is responsible for final approval prior to plant restart.

4.0 DETAILS

1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment 1 that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
3. The methodology for the review process consists of the following steps:
  • Monitor plant system/component work activity progress during the outage
  • Monitor emergent work/issues during the outage for shutdown concerns
  • Monitor personnel and administrative issues during the outage for restart concerns
  • Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
  • Assess Safety Culture as identified on Attachment 9, Page 18
  • Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.

Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.

4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 5 of 86

5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
9. The Shift Manager of each crew should:
a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:

-adequacy of staffing levels, personnel experience and qualification levels.

-assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.

-completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.

-completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.

b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:

-adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.

-all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 6 of 86

-temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.

c. Complete Attachment 5.
10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.

Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.

12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.

NUCLEAR OPERATING BUSINESS PRACTICE NumbeDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 7 of 86 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item Acceptable Mode_ to Support Restart?

Yes/No/NA 1 All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2 Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3 Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4 Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5 The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)

  • Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
  • Planned walkdowns are scheduled appropriately 6 Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7 Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8 Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9 System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.

10 Operating Experience reports have been reviewed to ensure no potential operability concerns.

11 Procedure alterations/PCRs are ready for mode change or restart.

12 Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)

NUCLEAR OPERATING BUSINESS PRACTICE Number

.___________________________________________ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 8 of 86 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS (Continued)

Page 2 of 2 Plant Section or 0350 Checklist Item_ Acceptable to Support Mode Restart?

Yes/No/NA 13 All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14 All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15 All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16 All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17 All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18 All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19 Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20 All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21 Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)

Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.

Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.

Section Manager or 0350 Checklist Individual (Please Print Your Name)

Signature: Date Section Manager or 0350 Checklist Individual

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____ ____ _____ ____D B B P-VP-0002 Tifte: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 9 of 86 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3 o ilu E0 oC ) } D C- >U E w a) a.) w t5 a u

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Plant Opraios_

Operations X x

X x

X x x WxX x X___XX_

x x x RP_ xXXX x X X _X X _ ___XX Chemistry X X X X X X X X Outage Management X X X X X X X and Work Control FIN X X X X -. X X Mechanical X X X X X X X E&C X X X X X X X Maint. Serv. X X X X X X Training X X X X Safety X X X X Engineering _________

Plant Engineering X X X X X X X = = X X Design Engineering X X X X X X Project Management X X X X X X RRT XX _ X X Reactor Engineering X X IX x x x x Support Services _I___

Regulatory Affairs X X X X X X X X (includes Emer. Prep.) _

Quality Services X X_ X l X Security X X x Other Sections QA/QC X X X X X Supply Chain X X X X Client Services X __ X Business Services - - Xi - X Human Resources - - - X - X X

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____________________________________DBBP-VP-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 10 of 86 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX

.0

_ Cal O) ._ 0 0 Ou t CC C X )

oE U2V_ U 2 Sc CMO E 0E° 0350 Checklist Item

1. Adequacy of Root Cause Determinations- X X X X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers* _ _
2. Adequacy of Safety Significant Structures, X X X X X Systems and Components-D. Baker, A.

Stallard, T. Chambers, R. Hovland, J.

O'Neill*

3. Adequacy of Safety Significant Programs--A. X X X McAllister, L. Dohrmann, S. Loehlein, C.

Daft, J. Grabnar, R.Farrell, D. Schreiner, R.

Perry, K. Ostrowski*

4. Adequacy of Organizational Effectiveness X X X X X and Human Performance- M. Bezilla, J.

Powers* _ _ _

5. Readiness for Restart-C. Price, F. VonAhn, X X R. Hovland, R. Schrauder, A. Stallard, J.

Hirsch*

6. Licensing Issue Resolution-J. Powers, K. X X Ostrowski* _
7. Confirmatory Action Letter Resolution--L. X Myers, C. Price K. Ostrowski_
  • Or an approved designated alternate

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002 rite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 11 of 86 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX t

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is 2 I-eWCh 1~Jo U

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Restart Station Review X X X x Board Quality Services X Employee Concerns x Program .

Station Review Board x (Plant Operating Review Committee)

Company Nuclear Review x Board .

Restart Overview Panel x

NUCLEAR OPERATING BUSINESS PRACTICE Number

_________________________________________ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 12 of 86 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Chance Recommended By:

Mode_

Plant Manager-Davis-Besse Nuclear Power Station Date Director-Davis-Besse Nuclear Engineering Date Director-Davis-Besse Work Management Date Director-Davis-Besse Support Services Date Director-Davis-Besse Restart Date RESTART /MODE CHANGE APPROVAL:

Vice President-Nuclear Date OprtnffcrDt ChiefChie Operating Officer Date

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision *: Page

. RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 13 of 86 ATTACHMENT 4: PLANT INSPECTION/WALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_

ASSET LABEL:

Or AREA INSPECTED:_

NOUN NAME:

LOCATION:

DESCRIPTION:

MAINTENANCE TAG/WORK ORDER #:

CONDITION REPORT INITIATED (#)_

MODE RESTRAINT: Yes No SUBMITTED BY: DATEITIME /

(please print your name)

SIGNATURE:

NUCLEAR OPERATING BUSINESS PRACTICE Number

.___________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 14 of 86 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:

Shift Manager:

(Please Print)

Mode_

Review Summary:

The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:

Shift staffing levels, including personnel experience and qualification levels, are adequate.

Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.

Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.

Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.

The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.

Affirmation:

Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.

Shift Manager:

PrintlSignature/Date Reviews and Approvals:

Manager-Operations:

Print/Sianature/Date l Remarks: (Attach a continuation sheet if applicable)

RESTART READINESS REVIEW EXTENDED PLANT OUTAGE ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM Mode__

Review Summary:

The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.

All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.

All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.

No fuel assemblies in the reactor core are known leaking assemblies.

A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)

The reactor core loading has been verified.

All reactivity control components in the reactor core will meet their design functions.

All nuclear instrumentation in the reactor core will meet their design functions.

Affirmation:

Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE __ _ 08 Page 16 of 86 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.

Estimated Critical Conditions have been prepared and independently verified.

Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)

Personnel are available, as required, to support reactor startup and power ascension to 100%.

Required training has been completed for Nuclear Fuels personnel.

Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.

The Core Monitoring System is operable.

All reactivity control systems will meet their design functions.

Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.

There are no outstanding reactivity management issues impacting the safe operation of the reactor core.

Affirmation:

Based on my knowledge and judgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Nuer:DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 08 Page 17 of 86 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_

1. Name of System/Program:
2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
3. System/Program is ready for Mode  : Yes_ or No
4. The system/program is ready for Mode because: (if not ready, skip to #5)
5. The system/program is not ready for Mode _ because:

and the following actions are in place to address these issues:

The system/program will be ready for Mode - by: _(Date)

6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No (Attach a list of the above items)
7. Housekeeping issues associated with this system/program have been addressed for Mode  : Yes_ or No (Attach a list of those not resolved)
8. I have the following concerns about my system and its readiness for Mode  :

Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)

9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).

Name: Extension:

(Please Print)

Signature: Signature: Date:

NUCLEAR OPERATING BUSINESS PRACTICE Number

Title:

Revson: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 18 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:

Improving safety culture isa long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.

Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report iswritten at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. Ifthere is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.

The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating Ifother factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.

The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked NA', (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.

Safety Culture Commitment Area/Criteria Ratings:

Green: all major criteria/attributes are acceptable with afew minor criteria deviations White: all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow: all major criterialattributes are acceptable with several criteria requiring prompt management action Red: several major criteria/attributes do not meet acceptable standards and require immediate management action

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 19 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where surveys and/or interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.

Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.

At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.

Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:

Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.

For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.

If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.

At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.

Attachments 10 and 11 will be included as part of that report.

NUCLEAR OPERATING BUSINESS PRACTICE Number

._____ ______ __________ ______ _____D B B P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 20 of 86 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_

Item Color

1. Policy or Corporate Commitment Area
a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety isa core value and are understood by the organization
b. Management values are clearly reflected in the Business Plan and are understood by the organization
c. Resources are available or can be obtained to ensure safe, reliable operations
d. Self-Assessment isa tool used to monitor, assess and improve our performance
e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
2. Plant Management Commitment Area
a. There isa visible commitment to safety: nuclear, industrial, radiological and environmental
b. Goals and roles are clear and teamwork is reinforced
c. Ownership and accountability isevident
d. Training and Qualification are valued
e. Commitment to continuous improvement is evident
f. Cross-functional work management and communication
g. Creating an environment of engagement and commitment
3. Individual Commitment Area
a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
b. Questioning attitude-challenges are welcomed
c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
d. Open communications-associates are comfortable in voicing opinions, issues and concerns
e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions 1 Itsupport readiness for mode change. I Section Manager (Please Print Your Name)

Signature: Date_ _

Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW ETENDED PLANT OUTAGE 1 08 Page 21 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39 1.POLICY COMMITMENT AREA la. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety Culture* issued but it is not issued but only issued and is issued and is reinforced by occasionally reinforced frequently reinforced continuously reinforced FENOC by FENOC by FENOC by FENOC management management. management. management.

Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety issued but it is not issued but only issued and is issued and it is a strong Conscious Work reinforced by occasionally reinforced frequently reinforced statement of safety Environment FENOC by FENOC by FENOC conscious work (SC WE)* management. management. management. environment and often reinforced by FENOC management Making employees Policy statements Policy statements Policy statements are Policy statements are aware of policy simply issued as distributed separately communicated by at communicated to statements* part of FENOC to employees in least two employees and (Explain why white Business Plan. memo. means.(e.g., hard emphasized regularly in is acceptable if there copy distribution, meetings and face to is no face to face newsletters, group face communication.

communication) meetings, training, stand down).

Employee Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate less than Indicate that 70-80% of indicate that 80-90% indicate that more than policies" 70% of employees the employees of employees 90% of employees understand the understand the understand the understand the policies policies, policies and consider policies and consider and consider safety a safety a FE value. safety a FE value. FE value and the normal way to do business.

Worker Surveys/interviews Surveys/interviews Surveys/interviews Surveysinterviews understanding of indicate that less indicate that between indicate that between indicate that more than responsibilty to than 85% of workers 85-90% of workers 90-95% of workers 95% of workers raise safety understand their understand their understand their understand their concerns** responsibility to responsibility to raise responsibility to raise responsibility to raise raise nuclear safety nuclear safety or nuclear safety or nuclear safety or quality or quality concerns. quality concerns. quality concerns. concerns.

Site wide assessment only. Data provided from Edventures survey results

    • Site wide assessment only. Data provided from Edventures survey results and 4Cs.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 08 Page 22 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39

1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Corporate values* There is no There is a There is a corporate There is a corporate corporate level corporate level level statement of level statement of statement of statement of commitment to commitment to safety.

safety values. commitment to safety. FirstEnergy FirstEnergy FirstEnergy safety. management meets management meets management FirstEnergy occasionally with frequently with plant does not management plant personnel to personnel to express its express its meets express its safety safety values.

safety values to infrequently with values.

plant personnel. plant personnel to express its safety values.

Statement of There is no The statement of The statement of The statement of mission, vision, statement of Mission, Vision, Mission, Vision, and Mission, Vision, and and values' Mission, Vision, and Values Values places greater Values emphasizes and Values and places weight on weight on safety than safety first, then allows employees safety and often on production/profits consideration of believe focus is employees and most employees production and profits on production believe the agree that the and over 90% of and profits. overriding focus overriding priority is employees agree based Is safety on safety on surveys.

FENOC Business Business Plan Business Plan Business Plan Business Plan contains Plan* contains no contains few contains Strategic Strategic Objective Strategic Strategic Objective Measures Measures on safety Objective Objective on safety with and all are being fully Measures on Measures on implementation plans. implemented.

safety. safety but no implementation plans

  • Site wide assessment only. Data provided by Senior Management
    • Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____________________________________DBB P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 23 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39

1. POLICY COMMITMENT AREA lc. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE RED YELLOW WHITE GREEN Adequacy of More than five More than three Three or less All management management supervisor or above supervisor or supervisor or above positions are filled with resources* positions are not above positions positions are not filled ANSI qualified FENOC filled with ANSI are not filled with with ANSI qualified individuals.

qualified FENOC ANSI qualified FENOC individuals.

individuals. FENOC individuals.

Adequacy of More than four Three or four One or two sections Each section has a full personnel sections do not have sections do not do not have sufficient complement of resources*# sufficient personnel have sufficient personnel to perform personnel (minus to perform their personnel to their assigned normal attrition) to assigned perform their responsibilities perform ts assigned responsibilities assigned without contractor responsibilities.

without contractor responsibilities support support without contractor support Adequacy of Risk significant The majority of All risk significant Sufficient funding exists funding* activities, to improve identified risk identified to perform more than nuclear safety, as significant improvements to just risk significant defined by the improvements to nuclear safety, as improvements, as Senior Leadership nuclear safety, as identified by the PRC identified by the PRC in Team and Project identified by the for the plant, plant, programs and Review Committee PRC for the plant, programs, or other other activities to (PRC) are not being programs, or activities, are funded improve nuclear safety.

funded in a timely other activities, in a timely manner.

manner and funding are funded in a was requested and timely manner.

rejected by FENOC Executive Management.

  • Site wide assessment only. Data provided by Human Resources
    1. Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
  • Site wide assessment only. Data provided by the chairman of the PRC

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002 Tifle: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 24 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39

1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)

Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools, More than 25 % Between 20- Between 10-20% of Less than 10% of material and of scheduled 25% of scheduled scheduled tasks scheduled tasks PMs, equipment to tasks (PMs, tasks (PMs, Work (PMs, Work Orders, Work Orders, ECRs complete site Work Orders, Orders, ECRs ECRs and projects) and projects) are not tasks* ECRs and and projects) are are not being being completed by the projects) are not not being completed by the site site in a timely manner being completed completed by the in a timely manner due to lack of tools, by the site in a site in a timely due to lack of tools, material or equipment.

timely manner manner due to material or due to lack of lack of tools, equipment.

tools, material or material or equipment. equipment.

Adequacy of tools, More than 25% Between 20-25% Between 10-20% of Less than 10% of key material and of key scheduled of key scheduled key scheduled tasks scheduled tasks are not equipment to tasks are not tasks are not are not being being completed by the complete Section being completed being completed completed by the section in a timely tasks by the section in by the section in section in a timely manner due to lack of a timely manner a timely manner manner due to lack of tools, material or due to lack of due to lack of tools, material or equipment.

tools, material or tools, material or equipment.

equipment. equipment.

  • Site wide assessment only. Data provided by Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 25 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 5 of 39

1. POLICY COMMITMENT AREA Id. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our erformance ATTRIBUTE RED YELLOW WHITE GREEN Use of Nuclear Less than 70% of Between 70-80% of Between 80-90% of More than 90% of the Quality the sections have the sections have the sections have sections have used Assurance to used NQA input used NQA input to used NQA input to NQA to supplement the supplement the to supplement the supplement the supplement the self- self-assessment self- self-assessment self-assessment assessment process process as defined in assessment process as defined process as defined as defined in NOBP- NOBP-LP-2004 process in NOBP-LP- 2004 in NOBP-LP-2004 LP-2004 Self- Less than 60% of Between 60-75% of Between 75-90% of More than 90% of assessments in sections (< 14) sections (15-17) sections (17-20) sections (>20) have accordance have planned have planned have planned planned ongoing self- 8 with NOBP-LP- ongoing self- ongoing self- ongoing self- assessments for 1 t &

2004, FENOC assessments for assessments for 5 assessments for 1 2nt quarter 2004.

Ongoing Self- 11 & 21 quarter &2ndquarter 2004. & 2nd quarter 2004.

Assessment 2004.

Guideline*

Section Performance Section performance Section performance Section performance Performance indicators related to indicators exist for indicators exist for indicators exist and are Indicators safety and quality important activities important activities appropriate and are being exist for the section affecting quality and affecting quality and regularly updated for safety but less than safety and 75-89% of important activities 75% of goals are met goals are met affecting safety and quality, with more than 90% of goals met.

Personnel The performance The performance The performance The performance Performance appraisal program appraisal program appraisal program appraisal program Appraisals" does not include includes includes assessments includes assessments of assessments of assessments of of safety or quality of safety and quality of safety or quality of safety or quality of performance but some performance and the performance. performance but most appraisals have not appraisals are being employee appraisals been performed in performed in timely have not been timely manner and manner and all employees performed. some employees do have a current appraisal.

not have a current appraisal.

  • Site wide assessment only. Data provided by Quality Services "Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.

ATTRIBUTE RED YELLOW WHITE GREEN Nuclear The Nuclear The Nuclear The Nuclear The Nuclear Committee Committee of Committee of the Committee Committee has safety has safety performance Board of Board has little occasionally discusses performance as a part as a part of the agenda Directors* focus on safety safety performance as of the agenda every every meeting and performance in the a topic in the agenda. meeting requests additional agenda. presentations relative to specific issues to monitor performance Company The CNRB has a The CNRB agenda The CNRB agenda The CNRB agenda has Nuclear Review safety has a safety has a safety a safety discussion Board (CNRB)+ performance discussion and discussion at every every meeting and is assessment monitors safety meeting and reviews proactive in providing discussion on the performance presentations on safety focus actions for agenda. safety focus issues FENOC Nuclear Quality NQA isnot Some NQA audits or NQA audits or NQA is regularly Assurance performing audits assessments were assessments were performing audits and (NQA)** or assessments of performed when performed when assessments of important safety required and a number required, for important important safety activities and not of areas of concern safety activities and activities and identifying finding areas of were identified for some Significant key issues for concern causing important safety Conditions Adverse to improvement that are Significant activities causing Quality were noted below the Significant Conditions Significant Conditions Condition Adverse to Adverse to Quality Adverse to Quality Quality threshold.

Learning from Personnel in the Personnel in the Personnel in the Personnel in the section the experience section do not section seldom section occasionally routinely participate in of the industry participate in participate in industry participate in industry industry committees, industry committees, visit other committees, visit other visit other sites or host committees, visit sites or host personnel sites or host personnel personnel from other other sites or host from other sites from other sites sites personnel from other sites

  • Site wide assessment only. Data provided by Senior Management

+Slte wide assessment only. Data provided by NQA Manager or VP Oversight

    • This item is assessed by NQA only.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Management There is a There is a management There is a There is a management observations management observation program management observation program performed as observation program and 65-75% of observation program and more than 90% are scheduled with and less than 65% management and 76-90% are performed as proper of the observations observations are performed as scheduled and less coaching* are performed as performed as scheduled and less than 5% rated as scheduled and scheduled and greater than 10% rated as overall unsat.

>90% indicate no than 10% were rated overall unsat.

coaching required. overall unsat.

Management Most management Between 50-74% of the Between 75-89% of More than 90% of the observations observations are not management the management management are self self-critical. observations performed observations observations performed critical* are self-criticai and performed are self- are self-critical and actions implemented. critical and actions actions implemented.

implemented.

Management No method has been One method has been Two means have Multiple means have emphasis on used in the last used in the last month been used in the last been used by safety to month to provide to provide emphasis on month to provide management in the last employees; emphasis on safety safety to employees in emphasis on safety to month to provide face questioning to employees in the the section (e.g., town employees in the to face emphasis on attitude section (e.g., town hall, 4Cs or All Hands section and at least safety to employees in hall, 4Cs, or All meetings, standdowns, one was face to face the section (e.g., town Hands meetings, newsletters, and (e.g., town hall, 4Cs hall, 4Cs or All Hands standdowns, training). or All Hands meetings, standdowns, newsletters, and meetings, newsletters, and training). standdowns, training).

newsletters, and training).

  • Site wide assessment only. Data provided by Management Observation Program

NUCLEAR OPERATING BUSINESS PRACTICE Number

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Leadership in Leadership in Leadership in Action Leadership in Action Leadership in Action* Action includes includes discussions on includes discussions Action includes discussions on safety culture.

  • on safety culture. discussions on safety culture. ^ And And safety culture.

And Employee feedback Employee feedback And Employee feedback indicates it was indicates it was very Employee indicates it was not effective effective. feedback indicates effective. And And it was very And~ ~ ndArdeffective And Leadership in Action Leadership in Action And Leadership in training has been training has been Action training has available and available and Leadership in been available and scheduled for more scheduled for more Action training has scheduled for less than 75% of than 80% of been available and than 75% of supervisors and above supervisors and scheduled for supervisors and within 12 months of above within 12 more than 85% of above within 12 new appointment.* months of new supervisors and months of new appointment.* above within 12 appointment.* months of new appointment.*

Problem solving" A problem solving In more than 5 cases, In all but one case, The problem process exists but the problem solving the problem solving solving process, there is no use of process NOP-EN-3001 process, NOP-EN- NOP-EN-3001 has the document in the has not been properly 3001 has been been properly section and CRs implemented in the properly implemented implemented in the were written to section for applicable in the section for section for document the conditions and CRs applicable conditions applicable failure to use the were written in the during the previous conditions during process during the previous quarter. quarter. the previous previous quarter. quarter.

  • Sitewide assessment only. Data provided by Human Resources
    • Site wide assessment only. Data provided by Plant Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Decision A Safety significant A Safety significant The majority of safety Safety significant making Condition Adverse to Condition Adverse to significant decisions decisions were made in Quality Condition Quality Condition were made inthe the section with Report indicates that Report indicates that section with adequate required information, decisions were decisions are made in information, management oversight, made in the section the section with minimal management involvement and peer in isolation without information, oversight, checking during the adequate management oversight, involvement and peer past six months as information, involvement and peer checking during the indicated by no SCAQs.

management checking during the quarter as indicated oversight, past two months. by no SCAQs.

involvement and peer checking during the past month.

Improvements There have been There have been some There have been Significant in safety minimal improvements made in obvious improvements have margin* improvements made safety margin. . improvements made been made in safety in safety margin . in safety margin. margin.).

Plant activities A significant plant Less than 2 Condition Significant plant Significant plant receive proper event, associated Adverse to Quality CRs activities associated activities associated management with the section, associated with the with the section had a with the section had a aftention and occurred during the section were written management plan management plan with safety focus previous quarter and due to lack of with a management a management sponsor a lack of a management attention sponsor and and management (Reference management or lack of safety focus management oversight scheduled for NG-DB-00800) attention or safety during the previous oversight scheduled the duration of the focus was indicated quarter. for the duration of the activity and no CAQ and an SCAQ activity and only one events occurred during written. CAQ event occurred the previous quarter.

indicating a lack of management attention during the previous quarter.

  • Site wide assessment only. Data provided by Design Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE VNumber

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ D B B P -V P-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Understanding Station surveys Station surveys Station surveys and/or Station surveys that safety is and/or interviews and/or interviews, interviews show that 80- and/or interviews highest priority* show that less show that 70-80% 90% of employees, show that more than than 70% of of employees, understand that safety is 90% of employees in employees understand that the highest priority. that safety is the understand that safety is the highest highest priority.

safety is the priority.

highest priority.

Program Five of the 61 All 61 Phase 1 All 61 Phase 1 All 61 Phase 1 ownership Phase I programs programs in the programs in the program programs in the in the program program review review have assigned program review have review do not have have assigned owners. With several assigned owners. In assigned owners owners and more exceptions, program general, program and five CRs were than three CRs owners are owners are written against were written on implementing their implementing their different programs different programs assigned responsibilities assigned in the past quarter. in the past quarter. and less than 3 CRs responsibilities and were written on different no CRs were written programs in the past against programs in quarter. the last quarter.

Ownership of More than 5% of 5%of SCAQ Less than 5%of SCAQ Less than 5% of corrective SCAQ remedial remedial or remedial or preventive SCAQ remedial and actions and preventive preventive restart restart required preventive restart restart required required corrective corrective actions and required corrective Does not include corrective actions actions and 10% of 10% of CAQ remedial actions and less than CRs or CAs linked and more than CAQ remedial and and preventive restart 1 0 of CAQ remedial to P3 activities. 10% of CAQ preventive restart required corrective requpredective remedial and required corrective actions for the section, required corrective preventive restart actions for the have received 2 actions for the section required corrective section, have extensions for the than 2 extensions for actions for the received more than previous quarter. the previous quarter.

section have 2 extensions for the required more previous quarter.

than 4 extensions for the previous quarter.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided by Plant Engineering Manager.

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Title. Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 31 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 11 of 39

2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Ownership of The quality of The quality of The quality of The quality of engineering engineering engineering engineering engineering products as products as products as products as products as measured by the EAB is measured by the measured by the measured by the measured by the 1.0 or less.

Engineering EAB is greater EAB is between EAB is between 2.0 Assessment Board than 3.0. 3.0 and 2.1. and 1.1.

(EAB)*

Effectiveness of The individual The individual The individual error The individual error rate supervision of error rate is >0. error rate is <.45- rate is<.35->.26 is<0.26 individual errors individuals" 45 Individual >.36 individual individual errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per errors per 10,000 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> hours worked. worked.

worked.

Intra-department As a Manager, I As a Manager, I As a Manager, I As a Manager, I believe teamwork and believe there is believe there is believe alignment is alignment and teamwork alignment ((Some no alignment minimal improving and are obvious among unit supervisors and little alignment and teamwork can be managers in all activities will input to this teamwork some teamwork seen in some key of my department.

attribute, such as, among my among my activities among my Reactor Department's Department's Department's Engineering and managers. managers. managers.

RRT.)

Expectations There are More than 90% More than 95% of There are statements of statements of of sections have sections have expectations for all expectations for statements of statements of sections and managers less than 90% expectations and expectations and all are reinforcing them and of sections and most employees employees meet employees understand employees are not familiar them. and implement them.

routinely ignore with them.

them.

  • Site wide assessment only. Data provided by Director-Nuclear Engineering
  • Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Numer

__ __ __ __ _ __ __ __ __ _DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Trust, openness 4Cs surveys 4Cs surveys 4Cs surveys show 4Cs surveys show more and focused show less than show 50-70% of 70-90% of than 90% of employees commitments 50% of employees feel employees feel that feel that work groups employees feel that work groups work groups display display high levels of that work groups display high high levels of trust, trust, openness and display high levels of trust, openness and commitment.

levels of trust, openness and commitment.

openness and commitment.

commitment.

Clear goals and No clear goals Goals and Goals and priorities Employees are clear priorities and priorities priorities exist for exist for the section about goals and have been the section but and most employees priorities for the section established for are not understand and own as well as how their role the section adequately them. contributes to achieving understood and them.

owned by some employees.

Input and No employee Only managers Managers and Employees are involvement input and and supervisors supervisors appropriately involved in involvement are involved in occasionally request setting department goals occurs in the the setting of input/involvement and establishing work setting of department goals from employees in priorities.

department and establishing the setting of goals and work priorities. department goals establishing and establishing work priorities. work priorities.

Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number.

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Title:

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownerhip and accountability is evident ATTRIBUTE RED YELLOW WHITE GREEN Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews for accordance with reviews for the reviews for the for the section were the section were FENOC section were section were completed for the completed for the review Performance completed for the completed for the review period period Management review period review period Process*

Development Less than 70% of Between 7040% Between 80-90% of More than 90% of plans* managers and of managers and managers and managers and supervisors have supervisors have supervisors have supervisors have development development development plans development plans plans submitted plans submitted submitted to HR submitted to HR to HR to HR Restart There is no A restart A restart readiness A restart readiness Readiness restart readiness readiness review review process review process exists Reviews' review process. process exists exists and is and is implemented but implemented with efficiently and with implementation is the majority of participation by poor as shown by Managers and the Managers and the lack of Manager Senior Leadership Senior Leadership Team participation. Team participation.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or understanding of interviews interviews interviews indicate interviews indicate that their responsibility indicate that less indicate that that between 90- more than 95% of to raise safety than 80% of between 80-90% 95% of workers workers understand their concerns# workers of workers understand their responsibility to raise understand their understand their responsibility to nuclear safety or quality responsibility to responsibility to raise nuclear safety concerns.

raise nuclear raise nuclear or quality concerns.

safety or quality safety or quality concerns. concerns.

  • Sitewide assessment only. Data provided by Human Resources "Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  1. Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number.

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)

Ownership and accountability is evident Willingness to Surveys show Surveys show Surveys show that Surveys show that more raise safety that less than that between 85- between 90-95% of than 95% of personnel concems* 85% of personnel 90% of personnel personnel are willing are willing to raise safety are willing to are willing to to raise safety concerns through their raise safety raise safety concerns through supervisor, a CR or concerns through concerns through their supervisor, a ECP.

their supervisor, a their supervisor, a CR or ECP.

CR or ECP. CR or ECP.

SRO reviews for Less than 90% Between 90-95% Between 95-98 % More than 98% were Operability are were completed were completed were completed completed within 24 performed in a within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. hours.

timely manner for the identified period of this review' System Less than 80% Between 80-90% Between 90-95% of More than 95% of the assessments+ of restart required of the restart the restart required restart required improvements in required improvements in improvements in safety safety have been improvements in safety have been have been implemented implemented at safety have been implemented at this at this time this time. implemented at time.

this time.

  • Site wide assessment only. Data provided by 4Cs program and or Employee Concerns Program "This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)

Ownership and accountability is evident NQA field NQA field NQA field NQA field NQA field assessments assessments assessments assessments assessments show show that managers and show that show that that managers and supervisors are managers and managers and supervisors are generally effective.

supervisors are supervisors are generally effective, generally generally with afew ineffective. effective, with exceptions.

several noteworthy exceptions.

Management Less than 80% Between 80-85% Between 85-95% of More than 95% of observations of management of management management management leading to participating in participating in participating in the participating in the coaching+ the Management the Management Management Management Observation Observation Observation Observation Program Program, have Program, have Program, have have performed a performed a performed a performed a coaching session in the coaching coaching session coaching session in last month.

session In the in the last month. the last month.

last month.

Timeliness of Less than 50% Between 50% Between 75% and More than 90% of my corrective actions of my section's and 74% of my 89% of my section's section's corrective corrective section's corrective actions actions designated as Does not include actions corrective actions designated as required for restart, are CRs or CAs linked to designated as designated as required for restart, complete at this time P3 activities required for required for are complete at this restart are restart are time complete at this complete at this time time This Item assessed by NQA only

+Site wide assessment only. Data provided by Management Observation Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualificaton are valued ATTRIBUTE RED YELLOW WHITE GREEN Restart training+ Most required Between 75-90% Between 90-99% of 100% of required restart training is of required restart required restart restart training is (Explain why not complete. training is training is complete. complete.

acceptable if less complete.

than green)

Initial Operator Individuals in Individuals in training- initial license initial license class are class are Individuals in initial Individuals in initial maintaining a maintaining a license class are license class are class average of class average of maintaining a class maintaining a class 82% or less 83-87% average of 88-94% average of more than 94%

Requalification Less than 70% of Between 70-84% Between 85-95% of More than 95% of the training- licensed of the licensed the licensed licensed operators have operators have operators have operators have passed their (Explain why passed their passed their passed their requalification training.

acceptable if less requalification requalification requalification than green) training. training. training,

-This item assessed by Operations only

+Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE Number W_________________________________________ _ A D B B P-V P-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 37 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 17 of 39

2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)

Training and Qualification are valued Operability Less than 50% of Between 50-74% Between 75-90% of More than 90% of determination applicable of applicable applicable operators applicable operators training* operators and operators and and engineers have and engineers have (Explain why engineers have engineers have received training on received training on acceptable ff less received training received training operability operability than green) on operability on operability determinations. determinations.

determinations. determinations.

Training on Less than 80% Between 8-89% Between 90-97% of More than 97%

SCWE of managers, of managers, managers, managers, supervisors, supervisors, and supervisors, and supervisors, and and operators have (Explain why operators have operators have operators have received training on acceptable if less received training received training received training on SCWE.

than green) on SCWE. on SCWE. SCWE.

Training on Less than 70 % Between 70-80% Between 80-90% of More than 90% of decision making of applicable of applicable applicable personnel applicable personnel process" personnel have personnel have have received have received training received training received training training on the on the decision making on the decision on the decision decision making process.

making process. making process. process.

Training on Less than 80% Between 80-89% Between 90-95% of More than 97% of standards and of personnel in of personnel in in the section personnel in the expectations the section have the section have personnel have section, have received (Explain why received training received training received training on training on standards acceptable if less on standards and on standards and standards and and expectations.

than green) expectations. expectations. expectations.

Continuing Less than 70% of Between 70-80% Between 80-90%of More than 90% of training identified scheduled of scheduled scheduled training scheduled training by Curriculum training identified training identified identified by the CRC identified by the CRC is Review by the CRC is by the CRC is is completed in a completed in a timely Committee completed in a completed in a timely manner. manner.

(CRC)* timely manner. timely manner.

  • This Item assessed by Operations and Engineering only
  • Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE Number

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Title:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Improvements in Most requisitions About 50% of open About 75% of open At least 85% of open management for management requisitions for requisitions for requisitions for staffing* positions (all exempt management (all management management positions employees) have exempt employees) positions (all exempt (all exempt employees) not been filled in the positions have employees) have have been filled in the past month. been filled in the been filled in the past month.

past month. past month.

Corrective Action There are no The CARB has The CARB has been The CARB has been Review Board directors on the been enhanced enhanced with enhanced with director-(CARB)+ CARB. with director-level director-level level personnel.

personnel. personnel.

The backlog of The backlog of documents awaiting The backlog of The backlog of documents awaiting CARB review is documents awaiting documents awaiting CARB review is less more than four CARB review is CARB review is less than one week.

weeks. less than four than two weeks.

weeks.

Engineering The backlog of The backlog of The backlog of The backlog of Assessment documents awaiting documents awaiting documents awaiting documents awaiting EAB Board (EAB)++ EAB review is EAB review is less EAB review is less review is less than one greater than four than four weeks. than two weeks. week.

weeks.

Site wide assessment only. Data provided by Human Resources

+Site wide assessment only. Data provided by Performance Improvement

++Site wide assessment only. Data provided by Director-Nuclear Engineering

NUCLEAR OPERATING BUSINESS PRACTICE NuiberD

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Title:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)

Commitment to continuous improement is evident ATTRIBUTE RED YELLOW WHITE GREEN Benchmarking Less than 60% (< Between 60-75% Between 75-90% of More than 90% of against industry 14) of sections (15-17) of sections ( 17-20) sections (>20) have standards@ have scheduled sections have have scheduled any scheduled any any benchmarking scheduled any benchmarking in benchmarking in in accordance bench-marking in accordance with accordance with with NOBP-LP- accor-dance with NOBP-LP-2002 or NOBP-LP-2002 or NG-2002 or NG-EN- NOBP -P-2002 NG-EN-00386 for 1" EN-00386 for t & nd 2 00386 for 1" 2nd or NG-EN-00386 $ 2' quarter 2004. quarter 2004.

quarter 2004. for 1 quarter 2004.

Management A management A management A management A management observations" observation observation observation program observation program program has been program has has been established. has been established.

established. Less been established. More than 80% of More than 90% of than 70% of More than 70% of management management management management observations are observations are observations are observations are performed as performed as performed as performed as scheduled and most scheduled and contain scheduled, and scheduled, and are considered quality information.

observations are observations are acceptable.

weak. weak.

Temporary There are more There are 11 or There are 8 or less There are 5 or less modificatons+# than 11 temporary less temporary temporary temporary modifications. modifications. modifications. modifications.

Number of There are more There are 2 There is1 operator There are no operator Operator work- than 2 operator operator workarounds. workarounds.

arounds*# workarounds. workarounds.

Number of There are more There are 4 There are 1-3 Control There are no Control Control Room than 4 Control Control Room Room deficiencies. Room deficiencies.

deficiencies*# Room deficiencies.

deficiencies.

@Site wide assessment only. Data provided by Quality Services or Industry Relations

  • This item assessed by Operations only
    • Site wide assessment only. Data provided by Management Observation program

+Site wide assessment only. Data provided by Plant Engineering

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Training on Less than 80% of Between 80-89% Between 90-97% of More than 97% of SCVE* managers, of managers, managers, managers, supervisors supervisors and supervisors and supervisors and and operators have operators have operators have operators have received training on received training received training received training on SCWE.

on SCWE. on SCWE. SCWE.

Licensed Individuals in Individuals in Individuals in initial Individuals in initial operator initial license initial license license class are license class are pipeline class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%.

82% or less 83-87%

  • Site wide assessment only. Data provided by Nuclear Training "This item assessed by Operations only.

NUCLEAR OPERATING BUSINESS PRACTICE Number

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Use of More than 4 CRs Between 4-2 CRs Less than 2 CRs No CRs issued within SCWERT issued within the issued within the issued within the past the past year related to past year related past year related year related to failure failure to properly to failure to to failure to to properly conduct conduct SCWERT properly conduct properly conduct SCWERT review of review of Davis-Besse SCWERT review SCWERT review Davis-Besse work work disciplinary of Davis-Besse of Davis-Besse disciplinary actions actions prior to the work disciplinary work disciplinary prior to the action. action.

actions prior to actions prior to the action. the action.

Effectiveness of There are more There are 5 NRC There are 4 NRC There are 2 or fewer SCWERT in than 5 NRC allegations or allegations or ECP NRC allegations or avoiding allegations or ECP concerns of concerns of ECP concerns of discrimination ECP concerns of discrimination discrimination discrimination claims* discrimination submitted within submitted within the submitted within the submitted within the past year past year past year the past year Effectiveness in There is more There is one There are no There are no avoiding NRC or than one substantiated substantiated NRC or substantiated NRC or ECP substantiated NRC or ECP ECP discrimination ECP discrimination substantiated NRCor ECP discrimination claims within the past claims within the past 2 discrimination discrimination claim within the year. years.

claims* claim within the past year past year Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number0

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE RED YELLOW WHITE GREEN Cross-functional No cross-functional Some cross- Cross-functional Cross-functional teamwork* teamwork is evident functional teamwork frequently teams among sections among sections teamwork among occurs among are constantly sections exists but sections, enabling forming/reforming work is sub- efficient and effective around the best way to optimized. workflow. get work done.

Department Many process Some process Minimal process Department interfaces interfaces breakdowns occur breakdowns occur breakdowns and are seamless; work within the within the rework occur within flows efficiently Department with Department with the Department with between departments extensive amounts frequent amounts effective and efficient throughout the entire of rework needed. of rework needed. resolution of emergent organization.

issues.

Performance to Less than 70% of Between 70-80% Between 80 -90% of More than 90% of schedule' work is completed of work is work is completed on work is completed on on time, as completed on time, as scheduled, time, as scheduled, scheduled, causing time, as with minimal within current resource major scheduled, with adjustments to capacity.

consequences to major adjustments resource capacity overall site to resource required to improve performance. capacity required performance.

to improve performance.

Interdepartmental Information that Information that Information that Information that communication impacts impacts impacts downstream impacts downstream downstream downstream implementation is implementation is implementation is implementation is frequently shared on a communicated as not shared, causing inconsistently timely basis, enabling soon as it's known, significant negative shared, which departments to enabling departments consequences to keeps other proactively plan and to work proactively on other departments. departments in a respond. a consistent basis.

reactive mode.

Site wide assessment only. Data provided from Edventures survey results.

  • Site wide assessment only. Data provided by Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 43 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 23 of 39

2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)

Commitment to cross functional work management and communication is evident interdepartmental Problem solving Cross-functional Cross-functional Cross-functional problem solving and decision sections, sections, sections, and decision making occurs in Departments or Departments or Departments or making isolation; non- stakeholders are stakeholders are stakeholders are involvement of seldom involved frequently involved consistently involved other Departments when problems when problems are when problems are or stakeholders. are being solved being solved and being solved and and decisions are decisions are made. decisions are made.

made.

Systemic learning Things are broken Discrete problems Attention isfocused Streamlining and down, focus Is on are fixed within the on learning and improving systems the pieces and section with discovering and process is discrete problems minimal fundamental constant to resolve are fixed within the understanding of solutions to long-standing and/or section with no interdependencies resolving long- complex problems understanding of standing and/or within the section interdependencies. complex problems within the section Incorporating Industry operating There is less than There isfull Operating Experience industry experience is not full utilization and utilization and is consistently and Operating consistently fully minimal compliance with the fully utilized in every Experience* utilized to enhance compliance to our Operating department and is site performance. Operating Experience Program well-integrated into Experience everyday activities to Program enhance plant performance.

  • Site wide assessment only. Data provided by Operating Experience Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 08 Page 44 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE RED YELLOW WHITE GREEN FENOC values, FENOC values, FENOC values, FENOC values, basic Most exempt basic principles basic principles and basic principles principles and personnel in the and leadership leadership and leadership leadership strategies section have strategies strategies are not strategies are are frequently internalized and are used by exempt inconsistently demonstrated by some living the FENOC personnel within demonstrated by exempt personnel values, basic the section some exempt within the section principles and personnel within leadership strategies the section as demonstrated in their day to day actions.

Quality of Employee Employee Employees Concerns Employee Concerns management and Concerns Program, Concerns Program, Quality Program, Quality employee Quality Assessment Program, Quality Assessment and 4Cs Assessment and 4Cs relationships* and 4Cs survey Assessment and survey data indicates survey data indicate data indicates that 4Cs survey data that more than 80% of more than 90% of (Explain why employees openly indicates that employees will bring employees raise acceptable if not express fear of more than 70% concerns to issues directly with green) retaliation and will of employees management. management, work not raise safety will bring safety collaboratively to concerns with concerns to resolves issues and management. management. reflect favorable improvement.

Organizational Section Section Section management Section management commitment and management management frequently supports consistently supports shared success focuses on what is occasionally doing what is in the doing what is in the criteria in the best interest supports what is best interest of the best interest for the of their section at in the best whole organization whole organization the expense of interest of their rather than what is in rather than what is in what is in the best section without the best interest of the best interest for interest of the consideration to their section. their section.

whole organization. what is in the best interest of the whole organization.

  • Site wide assessment only. Data provided by ECP, NQA and 4Cs

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)

An environment of engagement and commitment is evident Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews accordance with reviews for the reviews for the for the section were for the section were FENOC section were section were completed for the completed for the Performance completed for the completed for the review period per. review period per the Management review period per review period per. the FENOC FENOC Performance process* the FENOC the FENOC Performance Management process Performance Performance Management Management Management process process process FENOC Less than 70% of Between 70-80% Between 80-90% of More than 90% of Performance managers and of managers and managers and managers and Management supervisors have supervisors have supervisors have supervisors have Process development plans development plans development plans development plans Development submitted to HR submitted to HR submitted to HR submitted to HR Plans*

  • Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Num DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE RED YELLOW WHITE GREEN Maintenance Rule There are more There are 2-3 There is one Red There are zero Red (a)(1) Systems* than 3 Red Red (a)(1) (a)(1) system. (a)(1) systems and all (a)(1) systems. systems. Maintenance Rule (a)(1) systems are in monitoring status Number of There are more There are 2 There is 1 operator There are no operator Operator than 2 operator operator workarounds. workarounds.

workarounds*# workarounds. workarounds.

Number of Control There are more There are 4 There are 1-3 There are no Control Room than 4 Control Control Room Control Room Room deficiencies.

deficiencies Room deficiencies. deficiencies.

deficiencies.

Number of There are more There are 11 or There are 8 or less There are 5 or less temporary than 11 less temporary temporary temporary modifications.

modifications+# temporary modifications. modifications.

modifications Individual Error The individual The individual The individual error The individual error rate Rate++ error rate is error rate is 0.31 rate is 0.29 < is <0.26 individual errors

> 0.45 individual <.45->.36 >.26 individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

worked. worked.

Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering

++Site wide assessment only. Data provided by Human Performance

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable If less than green.

NUCLEAR OPERATING BUSINESS PRACTICE Number.

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Title:

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3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)

Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of Less than 80% of 80% or more of the 90% or more of the 95% or more of the CRs seff-identified the CRs originated CRs originated are CRs originated are originated are self-Condition are self-identified. self-identified. self-identified. identified.

Reports (CRs)*

Number of Less than 80% of At least 80-90% of At least 90% of SCAQ All SCAQ evaluations open SCAQ evaluations SCAQ evaluations evaluations and 80- and 90% of CAQ Condition and less than 70% and 70-80% of 90% of CAQ evaluations were Report of CAQ evaluations CAQ evaluations evaluations were completed on schedule evaluations* were completed on were completed on completed on for the previous quarter.

schedule for the schedule for the schedule for the previous quarter. previous quarter. previous quarter.

Engineering The quality of The quality of The quality of The quality of Assessment engineering engineering engineering products engineering products as Board (EAB) products as products as as measured by the measured by the EAB is index' measured by the measured by the EAB is 2.0 or less. 1.0 or less.

EAB is greater than EAB is 3.0 or less.

3.0.

Performance More than one One significant Major plant evolutions Major plant evolutions during major significant event has event has occurred have been performed have been performed plant occurred during a during a plant in the past month with successfully in the past evolutions+ plant evolution in the evolution in the some less than month as planned past month past month significant challenges without any challenges or transients.

Addressing Less than 70% of Between 70-80% of Between 80-90% of More than 90% of Operating operating operating operating experience operating experience Experience experience reports experience reports reports applicable to reports applicable to the applicable to the applicable to the the section are section are completed section are section are completed on time on time.

completed on time completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

  • Site wide assessment only. Data provided by Performance Improvement Site wide assessment only. Data provided by Director-Nuclear Engineering

+Site wide assessment only. Data provided by Operations

NUCLEAR OPERATING BUSINESS PRACTICE Number B

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Title:

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3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE RED YELLOW WHITE GREEN Quality of prejob Management Management Management Management briefs* observations and OA observations and observations and OA observations and field observations CA field field observations OA field show that most pre-job observations show show that, with some observations show briefs are not that most pre-job exceptions, pre-job that pre-job briefs in acceptable. briefs are briefs are acceptable. general are acceptable. acceptable.

Percent of CRs Less than 13% of Between 13-15% Between 15-17% of More than 17% of per person per individuals wrote CRs of individuals individuals wrote CRs individuals wrote group during the past 30 wrote CRs during during the past 30 CRs during the past days. the past 30 days. days. month.

Number of The number of The number of The number of The number of programmatic programmatic CRs programmatic CRs programmatic CRs programmatic CRs CRs* indicates that indicates that most indicates that a large indicates that individuals in general individuals are majority of individuals individuals in are reluctant to write willing to write are willing to write general are willing CRs on programmatic CRs on CRs on programmatic to write CRs on and management programmatic and and management programmatic and issues. management issues. management issues. issues.

Program and >0.50 program and <0.50-.>.37 c0.37->.27 program <0.27 program process error process errors per program and and process errors and process errors rate+ 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. process errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

worked.

Raising Management Management Management Management problems observations, CAP and observations, CAP observations, CAP observations, CAP NQA field observations and NQA field and NQA field and NQA field show that most observations show observations show observations show individuals are not individuals that a large majority that most raising problems generally are of individuals are individuals are encountered in the raising problems raising problems raising problems field. encountered in the encountered in the encountered In the field. field. field.

  • Site wide assessment only. Data provided by Management Observation Program and NQA.
    • Site wide assessment only. Data provided by Performance Improvement.

+Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Event Free Clock* The event free The event free The event free The event free clock is clock is less clock is between 20 clock is 30 to 39 greater than 40 days on than 20 days on and 30 days on days on average. average.

average. average.

Industrial safety There are 11 or There are between There are 4 to 7 There are no more than performance more OSHA 8 and 10 OSHA OSHA recordables 3 OSHA recordables per recordables per recordables per per year. year.

year. year.

Individual error The individual The individual error The individual The individual error rate rate error rate is rate is <0..45->.36 error rate is is <0.26 individual errors

>0.45 individual individual errors per <O.<.36->.26 per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> individual errors worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

Program and >0.50 program <0.50->.37 <..37->.27 <0.27 program and process error rate* and process program and program and process errors per errors per process errors per process errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked. worked.

Significant human There are more There are fewer There are fewer There were no performance than 3 significant than 3 significant than 2 significant significant human errors resulting in human human human performance errors per plant transients* performance performance errors performance year resulting in plant errors per year per year resulting in errors per year transients.

resulting in plant plant transients. resulting in plant transients. transients.

Backlog of Priority There are more There are less There are less There are less than 100 procedure change than 200 open than 200 open than 150 open open Priority PCRs.

requests (PCRs)+ Priority PCRs. Priority PCRs. Priority PCRs.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

  • Site wide assessment only. Data provided by Human Performance Site wide assessment only. Data provided by Industrial Safety

+Site wide assessment only. Data provided by Quality Services

APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39

3. INDIVIDUALS COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Deficiency rate for Deficiency rate The deficiency The deficiency rate The deficiency rate for QC holds for QC hold rate for QC hold for QC holds point is QC hold points is less points is more points is less than less than 15 %. than 7 %.

than 25%. 25%.

Rework rate' Rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Ratio of completed Less than 50% More than 50% of More than 75% of More than 90% of to scheduled of scheduled scheduled work scheduled work scheduled work orders works orders per work orders are orders are orders are are completed.

week+ completed. completed. completed.

Number of late Less than 50% More than 50% of More than 75% of More than 90% of preventive of scheduled scheduled PMs scheduled PM are scheduled PMs are maintenance (PM) PMs are are completed on completed on time. completed on time.

activities+ completed on time.

time Backlog of There are more There are There are between There are less than 134 corrective than 230 CM between 229 and 149 and 134 CM CM activities maintenance (CM) activities 150 CM activities activities outstanding.

activities+ outstanding. outstanding. outstanding.

Number of There are more There are 2-3 There is one Red There are zero Red Maintenance Rule than 3 Red Red (a)(1) (a)(1) systems. (a)(1) systems. All (a)(1) systems++ (a)(1) systems. systems. Maintenance Rule (a)(1) systems will be in monitoring

'This Item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.

"This item assessed by Maintenance only

+Site wide assessment only. Data provided by Outage Management and Work Control

++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.

NUCLEAR OPERATING BUSINESS PRACTICE Number.

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities ina quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Performance One significant Major plant Major plant Major plant evolutions during major plant event has evolutions have evolutions have have been performed evolutions @ occurred during a been performed been performed with successfully as plant evolution in with some some transients but planned. There are no the past month or transients or one no significant events transients or significant there are three or significant event during major plant events during major more transients during major plant evolutions prior to plant evolutions prior during major evolutions prior to restart. to restart.

plant evolutions restart.

prior to restart.

Use of procedures Management Management Management Management and work orders* observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations observations observations show observations show show that the vast show that most that individuals that many majority of individuals individuals are generally are individuals are using are using procedures not using using procedures procedures or work or work orders.

procedures or or work orders. orders.

work orders.

Operational transient isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsIte or serious harm to individuals. The significance of a particular event (Including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or inthe likelihood that it is a precursor to a more serious event.

@ Site wide assessment only. Data provided by Operations

  • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Number of CRs per Less than 13% of Between 13-15% of Between 15-17% of More than 17% of person per group individuals wrote CRs individuals wrote CRs individuals wrote individuals wrote during the past 30 during the past 30 CRs during the past CRs during the past days. days. 30 days. 30 days.

Worker confidence in Surveys and/or Surveys and/or Surveys and/or Surveys and/or raising safety interviews indicate interviews indicate interviews indicate interviews indicate concems** that less than 80% of that between 80-90% that between 90- that more than 95%

workers believe they of workers believe 95% of workers of workers believe Explain why can raise nuclear they can raise believe they can they can raise acceptable if not safety or quality nuclear safety or raise nuclear safety nuclear safety or green) concerns without fear quality concerns or quality concerns quality concerns of retaliation. without fear of without fear of without fear of retaliation. retaliation. retaliation.

Feedback from 4Cs Feedback from the Feedback from the Feedback from the Feedback from the meetings+ 4Cs meetings 4Cs meetings 4Cs meetings 4Cs meetings indicates that most indicates that more indicates that more indicates that more individuals are not than 70% of than 80% of than 90% of willing to raise individuals are willing individuals are individuals are concerns to to raise concerns to willing to raise willing to raise management. management. concerns to concerns to management. management.

Keep Improving Each month's total Each month's total Each month's total Each months total Performance (KIP) Safe behavior is 59% Safe behavior is 60% Safe behavior is Safe behavior is program++ or less. to 69%. 70% to 79%. 80% or higher.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Chief Operating Officer

++Site wide assessment only. Data provided by Industrial Safety "Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE NumPber

_ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ .D_ B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Pre-job briefings@ Management Management Management Management observations observations and observations and QA observations and QA and QA field QA field field observations field observations show observations observations show that, with some that pre-job briefs in show that most show that most exceptions, pre-job general are acceptable.

pre-job briefs pre-job briefs are briefs are acceptable.

are not acceptable.

acceptable.

Intra-department No formal Infrequent Formal Formal communication information sharing communication information communication structures exist and are structures exist sharing exists structures exist and consistently used to for sharing among the are occasionally used share information information sections of the to share information among the sections of among the department. among the sections the department.

sections of the of the department.

department.

Quality of 4Cs surveys 4Cs surveys 4Cs surveys indicate 4Cs surveys indicate communication* indicate that indicate that more that more than 70% that more than 70% of more than 50% than 50% of of employees believe employees believe that of employees employees that communication communication from believe that the believe that from their Managers their Managers isgood.

communication communication isfair.

from their from their Managers is Managers is fair poor

@Sfte wide assessment only. Data provided by Management Observation Program and NQA

  • Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number.

____________________________________DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Employee Surveys and/or Surveys and/or Surveys and/or Surveys and/or awareness of interviews indicate that interviews indicate that interviews indicate interviews indicate SCVVE policy less than 80% of 80-90% of employees that 90-95% of that more than 95%

employees in the in the section are aware employees in the of employees in the (Explain why section are aware of of policy and consider it section are aware of section are aware of acceptable if not policy. a FE value. policy and consider it policy and consider it green) an FE value. an FE value and the normal way to do business.

Training on Less than 80% of Between 80-89% of Between 90-97% of More than 97% of SCWE managers, supervisors, managers, supervisors, managers, managers, and operators have and operators have supervisors, and supervisors, and (Explain why received training on received training on operators have operators have acceptable if not SCWE. SCWE. received training on received training on green) SCWE. SCWE.

NQA nterviews+ NQA interviews indicate NQA interviews indicate NQA interviews NQA interviews that less than 85% of that between 85-90% of indicate that between indicate that more (Explain why individuals are willing to individuals are willing to 90-95% of individuals than 95% of acceptable if not raise concerns to their raise concerns to their are willing to raise individuals are willing green) supervisors or ECP. supervisors or ECP. concerns to their to raise concerns to supervisors or ECP. their supervisors or ECP.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or confidence in interviews indicate that interviews indicate that interviews indicate interviews indicate raising safety less than 80% of between 80-90% of that between 90-95% that more than 95%

concerns' workers in the section workers in the section of workers in the of workers in the believe they can raise believe they can raise section believe they section believe they (Explain why nuclear safety or quality nuclear safety or quality can raise nuclear can raise nuclear acceptable if not concerns without fear of concerns without fear of safety or quality safety or quality green) retaliation. retaliation. concerns without fear concerns without fear of retaliation. of retaliation.

  • Site wide assessment only. Data provided by Nuclear Training
    • Site wide assessment only. Data provided by Employee Concerns Program

+Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____ ____ ____ _____ ____ _____ ____ ____D B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

EMPLOYEE CONCERNS PROGRAM (ECP)

ATTRIBUTE RED YELLOW WHITE GREEN Ratio of concerns There are more There are more There are at least 4 There are at least 8 submitted to ECP NRC allegations ECP concerns times more ECP times more ECP vs. NRC than ECP than NRC concerns than NRC concerns than NRC allegations based concerns. allegations. allegations or there allegations or there are on three month are no NRC no NRC allegations or rolling average* allegations. ECP concerns.

Satisfaction of Less than 70% of Between 70-80 % Between 80-90% of More than 90% of employees using employees that of employees that employees that use employees that use the the ECP* use the ECP use the ECP the ECP report being ECP report being report being report being satisfied with the satisfied with the satisfied with the satisfied with the process. process.

process. process.

Complaints of There are more There are 2 There is 1 complaint There are zero breach of than 2 complaints complaints this this year. complaints this year.

confidentiality of this year. year.

ECP*

Management Employee Employee Employee surveys Employee surveys support for ECP surveys indicate surveys indicate indicate between 80- indicate more than 90%

less than 70% of between 70-80% 90% of individuals of individuals believe (Explain why individuals of individuals believe management management supports acceptable if not believe believe supports ECP. ECP.

green) management management supports ECP. supports ECP.

  • Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 56 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Development Less than 70% of Between 70-80 % Between 80-90% of More than 90% of Plans per applicable of applicable applicable employees applicable employees in FENOC employees in the employees in the in the section have the section have Performance section have section have completed completed development Management completed completed development plans. plans.

process development development plans. plans.

Training Training Training Training attendance Training attendance is attendance" attendance is less attendance is is between 91-98%. greater than 98%.

than 85%. between 85-90%.

Rework rate+ The rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Results of EAB The quality of The quality of The quality of The quality of assessments++ engineering engineering engineering products engineering products as products as products as as measure by the measured by the EAB measured by the measured by the EAB is 2.0 or less is 1.0 or less.

EAB is greater EAB is 3.0 or than 3.0. less.

Training Overall Training Overall Training Overall Training Overall Training performance performance score performance performance score performance score score per less than 60% score between between 80-90% greater than 90%

NOFP-TR- 60-80%.

1501#

Radiation There are more There are 1-3 There is 1 radiation There are no radiation Protection than 3 radiation radiation protection event in protection events in the events @ protection events protection events the last quarter. last quarter.

in the last quarter. in the last quarter.

  • Site wide assessment only. Data provided by Nuclear Training

+This item assessed by Maintenance only

++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering

  1. This item assessed by Nuclear Training only.

@Sfte wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ _____DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 57 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Procedure Management Management Management Management compliances observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations show observations show observations observations show that the vast majority of that most show that that many individuals individuals are individuals are not individuals are complying with complying with complying with generally are procedures. procedures.

procedures. complying with procedures.

Personal Few employees in Employees in the Employees in the Employees at all levels initiative the section section work hard section do what it in the section take routinely express to do what's takes to get the job personal initiative to why work can't be expected. done. invent methods to done or improved. achieve higher quality and greater efficiency.

Ownership Employees in the Employees in the Employees in the Most employees in the section don't section are section follow through section regularly follow through on inconsistent in and do what is asked volunteer to own/lead assigned following through of them and do what project, develop plans, commitments and to meet quality is defined within their coordinate efforts and seldom volunteer and timing of job description. see work through to for ownership. assigned completion.

commitments.

    • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number.

___ __ ___ ___ __ ___ __ ___ __ ____ _ _ _ DBB P-VP-0002 Tife: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 58 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 38 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Implementation Implementation Implementation of Implementation of The CAP improvements of CAP of the CAP the CAP the CAP designated for restart improvements* improvements improvements improvements for are completed and designated for designated for restart is completed associated training is (Explain why restart has not restart is started but the associated completed.

acceptable if not started. but none are training is not green) completed. completed.

Root cause The root cause The root cause The root cause The root cause evaluation evaluation evaluation evaluation approval evaluation approval rate quality* approval rate as approval rate as rate as determined as determined by the determined by determined by the by the CARB is CARB is 90% or greater.

the CARB is less CARB is between between 75-90%.

than 50%. 50-74%.

CR category The CR category The CR category The CR category The CR category accuracy* accuracy rate is accuracy rate is accuracy rate is accuracy rate is 90% or less than 70% or between 70-80%. between 80-90%. greater.

(Explain why greater.

acceptable if not green)

CR self- Less than 80% of 80% or more of 90% or more of the 95% or more of the CRs identification the CRs the CRs originated CRs originated are originated are self-rate* originated are are self-identified. self-identified. identified.

self-identified.

Employee Employee Employee surveys Employee surveys Employee surveys survey+. surveys indicate indicate that indicate that indicate that less than that more than between 10-5% of between 5-2% of 2% of individuals are not (Explain why 10 % of individuals are not individuals are not willing to use the CAP.

acceptable if not individuals are willing to use the willing to use the green) not willing to use CAP. CAP.

the CAP.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002 TIe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 59 of 86 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN NQA interviews* NQA interviews NQA interviews NQA interviews NQA interviews indicate that indicate that indicate that between - indicate that less than more than 10% between 10-5% of 5-2% of individuals are 2 % of individuals are of individuals are individuals are not not willing to use the not willing to use the not willing to use willing to use the CAP. CAP.

the CAP. CAP.

Timeliness of Less than 50% of Between 50-74% Between 75-89%of More than 90% of corrective actions corrective actions of corrective corrective actions for corrective actions for for section CRs actions for section section CRs are section CRs are Does not include are completed on CRs are completed on completed on CRs or CAs linked schedule without completed on schedule without schedule without to P3 activities extensions. schedule without extensions. extensions.

extensions.

  • Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number.DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE _ 08 Page 60 of 86 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX 0 C0 X  : e0 X U M Site wide Plant Operations _=_=

RP Chemistry __ -

Outage MgmtP/Work Control Maintenance Training Safety_ == = == == = == === = =

Engineering ___

Plant Engineering Design Project Management RRT Reactor Eng.

Support Services Regulatory Affairs Quality Services _ _

Security Other Sections __ __

QA/QC__.

Supply Chain Client Services Business Services___

Human Resources

ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX

1. Policy Commitment Area:

la. Criteria Related to Statement of Safety Policy Item Color Policy statement on Safety Culture Policy statement on SCWE T Making employees aware of policy statements l Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a Color:

lb. Criteria Related to Management Values I Item I Color I Corporate values I Statement of mission, vision and values l j FENOC Business Plan l .{

Total for lb I Color:

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 62 of 86 1c. Criteria Related to Resources Item Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for Ic Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP-0002 Titie: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 63 of 86 1d. Criteria Related to Self-Assessment Item Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals l Total for 1d Color

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002 Mtle: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 64 of 86 le. Criteria Related to Independent Oversight Item Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training ___

Safety 8 Plant Engineering Design Engineering _

Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for le Color:

Total for I Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 65 of 86

2. Managers' Commitment Area 2a. CriteriaRelated to Commitment to Safety Item Color Management observations performed as scheduled with coaching Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Leadership In Action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____ __________ _____ _____ _____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 66 of 86 Item Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002 Tile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 67 of 86 I Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2a Color:

2b. Criteria Related to Roles and Teamwork Item IColor Understanding that safety Is highest priority l Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ _________ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 68 of 86 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 69 of 86 Business Services Human Resources Item Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety _ _ _

NUCLEAR OPERATING BUSINESS PRACTICE Number:

__ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ __ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 70 of 86 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE NumbeDBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 71 of 86 Total for 2b Color:

2c. Criteria Related to Ownership and Accountability Item Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 72 of 86 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 2c Color:

2d. Criteria Related to Training and Qualification Item Color Restart training Initial Operator training Requalification training

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002 Tife: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 73 of 86 Item Color Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Continuing training identified by Curriculum Review Committee Total for 2d Color:

TMfle:

RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 2e. Criteria Related to Commitment to Continuous Improvement Item Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT in avoiding discrimination claims Effectiveness in avoiding NRC or ECP substantiated discrimination claims Total for 2e Color:

NUCLEAR OPERATING BUSINESS PRACTICE Numnber

___________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 75 of 86 2f. CriteriaRelated to Commitment to Cross-FunctionalWork Management and Communication Item Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance to schedule Interdepartmental communication

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D BB P-V P-0002 rite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 76 of 86 Item Color Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number.

.________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 77 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources IIncorporating industry Operating Experience l 7 ITotal for 2f l Color: I 2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 78 of 86 Business Services Human Resources Item Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performnance

_Management Process FENOC Performance Management Process Development plans Total for 2g Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002 rite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 79 of 86 Total for 2 Color:

3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item Color Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total for 3a Color:

NUCLEAR OPERATING BUSINESS PRACTICE Number -V0

___________________________________DBB P-VP0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 80 of 86 3b. Criteria Related to Questioning Attitude Item Color Quality of pre-job briefs Percent of CRs per person per group -

Number of programmatic CRs Program and process error rate Raising problems Total for 3b Color:

3c. Criteria Related to Rigorous work Control and Prudent Approach Item Color Event Free Clock I I I Industrial Safety Performance I Individual Error Rate I Program and process error rate ISignificant human performance errors result in plant transients

NUCLEAR OPERATING BUSINESS PRACTICE Number.

I ____________________________________________ D BBP-V P-0002 TiMe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 81 of 86 Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)

Rework Rate (Maintenance)

Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c IColor:

3d. Criteria Related to Open Communications IItem IColor INumber of CRs per person per group I IWorker confidence in raising safety concerns I IFeedback from 4Cs meetings

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________DBBP-VP-0002 Tife: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE _ 08 Page 82 of 86, Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 83 of 86 Worker confidence in raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d Color 3e. Criteria Related to Nuclear Professionalism Item Color FENOC Performance Management Process development plans Training attendance Item Color Rework Rate (Maintenance)

Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tifte: Revision: Page

- RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 84 of 86 Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Item Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B BP-V P-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 08 Page 85 of 86 Security 1-Quality Assurance

+/-

Supply Chain

+

Client Services

+

Business Services Human Resources _ _ _

Item Color Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self Identification rate l Employee Survey NQA interviews Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP-0002 Tffle: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE _ 08 Page 86 of 86 Regulatory Affairs Security Quality Assurance Supply Chain Client Services Business Services Human Resources Total for 3e I I Color:

Total for 3 Color:

Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 9 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)

(89 pages to follow)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_ _ _ _ _ _ -D _ B B P -V P -0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE _ 09 Page 1 of 89 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved: V/ 1W1 Vice President Approved: 1/ k0Xf < ,OM)N Effective Date N 15 am

NUCLEAR OPERATING BUSINESS PRACTICE DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 2 of 89 TABLE OF CONTENTS Page 1.0 PURPOSE ............. 3 2.0 APPLICABILITY ............ 3 3.0 RESPONSIBILITY ............. 3 4.0 DETAILS ............. 4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ..................... 7 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX .......................................... 9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT SHUTDOWN ......................................... 12 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET .................. 13 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM .............. 14 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM ................... 15 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM ......................... 16 ATTACHMENT 8 SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM ......................................... 17 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE .................................. 18 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA ................21 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX ........ 60 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX... 61 ATTACHMENT 12: PROGRAM OWNERSHIP LIST ........................................ 62

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page3 of 89 1.0 PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.

2.0 APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.

Adherence to this Business Practice is mandatory.

3.0 RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.

Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.

The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.

The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.

The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle.

This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_ __ DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 4 of 89 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.

The Chief Operating Officer is responsible for final approval prior to plant restart.

4.0 DETAILS

1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment 1 that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
3. The methodology for the review process consists of the following steps:
  • Monitor plant system/component work activity progress during the outage
  • Monitor emergent work/issues during the outage for shutdown concerns
  • Monitor personnel and administrative issues during the outage for restart concerns
  • Assess Restart Readiness Review Indicators as identified on Attachment 1, as applicable per Attachment 2.
  • Assess Safety Culture as identified on Attachment 9, Page 18
  • Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date.

Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.

4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 5 of 89 plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.

5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
7. Completed Attachments 1 and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01 503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
9. The Shift Manager of each crew should:
a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:

-adequacy of staffing levels, personnel experience and qualification levels.

-assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.

-completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.

-completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.

b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page6 of 89

-adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.

-all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.

-temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.

c. Complete Attachment 5.
10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head. Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.
11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension.

Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.

12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 7 of 89 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS Page 1 of 2 Plant Section or 0350 Checklist Item Acceptable Mode to Support Restart?

Yes/No/NA 1 All assigned outage work activities are complete to support plant restart and operations. This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation. (Attachment 2, Column a) 2 Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3 Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4 Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. (Attachment 2, Column d) 5 The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring: (Attachment 2, Column e)

  • Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
  • Planned walkdowns are scheduled appropriately 6 Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7 Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8 Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9 System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.

10 Operating Experience reports have been reviewed to ensure no potential operability concems.

11 Procedure alterations/PCRs are ready for mode change or restart.

12 Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)

NUCLEAR OPERATING BUSINESS PRACTICE Number.

.________________________ _ . DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 8 of 89 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS (Continued)

Page 2 of 2 Plant Section or 0350 Checklist Item Acceptable to Support Mode Restart?

Yes/No/NA 13 All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14 All 0350 Discovery Action Plan milestones identified as required for restart are complete. (Attachment 2, Column k) 15 All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column I) 16 All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17 All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18 All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19 Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20 All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21 Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)

Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete.

Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.

Section Manager or 0350 Checklist Individual . . .

(Please Print Your Name)

Signature: Date Section Manager or 0350 Checklist Individual

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 9 of 89 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3

0) _0 _* _ _
o. CA C a) 4)) () O r- <<) U) )

D a 0 w . 20Ž E co O EC I coo ) _ E 0 .. .

Plant =__ =____ =__=_=_=

Operations X X XX X X X X X X X RP X X XX X X X X X Chemistry X X X X X X X X Outage Management X X X X X X X and Work Control _ _

FIN XXX X X _ X X Mechanical X X __X -_ X X X E&C X X X X X XX Maint. Serv. X X X X X X Training = X s X =- X X Safety= X =_ X_ X X =

Engineering__

PlantEngineerin X X X X X X X X X Design Engineering X X X -X X X Proiect Management X X X X X X RRT X X --- X __ ___ X Reactor Engineering X X X X X X X Support Services .___ _ _

Regulatory Affairs X X X X X X X X (includes Emer. Prep.) ____

Quality Services X - X - -X X Security =n = = = X XX Other Sections entX___ __

QA/QC- X X X - X __ _ _ _ X Supply Chain _ X X __ X X Client Services X X Business Services ._ X _X Human Resources _ X X X

NUCLEAR OPERATING BUSINESS PRACTICE Number.

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 10 of 89 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX C

0 Dco> ,XMA ~0 -o C 0 C L)~~

LDC BE 0~ 00 0 0350 Checklist Item ____MaC

1. Adequacy of Root Cause Determinations- X X X X S. Loehlein, M. Roder, D. Gudger, J. Powers, D. Eshelman, F. von Ahn, L. Myers* __ __
2. Adequacy of Safety Significant Structures, X X X X X Systems and Components-D. Baker, A.

Stallard, T. Chambers, R. Hovland, J.

O'Neill*

3. Adequacy of Safety Significant Programs-A. X X X McAllister, L. Dohrmann, S. Loehlein, C.

Daft, J. Grabnar, R.Farrell, D. Schreiner, R.

Perry, K. Ostrowski*

4. Adequacy of Organizational Effectiveness X X X X X and Human Performance- M. Bezilla, J.

Powers*

5. Readiness for Restart-C. Price, F. VonAhn, X X R. Hovland, R. Schrauder, A. Stallard, J.

Hirsch*

6. Licensing Issue Resolution-J. Powers, K. X X Ostrowski*
7. Confirmatory Action Letter Resolution-L. X Myers, C. Price K. Ostrowski*
  • Or an approved designated alternate

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002 TiUe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 11 of 89 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX

'u e.2 C, i X c lw] o 4 U) o EE rv32~-

i<

BEB S C MI0 o a. u ~ C 0~~~~~~~~~~~~~~~~~~~~~~~~

Restart Station~ Review Employee ~ ~ ~ X~ ~ X~~ X U Cocen X X B o a rd _ _ _ _ _ _ _ _ _ _ _ _

Quality Services __ _ _ _ _ _ X _ _ _ _ _ _ _ _

Employee Concerns X Program Station Review Board X (Plant Operating Review Committee)

Company Nuclear Review X Board Restart Overview Panel X

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page12 of 89 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Chance Recommended B:

Mode_

Plant Manager-Davis-Besse Nuclear Power Station Date Director-Davis-Besse Nuclear Engineering Date Director-Davis-Besse Work Management Date Director-Davis-Besse Support Services Date Director-Davis-Besse Restart Date RESTART /MODE CHANGE APPROVAL:

Vice President-Nuclear Date Chief Operating Officer Date

NUCLEAR OPERATING BUSINESS PRACTICE Number:

___ ___ ___ _ D BBP-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 13 of 89 ATTACHMENT 4: PLANT INSPECTIONIWALKDOWN DOCUMENTATION SHEET Page 1 of 1 Mode_

ASSET LABEL:

Or AREA INSPECTED:_

NOUN NAME:

LOCATION:

DESCRIPTION:

MAINTENANCE TAG/WORK ORDER #:

CONDITION REPORT INITIATED (#)

MODE RESTRAINT: res No SUBMITTED BY: DATE/TIME I (please print your name)

SIGNATURE:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 14 of 89 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:

Shift Manager:

(Please Print)

Mode Review Summary:

The Shift Manager should initial each item below to affirm that he/she and the operating crew have completed the required actions:

Shift staffing levels, including personnel experience and qualification levels, are adequate.

Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.

Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.

Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.

The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.

Affirmation:

Based upon an evaluation of the considerations set forth in Details, 4.0, and to the best of my knowledge andjudgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operating cycle and the operating crew is ready to startup and operate the plant in a safe and reliable manner.

Shift Manager:

Print/Signature/Date Reviews and Aporovals:

Manager-Operations:

Print/Sianature/Date

- -- - - V -- - - --

l Remarks: (Attach a continuation sheet if applicable)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page15 of 89 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement of fuel in the reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is required prior to installation of the reactor head.

All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.

All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.

No fuel assemblies in the reactor core are known leaking assemblies.

A 10CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)

The reactor core loading has been verified.

All reactivity control components in the reactor core will meet their design functions.

All nuclear instrumentation in the reactor core will meet their design functions.

Affirmation:

Based on my knowledge and judgment, the required conditions exist and the reactor core is configured to support safe and reliable operation through the cycle.

Supervisor-DB Reactor Engineering Print/Signature/Date l Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBB P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 16 of 89 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM Mode Review Summary:

The Supervisor-DB Reactor Engineering should initial each item below to affirm that the required conditions exist prior to reactor startup.

Estimated Critical Conditions have been prepared and independently verified.

Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)

Personnel are available, as required, to support reactor startup and power ascension to 100%.

Required training has been completed for Nuclear Fuels personnel.

Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.

The Core Monitoring System is operable.

All reactivity control systems will meet their design functions.

Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.

There are no outstanding reactivity management issues impacting the safe operation of the reactor core.

Affirmation:

Based on my knowledge and judgment, the required conditions exist and the reactor core is ready to support a safe startup and power ascension.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tide: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 17 of 89 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode_

1. Name of System/Program:
2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
3. System/Program is ready for Mode Yes_ or No_
4. The system/program is ready for Mode because: (if not ready, skip to #5)
5. The system/program is not ready for Mode because:

and the following actions are in place to address these issues:

The system/program will be ready for Mode by: (Date)

6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable: Yes_ or No_ (Attach a list of the above items)
7. Housekeeping issues associated with this system/program have been addressed for Mode  : Yes_ or No (Attach a list of those not resolved)
8. I have the following concerns about my system and its readiness for Mode  :

Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be scheduled for presentation to the Plant Support Center if there is a concern relative to this mode change.)

9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).

Name: Extension:

(Please Print)

Signature: Date:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tilte: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page18 of 89 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:

Improving safety culture is a long-term activity that ismonitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.

Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report is written at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. If there isno site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.

The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment isa key factor that cannot be removed or quantified. The purpose of the collegial group review is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating Ifother factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.

The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there isno information applicable to the review period), the attribute shall be marked NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.

Safety Culture Commitment Area/Criteria Ratings:

Green: all major criteria/attributes are acceptable with a few minor criteria deviations White: all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow: all major criteria/attributes are acceptable with several criteria requiring prompt management action Red: several major criteria/attributes do not meet acceptable standards and require immediate management action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 19 of 89 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where "surveys andlor interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.

Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.

At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.

Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:

Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.

For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.

If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.

At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.

Attachments 10 and 11 will be included as part of that report.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 20 of 89 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_

Item Color

1. Policy or Corporate Commitment Area
a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
b. Management values are clearly reflected in the Business Plan and are understood by the organization
c. Resources are available or can be obtained to ensure safe, reliable operations
d. Self-Assessment is a tool used to monitor, assess and improve our performance
e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
2. Plant Management Commitment Area
a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
b. Goals and roles are clear and teamwork is reinforced
c. Ownership and accountability is evident
d. Training and Qualification are valued
e. Commitment to continuous improvement is evident
f. Cross-functional work management and communication
g. Creating an environment of engagement and commitment
3. Individual Commitment Area
a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
b. Questioning attitude-challenges are welcomed
c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
d. Open communications-associates are comfortable in voicing opinions, issues and concerns
e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions support readiness for mode change.

Section Manager (Please Print Your Name)

Signature: _ Date_

Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.

NUCLEAR OPERATING BUSINESS PRACTICE NumberD

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 21 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 1 of 39

1. POLICY COMMITMENT AREA Ia. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety Culture* issued but it is not issued but only issued and is issued and is reinforced by occasionally reinforced frequently reinforced continuously reinforced FENOC by FENOC by FENOC by FENOC management management. management. management.

Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety issued but it is not issued but only issued and is issued and it isa strong Conscious Work reinforced by occasionally reinforced frequently reinforced statement of safety Environment FENOC by FENOC by FENOC conscious work (SCWE)* management. management. management. environment and often reinforced by FENOC management Making employees Policy statements Policy statements Policy statements are Policy statements are aware of policy simply issued as distributed separately communicated by at communicated to statements* part of FENOC to employees in least two employees and (Explain why white Business Plan. memo. means.(e.g., hard emphasized regularly in isacceptable if there copy distribution, meetings and face to is no face to face newsletters, group face communication.

communication) meetings, training, stand down).

Employee Surveys/interviews Surveys/interviews Surveyslinterviews Surveys/interviews understanding of indicate less than indicate that 70-80% of indicate that 80-90% indicate that more than policies** 70% of employees the employees of employees 90% of employees understand the understand the understand the understand the policies policies. policies and consider policies and consider and consider safety a safety a FE value. safety a FE value. FE value and the normal way to do business.

Worker Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate that less indicate that between indicate that between indicate that more than responsibility to than 85% of workers 85-90% of workers 90-95% of workers 95% of workers raise safety understand their understand their understand their understand their concerns* responsibility to raise responsibility to raise responsibility to raise responsibility to raise nuclear safety or nuclear safety or nuclear safety or nuclear safety or quality quality concerns. quality concerns. quality concerns. concerns.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided from Edventures survey results and 4Cs.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 22 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 2 of 39

1. POLICY COMMITMENT AREA I b. CRITERIA RELATED TO MANAGEMENT VALUES Manaaement values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Corporate values* There is no There is a There is a corporate There is a corporate corporate level corporate level level statement of level statement of statement of statement of commitment to commitment to safety.

safety values. commitment to safety. FirstEnergy FirstEnergy FirstEnergy safety. management meets management meets management FirstEnergy occasionally with frequently with plant does not management plant personnel to personnel to express its express its meets express its safety safety values.

safety values to infrequently with values.

plant personnel. plant personnel to express its safety values.

Statement of There is no The statement of The statement of The statement of mission, vision, statement of Mission, Vision, Mission, Vision, and Mission, Vision, and and values** Mission, Vision, and Values Values places greater Values emphasizes and Values and places weight on weight on safety than safety first, then allows employees safety and often on production/profits consideration of believe focus is employees and most employees production and profits on production believe the agree that the and over 90% of and profits. overriding focus overriding priority is employees agree based is safety on safety on surveys.

FENOC Business Business Plan Business Plan Business Plan Business Plan contains Plan* contains no contains few contains Strategic Strategic Objective Strategic Strategic Objective Measures Measures on safety and Objective Objective on safety with all are being fully Measures on Measures on implementation plans. implemented.

safety. safety but no implementation plans

  • Site wide assessment only. Data provided by Senior Management
    • Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 23 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 3 of 39

1. POLICY COMMITMENT AREA Ic. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE RED YELLOW WHITE GREEN Adequacy of More than five More than three Three or less All management management supervisor or above supervisor or supervisor or above positions are filled with resources* positions are not above positions positions are not filled ANSI qualified FENOC filled with ANSI are not filled with with ANSI qualified individuals.

qualified FENOC ANSI qualified FENOC individuals.

individuals. FENOC individuals.

Adequacy of More than four Three or four One or two sections Each section has a full personnel sections do not have sections do not do not have sufficient complement of resources*# sufficient personnel have sufficient personnel to perform personnel (minus to perform their personnel to their assigned normal attrition) to assigned perform their responsibilities perform its assigned responsibilities assigned without contractor responsibilities.

without contractor responsibilities support support without contractor support Adequacy of Risk significant The majority of All risk significant Sufficient funding exists funding activities, to improve identified risk identified to perform more than nuclear safety, as significant improvements to just risk significant defined by the improvements to nuclear safety, as improvements, as Senior Leadership nuclear safety, as identified by the PRC identified by the PRC in Team and Project identified by the for the plant, plant, programs and Review Committee PRC for the plant, programs, or other other activities to (PRC) are not being programs, or activities, are funded improve nuclear safety.

funded in a timely other activities, in a timely manner.

manner and funding are funded in a was requested and timely manner.

rejected by FENOC Executive Management.

  • Site wide assessment only. Data provided by Human Resources
    1. Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
    • Site wide assessment only. Data provided by the chairman of the PRC

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ __ _D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 24 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 4 of 39

1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES (continued)

Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools, More than 25 % Between 20- Between 10-20% of Less than 10% of material and of scheduled 25% of scheduled scheduled tasks scheduled tasks PMs, equipment to tasks (PMs, tasks (PMs, Work (PMs, Work Orders, Work Orders, ECRs complete site Work Orders, Orders, ECRs ECRs and projects) and projects) are not tasks* ECRs and and projects) are are not being being completed by the projects) are not not being completed by the site site in a timely manner being completed completed by the in a timely manner due to ack of tools, by the site in a site in a timely due to lack of tools, material or equipment.

timely manner manner due to material or due to ack of lack of tools, equipment.

tools, material or material or equipment. equipment.

Adequacy of tools, More than 25% Between 20-25% Between 10-20% of Less than 10% of key material and of key scheduled of key scheduled key scheduled tasks scheduled tasks are not equipment to tasks are not tasks are not are not being being completed by the complete Section being completed being completed completed by the section in a timely tasks by the section in by the section in section in a timely manner due to lack of a timely manner a timely manner manner due to lack of tools, material or due to lack of due to lack of tools, material or equipment.

tools, material or tools, material or equipment.

equipment. equipment.

  • Site wide assessment only. Data provided by Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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1. POLICY COMMITMENT AREA 1d. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our performance ATTRIBUTE RED YELLOW WHITE GREEN Use of Nuclear Less than 70% of Between 70-80% of Between 80-90% of More than 90% of the Quality the sections have the sections have the sections have sections have used Assurance to used NQA input used NQA input to used NQA input to NQA to supplement supplement the to supplement the supplement the supplement the self- the self-assessment self- self-assessment self-assessment assessment process process as defined in assessment process as defined process as defined as defined in NOBP- NOBP-LP-2004 process in NOBP-LP- 2004 in NOBP-LP-2004 LP-2004 Self- Less than 60% of Between 60-75% of Between 75-90% of More than 90% of assessments in sections (< 14) sections (15-17) sections (17-20) sections (>20) have accordance have planned have planned have planned planned ongoing self-with NOBP-LP- ongoing self- ongoing self- ongoing self- assessments for 1S &

2004, FENOC assessments for assessments for Ist assessments for I t 2'd quarter 2004.

Ongoing Self- At & 2rd quarter & 2nd quarter 2004. & 2x quarter 2004.

Assessment 2004.

Guideline*

Section Performance Section performance Section performance Section performance Performance indicators related to indicators exist for indicators exist for indicators exist and are Indicators safety and quality important activities important activities appropriate and are being exist for the section affecting quality and affecting quality and regularly updated for safety but less than safety and 75-89% of important activities 75% of goals are met goals are met affecting safety and quality, with more than 90% of goals met.

Personnel The performance The performance The performance The performance Performance appraisal program appraisal program appraisal program appraisal program Appraisals** does not include includes includes assessments includes assessments of assessments of assessments of of safety or quality of safety and quality of safety or quality of safety or quality of performance but some performance and the performance. performance but most appraisals have not appraisals are being employee appraisals been performed in performed in timely have not been timely manner and manner and all performed. some employees do employees have a current not have a current appraisal.

appraisal.

  • Site wide assessment only. Data provided by Quality Services
    • Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.

ATTRIBUTE RED YELLOW WHITE GREEN Nuclear The Nuclear The Nuclear The Nuclear The Nuclear Committee Committee of Committee of the Committee Committee has safety has safety performance Board of Board has little occasionally discusses performance as a part as a part of the agenda Directors* focus on safety safety performance as of the agenda every every meeting and performance in the a topic inthe agenda. meeting requests additional agenda. presentations relative to specific issues to monitor performance Company The CNRB has a The CNRB agenda The CNRB agenda The CNRB agenda has Nuclear Review safety has a safety has a safety a safety discussion Board (CNRB)+ performance discussion and discussion at every every meeting and is assessment monitors safety meeting and reviews proactive in providing discussion on the performance presentations on safety focus actions for agenda. safety focus issues FENOC Nuclear Quality NQA is not Some NQA audits or NQA audits or NQA is regularly Assurance performing audits assessments were assessments were performing audits and (NQA)** or assessments of performed when performed when assessments of important safety required and a number required, for important important safety activities and not of areas of concern safety activities and activities and identifying finding areas of were identified for some Significant key issues for concern causing important safety Conditions Adverse to improvement that are Significant activities causing Quality were noted below the Significant Conditions Significant Conditions Condition Adverse to Adverse to Quality Adverse to Quality Quality threshold.

Leaming from Personnel in the Personnel in the Personnel in the Personnel in the section the experience section do not section seldom section occasionally routinely participate in of the industry participate in participate in industry participate in industry industry committees, industry committees, visit other committees, visit other visit other sites or host committees, visit sites or host personnel sites or host personnel personnel from other other sites or host from other sites from other sites sites personnel from other sites

  • Site wide assessment only. Data provided by Senior Management

+Site wide assessment only. Data provided by NQA Manager or VP Oversight

    • This item is assessed by NQA only.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Management There is a There is a management There is a There is a management observations management observation program management observation program pedformed as observation program and 65-75% of observation program and more than 90% are scheduled with and less than 65% management and 76-90% are performed as proper of the observations observations are performed as scheduled and less coaching* are performed as performed as scheduled and less than 5% rated as scheduled and scheduled and greater than 10% rated as overall unsat.

>90% indicate no than 10% were rated overall unsat.

coaching required. overall unsat.

Management Most management Between 50-74% of the Between 75-89% of More than 90% of the observations observations are not management the management management are self self-critical. observations performed observations observations performed critical* are self-critical and performed are self- are self-critical and actions implemented. critical and actions actions implemented.

implemented.

Management No method has been One method has been Two means have Multiple means have emphasis on used in the last used in the last month been used in the last been used by safety to month to provide to provide emphasis on month to provide management in the last employees; emphasis on safety safety to employees in emphasis on safety to month to provide face questioning to employees in the the section (e.g., town employees in the to face emphasis on attitude section (e.g., town hall, 4Cs or All Hands section and at least safety to employees in hall, 4Cs, or All meetings, standdowns, one was face to face the section (e.g., town Hands meetings, newsletters, and (e.g., town hall, 4Cs hall, 4Cs or All Hands standdowns, training). or All Hands meetings, standdowns, newsletters, and meetings, newsletters, and training). standdowns, training).

newsletters, and training).

  • Site wide assessment only. Data provided by Management Observation Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Leadership in Leadership in Leadership in Action Leadership in Action Leadership in Action* Action includes includes discussions on includes discussions Action includes discussions on safety culture.

  • on safety culture.
  • discussions on safety culture.
  • And And safety culture.
  • And Employee feedback Employee feedback And Employee feedback indicates it was indicates it was very Employee indicates it was not effective effective. feedback indicates effective. it was very And And effective And Leadership in Action Leadership in Action And Leadership in training has been training has been Action training has available and available and Leadership in been available and scheduled for more scheduled for more Action training has scheduled for less than 75% of than 80% of been available and than 75% of supervisors and above supervisors and scheduled for supervisors and within 12 months of above within 12 more than 85% of above within 12 new appointment.* months of new supervisors and months of new appointment.* above within 12 appointment.* months of new appointment.*

Problem solving** A problem solving In more than 5 cases, In all but one case, The problem process exists but the problem solving the problem solving solving process, there Is no use of process NOP-EN-3001 process, NOP-EN- NOP-EN-3001 has the document in the has not been properly 3001 has been been properly section and CRs implemented in the properly implemented implemented in were written to section for applicable in the section for the section for document the conditions and CRs applicable conditions applicable failure to use the were written in the during the previous conditions during process during the previous quarter. quarter. the previous previous quarter. quarter.

  • Site wide assessment only. Data provided by Human Resources
    • Site wide assessment only. Data provided by Plant Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

Ther re is a visible commitment to safety: nuclear. industrial. radioloaical and environmental ATTRIBUTE RED YELLOW WHITE GREEN Decision A Safety significant A Safety significant The majority of safety Safety significant making Condition Adverse to Condition Adverse to significant decisions decisions were made in Quality Condition Quality Condition were made in the the section with Report indicates that Report indicates that section with adequate required information, decisions were decisions are made in information, management oversight, made in the section the section with minimal management involvement and peer in isolation without information, oversight, checking during the adequate management oversight, involvement and peer past six months as information, involvement and peer checking during the indicated by no SCAQs.

management checking during the quarter as indicated oversight, past two months. by no SCAQs.

involvement and peer checking during the past month.

Improvements There have been There have been some There have been Significant in safety minimal improvements made in obvious improvements have margin* improvements made safety margin. improvements made been made in safety in safety margin. in safety margin. margin.

Plant activities A significant plant Two Condition Adverse Significant plant Significant plant receive proper event, associated to Quality CRs activities associated activities associated management with the section, associated with the with the section had a with the section had a attention and occurred during the section were written management plan management plan with safety focus previous quarter and due to lack of with a management a management sponsor a lack of a management attention sponsor and and management (Reference management or lack of safety focus management oversight scheduled for NG-DB-00800) attention or safety during the previous oversight scheduled the duration of the focus was indicated quarter. for the duration of the activity and no CAQ and an SCAQ activity and only one events occurred during written. CAQ event occurred the previous quarter.

indicating a lack of management attention during the previous quarter.

  • Site wide assessment only. Data provided by Design Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Understanding Station surveys Station surveys Station surveys and/or Station surveys that safety is and/or interviews and/or interviews, interviews show that 80- and/or interviews highest priority* show that less show that 70-80% 90% of employees, show that more than than 70% of of employees, understand that safety is 90% of employees in employees understand that the highest priority. that safety is the understand that safety is the highest highest priority.

safety isthe priority.

highest priority.

Program Five or more of the All identified All identified programs All identified ownership** identified programs have have assigned owners. programs have programs in the assigned owners With several exceptions, assigned owners. In program review do and 3-4 SCAQI program owners are general, program not have assigned CAQs were written implementing their owners are 9 owners and > five on different assigned responsibilities implementing their SCAQ/CAQs were programs in the and 1-2 SCAQ/CAQs assigned written against past quarter. were written on different responsibilities and different programs programs in the past no SCAQQ/CAQs in the past quarter. quarter. were written against programs in the last quarter.

Ownership of More than 5% of 5% of SCAQ Less than 5% of SCAQ Less than 5% of corrective SCAQ remedial remedial or remedial or preventive SCAQ remedial and actions and preventive preventive restart restart required preventive restart restart required required corrective corrective actions and required corrective Does not include corrective actions actions and 10% of 10% of CAQ remedial and actions less than CRs or CAs linked and more than CAQ remedial and and preventive restart 10% of CAQ remedial to P3 activities. 10% of CAQ preventive restart required corrective and preventive restart remedial and required corrective actions for the section, required corrective preventive restart actions for the have received 2 actions for the section required corrective section, have extensions for the have received less actions for the received more than previous quarter. the previous quarter.

section have 2 extensions for the required more previous quarter.

than 4 extensions for the previous quarter.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided by Plant Engineering Manager. See Attachment 12 for identified programs.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Ownership of The quality of The quality of The quality of The quality of engineering engineering engineering engineering engineering products as products as products as products as products as measured by the EAB is measured by the measured by the measured by the measured by the 1.0 or less.

Engineering EAB isgreater EAB is between EAB is between 2.0 Assessment Board than 3.0. 3.0 and 2.1. and 1.1.

(EAB)*

Effectiveness of The individual The individual The individual error The individual error rate supervision of error rate is >0. error rate is <.45- rate is<.35->.26 is<0.26 individual errors individuals" 45 individual >.36 individual individual errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per errors per 10,000 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> hours worked. worked.

worked.

Intra-department As a Manager, I As a Manager, I As a Manager, I As a Manager, I believe teamwork and believe there is believe there is believe alignment is alignment and teamwork alignment ((Some no alignment minimal improving and are obvious among unit supervisors and little alignment and teamwork can be managers in all activities will input to this teamwork some teamwork seen in some key of my department.

attribute, such as, among my among my activities among my Reactor Department's Department's Department's Engineering and managers. managers. managers.

RRT.)

Expectations Four or more Three sections One or two sections All sections have sections do not do not have do not have statements of have statements statements of statements of expectations and 9 of expectations. expectations. For expectations. For managers are For those those that do, those that do, most reinforcing them and sections that do, most employees employees employees understand employees implement them. implement them. and routinely implement frequently do not them.

implement them.

  • Site wide assessment only. Data provided by Director-Nuclear Engineering
    • Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Trust, openness 4Cs surveys 4Cs surveys 4Cs surveys show 4Cs surveys show more and focused show less than show 50-70% of 70-90% of than 90% of employees commitment" 50% of employees feel employees feel that feel that work groups employees feel that work groups work groups display display high levels of that work groups display high high levels of trust, trust, openness and display high levels of trust, openness and commitment.

levels of trust, openness and commitment.

openness and commitment.

commitment.

Clear goals and No clear goals Goals and Goals and priorities Employees are clear priorities and priorities priorities exist for exist for the section about goals and have been the section but and most employees priorities for the section established for are not understand and own as well as how their role the section adequately them. contributes to achieving understood and them.

owned by some employees.

Input and No employee Only managers Managers and Employees are involvement input and and supervisors supervisors appropriately involved in involvement are involved in occasionally request setting section goals and occurs in the the setting of inputlinvolvement establishing work setting of section section goals and from employees in priorities.

goals and establishing work the setting of section establishing priorities. goals and work priorities. establishing work priorities.

    • Site wide assessment only. Data provided by Chief Operating Officer

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE RED YELLOW WHITE GREEN Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews for accordance with reviews for the reviews for the for the section were the section were FENOC section were section were completed for the completed for the review Performance completed for the completed for the review period period Management review period review period Process*

Development Less than 70% of Between 70-80% Between 80-90% of More than 90% of plans* managers and of managers and managers and managers and supervisors have supervisors have supervisors have supervisors have development development development plans development plans plans submitted plans submitted submitted to HR submitted to HR to HR to HR Restart There is no A restart A restart readiness A restart readiness Readiness restart readiness readiness review review process review process exists Reviews** review process. process exists exists and is and is implemented but implemented with efficiently and with implementation is the majority of participation by poor as shown by Managers and the Managers and the lack of Manager Senior Leadership Senior Leadership Team participation. Team participation.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or understanding of interviews interviews interviews indicate interviews indicate that their responsibility indicate that less indicate that that between 90- more than 95% of to raise safety than 80% of between 80-90% 95% of workers workers understand their concerns# workers of workers understand their responsibility to raise understand their understand their responsibility to raise nuclear safety or quality responsibility to responsibility to nuclear safety or concerns.

raise nuclear raise nuclear quality concerns.

safety or quality safety or quality concerns. concerns.

  • Site wide assessment only. Data provided by Human Resources
    • Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting
  1. Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)

Ownership and accountability is evident Willingness to Surveys show Surveys show Surveys show that Surveys show that more raise safety that less than that between 85- between 90-95% of than 95% of personnel concerns* 85% of personnel 90% of personnel personnel are willing are willing to raise safety are willing to are willing to to raise safety concerns through their raise safety raise safety concerns through supervisor, a CR or concerns through concerns through their supervisor, a ECP.

their supervisor, a their supervisor, a CR or ECP.

CR or ECP. CR or ECP.

SRO reviews for Less than 90% Between 90-95% Between 95-98 % More than 98% were Operability are were completed were completed were completed completed within 24 performed in a within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. hours.

timely manner for the identified period of this review**

System Less than 80% Between 80-90% Between 90-95% of More than 95% of the assessments+ of restart required of the restart the restart required restart required improvements in required improvements in improvements in safety safety have been improvements in safety have been have been implemented implemented at safety have been implemented at this at this time this time. implemented at time.

this time.

  • Site wide assessment only. Data provided by 4Cs program and /or Employee Concerns Program
    • This Item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering Manager

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)

Ownership and accountability is evident NQA field NQA field NQA field NQA field NQA field assessments assessments** assessments assessments assessments show show that managers and show that show that that managers and supervisors are managers and managers and supervisors are generally effective.

supervisors are supervisors are generally effective, generally generally with a few ineffective. effective, with exceptions.

several noteworthy exceptions.

Management Less than 80% Between 80-85% Between 85-95% of More than 95% of observations of management of management management management leading to participating in participating in participating in the participating in the coaching+ the Management the Management Management Management Observation Observation Observation Observation Program Program, have Program, have Program, have have performed a performed a performed a performed a coaching session in the coaching coaching session coaching session in last month.

session in the in the last month. the last month.

last month.

Timeliness of Less than 50% Between 50% Between 75% and More than 90% of my corrective actions of my section's and 74% of my 90% of my section's section's corrective 19 corrective section's corrective actions actions designated as Does not include actions corrective actions designated as required for restart, are CRs or CAs linked to designated as designated as required for restart, complete at this time P3 activities required for required for are complete at this restart are restart are time complete at this complete at this time time

    • This item assessed by NQA only

+Site wide assessment only. Data provided by Management Observation Program

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued ATTRIBUTE RED YELLOW WHITE GREEN Restart training+ Most required Between 75-90% Between 90-99% of 100% of required restart training is of required restart required restart restart training is (Explain why not complete. training is training is complete. complete.

acceptable if less complete.

than green)

Initial Operator Individuals in Individuals in Individuals in initial Individuals in initial training** initial license initial license license class are license class are class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%

82% or less 83-87%

Requalification Less than 70% of Between 70-84% Between 85-95% of More than 95% of the training** licensed of the licensed the licensed licensed operators have operators have operators have operators have passed their (Explain why passed their passed their passed their requalification training.

acceptable if less requalification requalification requalification than green) training. training. training.

"This item assessed by Operations only

+Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)

Training and Qualification are valued Operability Less than 50% of Between 50-74% Between 75-90% of More than 90% of determination applicable of applicable applicable operators applicable operators training* operators and operators and and engineers have and engineers have (Explain why engineers have engineers have received training on received training on acceptable if less received training received training operability operability than green) on operability on operability determinations. determinations.

determinations. determinations.

Training on Less than 80% Between 80-89% Between 90-97% of More than 97%

SCWE of managers, of managers, managers, managers, supervisors, supervisors, and supervisors, and supervisors, and and operators have (Explain why operators have operators have operators have received training on acceptable if less received training received training received training on SCWE.

than green) on SCWE. on SCWE. SCWE.

Training on Less than 70 % Between 70-80% Between 80-90% of More than 90% of decision making of applicable of applicable applicable personnel applicable personnel process* personnel have personnel have have received training have received training received training received training on the decision on the decision making on the decision on the decision making process. process.

making process. making process.

Training on Less than 80% Between 8049% Between 90-95% of More than 97% of standards and of personnel in of personnel in in the section personnel in the expectations the section have the section have personnel have section, have received (Explain why received training received training received training on training on standards acceptable if less on standards and on standards and standards and and expectations.

than green) expectations. expectations. expectations.

Continuing Less than 70% of Between 70-80% Between 80-90%of More than 90% of training identified scheduled of scheduled scheduled training scheduled training by Curriculum training identified training identified identified by the CRC identified by the CRC is Review by the CRC is by the CRC is is completed in a completed in a timely Committee completed in a completed in a timely manner. manner.

(CRC)** timely manner. timely manner.

  • This item assessed by Operations and Engineering only
    • Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Improvements in Most requisitions About 50% of open About 75% of open At least 85% of open management for management requisitions for requisitions for requisitions for staffing* positions (all management (all management management positions exempt employees) exempt employees) positions (all exempt (all exempt employees) have not been filled positions have employees) have have been filled in the in the past month. been filled in the been filled inthe past month.

past month. past month.

CorrectiveAction There are no The CARB has The CARB has been The CARB has been Review Board directors on the been enhanced enhanced with enhanced with director-(CARB)+ CARB. with director-level director-level level personnel.

personnel. personnel.

The backlog of The backlog of documents awaiting The backlog of The backlog of documents awaiting CARB review is documents awaiting documents awaiting CARB review is less more than four CARB review is CARB review is less than one week.

weeks. less than four than two weeks.

weeks.

Engineering The backlog of The backlog of The backlog of The backlog of Assessment documents awaiting documents awaiting documents awaiting documents awaiting EAB Board (EAB)++ EAB review is EAB review is less EAB review is less review is less than one greater than four than four weeks. than two weeks. week.

weeks.

  • Site wide assessment only. Data provided by Human Resources

+Site wide assessment only. Data provided by Performance Improvement

++Site wide assessment only. Data provided by Director-Nuclear Engineering

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Benchmarking Less than 60% (< Between 60-75% Between 75-90% of More than 90% of against industry 14) of sections (15-17) of sections ( 17-20) sections (>20) have standards@ have scheduled sections have have scheduled any scheduled any any benchmarking scheduled any benchmarking in benchmarking in inaccordance bench-marking in accordance with accordance with NOBP-with NOBP-LP- accor-dance with NOBP-LP-2002 or LP-2002 or NG-EN-2002 or NG-EN- NOBP -LP-2002 NG-EN-00386 for 1 00386 for 15' & 2"d 00386 for 1 & 2nd or NG-EN-00386 $ 2n quarter 2004. quarter 2004.

quarter 2004. for I t quarter 2004.

Management A management A management A management A management observations* observation observation observation program observation program program has been program has has been established. has been established.

established. Less been established. More than 80% of More than 90% of than 70% of More than 70% of management management management management observations are observations are observations are observations are performed as performed as performed as performed as scheduled and most scheduled and contain scheduled, and scheduled, and are considered quality information.

observations are observations are acceptable.

weak. weak.

Temporary There are more There are 11 or There are 8 or less There are 5 or less modifications+# than 11 temporary less temporary temporary temporary modifications. modifications. modifications. modifications.

Number of There are more There are 2 There is 1operator There are no operator Operator work- than 2 operator operator workarounds. workarounds.

arounds*# workarounds. workarounds.

Number of There are more There are 4 There are 1-3 Control There are no Control Control Room than 4 Control Control Room Room deficiencies. Room deficiencies.

deficiencies*# Room deficiencies.

deficiencies.

@ Site wide assessment only. Data provided by Quality Services

  • This item assessed by Operations only
  • Site wide assessment only. Data provided by Management Observation program 19

+Site wide assessment only. Data provided by Plant Engineering

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Training on Less than 80% of Between 80-89% Between 90-97% of More than 97% of SCWE* managers, of managers, managers, managers, supervisors supervisors and supervisors and supervisors and and operators have operators have operators have operators have received training on received training received training received training on SCWE.

on SCWE. on SCWE. SCWE.

Licensed Individuals in Individuals in Individuals in initial Individuals in initial operator initial license initial license license class are license class are pipeline** class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%.

82% or less 83-87%

  • Site wide assessment only. Data provided by Nuclear Training
    • This item assessed by Operations only.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 41 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 21 of 39

2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Use of More than 4 CRs Between 4-2 CRs Less than 2 CRs No CRs issued within SCWERP issued within the issued within the issued within the past the past year related to past year related past year related year related to failure failure to properly to failure to to failure to to properly conduct conduct SCWERT properly conduct properly conduct SCWERT review of review of Davis-Besse SCWERT review SCWERT review Davis-Besse work work disciplinary of Davis-Besse of Davis-Besse disciplinary actions actions prior to the work disciplinary work disciplinary prior to the action. action.

actions prior to actions prior to the action. the action.

Effectiveness of There are more There are 5 NRC There are 4 NRC There are 2 or fewer SCWERTin than 5 NRC allegations or allegations or ECP NRC allegations or avoiding allegations or ECP concerns of concerns of ECP concerns of discrimination ECP concerns of discrimination discrimination discrimination claims* discrimination submitted within submitted within the submitted within the submitted within the past year past year past year the past year Effectiveness in There is more There is one There are no There are no avoiding NRC or than one substantiated substantiated NRC or substantiated NRC or ECP substantiated NRC or ECP ECP discrimination ECP discrimination substantiated NRC or ECP discrimination claims within the past claims within the past 2 discrimination discrimination claim within the year. years.

claims* claim within the past year past year

  • Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ _____ ____ ____D B B P-V P-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE RED YELLOW WHITE GREEN Cross-functional No cross-functional Some cross- Cross-functional Cross-functional teamwork* teamwork is evident functional teamwork frequently teams among sections among sections teamwork among occurs among are constantly sections exists but sections, enabling forming/reforming work is sub- efficient and effective around the best way to optimized. workflow. get work done.

Department Many process Some process Minimal process Department interfaces interfaces breakdowns occur breakdowns occur breakdowns and are seamless; work within the within the rework occur within the flows efficiently Department with Department with Department with between departments extensive amounts frequent amounts effective and efficient throughout the entire of rework needed. of rework needed. resolution of emergent organization.

issues.

Performance to Less than 70% of Between 70-80% Between 80 -90% of More than 90% of schedule* work is completed of work is work is completed on work is completed on on time, as completed on time, as scheduled, time, as scheduled, scheduled, causing time, as with minimal within current resource major scheduled, with adjustments to capacity.

consequences to major adjustments resource capacity overall site to resource required to improve performance. capacity required performance.

to improve performance.

Interdepartmental Information that Information that Information that Information that communication# impacts impacts impacts downstream impacts downstream downstream downstream implementation is implementation is implementation is implementation is frequently shared on a communicated as not shared, causing inconsistently timely basis, enabling soon as it's known, significant negative shared, which departments to enabling departments 9 consequences to keeps other proactively plan and to work proactively on other departments. departments in a respond. a consistent basis.

reactive mode.

  • Site wide assessment only. Data provided from Edventures survey results.
    • Site wide assessment only. Data provided by Outage Management and Work Control
  1. Site wide assessment only. Data provided by Edventures and 4Cs

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)

Commitment to cross functional work management and communication is evident Interdepartmental Problem solving Cross-functional Cross-functional Cross-functional problem solving and decision sections, sections, sections, and decision making occurs in Departments or Departments or Departments or making isolation; non- stakeholders are stakeholders are stakeholders are involvement of seldom involved frequently involved consistently involved other Departments when problems when problems are when problems are or stakeholders. are being solved being solved and being solved and and decisions are decisions are made. decisions are made.

made.

Systemic learning Things are broken Discrete problems Attention isfocused Streamlining and down, focus is on are fixed within the on learning and improving systems the pieces and section with discovering and process is discrete problems minimal fundamental constant to resolve are fixed within the understanding of solutions to resolving long-standing and/or section with no interdependencies long-standing and/or complex problems understanding of complex problems within the section interdependencies. within the section Incorporating Industry operating There is less than There isfull Operating Experience industry experience is not full utilization and utilization and is consistently and Operating consistently fully minimal compliance with the fully utilized in every Experience* utilized to enhance compliance to our Operating department and is site performance. Operating Experience Program well-integrated into Experience everyday activities to Program enhance plant performance.

  • Site wide assessment only. Data provided by Operating Experience Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 44 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE RED YELLOW WHITE GREEN FENOC values, FENOC values, FENOC values, FENOC values, basic Most exempt basic principles basic principles and basic principles principles and personnel in the and leadership leadership and leadership leadership strategies section have strategies strategies are not strategies are are frequently internalized and are used by exempt inconsistently demonstrated by some living the FENOC personnel within the demonstrated by exempt personnel values, basic section some exempt within the section principles and personnel within leadership strategies the section as demonstrated in their day to day actions.

Quality of Employee Employee Employees Concems Employee Concerns management and Concerns Program, Concerns Program, Quality Program, Quality employee Quality Assessment Program, Quality Assessment and 4Cs Assessment and 4Cs relationships* and 4Cs survey Assessment and survey data indicates survey data indicate data indicates that 4Cs survey data that more than 80% of more than 90% of (Explain why employees openly indicates that employees will bring employees raise acceptable if not express fear of more than 70% concerns to issues directly with green) retaliation and will of employees management. management, work not raise safety will bring safety collaboratively to concerns with concerns to resolves issues and management. management. reflect favorable improvement.

Organizational Section Section Section management Section management commitment and management management frequently supports consistently supports shared success focuses on what is occasionally doing what is in the doing what is in the criteria in the best interest supports what is best interest of the best interest for the of their section at in the best whole organization whole organization the expense of interest of their rather than what is in rather than what is In what is in the best section without the best interest of the best interest for interest of the consideration to their section. their section.

whole organization. what is in the best interest of the whole organization.

  • Sfte wide assessment only. Data provided by ECP, NQA and 4Cs

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 45 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 25 of 39

2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)

An environment of engagement and commitment is evident Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews accordance with reviews for the reviews for the for the section were for the section were FENOC section were section were completed for the completed for the Performance completed for the completed for the review period per. review period per the Management review period per review period per. the FENOC FENOC Performance process* the FENOC the FENOC Performance Management process Performance Performance Management Management Management process process process FENOC Less than 70% of Between 70-80% Between 80-90% of More than 90% of Performance managers and of managers and managers and managers and Management supervisors have supervisors have supervisors have supervisors have Process development plans development plans development plans development plans Development submitted to HR submitted to HR submitted to HR submitted to HR Plans*

  • Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number-.

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 46 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 26 of 39

3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE RED YELLOW WHITE GREEN Maintenance Rule There are more There are 2-3 There is one Red There are zero Red (a)(1) Systems* than 3 Red Red (a)(1) (a)(1) system. (a)(1) systems and all (a)(1) systems. systems. Maintenance Rule (a)(1) systems are in monitoring status Number of There are more There are 2 There is 1 operator There are no operator Operator than 2 operator operator workarounds. workarounds.

workarounds**# workarounds. workarounds.

Number of Control There are more There are 4 There are 1-3 There are no Control Room than 4 Control Control Room Control Room Room deficiencies.

deficiencies**# Room deficiencies. deficiencies.

deficiencies.

Number of There are more There are 11 or There are 8 or less There are 5 or less temporary than 11 less temporary temporary temporary modifications.

modifications+# temporary modifications. modifications.

modifications.

Individual Error The individual The individual The individual error The individual error rate Rate++ error rate is error rate is 0.31 rate is 0.29 <.35- is <0.26 individual errors

> 0.45 individual <.45->.36 >.26 individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per individual errors per 10.000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

worked. worked.

  • Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering

++Site wide assessment only. Data provided by Human Performance

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 47 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 27 of 39

3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)

Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of Less than 80% of 80% or more of the 90% or more of the 95% or more of the CRs self-identified the CRs originated CRs originated are CRs originated are originated are self-Condition are self-identified. self-identified. self-identified. identified.

Reports (CRs)*

Number of Less than 80% of At least 80-90% of At least 90% of SCAQ All SCAQ evaluations open SCAQ evaluations SCAQ evaluations evaluations and 80- and 90% of CAQ Condition and less than 70% and 70-80% of 90% of CAQ evaluations were Report of CAQ evaluations CAQ evaluations evaluations were completed on schedule evaluations* were completed on were completed on completed on for the previous quarter.

schedule for the schedule for the schedule for the previous quarter. previous quarter. previous quarter.

Engineering The quality of The quality of The quality of The quality of Assessment engineering engineering engineering products engineering products as Board (EAB) products as products as as measured by the measured by the EAB is index** measured by the measured by the EAB is 2.0 or less. 1.0 or less.

EAB is greater than EAB is 3.0 or less.

3.0.

Performance More than one One significant Major plant evolutions Major plant evolutions during major significant event has event has occurred have been performed have been performed plant occurred during a during a plant in the past month with successfully in the past evolutions+ plant evolution in the evolution in the past some less than month as planned past month month significant challenges without any challenges or transients.

Addressing Less than 70% of Between 70-80% of Between 80-90% of More than 90% of Operating operating operating operating experience operating experience Experience experience reports experience reports reports applicable to reports applicable to the applicable to the applicable to the the section are section are completed section are section are completed on time on time.

completed on time completed on time Operational transient isdefined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant isdefined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

  • Site wide assessment only. Data provided by Performance Improvement
    • Site wide assessment only. Data provided by Director-Nuclear Engineering

+Site wide assessment only. Data provided by Operations

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 48 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 28 of 39

3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE RED YELLOW WHITE GREEN Quality of pre-job Management Management Management Management briefs* observations and QA observations and observations and QA observations and field observations QA field field observations QA field show that most pre-job observations show show that, with some observations show briefs are not that most pre-job exceptions, pre-job that pre-job briefs in acceptable. briefs are briefs are acceptable. general are acceptable. acceptable.

Percent of CRs Less than 13% of Between 13-15% Between 15-17% of More than 17% of per person per individuals wrote CRs of individuals individuals wrote CRs individuals wrote group during the past 30 wrote CRs during during the past 30 CRs during the past days. the past 30 days. days. month.

Number of The number of The number of The number of The number of programmatic programmatic CRs programmatic CRs programmatic CRs programmatic CRs CRs** indicates that indicates that most indicates that a large indicates that individuals in general individuals are majority of individuals individuals in are reluctant to write willing to write CRs are willing to write general are willing CRs on programmatic on programmatic CRs on to write CRs on and management and management programmatic and programmatic and issues. issues. management issues. management issues.

Program and >0.50 program and <0.50-.>.37 <0.37->.27 program <0.27 program process error process errors per program and and process errors and process errors rate+ 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. process errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

worked.

Raising Management Management Management Management problems* observations, CAP and observations, CAP observations, CAP observations, CAP NQA field observations and NQA field and NQA field and NQA field show that most observations show observations show observations show individuals are not individuals that a large majority that most raising problems generally are of individuals are individuals are encountered in the raising problems raising problems raising problems field. encountered in the encountered inthe encountered in the field. field. field.

  • Site wide assessment only. Data provided by Management Observation Program and NQA.
    • Site wide assessment only. Data provided by Performance Improvement.

+Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 49 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 29 of 39

3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Event Free Clock* The event free The event free The event free The event free clock is clock is less clock is between 20 clock is 30 to 39 greater than 40 days on than 20 days on and 30 days on days on average. average.

average. average.

industrial safety There are 11 or There are between There are 4 to 7 There are no more than pefformance** more OSHA 8 and 10 OSHA OSHA recordables 3 OSHA recordables per recordables per recordables per per year. year.

year. year.

Individual error The individual The individual error The individual The individual error rate rate* error rate is rate is <0.<.45->.36 error rate is is <0.26 individual errors

>0.45 individual individual errors per <0.<.36->.26 per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> individual errors worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

Program and >0.50 program <0.50->.37 <..37->.27 <0.27 program and process error rate* and process program and program and process errors per errors per process errors per process errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked. worked.

Significant human There are more There are fewer There are fewer There were no performance than 3 significant than 3 significant than 2 significant significant human errors resulting in human human human performance errors per plant transients performance performance errors performance year resulting in plant errors per year per year resulting in errors per year transients.

resulting in plant plant transients. resulting in plant transients. transients.

Backlog of Priority There are more There are less There are less There are less than100 procedure change than 200 open than 200 open than 150 open open Priority PCRs.

requests (PCRs)+ Priority PCRs. Priority PCRs. Priority PCRs.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

  • Site wide assessment only. Data provided by Human Performance
    • Site wide assessment only. Data provided by Industrial Safety

+Site wide assessment only. Data provided by Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 50 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39

3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Deficiency rate for Deficiency rate The deficiency The deficiency rate The deficiency rate for QC holds* for QC hold rate for QC hold for QC holds point is QC hold points is less points is more points is less than less than 15 %. than 7 %.

than 25%. 25%.

Rework rate Rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Ratio of completed Less than 50% More than 50% of More than 75% of More than 90% of to scheduled of scheduled scheduled work scheduled work scheduled work orders works orders per work orders are orders are orders are are completed.

week+ completed. completed. completed.

Number of late Less than 50% More than 50% of More than 75% of More than 90% of preventive of scheduled scheduled PMs scheduled PM are scheduled PMs are maintenance (PM) PMs are are completed on completed on time. completed on time.

activities+ completed on time.

time Backlog of There are more There are There are between There are less than 134 corrective than 230 CM between 229 and 149 and 134 CM CM activities maintenance (CM) activities 150 CM activities activities outstanding.

activities+ outstanding. outstanding. outstanding.

Number of There are more There are 2-3 There isone Red There are zero Red Maintenance Rule than 3 Red Red (a)(1) (a)(1) systems. (a)(1) systems. All (a)(1) systems++ (a)(1) systems. systems. Maintenance Rule (a)(1) systems will be in monitoring

  • This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the Implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.
  • This item assessed by Maintenance only

+Site wide assessment only. Data provided by Outage Management and Work Control

++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 51 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 31 of 39

3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Performance One significant Major plant Major plant Major plant evolutions during major plant event has evolutions have evolutions have have been performed evolutions @ occurred during a been performed been performed with successfully as plant evolution in with some some transients but planned. There are no the past month or transients or one no significant events transients or there are three or significant event during major plant significant events more transients during major plant evolutions prior to during major plant during major evolutions prior to restart. evolutions prior to plant evolutions restart. restart.

prior to restart.

Use of procedures Management Management Management Management and work orders* observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations observations observations show observations show show that the vast show that most that individuals that many majority of individuals individuals are generally are using individuals are using are using procedures not using procedures or procedures or work or work orders.

procedures or work orders. orders.

work orders.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

@ Site wide assessment only. Data provided by Operations

  • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 52 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 32 of 39

3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Number of CRs per Less than 13% of Between 13-15% of . Between 15-17% of More than 17% of person per group* individuals wrote CRs individuals wrote CRs individuals wrote individuals wrote during the past 30 during the past 30 CRs during the past CRs during the past days. days. 30 days. 30 days.

Worker confidence in Surveys and/or Surveys and/or Surveys and/or Surveys and/or raising safety interviews indicate interviews indicate interviews indicate interviews indicate concems** that less than 80% of that between 80-90% that between 90- that more than 95%

workers believe they of workers believe 95% of workers of workers believe Explain why can raise nuclear they can raise nuclear believe they can they can raise acceptable ff not safety or quality safety or quality raise nuclear safety nuclear safety or green) concerns without fear concerns without fear or quality concerns quality concerns of retaliation. of retaliation. without fear of without fear of retaliation. retaliation.

Feedback from 4Cs Feedback from the Feedback from the Feedback from the Feedback from the meetings+ 4Cs meetings 4Cs meetings 4Cs meetings 4Cs meetings indicates that most indicates that more indicates that more indicates that more individuals are not than 70% of than 80% of than 90% of willing to raise individuals are willing individuals are individuals are concerns to to raise concerns to willing to raise willing to raise management. management. concerns to concerns to management. management.

Keep Improving Each month's total Each month's total Each month's total Each months total Performance (KIP) Safe behavior Is 59% Safe behavior is 60% Safe behavior is Safe behavior is program++ or less. to 69%. 70% to 79%. 80% or higher.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Chief Operating Officer

++Site wide assessment only. Data provided by Industrial Safety

    • Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

________________________________________ D BBP-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Pre-job briefings@ Management Management Management Management observations observations and observations and QA observations and QA and QA field QA field field observations field observations show observations observations show that, with some that pre-job briefs in show that most show that most exceptions, pre-job general are acceptable.

pre-job briefs pre-job briefs are briefs are acceptable.

are not acceptable.

acceptable.

Intra-department No formal Infrequent Formal Formal communication information sharing communication information communication structures exist and are structures exist sharing exists structures exist and consistently used to for sharing among the are occasionally used share information information sections of the to share information among the sections of among the department. among the sections the department.

sections of the of the department.

department.

Quality of 4Cs surveys 4Cs surveys 4Cs surveys indicate 4Cs surveys indicate communication* indicate that indicate that more that more than 70% that more than 70% of more than 50% than 50% of of employees believe employees believe that of employees employees that communication communication from believe that the believe that from their Managers their Managers isgood.

communication communication isfair.

from their from their Managers is Managers is fair poor OSite wde assessment only. Data provided by Management Observation Program and NQA

  • Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _________ _____ ____ ____D B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Employee Surveys and/or Surveys and/or Surveys and/or Surveys and/or awareness of interviews indicate that interviews indicate that interviews indicate interviews indicate SCWE policy** less than 80% of 80-90% of employees that 90-95% of that more than 95%

employees in the in the section are aware employees in the of employees in the (Explain why section are aware of of policy and consider it section are aware of section are aware of acceptable if not policy. a FE value. policy and consider it policy and consider it green) an FE value. an FE value and the normal way to do business.

Training on Less than 80% of Between 80-89% of Between 90-97% of More than 97% of SCWE managers, supervisors, managers, supervisors, managers, managers, and operators have and operators have supervisors, and supervisors, and (Explain why received training on received training on operators have operators have acceptable if not SCWE. SCWE. received training on received training on green) SCWE. SCWE.

NQA interviews+ NQA interviews indicate NQA interviews indicate NQA interviews NQA interviews that less than 85% of that between 85-90% of indicate that between indicate that more (Explain why individuals are willing to individuals are willing to 90-95% of individuals than 95% of acceptable if not raise concerns to their raise concerns to their are willing to raise individuals are willing green) supervisors or ECP. supervisors or ECP. concerns to their to raise concerns to supervisors or ECP. their supervisors or ECP.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or confidence in interviews indicate that interviews indicate that interviews indicate interviews indicate raising safety less than 80% of between 80-90% of that between 90-95% that more than 95%

concerns** workers in the section workers in the section of workers in the of workers in the believe they can raise believe they can raise section believe they section believe they (Explain why nuclear safety or quality nuclear safety or quality can raise nuclear can raise nuclear acceptable if not concerns without fear of concerns without fear of safety or quality safety or quality green) retaliation. retaliation. concerns without fear concerns without fear of retaliation. of retaliation.

  • Site wide assessment only. Data provided by Nuclear Training
    • Site wide assessment only. Data provided by Employee Concerns Program

+Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

EMPLOYEE CONCERNS PROGRAM (ECP)

ATTRIBUTE RED YELLOW WHITE GREEN Ratio of concerns There are more There are more There are at least 4 There are at least 8 submitted to ECP NRC allegations ECP concerns times more ECP times more ECP vs. NRC than ECP than NRC concerns than NRC concerns than NRC allegations based concerns. allegations. allegations or there allegations or there are on three month are no NRC no NRC allegations or rolling average* allegations. ECP concerns.

Satisfaction of Less than 70% of Between 70-80 % Between 80-90% of More than 90% of employees using employees that of employees that employees that use employees that use the the ECP* use the ECP use the ECP the ECP report being ECP report being report being report being satisfied with the satisfied with the satisfied with the satisfied with the process. process.

process. process.

Complaints of There are more There are 2 There is 1 complaint There are zero breach of than 2 complaints complaints this this year. complaints this year.

confidentiality of this year. year.

ECP*

Management Employee Employee Employee surveys Employee surveys support for ECP* surveys indicate surveys indicate indicate between 80- indicate more than 90%

less than 70% of between 70-80% 90% of individuals of individuals believe (Explain why individuals of individuals believe management management supports acceptable if not believe believe supports ECP. ECP.

green) management management supports ECP. supports ECP.

Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Development Less than 70% of Between 70-80 % Between 80-90% of More than 90% of Plans per applicable of applicable applicable employees applicable employees in FENOC employees in the employees in the in the section have the section have Performance section have section have completed completed development Management completed completed development plans. plans.

process development development plans. plans.

Training Training Training Training attendance Training attendance Is attendance** attendance is less attendance is is between 91-98%. greater than 98%.

than 85%. between 85-90%.

Rework rate+ The rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Results of EAB The quality of The quality of The quality of The quality of assessments++ engineering engineering engineering products engineering products as products as products as as measure by the measured by the EAB measured by the measured by the EAB is 2.0 or less is 1.0 or less.

EAB is greater EAB is 3.0 or than 3.0. less.

Training Overall Training Overall Training Overall Training Overall Training performance performance score performance performance score performance score score per less than 60% score between between 80-90% greater than 90%

NOBP-TR- 60-80%.

1501#

Radiation There are more There are 1-3 There is radiation There are no radiation Protection than 3 radiation radiation protection event in protection events in the events @ protection events protection events the last quarter. last quarter.

in the last quarter. in the last quarter.

    • Site wide assessment only. Data provided by Nuclear Training

+This item assessed by Maintenance only

++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering

  1. This item assessed by Nuclear Training only.

@Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.

NUCLEAR OPERATING BUSINESS PRACTICE Number

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Title:

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Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Procedure Management Management Management Management compliance** observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations show observations show observations observations show that the vast majority of that most show that that many individuals individuals are individuals are not individuals are complying with complying with complying with generally are procedures. procedures.

procedures. complying with procedures.

Personal Few employees in Employees in the Employees in the Employees at all levels initiative the section section work hard section do what it in the section take routinely express to do what's takes to get the job personal initiative to why work can't be expected. done. invent methods to done or improved. achieve higher quality and greater efficiency.

Ownership Employees in the Employees in the Employees in the Most employees in the section don't section are section follow through section regularly follow through on inconsistent in and do what is asked volunteer to own/lead assigned following through of them and do what project, develop plans, commitments and to meet quality is defined within their coordinate efforts and seldom volunteer and timing of job description. see work through to for ownership. assigned completion.

commitments.

    • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Implementation Implementation Implementation of Implementation of The CAP improvements of CAP of the CAP the CAP the CAP designated for restart improvements* improvements improvements improvements for are completed and designated for designated for restart is completed associated training is (Explain why restart has not restart is started but the associated completed.

acceptable if not started. but none are training is not green) completed. completed.

Root cause The root cause The root cause The root cause The root cause evaluation evaluation evaluation evaluation approval evaluation approval rate quality* approval rate as approval rate as rate as determined as determined by the determined by determined by the by the CARB is CARB is 90% or greater.

the CARB is less CARB is between between 75-90%.

than 50%. 50-74%.

CR category The CR category The CR category The CR category The CR category accuracy* accuracy rate is accuracy rate is accuracy rate is accuracy rate is 90% or less than 70% or between 70-80%. between 80-90%. greater.

(Explain why greater.

acceptable if not green)

CR self- Less than 80% of 80% or more of 90% or more of the 95% or more of the CRs identfication the CRs the CRs originated CRs originated are originated are self-rate* originated are are self-identified. self-identified. identified.

self-identified.

Employee Employee Employee surveys Employee surveys Employee surveys survey+ surveys indicate indicate that indicate that indicate that less than that more than between 10-5% of between 5-2% of 2% of individuals are not (Explain why 10 % of individuals are not individuals are not willing to use the CAP.

acceptable if not individuals are willing to use the willing to use the green) not willing to use CAP. CAP.

the CAP.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Employee Concems Program

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 59 of 89 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN NQA interviews* NQA interviews NQA interviews NQA interviews NQA interviews indicate that indicate that indicate that between - indicate that less than more than 10% between 10-5% of 5-2% of individuals are 2 % of individuals are of Individuals are individuals are not not willing to use the not willing to use the not willing to use willing to use the CAP. CAP.

the CAP. CAP.

Timeliness of Less than 50% of Between 50-74% Between 75-89%of More than 90% of corrective actions corrective actions of corrective corrective actions for corrective actions for for section CRs actions for section section CRs are section CRs are Does not include are completed on CRs are completed on completed on CRs or CAs linked schedule without completed on schedule without schedule without to P3 activities extensions. schedule without extensions. extensions.

extensions.

  • Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 ile: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 60 of 89 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX 0~-- .0 ~0) 0 ~ .0 ~) ~ 0 co .0 u D0

- - j r r4 14 r1 rf r14 e' ci n Site wide Plant Operations RP Chemistry Outage MgmtlWork Control Maintenance = -__ _

Training Safety_ __._

Engineering Plant Enaineerina Design Engineering Project Management RRT Reactor Eng.

Support Services Regulatory Affairs Quality Services Security Other Sections QAIQC Supply Chain Client Services Business Services Human Resources __._

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 61 of 89 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX

1. Policy Commitment Area:

la. Criteria Related to Statement of Safety Policy Item Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a-] Color:s lb. Criteria Related to Management Values Item Color Corporate values Statement of mission, vision and values FENOC Business Plan for Total 1b-Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 62 of 89 1c. Criteria Related to Resources Item Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources lTotal for c lColor:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 63 of 89 1d. Criteria Related to Self-Assessment Item Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2004 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP I9 Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals ITotal for 1d IColor

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 64 of 89 le. Criteria Related to Independent Oversight Item Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain 19 Client Services Business Services Human Resources lTotal for e -T ~coIo r ITotal for 1 I Colors

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 65 of 89

2. Managers' Commitment Area 2a. CriteriaRelated to Commitment to Safety Item Color Management observations performed as scheduled with coaching Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9

Supply Chain Client Services Business Services Human Resources Leadership in Action

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 66 of 89 Item Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain 9

Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 67 of 89 Maintenance I

Training Safety Plant Engineering Design Engineering Project Management I

Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9 Supply Chain Client Services Business Services Human Resources Total for 2a lColor:

2b. Criteria Related to Roles and Teamwork Item Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 68 of 89 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 19 Supply Chain Client Services Business Services Human Resources Item Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 69 of 89 Quality Assurance ECP I9 Supply Chain Client Services Business Services Human Resources Item Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 70 of 89 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security 19 Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item Color Input and involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 71 of 89 Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 2b IColors 2c. Criteria Related to Ownership and Accountability Item Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 1 09 Page 72 of 89 NQA field assessments Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9 Supply Chain Client Services Business Services Human Resources Total for 2a Colors 2d. Criteria Related to Training and Qualification Item Color Restart training Initial Operator training

NUCLEAR OPERATING BUSINESS PRACTICE Number.

____ _________ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 73 of 89 Item Color Requalification training Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry __

Outage Management and Work Control Maintenance Training Safety _____

Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP19 Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 74 of 89 Continuing training identified by Curriculum Review Committee Total for 2d IColorl 2e. Criteria Related to Commitment to Continuous Improvement Item l Color Improvements in management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against Industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 75 of 89 I Effectiveness of SCWERT in avoiding discrimination claims I l Effectiveness in avoiding NRC or ECP substantiated discrimination claims I[Total for 2e IColor: I 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ ____ ____ ____ ____D B B P-V P-0002 Tifle: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 76 of 89 Item Color Performance to schedule Interdepartmental communication Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain 9 Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 77 of 89 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security D Quality Assurance ECP I

Supply Chain Client Services Business Services Human Resources Incorporating industry Operating Experience Total for 2f lColor\

2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team

NUCLEAR OPERATING BUSINESS PRACTICE Numberl DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 78 of 89 Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 19 Supply Chain Client Services Business Services Human Resources Item Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 o Page 79 of 89 Performance reviews in accordance with FENOC Performance Management Process FENOC Performance Management Process Development plans Total for 2 _ Color:

Total for 2 Color:

3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item Color Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations

NUCLEAR OPERATING BUSINESS PRACTICE Number-DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 80 of 89 Engineering Assessment Board index Performance during major plant evolutions Addressing Operating Experience Total fo7alcolor:]

3b. Criteria Related to Questioning Attitude Item Color Quality of pre-job briefs Percent of CRs per person per group Number of programmatic CRs Program and process error rate Raising problems ITotal r 3b IColor:

3c. Criteria Related to Rigorous work Control and Prudent Approach Item Color I Event Free Clock I I

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 81 of 89 Industrial Safety Performance Individual Error Rate Program and process error rate Significant human performance errors result in plant transients Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)

Rework Rate (Maintenance)

Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities l Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders Total for 3c Colors

NUCLEAR OPERATING BUSINESS PRACTICE Number0

____________________________________DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 82 of 89 3d. Criteria Related to Open Communications Item Color Number of CRs per person per group Worker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 83 of 89 Item Color Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence In raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP

{Total for 3d - Color[

3e. Criteria Related to Nuclear Professionalism Item I Color FENOC Performance Management Process development plans Training attendance l Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _________ _____ ____ ____D BB P-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 84 of 89 Rework Rate (Maintenance)

Results of EAB assessments Training performance score per NOBP-TR-1501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 9

Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 85 of 89 Item Color Ownership Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security l Quality Assurance ECP l 9 Supply Chain Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page I RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 86 of 89 Item Color Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 19 Supply Chain Client Services Business Services Human Resources lTotal for 3e lColor ItTotal for 3 lColors

NUCLEAR OPERATING BUSINESS PRACTICE Numbers DBBP-VP-0002

Title:

Reision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 87 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 1 of 3 Phase I Programs (Taken from NG-EN-00386, Rev. 0. Attachment 1) 65 total 10CFR50.59 Program Air Operated Valve (AOV) Reliability Program 9

Appendix R and Safe Shutdown Program ASME Section Xl Repair, Replacement, and Modification Program Auxiliary Chemistry Control Program Breaker Reliability Program Calculation Control Program Check Valve Reliability Program Chemistry Measuring & Test Equipment Program Commercial Grade Dedication Program Commitment Management Program (TERMS)

Configuration Management Program Containment Leakage Rate Test Program (Appendix J)

Control of Work Controlled Materials Program Core Design & Reload Analysis Program Corrosion-Erosion Monitoring and Analysis Program (CEMAP)

Engineered Spare Parts List Program Environmental Qualification (EQ) Program Equipment Modemization Program Fire Protection Program Foreign Material Exclusion Program Fuel Reliability Program Heat Exchanger Monitoring Program

NUCLEAR OPERATING BUSINESS PRACTICE Number: -0

____ ____ ____ ____ ____D BBP-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 88 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 2 of 3 Hydraulic Snubber Program 9 Infrared Thermography Program Inservice Test Program Leak Reduction Program Locked Valve Program Lubrication Monitoring and Analysis Program Maintenance Rule Program Material Receipt Inspection Program Measuring & Test Equipment Program Meteorological Monitoring Program Motor Operated Valve (MOV) Reliability Program Motor Reliability Program On-line Risk Management Program Operability Determination Program Post Accident Sampling Program Predictive Maintenance Program Preventive Maintenance Program Primary Water Chemistry Monitoring & Control Program Procurement Program Quality Classification Control Program Radioactive Effluent Controls Program Radioactive Materials Program Reactivity Management Program Safety Tagging Program Secondary Water Chemistry Monitoring & Control Program

NUCLEAR OPERATING BUSINESS PRACTICE Number

____ _________ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 09 Page 89 of 89 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 3 of 3 Service Water System Reliability Program 9 Severe Accident Management Program Shelf Life Evaluation Program Shutdown Risk Management Program Software Control Program Steam Generator Program Management Temporary Leak Sealing Temporary Modification Process Test Control Program Thermal Performance Monitoring Program Transient Counting Valve Packing Program Vendor Manual Control Program Ventilation Filter Testing Program Vibration Analysis Program Welding Implementation & Qualification Program Phase 2 Programs (taken from the Davis-Besse IMC 0350 Restart List)

Corrective Action Program Operating Experience Program Boric Acid Corrosion Control Program Reactor Coolant System Unidentified Leakage Monitoring Program In-Service Inspection Program Modification Control Program

Docket Number 50-346 License Number NPF-3 Serial Number 1-1335 Revision 10 of the Nuclear Operating Business Practice Restart Readiness Review Extended Plant Outage (DBBP-VP-0002)

(94 pages to follow)

NUCLEAR OPERATING BUSINESS PRACTICE D VNumber:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 1 of94 RESTART READINESS REVIEW EXTENDED PLANT OUTAGE Approved:

Vice President Approved: C itO Offic )

Chief Operating Officer Effective Date DEC 2003

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 TiUe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 2 of 94 TABLE OF CONTENTS Page 1.0 PURPOSE....................................................................................................................3 2.0 APPLICABILITY ........................................................................................................ 3 3.0 RESPONSIBILITY......................................................................................................3 4.0 DETAILS.....................................................................................................................4 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS ............ ............... 7 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX..............................................................................................9 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP ........... 12 ATTACHMENT 3A: RESTART READINESS RECOMMENDATION, SRB .................... 13 10 ATTACHMENT 3B: RESTART READINESS RECOMMENDATION, CNRB ... 14 ATTACHMENT 3C: RESTART READINESS RECOMMENDATION, ROP .. 15 ATTACHMENT 4: PLANT INSPECTION DOCUMENTATION SHEET ....................... 16 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM .................... 17 ATTACHMENT 5A OPERATIONAL READINESS AFFIRMATION FORM (PART 2).. 18 ATTACHMENT 5B OPERATIONAL OVERSIGHT MGR. AFFIRMATION FORM ........ 19 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM .......................... 20 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM ................................. 21 ATTACHMENT 8 SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRM ATION FORM ................................................................. 22 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE ............................................ 23 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA ......................... 26 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX .............. 65 ATTACHMENT 1: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX ........ 66 ATTACHMENT 12: PROGRAM OWNERSHIP LIST ....................................................... 92

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ___ ____ ____ ____ ____ ___ ____ ____ ___D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 3 of 94 1.0 PURPOSE The purpose of this Business Practice is to provide assurance that the Davis-Besse Nuclear Power Station is ready to restart following the extended plant outage. The framework detailed here establishes a review process for areas not addressed by the Restart Test Plan and DB startup procedures to ensure that Davis-Besse's materiel condition, programs and processes, and organization, including the organization's safety culture are ready for plant restart and safe, reliable operation.

2.0 APPLICABILITY This Business Practice applies to the first plant startup following the extended plant outage which began on February 16, 2002. It also applies to subsequent startups from this same outage and therefore shall be re-performed if the startup is halted resulting in an entry into a lower mode.

Adherence to this Business Practice is mandatory.

3.0 RESPONSIBILITY The Vice President-Nuclear is responsible for initiating the Restart Readiness Review Process.

Each Section Manager and 0350 Restart List Responsible Individual is responsible for the accuracy and adequacy of the reviews performed, actions taken and action plans developed during the review process.

The Section Managers of Plant Engineering and Operations and the Director-Work Management (Maintenance) are responsible for ensuring plant walk-down inspections are conducted prior to power ascension.

The Manager-Operations is responsible for affirming: 1) the Operations Section has completed a review of operational readiness and is ready to support the safe and reliable startup and operation of the plant through the next operating cycle; 2) that the plant is in a condition of materiel readiness to support safe and reliable startup and operation and the operating crews are prepared and ready to startup and operate the plant in a safe and reliable manner through the next operating cycle.

The Supervisor-DB Reactor Engineering is responsible for: 1) following movement of fuel in the reactor core, changes to reactivity control components in the reactor core and/or changes to nuclear instrumentation in the reactor core, verifying that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head; 2) prior to reactor startup, verifying that the required conditions exist to support a safe startup and power ascension.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 rite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 4 of 94 Each Director is responsible for the final review of the assessment and action plans developed during the review process by the sections in his department.

The Chief Operating Officer is responsible for final approval prior to plant restart.

4.0 DETAILS

1. The review process shall be initiated early enough to ensure it is completed prior to entry into Modes 6, 4 and 2. The review shall be completed by the milestone date as determined by the responsible Shift Outage Director. All Sections and 0350 Checklist Responsible Individuals, shall submit restart readiness reviews by the milestone dates; not all items have to be complete, provided bullet (4) in Step 3 is appropriately addressed.
2. The process consists of the review and assessment of the specified Restart Readiness Review Indicators. The matrix on Attachment 2 designates the minimum indicators from Attachment I that are applicable to each Section and/or 0350 Checklist Item. Each Section and 0350 Checklist Responsible Individual, shall address applicable indicators and should participate in the review and assessment of any indicator for which meaningful input can be provided.
3. The methodology for the review process consists of the following steps:
  • Monitor plant system/component work activity progress during the outage
  • Monitor emergent work/issues during the outage for shutdown concerns
  • Monitor personnel and administrative issues during the outage for restart concerns
  • Assess Restart Readiness Review Indicators as identified on Attachment , as applicable per Attachment 2.
  • Assess Safety Culture as identified on Attachment 9 10
  • Identify items to be complete prior to the designated Mode (6, 4 or 2) that have not been completed as of the Shift Outage Director milestone date. Ensure a reference is associated with each incomplete item that addresses completion of that item before needed in that mode.
4. Results of the individual indicator assessments, including the status of action plans to support plant restart, will be indicated on Attachment 1, and acknowledged by the signature of the Section Manager or 0350 Checklist Responsible Individual. Indicator assessments should be marked as Final (all conditions are acceptable to support plant restart) or Preliminary (one or more indicators are not currently complete or acceptable and action plans will support plant restart when complete). Details on incomplete items and the status of action plans to eliminate them shall be attached.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 5 of 94

5. The signed original Restart Readiness Review Indicators (Attachment 1) should be provided to the Restart Action Process Administrator at the end of the Readiness meetings for inclusion in the Mode Readiness notebook
6. Restart Readiness Review Indicators shall be reviewed by the Senior Leadership Team and approved by the Vice President-Nuclear or Chief Operating Officer, as provided on Attachment 3.
7. Completed Attachments I and 3 shall be included with the documentation package assembled in accordance with this Business Practice.
8. Walk down inspections shall be completed prior to power ascension as described in this document and in accordance with EN-DP-01503, System Walkdowns or Plant Engineering Policy PE-02, System Walkdown Checklist. Results of walkdown inspections shall be documented in Attachment 4 and submitted to the on-shift Engineering Manager.
9. The Shift Manager of each crew shall:

10

a. Conduct reasonable and appropriate activities to accomplish the objective of attaining, demonstrating and affirming operational readiness. The Shift Manager should consider the following to support the affirmation of operating crew readiness:

-adequacy of staffing levels, personnel experience and qualification levels.

-assure Operations personnel believe the Station can be operated safely by eliciting any outstanding safety concerns from shift personnel and ensuring that the concerns are resolved.

-completion of appropriate personnel refresher training of shift personnel, including training on plant, procedures and process changes.

-completion of training of shift personnel on the startup and power ascension plan. This training shall include discussion on the expected behavior and characteristics of the core for this startup.

b. Affirm to the best of their knowledge and judgment that the plant is in a condition of materiel readiness to support safe and reliable startup and operation. The Shift Manager should consider the following:

-adequacy of the materiel condition of the plant, including the current status of operator work-arounds, to support safe and reliable restart and operation during the next operating cycle.

-all outage-related temporary fire suppression systems removed and fire protection requirements or commitments ready to support startup.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 6 of 94

-temporary modifications, temporary power feeds, removed/MCCs restored, installed temporary power feeds, if applicable, reviewed to ensure they will not affect safety or operations.

c. Complete Attachment 5.
10. The Supervisor-DB Reactor Engineering shall, following movement of fuel, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core, verify that the reactor core is configured to support safe and reliable operation through the cycle. This affirmation is required prior to installation of the reactor head.

Attachment 6, Core Configuration Affirmation Form, details the required review areas and documents the affirmation.

11. The Supervisor-DB Reactor Engineering, shall, prior to a reactor startup, verify that the required conditions exist to support a safe startup and power ascension. Attachment 7, Reactor Startup Affirmation Form, details the required review areas and documents that affirmation.
12. Each System Engineer and 0350 Program Owner shall complete Attachment 8, System Engineer/Program Owner Readiness Affirmation Form. The System Engineer forms shall be part of the Plant Engineering Manager's presentation for restart readiness. The 0350 Program Owner's form will be used as part of their readiness discussion. Selected systems (System Engineers) will be identified by the Manager-Operations, Manager-Plant Engineering and Plant Manager to be discussed during the Restart Readiness Review Meetings.
13. The Manager-Operations, shall complete Attachment 5A, Operational Readiness Affirmation Form, Part 2. This affirmation, by the Manager-Operations, affirms that the Operations Improvement Action Plan restart required actions are complete; the Integrated 10 Restart Test Plan is ready to support heatup and startup; and the Work Management Philosophy for the first and second quarters of 2004 is issued and disseminated to the DB management team.
14. The Operations Oversight Manager shall complete Attachment SB, Operations Oversight Managers Affirnation. This affirmation, by the Operations Oversight Manager, affirms that the Operational Oversight Managers have assessed operational effectiveness prior to startup and that procedure quality is acceptable, Operations adherence to procedures is acceptable and operational activities are conducted in an industry accepted manner.

i NUCLEAR OPERATING BUSINESS PRACTICE Number: BP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 7 of 94 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS Page I of 2 Plant Section or 0350 Checklist Item Acceptable to Mode Support Restart?

Yes/No/NA I All assigned outage work activities are complete to support plant restart and operations.

This includes a reconfirmation that previous dispositions of nonconforming conditions or Preventive Maintenance deferrals continue to provide a justification for continued operation.

(Attachment 2. Column a) 2 Outstanding Operability Evaluations, CR corrective actions and new CRs generated during the shutdown have been evaluated for operability concerns are either closed or determined to have no impact on operability. (Attachment 2, Column b) 3 Regulatory and internal commitments have been evaluated for operability concerns or restart restraints and are either closed or determined to have no impact on operability. (Attachment 2, Column c) 4 Housekeeping walkdowns utilizing the guidelines of NG-DB-00215, Material Readiness and Housekeeping Inspection Program are complete. Managers must attach detailed written 10 documentation from their walkdown area (Attachment 2, Column d) 5 The Power Ascension Schedule has been reviewed for accuracy and adequacy ensuring:

(Attachment 2. Column e)

  • Post maintenance retest and special testing are identified and scheduled correctly with instructions in place.
  • Planned walkdowns are scheduled appropriately 6 Personnel, materials and special test equipment necessary to support power ascension retest and walkdown activities have been identified and availability is ensured during power ascension. (Attachment 2, Column f) 7 Contingency plans are established for immediate response to plan and repair steam leaks or high-risk test failures. (Attachment 2, Column g) 8 Standing orders have been reviewed for continued applicability and system status sheets completed as required by DB-OP-0691 1, Pre-Startup Checklist. (Attachment 2, Column h) 9 System walkdowns have been performed by Plant Engineering and Maintenance, as directed by Operations, to ensure system readiness for restart.

10 Operating Experience reports have been reviewed to ensure no potential operability concerns.

11 Procedure alterations/PCRs arc ready for mode change or restart.

12 Work around and burdens identified prior to or during shutdown and not corrected have been confirmed acceptable. (Attachment 2, Column i)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 8 of 94 ATTACHMENT 1: RESTART READINESS REVIEW INDICATORS (Continued)

Page 2 of 2 Plant Section or 0350 Checklist Item_ Acceptable to Support Mode Restart?

Yes/No/NA 13 All Management and Human Performance Improvement Plan items required for restart are complete. (Attachment 2, Column j) 14 All 0350 Discovery Action Plan milestones identified as required for restart are complete.

(Attachment 2, Column k) 15 All 0350 Implementation Action Plan milestones identified as required for restart are complete. (Attachment 2, Column 1) 16 All Section Corrective Action Program Improvement Plan activities required for restart have been validated as ready to support restart. (Attachment 2, Column ii) 17 All Condition Reports and corrective actions, work orders, modifications (including EWRs and ECRs) categorized as 0350 are completed. (Attachment 2, Columns m, n, o) 18 All Condition Reports and corrective actions, work orders, and modifications (including EWRs and ECRs) designated as required for restart by the Restart Station Review Board are complete. (Attachment 2, Columns q, r, s) 19 Any required for restart Condition Report or corrective action, work order or modification (including EWRs and ECRs), which cannot be completed prior to restart, has a written exemption from the RSRB. (Attachment 2, Column u) 20 All pending allegations have been reviewed and determined not to affect the restart of the plant. (Attachment 2, Column v) 21 Integrated Restart Report per NG-VP-00100 signed by the SLT. (Attachment 2, Column w)

Check one Preliminary: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and confirm that the attached plans will support plant restart when complete, Final: I have reviewed the assessment of the Restart Readiness Review Indicators as indicated above and concur that the current conditions support plant restart.

Section Manager or 0350 Checklist Individual (Please Print Your Name)

Signature: Date_

Section Manager or 0350 Checklist Individual

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_.D_ _ _ __ __ __ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 9 of 94 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 1 of 3 u~~ 0 .2 r. -

U^ ..

o W

~~~~

.~~~ U; I-0j U l

W A ~ W0V L j o; U O

- U F z o U z *2 , O4i Plant _ _

Operations X X X X X X X X X X X RP X X X X X X X X X Chemistry X X X X X X X X Outage Management and X X X X X X X X Work Control _ _

FIN X X X X X X Mechanical X X X X X X X E&C X X X X X X X 10 Maint. Serv. X X X X X X Training X X X X X Safety = X X X = x Engineering ___

Plant Engineering X X X X X X X X X Design Engineering X X X X X X X Project Management X X X X X X x RRT X X X X - X Reactor Engineering X X X X X X X X Support Services Regulatory Affairs X X X X X X X X (includes Emer. Prep.)

Quality Services X X X x Security X _ X X Other Sections ___

QA/QC X X X X - x Supply Chain X X X X Client Services X x Business Services X _ X Human Resources X ___ X X

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tifie: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 10 of 94 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 2 of 3 0350 CHECKLIST ITEM RESTART READINESS REVIEW INDICATOR MATRIX 0~~~~~

U~~~~~~~~~U 0

0 -~~~

Xe °i g: E vi t E .V 0350 Checklist Item I __

1. Adequacy of Root Cause Determinations- X X X x S. Loehlein, M. Roder, D. Gudger, J. Powers, D.

Eshelman, F. von Ahn, L. Myers*

2. Adequacy of Safety Significant Structures, X X X X X Systems and Components--D. Baker, A. Stallard, T. Chambers, R. Hovland, J. O'Neill*
3. Adequacy of Safety Significant Programs--A. X X X McAllister, L. Dohrmann, S. Loehlein, C. Daft,
1. Grabnar, R.Farrcll, D. Schreiner, R. Perry, K.

Ostrowski*

4. Adequacy of Organizational Effectiveness and X X X X x Human Performance- M. Bezilla, J. Powers*
5. Readiness for Restart-C. Price, F. VonAhn, R. X X Hovland, R. Schrauder, A. Stallard, J. Hirsch*
6. Licensing Issue Resolution--J. Powers, K. X X Ostrowski* _
7. Confirmatory Action Letter Resolution--L.

Myers, C. Price K. Ostrowski* T X

  • Or an approved designated alternate

NUCLEAR OPERATING BUSINESS PRACTICE Number DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 11 of 94 ATTACHMENT 2: PLANT RESTART READINESS REVIEW INDICATOR MATRIX Page 3 of 3 REQUIRED FOR RESTART READINESS REVIEW INDICATOR MATRIX

. I..

t~~~~~~~~~

U I- 0 J3 U~~~~~~~~~~~~~~~~~~~~~~~~~~~~~(

CA Cj~~~~~~~~~~~~~~~~~~~C 0 MI') e-t e as Restart Station Review Board X X X X Quality Services X Employee Concerns Program _ _ X Station Review Board (Plant X Operating Review Committee)

Company Nuclear Review X Board Restart Overview Panel X

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 12 of 94 ATTACHMENT 3: RESTART READINESS REVIEW FOR PLANT STARTUP Restart/Mode Change Recommended By:

Mode_

Plant Manager-Davis-Besse Nuclear Power Station Date Director-Davis-Besse Nuclear Engineering Date Director-Davis-Besse Work Management Date Director-Davis-Besse Support Services Date Director-Davis-Besse Restart Date RESTART /MODE CHANGE APPROVAL:

c Vice President-Nuclear Date Date Chief Operating Officer Date

NUCLEAR OPERATING BUSINESS PRACTICE Number:

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 13 of 94 ATTACHMENT 3A: RESTART READINESS RECOMMENDATION.

STATION REVIEW BOARD 10 The Station Review Board has performed its functions during 13RFO as prescribed in DB-DP-00022, Station Review Board. The SRB is responsible to perform in-depth reviews to identify nuclcar safety concerns and to carry out the duties defined in the aforementioned procedure. Reviews include, but are not limited to, plant administrative procedures and changes; proposed procedures and changes to procedures and equipment or proposed tests or experiments determined to involved a OCFR50.59 evaluation; proposed changes to Technical Specifications or the Operating License; all written IOCFR50.59 evaluations, and changes to plans related to the Davis-Besse Operating License.

Based upon the results of its meetings, reviews and assessments, the SRB believes that Davis-Besse has taken proper actions to ensure that the plant, is ready for safe and reliable operation, and that the plant can be operated in conformance with applicable requirements.

SRB Chairman Date

I NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP0002 Tile: Reiin Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 14 of 94 ATTACHMENT 3B: RESTART READINESS RECOMMENDATION COMPANY NUCLEAR REVIEW BOARD CNRB has assessed plant activities throughout RFO 13. The scope of the assessments included the planning, discovery, and implementation of the Return to Service Building Blocks. These assessments 10 have included documentation reviews, meetings with plant management, and assessment of NQA activities.

Based upon the results of its assessments, the CNRB concludes that FENOC has taken sufficient actions to ensure that the plant, programs, and organization are ready to support safe and reliable operation of Davis-Besse, and that there is reasonable assurance that the plant can be operated in conformance with applicable requirements and without endangering the public health and safety.

CNRB Chairman Date

NUCLEAR OPERATING BUSINESS PRACTICE Number. DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 15 of 94 ATTACHMENT 3C: RESTART READINESS RECOMMENDATION, RESTART OVERVIEW PANEL The Charter for the Davis-Besse Restart Overview Panel requires the ROP to make a recommendation 10 for the return to service of Davis-Besse.

The ROP has overviewed plant activities since it was created in mid-2002. The ROP has primarily focussed on assessing the planning, discovery, and implementation of the Return to Service Building Blocks. These assessments have included documentation reviews, interviews of plant personnel, observations of plant activities, and monthly meetings with plant management.

Based upon the results of its assessments, the ROP concludes that FENOC has taken sufficient actions to ensure that the plant, programs, and organization are ready to support safe and reliable operation of Davis-Besse, and that there is reasonable assurance that the plant can be operated in conformance with applicable requirements and without endangering the public health and safety.

ROP Chairman Date

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 16 of 94 ATTACHMENT 4: PLANT INSPECTION/WALKDOWN DOCUMENTATION SHEET Page I of I Mode_

ASSET LABEL:

Or AREA INSPECTED:

NOUN NAME:

LOCATION:

DESCRIPTION:

MAINTENANCE TAG/WORK ORDER #:

CONDITION REPORT INITIATED (#)_

MODE RESTRAINT: Yes No SUBMITTED BY: DATEDTIME I (please print your name)

SIGNATURE:

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 17 of 94 ATTACHMENT 5: OPERATIONAL READINESS AFFIRMATION FORM Shift Designator:

Shift Manager:

(Please Print)

Mode_

Review Summary:

Thie Shift Managershould initial each item below to affirm that he/she and the operatingcrew have completed the required actions:

Shift staffing levels, including personnel experience and qualification levels, are adequate.

Operations personnel believe the station can be operated safely. All safety concerns have been identified and addressed.

Appropriate refresher training of shift personnel, including training on plant, procedure and process changes, has been completed.

Appropriate training of shift personnel on the startup and power ascension plan, have been completed, including discussions on core behavior and characteristics for this startup.

The materiel condition of the plant, including the current status of operator work-arounds, is adequate to support safe and reliable restart and operation.

Affirmation:

Based upon an evaluation of the considerationssetforth in Details, 4.0, and to the best of my knowledge and judgment, the plant is in a condition of materiel readiness to support the safe and reliable startup and power operation through the next operatingcycle and the operating crew is ready to startupand operate the plant in a safe and reliable manner.

Shift Manager:

Print/Signature/Date Reviews and Approvals:

Manager-Operations:

Print/Signature/Date Of -* l Remarks: (Attach a continuation sheet if applicable)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision; Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 18 of 94 ATTACHMENT 5A: OPERATIONAL READINESS AFFIRMATION FORM (Part 2)

Review Summary: 10 The Manager-Operationsshould initial each item below to affirm that the requiredactions have been completed The Operations Improvement Action Plan restart required actions are complete.

The Integrated Restart Test Plan has been reviewed, approved and is ready to support plant heatup and restart.

The Work Management Philosophy for first quarter of 2004 is issued and has been disseminated to the DB Management Team Affirmation:

Based on ny knowledge andjudgment. the above actions are complete and the Operatorsare ready to Jheatup, startup and operate the plant in a safe and reliable manner.

Manager-Operations:

Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 19 of 94 ATTACHMENT SB: OPERATIONS OVERSIGHT MANAGER AFFIRMATION FORM Review Summary:

The Operations Oversight Manager should initialeach item below to affirn that the requiredactions have been completed 10 The Operational Oversight Managers have observed Operations crews at the simulator, in pre-job briefs, shift turnover, plant evolutions, non-licensed operator rounds, plant tours and post job briefs.

The Operational Oversight Managers have monitored Operations ownership and monitored shift turnover meetings to ensure safety related activities receive the attention warranted by their significance.

The Operational Oversight Managers have observed Operations crews relative to procedure use and adherence and it is in accordance with management expectations.

The Operational Oversight Managers have assessed Operations personnel Leadership in Action characteristics of Nuclear Professionalism and Nuclear Safety .

Affirmation:

In mv opinion, and based on ny observations of training,integratedprocedure enhancements and on shift behaviors. as well as reportsfron the OperationalOversight Managers,I believe the DB Operatorsare readv to restart the unit and return the plant to safe and reliableoperation.

Operational Oversight Manager:

Print/Signature/Date Remarks: (Attach a continuation sheet if applicable)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

__ __ DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 20 of 94 ATTACHMENT 6: CORE CONFIGURATION AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineering, should initial each item below to affirm that the required conditions exist following movement offuel in te reactor core, changes to reactivity control components and/or changes to nuclear instrumentation in the reactor core. This affirmation is requiredpriorto installationof the reactorhead.

All new fuel assemblies loaded into the reactor core were inspected, as required, to ensure that the manufacturing and design specifications were met.

All irradiated fuel assemblies present in the reactor core were inspected, as required, and dispositioned as acceptable for operation through the cycle.

No fuel assemblies in the reactor core are known leaking assemblies.

A I0CFR50.59 Reload Safety Evaluation governing reactor core operation has been approved by the Plant Operating Review Committee (PORC)

The reactor core loading has been verified.

All reactivity control components in the reactor core will meet their design functions.

All nuclear instrumentation in the reactor core will meet their design functions.

Affirmation:

Based on my knowledge andjudgment, the requiredconditions exist and the reactorcore is configured to support safe and reliableoperation through the cycle.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number: I

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 21 of 94 ATTACHMENT 7: REACTOR STARTUP AFFIRMATION FORM Mode_

Review Summary:

The Supervisor-DB Reactor Engineeringshould initial each item below to affirm that the required conditions exist priorto reactorstartup.

Estimated Critical Conditions have been prepared and independently verified.

Preparations are complete for any necessary Low Power Physics Testing (i.e. equipment, procedures, calculations, training)

Personnel are available, as required, to support reactor startup and power ascension to 100%.

Required training has been completed for Nuclear Fuels personnel.

Reactivity plans are available, as required, to support reactor startup and power ascension to 100%. These plans include expectations for reactor behavior with emphasis on any behavior that is different from recent plant operation.

The Core Monitoring System is operable.

All reactivity control systems will meet their design functions.

Sufficient nuclear instrumentation is available to safely startup and operate the reactor core.

There are no outstanding reactivity management issues impacting the safe operation of the reactor core.

Affirnation:

Based on my knowledge andjudgment, the required conditions exist and the reactorcore is read to support a safe startup andpower ascension.

Supervisor-DB Reactor Engineering Print/Signature/Date Remarks: (Attach a continuation sheet if appropriate)

NUCLEAR OPERATING BUSINESS PRACTICE Number

_____ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 22 of 94 ATTACHMENT 8: SYSTEM ENGINEER/PROGRAM OWNER READINESS AFFIRMATION FORM Mode

1. Name of System/Program:
2. The status of the system/program is (For systems, a brief description of the physical status of the system including System Health status and Maintenance Rule status. For programs, a brief status of the program):
3. System/Program is ready for Mode Yes_ or No
4. The system/program is ready for Mode because: (if not ready, skip to #5)
5. The system/program is not ready for Mode because:

and the following actions are in place to address these issues:

The system/program will be ready for Mode _ by: (Date)

6. Items in abnormal status or configuration (workarounds, temporary modifications, Control Room deficiencies) identified and not corrected have been reviewed and determined to be acceptable:

Yes or No (Attach a list of the above items)

7. Housekeeping issues associated with this system/program have been addressed for Mode  :

Yes or No (Attach a list of those not resolved)

8. I have the following concerns about my system and its readiness for Mode  :

Briefly identify concerns. (The Restart Readiness Review process will not resolve these concerns at the meeting. They should be schediuledforpresentation to the Plant Support Center if there is a concern relative to this mode change.)

9. Open CRs, CAs, Work Orders or Engineering modifications required for Mode (Attach a list).

Name: Extension:

(Please Print)

Signature: Date:

I NUCLEAR OPERATING BUSINESS PRACTICE Number:DBBP-VP-0002 TUe Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 23 of 94 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 1 of 3 ASSESSMENT OF SAFETY CULTURE Assessment Summary:

Improving safety culture is a long-term activity that is monitored by Davis-Besse senior management. For Restart Readiness, it is important to show an improving safety culture with no critical areas of weakness that management evaluates as a restart concern. The individual criteria that make up the Commitment Areas may be green, white, yellow or red. Some of the Commitment Areas may be white (Policy or Corporate Commitment Area, Plant Management Commitment Area or Individual Commitment Area) however restart will not be approved if any of the three are red, or yellow without restart corrective actions being completed.

Remedial actions will be taken for any red criteria. Condition Reports will be written for all red and yellow criteria at the site and/or section level, with corrective actions to identify an existing or new plan for improvement. Corrective Actions may take credit for ongoing activities. Red criteria corrective actions will be formally presented to the Senior Leadership Team. If a Condition Report is written at the site level for a red or yellow Commitment Area or criteria, it will encompass any red or yellow section Commitment Area or criteria and that section need not write a separate Condition Report. If there is no site wide red or yellow Commitment Area or criteria then the Section Manager will write a Condition Report for the red or yellow Commitment Area or criteria.

The threshold for rating the attributes that comprise each criteria are provided in Appendix A. These thresholds are guidelines. Management may consider other factors and adjust the ratings accordingly. Management judgment is a key factor that cannot be removed or quantified. The purpose of the collegial group review Is to challenge, seek alternative input, and facilitate dialogue and to determine final criteria and Commitment color rating If other factors are considered, they shall be documented in an attachment to the Rating sheet. The ratings are based on convergent assessment such as: performance indicators, management observations, demonstrated performance during critical plant conditions surveys and interviews, training and feedback from independent safety culture reviews and Nuclear Quality Assurance Assessments. Each criterion will be assessed using information from the attribute reviews performed. An overall assessment of each attribute and criterion will be performed and documented explaining any that are rated as red or yellow and identifying the corrective actions needed prior to restart.

The ratings for an individual attribute will reflect recent activities or the most recent assessment data. If no applicable activities or assessments have been conducted within the past 12 months (i.e., there is no information applicable to the review period), the attribute shall be marked "NA", (Not Applicable). If both objective and subjective data are available, differences in data will be evaluated and decisions on use of data made.

Safety Culture Commitment Area/Criteria Ratings:

Green: all major criteria/attributes are acceptable with a few minor criteria deviations White: all major criteria/attributes are acceptable with a few criteria requiring management attention Yellow: all major criteria/attributes are acceptable with several criteria requiring prompt management action Red: several major criteria/attributes do not meet acceptable standards and require immediate management action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 24 of 94 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 2 of 3 Each Section Manager will provide a Rating sheet (ATTACHMENT 9, Page -20,) with the Final Restart Readiness Criteria. For any individual attribute where only site-wide numbers are available (e.g. 4Cs surveys, ECP etc.), or for any individual attribute not applicable to a section (e.g. operator work-arounds for other than Operations), the Manager will NA that attribute on his backup sheets and that attribute will not be used as part of the site-wide tally for the criteria. For any attribute where surveys and/or interviews" are used as the basis for the rating, these surveys must be written but may be anonymous. Interview results will also be documented as to results although they may also be anonymous. The results for surveys or interviews will be maintained until after restart.

Documentation for Attachment 9 may be in the form of a tally for these survey or interview results.

At the final Restart Readiness Review meeting for any mode, a site-wide Rating sheet will be prepared by the management team using the individual section ratings as a guideline. The final Rating sheet will be signed by the Vice President-Nuclear and maintained with the other Restart Readiness documentation, including Attachment 11.

Preliminarily, determination of the Commitment Area/criteria color will be based on an average of the ratings of the associated criteria/attributes. Considerations include:

Greater than one red attribute or criteria means the criteria or Commitment Area can be no better than yellow. If more than two or more than 1/3 (whichever is greater) of the attributes or criteria are red, the indicator or Commitment Area shall be red.

For the overall plant ratings for Commitment Areas/criteria, management will consider whether the problems taken collectively indicate a more significant concern than indicated by the averages. For example, one section may perform more activities related to safety with respect to a certain criteria than other sections, and management may adjust the color to give greater weight to that section in determining the final color rating. Similarly, if percentages or averages alone indicate a positive rating but there were several associated safety-significant events or conditions, management may provide a more negative color rating to reflect those events or conditions.

If such an adjustment is made, it shall be documented. Generally, if all sections have similar rating, the overall rating for the plant will be the same as the ratings for the individual sections. During group review, senior management will seek to verify that the entire Restart Readiness Review team not only concurs, but also aligns behind the assessment.

At the completion of the Safety Culture Assessment, an evaluation of the significance of the overall assessment ratings for criteria to focus on the process and organization will be completed using Attachment 10 at the end of the document. A final report will then be prepared which documents how each Commitment Area, criteria and attribute was assessed and its final color rating. The report will also document any red or yellow area, criteria or attribute, corrective actions needed for restart and explain why restart is acceptable with the current condition.

Attachments 10 and 11 will be included as part of that report.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

.__ __ DBBP-VP-0002 Tide: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 25 of 94 ATTACHMENT 9: ASSESSMENT OF SAFETY CULTURE Page 3 of 3 Rating Safety Culture Mode_

Item Color

1. Policy or Corporate Commitment Area
a. Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization
b. Management values are clearly reflected in the Business Plan and are understood by the organization
c. Resources are available or can be obtained to ensure safe, reliable operations
d. Self-Assessment is a tool used to monitor, assess and improve our performance
e. Independent Oversight is a tool used to validate acceptable performance and identify areas for improvement or corrective action
2. Plant Management Commitment Area
a. There is a visible commitment to safety: nuclear, industrial, radiological and environmental
b. Goals and roles are clear and teamwork is reinforced
c. Ownership and accountability is evident
d. Training and Qualification are valued
e. Commitment to continuous improvement is evident
f. Cross-functional work management and communication
g. Creating an environment of engagement and commitment
3. Individual Commitment Area
a. Drive for excellence-nuclear assets of people and plant are continuously improved to enhance margins of safety
b. Questioning attitude-challenges are welcomed
c. Rigorous work control and prudent approach-performing activities in a quality manner is the standard
d. Open communications-associates are comfortable in voicing opinions, issues and concerns
e. Nuclear Professionalism-persistence and urgency in identification and resolution of problems is prevalent I have reviewed the Rating of Safety Culture as indicated above and concur that the current conditions l I I support readiness for mode change. l Section Manager (Please Print Your Name)

Signature: Date_

Section Manager Adjustments to ratings from the standard criteria should be documented and attached to this page.

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1. POLICY COMMITMENT AREA Ia. CRITERIA RELATED TO STATEMENT OF SAFETY POLICY Policies on Safety Culture and Safety Conscious Work Environment clearly state that safety is a core value and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety Culture* issued but it is not issued but only issued and is issued and is reinforced by occasionally reinforced frequently reinforced continuously reinforced FENOC by FENOC by FENOC by FENOC management management. management. management.

Policy statement Policy statement is Policy statement is Policy statement is Policy statement is on Safety issued but it is not issued but only issued and is issued and it is a strong Conscious Work reinforced by occasionally reinforced frequently reinforced statement of safety Environment FENOC by FENOC by FENOC conscious work (SCWE)' management. management. management. environment and often reinforced by FENOC management Making employees Policy statements Policy statements Policy statements are Policy statements are aware of policy simply issued as distributed separately communicated by at communicated to statements' part of FENOC to employees in least two employees and (Explain why white Business Plan. memo. means.(e.g., hard emphasized regularly in is acceptable if there copy distribution, meetings and face to is no face to face newsletters, group face communication.

communication) meetings, training, stand down).

Employee Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate less than indicate that 70-80% of indicate that 80-90% indicate that more than policies" 70% of employees the employees of employees 90% of employees understand the understand the understand the understand the policies policies. policies and consider policies and consider and consider safety a safety a FE value. safety a FE value. FE value and the normal way to do business.

Worker Surveys/interviews Surveys/interviews Surveys/interviews Surveys/interviews understanding of indicate that less indicate that between indicate that between indicate that more than responsibility to than 85% of workers 85-90% of workers 90-95% of workers 95% of workers raise safety understand their understand their understand their understand their concerns** responsibility to raise responsibility to raise responsibility to raise responsibility to raise nuclear safety or nuclear safety or nuclear safety or nuclear safety or quality quality concerns. quality concerns. quality concerns. concerns.

  • Site wide assessment only. Data provided from Edventures survey results
    • Site wide assessment only. Data provided from Edventures survey results and 4Cs.

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1. POLICY COMMITMENT AREA lb. CRITERIA RELATED TO MANAGEMENT VALUES Management values are clearly reflected in the Business Plan and are understood by the organization ATTRIBUTE RED YELLOW WHITE GREEN Corporate values* There is no There is a There is a corporate There is a corporate corporate level corporate level level statement of level statement of statement of statement of commitment to commitment to safety.

safety values. commitment to safety. FirstEnergy FirstEnergy FirstEnergy safety. management meets management meets management FirstEnergy occasionally with frequently with plant does not management plant personnel to personnel to express its express its meets express its safety safety values.

safety values to infrequently with values.

plant personnel. plant personnel to express its safety values.

Statement of There is no The statement of The statement of The statement of mission, vision, statement of Mission, Vision, Mission, Vision, and Mission, Vision, and and values** Mission, Vision, and Values Values places greater Values emphasizes and Values and places weight on weight on safety than safety first, then allows employees safety and often on production/profits consideration of believe focus is employees and most employees production and profits on production believe the agree that the and over 90% of and profits. overriding focus overriding priority is employees agree based is safety on safety on surveys.

FENOC Business Business Plan Business Plan Business Plan Business Plan contains Plan* contains no contains few contains Strategic Strategic Objective Strategic Strategic Objective Measures Measures on safety and Objective Objective on safety with all are being fully Measures on Measures on implementation plans. implemented.

safety. safety but no implementation plans

  • Site wide assessment only. Data provided by Senior Management
    • Site wide assessment only. Data provided from Edventures survey results

NUCLEAR OPERATING BUSINESS PRACTICE Number: I

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1. POLICY COMMITMENT AREA 1c. CRITERIA RELATED TO RESOURCES Resources are available or can be obtained to ensure safe, reliable operations ATTRIBUTE RED YELLOW WHITE GREEN Adequacy of More than five More than three Three or less All management management supervisor or above supervisor or supervisor or above positions are filled with resources* positions are not above positions positions are not filled ANSI qualified FENOC filled with ANSI are not filled with with ANSI qualified individuals.

qualified FENOC ANSI qualified FENOC individuals.

individuals. FENOC individuals.

Adequacy of More than four Three or four One or two sections Each section has a full personnel sections do not have sections do not do not have sufficient complement of resources'# sufficient personnel have sufficient personnel to perform personnel (minus to perform their personnel to their assigned normal attrition) to assigned perform their responsibilities perform its assigned responsibilities assigned without contractor responsibilities.

without contractor responsibilities support support without contractor support Adequacy of Risk significant The majority of All risk significant Sufficient funding exists funding** activities, to improve identified risk identified to perform more than nuclear safety, as significant improvements to just risk significant defined by the improvements to nuclear safety, as improvements, as Senior Leadership nuclear safety, as identified by the PRC identified by the PRC in Team and Project identified by the for the plant, plant, programs and Review Committee PRC for the plant, programs, or other other activities to (PRC) are not being programs, or activities, are funded improve nuclear safety.

funded in a timely other activities, in a timely manner.

manner and funding are funded in a was requested and timely manner.

rejected by FENOC Executive Management.

  • Site wide assessment only. Data provided by Human Resources
  1. Significance evaluation regarding resources will be discussed depending on contractor support by section. Color identified for site after section discussion
  • Site wide assessment only. Data provided by the chairman of the PRC

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1. POLICY COMMITMENT AREA Ic. CRITERIA RELATED TO RESOURCES (continued)

Resources are available or can be obtained to ensure safe, reliable operations Adequacy of tools, More than 25 % Between 20- Between 10-20% of Less than 10% of material and of scheduled 25% of scheduled scheduled tasks scheduled tasks PMs, equipment to tasks (PMs, tasks (PMs, Work (PMs, Work Orders, Work Orders, ECRs complete site Work Orders, Orders, ECRs ECRs and projects) and projects) are not tasks* ECRs and and projects) are are not being being completed by the projects) are not not being completed by the site site in a timely manner being completed completed by the in a timely manner due to lack of tools, by the site in a site in a timely due to lack of tools, material or equipment.

timely manner manner due to material or due to lack of lack of tools, equipment.

tools, material or material or equipment. equipment.

Adequacy of tools, More than 25% Between 20-25% Between 10-20% of Less than 10% of key material and of key scheduled of key scheduled key scheduled tasks scheduled tasks are not equipment to tasks are not tasks are not are not being being completed by the complete Section being completed being completed completed by the section in a timely tasks by the section in by the section in section in a timely manner due to lack of a timely manner a timely manner manner due to lack of tools, material or due to lack of due to lack of tools, material or equipment.

tools, material or tools, material or equipment.

equipment. equipment.

Site wide assessment only. Data provided by Outage Management and Work Control

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1. POLICY COMMITMENT AREA Id. CRITERIA RELATED TO SELF-ASSESSMENT Self-Assessment is a tool used to monitor, assess and improve our performance ATTRIBUTE RED YELLOW WHITE GREEN Use of Nuclear Less than 70% of Between 70-80% of Between 80-90% of More than 90% of the Quality the sections have the sections have the sections have sections have used Assurance to used NQA input used NQA input to used NQA input to NQA to supplement supplement the to supplement the supplement the supplement the self- the self-assessment self- self-assessment self-assessment assessment process process as defined in assessment process as defined process as defined as defined in NOBP- NOBP-LP-2004 process in NOBP-LP- 2004 in NOBP-LP-2004 LP-2004 Self- Less than 60% of Between 60-75% of Between 75-90% of More than 90% of assessments in sections < 14) sections (15-17) sections (17-20) sections (>20) have accordance have planned have planned have planned planned ongoing self-with NOBP-LP- ongoing self- ongoing self- ongoing self- assessments for 15 &

2004, FENOC assessments for assessments for 1 assessments for 15 2nd quarter 2004.

Ongoing Self- 15' & 2' quarter & 2nd quarter 2004. & 2rd quarter 2004.

Assessment 2004.

Guideline*

Section Performance Section performance Section performance Section performance Performance indicators related to indicators exist for indicators exist for indicators exist and are Indicators safety and quality important activities important activities appropriate and are being exist for the section affecting quality and affecting quality and regularly updated for safety but less than safety and 75-89% of important activities 75% of goals are met goals are met affecting safety and quality, with more than 90% of goals met.

Personnel The performance The performance The performance The performance Performance appraisal program appraisal program appraisal program appraisal program Appraisals" does not include includes includes assessments includes assessments of assessments of assessments of of safety or quality of safety and quality of safety or quality of safety or quality of performance but some performance and the performance. performance but most appraisals have not appraisals are being employee appraisals been performed in performed in timely have not been timely manner and manner and all performed. some employees do employees have a current I not have a current appraisal.

appraisal.

'Site wide assessment only. Data provided by Quality Services

  • Site wide assessment only. Data provided by Human Resources

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1. POLICY COMMITMENT AREA le. CRITERIA RELATED TO INDEPENDENT OVERSIGHT Oversight is a tool used to show acceptable performance and identify areas for improvement and corrective actions.

ATTRIBUTE RED YELLOW WHITE GREEN Nuclear The Nuclear The Nuclear The Nuclear The Nuclear Committee Committee of Committee of the Committee Committee has safety has safety performance Board of Board has little occasionally discusses performance as a part as a part of the agenda Directors focus on safety safety performance as of the agenda every every meeting and performance in the a topic in the agenda. meeting requests additional agenda. presentations relative to specific issues to monitor performance Company The CNRB has a The CNRB agenda The CNRB agenda The CNRB agenda has Nuclear Review safety has a safety has a safety a safety discussion Board (CNRB)+ performance discussion and discussion at every every meeting and is assessment monitors safety meeting and reviews proactive in providing discussion on the performance presentations on safety focus actions for agenda. safety focus issues FENOC Nuclear Quality NQA is not Some NQA audits or NQA audits or NQA is regularly Assurance performing audits assessments were assessments were performing audits and (NQA)** or assessments of performed when performed when assessments of important safety required and a number required, for important important safety activities and not of areas of concern safety activities and activities and identifying finding areas of were identified for some Significant key issues for concern causing Important safety Conditions Adverse to improvement that are Significant activities causing Quality were noted below the Significant Conditions Significant Conditions Condition Adverse to Adverse to Quality Adverse to Quality Quality threshold.

Learning from Personnel in the Personnel in the Personnel in the Personnel in the section the experience section do not section seldom section occasionally routinely participate in of the industry participate in participate in industry participate in industry industry committees, industry committees, visit other committees, visit other visit other sites or host committees, visit sites or host personnel sites or host personnel personnel from other other sites or host from other sites from other sites sites personnel from other sites

  • Site wide assessment only. Data provided by Senior Management

+Site wide assessment only. Data provided by NQA Manager or VP Oversight

    • This item is assessed by NQA only.

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Management There is a There is a management There is a There is a management observations management observation program management observation program performed as observation program and 65-75% of observation program and more than 90% are scheduled with and less than 65% management and 76-90% are performed as proper of the observations observations are performed as scheduled and less coaching* are performed as performed as scheduled and less than 5% rated as scheduled and scheduled and greater than 10% rated as overall unsat.

>90% indicate no than 10% were rated overall unsat, coaching required. overall unsat.

Management Most management Between 50-74% of the Between 75-89% of More than 90% of the observations observations are not management the management management are self self-critical. observations performed observations observations performed critical* are self-critical and performed are self- are self-critical and actions implemented. critical and actions actions Implemented.

implemented.

Management No method has been One method has been Two means have Multiple means have emphasis on used in the last used in the last month been used in the last been used by safety to month to provide to provide emphasis on month to provide management in the last employees; emphasis on safety safety to employees in emphasis on safety to month to provide face questioning to employees in the the section (e.g., town employees in the to face emphasis on attitude section (e.g., town hall, 4Cs or All Hands section and at least safety to employees in hall, 4Cs, or All meetings, standdowns, one was face to face the section (e.g., town Hands meetings, newsletters, and (e.g., town hall, 4Cs hall, 4Cs or All Hands standdowns, training). or All Hands meetings, standdowns, newsletters, and meetings, newsletters, and training). standdowns, training).

newsletters, and training).

  • Site wide assessment only. Data provided by Management Observation Program

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Leadership in Leadership in Leadership in Action Leadership in Action Leadership in Action* Action includes includes discussions on includes discussions Action includes discussions on safety culture.

  • on safety culture. ' discussions on safety culture.
  • And And safety culture.

And Employee feedback Employee feedback And Employee feedback indicates it was indicates it was very Employee indicates it was not effective effective. feedback indicates effective. it was very And And effective And Leadership in Action Leadership in Action And Leadership in training has been training has been Action training has available and available and Leadership in been available and scheduled for more scheduled for more Action training has scheduled for less than 75% of than 80% of been available and than 75% of supervisors and above supervisors and scheduled for supervisors and within 12 months of above within 12 more than 85% of above within 12 new appointment.* months of new supervisors and months of new appointment.* above within 12 appointment.* months of new appointment.*

Problem solving- A problem solving in more than 5 cases, In all but one case, The problem process exists but the problem solving the problem solving solving process, there is no use of process NOP-EN-3001 process, NOP-EN- NOP-EN-3001 has the document in the has not been properly 3001 has been been properly section and CRs implemented in the property implemented implemented in were written to section for applicable in the section for the section for document the conditions and CRs applicable conditions applicable failure to use the were written in the during the previous conditions during process during the previous quarter. quarter. the previous previous quarter. quarter.

Site wide assessment only. Data provided by Human Resources

    • Site wide assessment only. Data provided by Plant Engineering Manager

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2. MANAGERS' COMMITMENT AREA 2a. CRITERIA RELATED TO COMMITMENT TO SAFETY (continued)

There is a visible commitment to safety: nuclear, industrial, radiological and environmental ATTRIBUTE RED YELLOW WHITE GREEN Decision A Safety significant A Safety significant The majority of safety Safety significant making Condition Adverse to Condition Adverse to significant decisions decisions were made in Quality Condition Quality Condition were made in the the section with Report indicates that Report indicates that section with adequate required information, decisions were decisions are made in information, management oversight, made in the section the section with minimal management involvement and peer in isolation without information, oversight, checking during the adequate management oversight, involvement and peer past six months as information, involvement and peer checking during the indicated by no SCAQs.

management checking during the quarter as indicated oversight, past two months. by no SCAQs.

involvement and peer checking during the past month.

Improvements There have been There have been some There have been Significant in safety minimal improvements made in obvious improvements have margin* improvements made safety margin. improvements made been made in safety in safety margin. in safety margin. margin.

Plant activities A significant plant Two Condition Adverse Significant plant Significant plant receive proper event, associated to Quality CRs activities associated activities associated management with the section, associated with the with the section had a with the section had a attention and occurred during the section were written management plan management plan with safety focus previous quarter and due to lack of with a management a management sponsor a lack of a management attention sponsor and and management (Reference management or lack of safety focus management oversight scheduled for NG-DB-00800) attention or safety during the previous oversight scheduled the duration of the focus was indicated quarter. for the duration of the activity and no CAQ and an SCAQ activity and only one events occurred during written. CAQ event occurred the previous quarter.

indicating a lack of management attention during the previous quarter.

'Site wide assessment only. Data provided by Design Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2.b CRITERIA RELATED TO ROLES AND TEAMWORK Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Understanding Station surveys Station surveys Station surveys and/or Station surveys that safety is and/or interviews and/or interviews, interviews show that 80- and/or interviews highest priority* show that less show that 70-80% 90% of employees, show that more than than 70% of of employees, understand that safety is 90% of employees 10 employees understand that the highest priority. believe that safety is understand that safety is the highest the highest priority.

safety is the priority.

highest priority.

Program Five or more of the All identified All identified programs All identified ownership" identified programs have have assigned owners. programs have programs in the assigned owners With several exceptions, assigned owners. In program review do and 3-4 SCAQ/ program owners are general, program not have assigned CAQs were written implementing their owners are owners and > five on different assigned responsibilities implementing their SCAQICAQs were programs in the and 1-2 SCAQ/CAQs assigned written against past quarter. were written on different responsibilities and different programs programs in the past no SCAQQICAQs in the past quarter. quarter. were written against programs in the last quarter.

Ownership of More than 5% of 5% of SCAQ Less than 5% of SCAQ Less than 5m of corrective SCAQ remedial remedial or remedial or preventive SCAQ remedial and actions and preventive preventive restart restart required preventive restart restart required required corrective corrective actions and required corrective Does not include corrective actions actions and 10% of 10% of CAQ remedial a0iof andthan less CRs or CAs linked and more than CAQ remedial and and preventive restart an% of CA remedial to P3 activities. 10% of CAQ preventive restart required corrective and preventive restart remedial and required corrective actions for the section, required corrective preventive restart actions for the have received 2 actions for the section required corrective section, have extensions for the have received less actions for the received more than previous quarter. than 2 extensions for section have 2 extensions for the the previous quarter.

required more previous quarter.

than 4 extensions for the previous quarter.

  • Site wide assessment only. Data provided from Edventures survey results "Site wide assessment only. Data provided by Plant Engineering Manager. See Attachment 12 for identified programs.

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Ownership of The quality of The quality of The quality of The quality of engineering engineering engineering engineering engineering products as products as products as products as products as measured by the EAB is measured by the measured by the measured by the measured by the 1.0 or less.

Engineering EAB is greater EAB is between EAB is between 2.0 Assessment Board than 3.0. 3.0 and 2.1. and 1.1.

(EAB)-

Effectiveness of The individual The individual The individual error The individual error rate supervision of error rate is >0. error rate is <.45- rate is<.35->.26 is<0.26 individual errors individuals" 45 individual >.36 individual individual errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per errors per 10,000 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> hours worked. worked.

worked.

Intra-department As a Manager, I As a Manager, I As a Manager, I As a Manager, I believe teamwork and believe there is believe there is believe alignment is alignment and teamwork alignment ((Some no alignment minimal improving and are obvious among unit supervisors and little alignment and teamwork can be managers in all activities will input to this teamwork some teamwork seen in some key of my department.

attribute, such as, among my among my activities among my Reactor Department's Department's Department's Engineering and managers. managers. managers.

RRT.)

Expectations Four or more Three sections One or two sections All sections have sections do not do not have do not have statements of have statements statements of statements of expectations and of expectations. expectations. For expectations. For managers are For those those that do, those that do, most reinforcing them and sections that do, most employees employees employees understand employees implement them. implement them. and routinely implement frequently do not Xthem.

implement them. I

'Site wide assessment only. Data provided by Director-Nuclear Engineering "Site wide assessment only. Data provided by Human Performance

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2. MANAGERS' COMMITMENT AREA 2b. CRITERIA RELATED TO ROLES AND TEAMWORK (continued)

Goals and roles are clear and teamwork is reinforced ATTRIBUTE RED YELLOW WHITE GREEN Trust, openness 4Cs surveys 4Cs surveys 4Cs surveys show 4Cs surveys show more and focused show less than show 50-70% of 70-90% of than 90% of employees commitment** 50% of employees feel employees feel that feel that work groups employees feel that work groups work groups display display high levels of that work groups display high high levels of trust, trust, openness and display high levels of trust, openness and commitment.

levels of trust, openness and commitment.

openness and commitment.

commitment.

Clear goals and No clear goals Goals and Goals and priorities Employees are clear priorities and priorities priorities exist for exist for the section about goals and have been the section but and most employees priorities for the section established for are not understand and own as well as how their role the section adequately them. contributes to achieving understood and them.

owned by some employees.

Input and No employee Only managers Managers and Employees are involvement input and and supervisors supervisors appropriately involved in involvement are involved in occasionally request setting section goals and occurs in the the setting of input/involvement establishing work setting of section section goals and from employees in priorities.

goals and establishing work the setting of section establishing priorities. goals and work priorities. establishing work priorities.

- Site wide assessment only. Data provided by Chief Operating Officer

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY Ownership and accountability is evident ATTRIBUTE RED YELLOW WHITE GREEN Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews for accordance with reviews for the reviews for the for the section were the section were FENOC section were section were completed for the completed for the review Performance completed for the completed for the review period period Management review period review period Process Development Less than 70% of Between 70-80% Between 80-90% of More than 90% of plans' managers and of managers and managers and managers and supervisors have supervisors have supervisors have supervisors have development development development plans development plans plans submitted plans submitted submitted to HR submitted to HR to HR to HR Restart There is no A restart A restart readiness A restart readiness Readiness restart readiness readiness review review process review process exists Reviews* review process. process exists exists and is and is implemented but implemented with efficiently and with implementation is the majority of participation by poor as shown by Managers and the Managers and the lack of Manager Senior Leadership Senior Leadership Team participation. Team participation.

Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or understanding of interviews interviews interviews indicate interviews indicate that their responsibility indicate that less indicate that that between 90- more than 95% of to raise safety than 80% of between 80-90% 95% of workers workers understand their concerns# workers of workers understand their responsibility to raise understand their understand their responsibility to raise nuclear safety or quality responsibility to responsibility to nuclear safety or concerns.

raise nuclear raise nuclear quality concerns.

safety or quality safety or quality concerns. concerns.

'Site wide assessment only. Data provided by Human Resources "Site wide assessment only. Data provided through discussion at the Restart Readiness Review meeting

  1. Site wide assessment only. Data provided from Edventures survey results

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY(continued)

Ownership and accountability is evident IWillingness to Surveys show Surveys show Surveys show that Surveys show that more raise safety that less than that between 85- between 90-95% of than 95% of personnel concerns t 85% of personnel 90% of personnel personnel are willing are willing to raise safety are willing to are willing to to raise safety concerns through their raise safety raise safety concerns through supervisor, a CR or concerns through concerns through their supervisor, a ECP.

their supervisor, a their supervisor, a CR or ECP.

CR or ECP. CR or ECP.

SRO reviews for Less than 90% Between 90-95% Between 95-98 % More than 98% were Operability are were completed were completed were completed completed within 24 performed in a within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. within 24 hours2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br />. hours, timely manner for the identified period of this review**

System Less than 80% Between 80-90% Between 90-95% of More than 95% of the assessments+ of restart required of the restart the restart required restart required improvements in required improvements in improvements in safety safety have been improvements in safety have been have been implemented implemented at safety have been implemented at this at this time this time. implemented at time.

this time.

'Site wide assessment only. Data provided by 4Cs program and /or Employee Concerns Program

"~This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering Manager

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2c. CRITERIA RELATED TO OWNERSHIP AND ACCOUNTABILITY (continued)

Ownership and accountability is evident NQA field NQA field NQA field NQA field NQA field assessments assessments' assessments assessments assessments show show that managers and show that show that that managers and supervisors are managers and managers and supervisors are generally effective.

supervisors are supervisors are generally effective, generally generally with a few ineffective. effective, with exceptions.

several noteworthy exceptions.

Management Less than 80% Between 80-85% Between 85-95% of More than 95% of observations of management of management management management leading to participating in participating in participating in the participating in the coaching+ the Management the Management Management Management Observation Observation Observation Observation Program Program, have Program, have Program, have have performed a performed a performed a performed a coaching session in the coaching coaching session coaching session in last month.

session in the in the last month. the last month.

last month.

Timeliness of Less than 50% Between 50% Between 75% and More than 90% of my corrective actions of my section's and 74% of my 90% of my section's section's corrective corrective section's corrective actions actions designated as Does not include actions corrective actions designated as required for restart, are CRs or CAs linked to designated as designated as required for restart, complete at this time P3 activities required for required for are complete at this restart are restart are time complete at this complete at this time time

- This item assessed by NQA only

+Site wide assessment only. Data provided by Management Observation Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION Training and Qualification are valued IATTRIBUTE RED YELLOW WHITE GREEN Restart training+ Most required Between 75-90% Between 90-99% of 100% of required restart training is of required restart required restart restart training is (Explain why not complete. training is training is complete. complete.

acceptable if less complete.

than green)

Initial Operator Individuals in Individuals in Individuals in initial Individuals in initial training* initial license initial license license class are license class are class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%

82% or less 83-87%

Requalification Less than 70% of Between 70-84% Between 85-95% of More than 95% of the training** licensed of the licensed the licensed licensed operators have operators have operators have operators have passed their (Explain why passed their passed their passed their requalification training.

acceptable if less requalification requalification requalification than green) training. training, training.

"This item assessed by Operations only

+Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2d. CRITERIA RELATED TO TRAINING AND QUALIFICATION (continued)

Training and Qualification are valued Operability Less than 50% of Between 50-74% Between 75-90% of More than 90% of determination applicable of applicable applicable operators applicable operators training* operators and operators and and engineers have and engineers have (Explain why engineers have engineers have received training on received training on acceptable if less received training received training operability operability than green) on operability on operability determinations. determinations.

determinations. determinations.

Training on Less than 80% Between 80-89% Between 90-97% of More than 97%

SCWE of managers, of managers, managers, managers, supervisors, supervisors, and supervisors, and supervisors, and and operators have (Explain why operators have operators have operators have received training on acceptable if less received training received training received training on SCWE.

than green) on SCWE. on SCWE. SCWE.

Training on Less than 70 % Between 70-80% Between 80-90% of More than 90% of decision making of applicable of applicable applicable personnel applicable personnel process` personnel have personnel have have received training have received training received training received training on the decision on the decision making on the decision on the decision making process. process.

making process. making process.

Training on Less than 80% Between 80-89% Between 90-95% of More than 97% of standards and of personnel in of personnel in in the section personnel in the expectations the section have the section have personnel have section, have received (Explain why received training received training received training on training on standards acceptable if less on standards and on standards and standards and and expectations.

than green) expectations. expectations. expectations.

Continuing Less than 70% of Between 70-80% Between 80-90%of More than 90% of training identified scheduled of scheduled scheduled training scheduled training by Curriculum training identified training identified identified by the CRC identified by the CRC is Review by the CRC is by the CRC is is completed in a completed in a timely Committee completed in a completed in a timely manner. manner.

(CRC) timely manner. timely manner.

  • This item assessed by Operations and Engineering only

"*Site wide assessment only. Data provided by Nuclear Training

NUCLEAR OPERATING BUSINESS PRACTICE TNumber:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Improvements in Most requisitions About 50% of open About 75% of open At least 85% of open management for management requisitions for requisitions for requisitions for staffing* positions (all management (all management management positions exempt employees) exempt employees) positions (all exempt (all exempt employees) have not been filled positions have employees) have have been filled in the in the past month. been filled in the been filled in the past month.

past month. past month.

Corrective Action There are no The CARB has The CARB has been The CARB has been Review Board directors on the been enhanced enhanced with enhanced with director-(CARB)+ CARB. with director-level director-level level personnel.

personnel. personnel.

The backlog of The backlog of documents awaiting The backlog of The backlog of documents awaiting CARB review is documents awaiting documents awaiting CARB review is less more than four CARB review is CARB review is less than one week.

weeks. less than four than two weeks.

weeks.

Engineering The backlog of The backlog of The backlog of The backlog of Assessment documents awaiting documents awaiting documents awaiting documents awaiting EAB Board (EAB)++ EAB review is EAB review is less EAB review is less review is less than one greater than four than four weeks. than two weeks. week.

weeks. I I Site wide assessment only. Data provided by Human Resources

+Site wide assessment only. Data provided by Performance Improvement

++Site wide assessment only. Data provided by Director-Nuclear Engineering

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT(continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Benchmarking Less than 60% (< Between 60-75% Between 75-90% of More than 90% of against industry 14) of sections (15-17) of sections ( 17-20) sections (>20) have standards@ have scheduled sections have have scheduled any scheduled any any benchmarking scheduled any benchmarking in benchmarking in in accordance bench-marking in accordance with accordance with NOBP-with NOBP-LP- accor-dance with NOBP-LP-2002 or LP-2002 or NG-EN-2002 or NG-EN- NOBP -LP-2002 NG-EN-00386 for 15' 00386 for 1 & 2'4 00386 for I & 2n or NG-EN-00386 $ 2'd quarter 2004. quarter 2004.

quarter 2004. for 1' quarter 2004.

Management A management A management A management A management observations.. observation observation observation program observation program program has been program has has been established. has been established.

established. Less been established. More than 80% of More than 90% of than 70% of More than 70% of management management management management observations are observations are observations are observations are performed as performed as performed as performed as scheduled and most scheduled and contain scheduled, and scheduled, and are considered quality information.

observations are observations are acceptable.

weak. weak.

Temporary There are more There are 11 or There are 8 or less There are 5 or less moditications+# than 11 temporary less temporary temporary temporary modifications. modifications. modifications. modifications.

Number of There are more There are 2 There is 1 operator There are no operator Operator work- than 2 operator operator workarounds. workarounds.

arounds*# workarounds. workarounds.

Number of There are more There are 4 There are 1-3 Control There are no Control Control Room than 4 Control Control Room Room deficiencies. Room deficiencies.

deficiencies*# Room deficiencies.

deficiencies.

@ Site wide assessment only. Data provided by Quality Services

  • This item assessed by Operations only
    • Site wide assessment only. Data provided by Management Observation program

+Site wide assessment only. Data provided by Plant Engineering

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green

NUCLEAR OPERATING BUSINESS PRACTICE Number:BBPVP 2

Title:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident ATTRIBUTE RED YELLOW WHITE GREEN Training on Less than 80% of Between 80-89% Between 90-97% of More than 97% of SCWE* managers, of managers, managers, managers, supervisors supervisors and supervisors and supervisors and and operators have operators have operators have operators have received training on received training received training received training on SCWE.

on SCWE. on SCWE. SCWE.

Licensed Individuals in Individuals in Individuals in initial Individuals in initial operator initial license initial license license class are license class are pipeline" class are class are maintaining a class maintaining a class maintaining a maintaining a average of 88-94% average of more than class average of class average of 94%.

82% or less 83-87%

  • Site wide assessment only. Data provided by Nuclear Training "This item assessed by Operations only.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2e. CRITERIA RELATED TO COMMITMENT TO CONTINUOUS IMPROVEMENT (continued)

Commitment to continuous improvement is evident SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Use of More than 4 CRs Between 4-2 CRs Less than 2 CRs No CRs issued within SCWERT* issued within the issued within the issued within the past the past year related to past year related past year related year related to failure failure to properly to failure to to failure to to properly conduct conduct SCWERT properly conduct properly conduct SCWERT review of review of Davis-Besse SCWERT review SCWERT review Davis-Besse work work disciplinary of Davis-Besse of Davis-Besse disciplinary actions actions prior to the work disciplinary work disciplinary prior to the action. action.

actions prior to actions prior to the action. the action.

Effectiveness of There are more There are 5 NRC There are 4 NRC There are 2 or fewer SCWERT in than 5 NRC allegations or allegations or ECP NRC allegations or avoiding allegations or ECP concerns of concerns of ECP concerns of discrimination ECP concerns of discrimination discrimination discrimination claims* discrimination submitted within submitted within the submitted within the submitted within the past year past year past year the past year Effectiveness in There is more There is one There are no There are no avoiding NRC or than one substantiated substantiated NRC or substantiated NRC or ECP substantiated NRC or ECP ECP discrimination ECP discrimination substantiated NRC or ECP discrimination claims within the past claims within the past 2 discrimination discrimination claim within the year. years.

claims claim within the past year past year Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION Commitment to cross functional work management and communication is evident ATTRIBUTE RED YELLOW WHITE GREEN Cross-functional No cross-functional Some cross- Cross-functional Cross-functional teamwork* teamwork is evident functional teamwork frequently teams among sections among sections teamwork among occurs among are constantly sections exists but sections, enabling forming/reforming work is sub- efficient and effective around the best way to optimized. workflow. get work done.

Department Many process Some process Minimal process Department interfaces interfaces breakdowns occur breakdowns occur breakdowns and are seamless; work within the within the rework occur within the flows efficiently Department with Department with Department with between departments extensive amounts frequent amounts effective and efficient throughout the entire of rework needed. of rework needed. resolution of emergent organization.

issues.

Performance to Less than 70% of Between 70-80% Between 80 -90% of More than 90% of schedule" work is completed of work is work is completed on work is completed on on time, as completed on time, as scheduled, time, as scheduled, scheduled, causing time, as with minimal within current resource major scheduled, with adjustments to capacity.

consequences to major adjustments resource capacity overall site to resource required to improve performance. capacity required performance.

to improve performance.

Interdepartmental Information that Information that Information that Information that communication# impacts impacts impacts downstream impacts downstream downstream downstream implementation is implementation is implementation is implementation Is frequently shared on a communicated as not shared, causing inconsistently timely basis, enabling soon as it's known, significant negative shared, which departments to enabling departments consequences to keeps other proactively plan and to work proactively on other departments. departments in a respond. a consistent basis.

reactive mode.

' Site wide assessment only. Data provided from Edventures survey results.

-Site wide assessment only. Data provided by Outage Management and Work Control

  1. Site wide assessment only. Data provided by Edventures and 4Cs

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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2. MANAGERS' COMMITMENT AREA 2f. CRITERIA RELATED TO COMMITMENT TO CROSS-FUNCTIONAL WORK MANAGEMENT AND COMMUNICATION (continued)

Commitment to cross functional work management and communication is evident Interdepartmental Problem solving Cross-functional Cross-functional Cross-functional problem solving and decision sections, sections, sections, and decision making occurs in Departments or Departments or Departments or making isolation; non- stakeholders are stakeholders are stakeholders are involvement of seldom involved frequently involved consistently involved other Departments when problems when problems are when problems are or stakeholders. are being solved being solved and being solved and and decisions are decisions are made. decisions are made.

made.

Systemic learning Things are broken Discrete problems Attention is focused Streamlining and down, focus is on are fixed within the on learning and improving systems the pieces and section with discovering and process is discrete problems minimal fundamental constant to resolve are fixed within the understanding of solutions to resolving long-standing and/or section with no interdependencies long-standing and/or complex problems understanding of complex problems within the section interdependencies. within the section Incorporating Industry operating There is less than There is full Operating Experience industry experience is not full utilization and utilization and is consistently and Operating consistently fully minimal compliance with the fully utilized in every Experience* utilized to enhance compliance to our Operating department and is site performance. Operating Experience Program well-integrated into Experience everyday activities to Program enhance plant performance.

Site wide assessment only. Data provided by Operating Experience Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 49 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 24 of 39 2.MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT An environment of engagement and commitment is evident ATTRIBUTE RED YELLOW WHITE GREEN FENOC values, FENOC values, FENOC values, FENOC values, basic Most exempt basic principles basic principles and basic principles principles and personnel in the and leadership leadership and leadership leadership strategies section have strategies strategies are not strategies are are frequently internalized and are used by exempt inconsistently demonstrated by some living the FENOC personnel within the demonstrated by exempt personnel values, basic section some exempt within the section principles and personnel within leadership strategies the section as demonstrated in their day to day actions.

Quality of Employee Employee Employees Concerns Employee Concerns management and Concerns Program, Concems Program, Quality Program, Quality employee Quality Assessment Program, Quality Assessment and 4Cs Assessment and 4Cs relationships' and 4Cs survey Assessment and survey data indicates survey data indicate data indicates that 4Cs survey data that more than 80% of more than 90% of (Explain why employees openly indicates that employees will bring employees raise acceptable if not express fear of more than 70% concerns to issues directly with green) retaliation and will of employees management. management, work not raise safety will bring safety collaboratively to concerns with concerns to resolves issues and management. management. reflect favorable improvement.

Organizational Section Section Section management Section management commitment and management management frequently supports consistently supports shared success focuses on what is occasionally doing what is in the doing what is in the criteria in the best interest supports what is best interest of the best interest for the of their section at in the best whole organization whole organization the expense of interest of their rather than what is in rather than what is in what is in the best section without the best interest of the best interest for interest of the consideration to their section. their section.

whole organization. what is in the best interest of the whole organization.

'Site wide assessment only. Data provided by ECP, NQA and 4Cs

I NUCLEAR OPERATING BUSINESS PRACTICE Number:

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2. MANAGERS' COMMITMENT AREA 2g. CRITERIA RELATED TO COMMITMENT TO CREATING AN ENVIRONMENT OF ENGAGEMENT AND COMMITMENT (continued)

An environment of engagement and commitment is evident Performance Less than 70% of Between 70-80% Between 80-90% of More than 90% of reviews in performance of performance performance reviews performance reviews accordance with reviews for the reviews for the for the section were for the section were FENOC section were section were completed for the completed for the Performance completed for the completed for the review period per. review period per the Management review period per review period per. the FENOC FENOC Performance process* the FENOC the FENOC Performance Management process Performance Performance Management Management Management process process process FENOC Less than 70% of Between 70-80% Between 80-90% of More than 90% of Performance managers and of managers and managers and managers and Management supervisors have supervisors have supervisors have supervisors have Process development plans development plans development plans development plans Development submitted to HR submitted to HR submitted to HR submitted to HR Plans*

'Site wide assessment only. Data provided by Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE Nuclear assets of people and plant are continuously improved to enhance margins of safety ATTRIBUTE RED YELLOW WHITE GREEN Maintenance Rule There are more There are 2-3 There is one Red There are zero Red (a)(1) Systems* than 3 Red Red (a)(1) (a)(1) system. (a)(1) systems and all (a)(1) systems. systems. Maintenance Rule (a)(1) systems are in monitoring status Number of There are more There are 2 There is 1 operator There are no operator Operator than 2 operator operator workarounds. workarounds.

workarounds

  • workarounds. workarounds.

Number of Control There are more There are 4 There are 1-3 There are no Control Room than 4 Control Control Room Control Room Room deficiencies.

deficiencies**# Room deficiencies. deficiencies.

deficiencies.

Number of There are more There are 11 or There are 8 or less There are 5 or less temporary than 11 less temporary temporary temporary modifications.

modifications+# temporary modifications. modifications.

modifications.

Individual Error The individual The individual The individual error The individual error rate Rate++ error rate is error rate is 0.31 rate is 0.29 <.35- is <0.26 individual errors

> 0.45 individual <.45->.36 >.26 individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per individual errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10.000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

worked. worked.

'Site wide assessment only. Data provided by Plant Engineering "This item assessed by Operations only

+Site wide assessment only. Data provided by Plant Engineering

++Site wide assessment only. Data provided by Human Performance

  1. Significance evaluation will be discussed during the Restart Readiness Review Safety Culture Assessment and the outcome of this discussion may affect any or all of the attribute ratings. Explain why acceptable if less than green.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

< ~~~~~DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3a. CRITERIA RELATED TO DRIVE FOR EXCELLENCE (continued)

Nuclear assets of people and plant are continuously improved to enhance margins of safety Percent of Less than 80% of 80% or more of the 90% or more of the 95% or more of the CRs self-identified the CRs originated CRs originated are CRs originated are originated are self-Condition are self-identified. self-identified. self-identified. identified.

Reports (CRs)

  • Number of Less than 80% of At least 80-90% of At least 90% of SCAQ All SCAQ evaluations open SCAQ evaluations SCAQ evaluations evaluations and 80- and 90% of CAQ Condition and less than 70% and 70-80% of 90% of CAQ evaluations were Report of CAQ evaluations CAQ evaluations evaluations were completed on schedule evaluations* were completed on were completed on completed on for the previous quarter.

schedule for the schedule for the schedule for the previous quarter. previous quarter. previous quarter.

Engineering The quality of The quality of The quality of The quality of Assessment engineering engineering engineering products engineering products as Board (EAB) products as products as as measured by the measured by the EAB is index" measured by the measured by the EAB is 2.0 or less. 1.0 or less.

EAB is greater than EAB is 3.0 or less.

3.0.

Performance More than one One significant Major plant evolutions Major plant evolutions during major significant event has event has occurred have been performed have been performed plant occurred during a during a plant in the past month with successfully in the past evolutions+ plant evolution in the evolution in the past some less than month as planned past month month significant challenges without any challenges or transients.

Addressing Less than 70% of Between 70-80% of Between 80-90% of More than 90% of Operating operating operating operating experience operating experience Experience* experience reports experience reports reports applicable to reports applicable to the 10 applicable to the applicable to the the section are section are completed section are section are completed on time on time.

completed on time completed on time Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event which caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

'Site wide assessment only. Data provided by Performance Improvement "Site wide assessment only. Data provided by Director-Nuclear Engineering

+Site wide assessment only. Data provided by Operations

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____________________,DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3b. CRITERIA RELATED TO QUESTONING ATTITUDE Challenges are welcomed ATTRIBUTE RED YELLOW WHITE GREEN Quality of pre-job Management Management Management Management briefs* observations and QA observations and observations and QA observations and field observations QA field field observations QA field show that most pre-job observations show show that, with some observations show briefs are not that most pre-job exceptions, pre-job that pre-job briefs in acceptable. briefs are briefs are acceptable. general are acceptable. acceptable.

Percent of CRs Less than 13% of Between 13-15% Between 15-17% of More than 17% of per person per individuals wrote CRs of individuals individuals wrote CRs individuals wrote group" during the past 30 wrote CRs during during the past 30 CRs during the past days. the past 30 days. days. month.

Number of The number of The number of The number of The number of programmatic programmatic CRs programmatic CRs programmatic CRs programmatic CRs CRs indicates that indicates that most indicates that a large indicates that individuals in general individuals are majority of individuals individuals in are reluctant to write willing to write CRs are willing to write general are willing CRs on programmatic on programmatic CRs on to write CRs on and management and management programmatic and programmatic and issues. issues. management issues. management issues.

Program and >0.50 program and <0.50-.>.37 <0.37->.27 program <0.27 program process error process errors per program and and process errors and process errors rate+ 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. process errors per per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

worked.

Raising Management Management Management Management problems* observations, CAP and observations, CAP observations, CAP observations, CAP NQA field observations and NQA field and NQA field and NQA field show that most observations show observations show observations show individuals are not individuals that a large majority that most raising problems generally are of individuals are individuals are encountered in the raising problems raising problems raising problems field. encountered in the encountered in the encountered in the field. field. field.

'Site wide assessment only. Data provided by Management Observation Program and NQA.

"Site wide assessment only. Data provided by Performance Improvement.

+Site wide assessment only. Data provided by Human Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Event Free Clock The event free The event free The event free The event free clock is clock is less clock is between 20 clock is 30 to 39 greater than 40 days on than 20 days on and 30 days on days on average. average.

average. average.

Industrial safety There are 11 or There are between There are 4 to 7 There are no more than performance** more OSHA 8 and 10 OSHA OSHA recordables 3 OSHA recordables per recordables per recordables per per year. year.

year. year.

Individual error The individual The individual error The individual The individual error rate rate error rate is rate is <0.<.45->.36 error rate is is <0.26 individual errors

>0.45 Individual individual errors per <0.<.36->.26 per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> individual errors worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked.

Program and >0.50 program <0.50->.37 <..37->.27 <0.27 program and process error rate and process program and program and process errors per errors per process errors per process errors per 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked.

10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> 10,000 hours0 days <br />0 hours <br />0 weeks <br />0 months <br /> worked. worked. worked.

Significant human There are more There are fewer There are fewer There were no performance than 3 significant than 3 significant than 2 significant significant human errors resulting in human human human performance errors per plant transients* performance performance errors performance year resulting in plant errors per year per year resulting in errors per year transients.

resulting in plant plant transients. resulting in plant transients. transients.

Backlog of Priority There are more There are less There are less There are less than100 procedure change than 200 open than 200 open than 150 open open Priority PCRs.

requests (PCRs)+ Priority PCRs. Priority PCRs. Priority PCRs.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Site wide assessment only. Data provided by Human Performance "Site wide assessment only. Data provided by Industrial Safety

+Site wide assessment only. Data provided by Quality Services

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 55 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 30 of 39

3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Deficiency rate for Deficiency rate The deficiency The deficiency rate The deficiency rate for QC holds for QC hold rate for QC hold for QC holds point is QC hold points is less points is more points is less than less than 15 %. than 7 %.

than 25%. 25%.

Rework rate Rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Ratio of completed Less than 50% More than 50% of More than 75% of More than 90% of to scheduled of scheduled scheduled work scheduled work scheduled work orders works orders per work orders are orders are orders are are completed.

week+ completed. completed. completed.

Number of late Less than 50% More than 50% of More than 75% of More than 90% of preventive of scheduled scheduled PMs scheduled PM are scheduled PMs are maintenance (PM) PMs are are completed on completed on time. completed on time.

activities+ completed on time.

time Backlog of There are more There are There are between There are less than 134 corrective than 230 CM between 229 and 149 and 134 CM CM activities maintenance (CM) activities 150 CM activities activities outstanding.

activities+ outstanding. outstanding. outstanding.

Number of There are more There are 2-3 There is one Red There are zero Red Maintenance Rule than 3 Red Red (a)(1) (a)(1) systems. (a)(1) systems. All (a)(1) systems++ (a)(1) systems. systems. Maintenance Rule (a)(1) systems will be in monitoring This item assessed by QC only. The Deficiency Rate for QC relates to rejectable or unsatisfactory inspection attributes identified in the field by the QC Inspector during the implementation of the Order (work order). The established QC hold points are embedded within the Order as either a specific Step in the work sequence or on a standalone document such as a Weld Traveler.

-This item assessed by Maintenance only

+Site wide assessment only. Data provided by Outage Management and Work Control

++Site wide assessment only. Data provided by Plant Engineering. Explain why acceptable if not green.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

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Title:

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3. INDIVIDUALS' COMMITMENT AREA 3c. CRITERIA RELATED TO RIGOROUS WORK CONTROL AND PRUDENT APPROACH (continued)

Performing activities in a quality manner is the standard ATTRIBUTE RED YELLOW WHITE GREEN Performance One significant Major plant Major plant Major plant evolutions during major plant event has evolutions have evolutions have have been performed evolutions @ occurred during a been performed been performed with successfully as plant evolution in with some some transients but planned. There are no the past month or transients or one no significant events transients or there are three or significant event during major plant significant events more transients during major plant evolutions prior to during major plant during major evolutions prior to restart. evolutions prior to plant evolutions restart. restart.

prior to restart.

Use of procedures Management Management Management Management and work orders* observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations observations observations show observations show show that the vast show that most that individuals that many majority of individuals individuals are generally are using individuals are using are using procedures not using procedures or procedures or work or work orders.

procedures or work orders. orders.

work orders.

Operational transient is defined by INPO as a plant transient that occurs (reactor critical or while shutdown) and results in significant changes in primary or secondary plant parameters or results in significant changes in mechanical or electrical lineups.

Significant is defined by INPO as an event that caused or had the potential to cause an appreciable reduction in plant safety or reliability, excessive radiation exposure, the discharge of radioactivity offsite or serious harm to individuals. The significance of a particular event (including the discovery of a serious deficiency, lies in the actual or potential consequences of the event or in the likelihood that it is a precursor to a more serious event.

@ Site wide assessment only. Data provided by Operations Site wide assessment only. Data provided by Management Observation Program and NQA

IV NUCLEAR OPERATING BUSINESS PRACTICE Number:

l ~~~~~~~~~~~~~DBBP-VP-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW WHITE GREEN Number of CRs per Less than 13% of Between 13-15% of Between 15-17% of More than 17% of person per group* individuals wrote CRs individuals wrote CRs individuals wrote individuals wrote during the past 30 during the past 30 CRs during the past CRs during the past days. days. 30 days. 30 days.

[Worker confidence in Surveys and/or Surveys and/or Surveys and/or Surveys and/or raising safety interviews indicate interviews indicate interviews indicate interviews indicate concerns** that less than 80% of that between 80-90% that between 90- that more than 95%

workers believe they of workers believe 95% of workers of workers believe Explain why can raise nuclear they can raise nuclear believe they can they can raise acceptable if not safety or quality safety or quality raise nuclear safety nuclear safety or green) concerns without fear concerns without fear or quality concerns quality concerns of retaliation. of retaliation. without fear of without fear of retaliation. retaliation.

Feedback from 4Cs Feedback from the Feedback from the Feedback from the Feedback from the meetings+ 4Cs meetings 4Cs meetings 4Cs meetings 4Cs meetings indicates that most indicates that more indicates that more indicates that more individuals are not than 70% of than 80% of than 90% of willing to raise individuals are willing individuals are individuals are concerns to to raise concerns to willing to raise willing to raise management. management. concerns to concerns to management. management.

Keep Improving Each month's total Each month's total Each month's total Each months total Performance (KIP) Safe behavior is 59% Safe behavior is 60% Safe behavior is Safe behavior is program++ or less. to 69%. 70% to 79%. 80% or higher.

  • Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Chief Operating Officer

++Site wide assessment only. Data provided by Industrial Safety

  • Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B BP-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

Associates are comfortable in voicing opinions, issues and concerns ATTRIBUTE RED YELLOW. WHITE GREEN Pre-job briefings@ Management Management Management Management observations observations and observations and QA observations and QA and QA field QA field field observations field observations show observations observations show that, with some that pre-job briefs in show that most show that most exceptions, pre-job general are acceptable.

pre-job briefs pre-job briefs are briefs are acceptable.

are not acceptable.

acceptable.

Intra-department No formal Infrequent Formal Formal communication information sharing communication information communication structures exist and are structures exist sharing exists structures exist and consistently used to for sharing among the are occasionally used share information information sections of the to share information among the sections of among the department. among the sections the department, sections of the of the department.

department.

Quality of 4Cs surveys 4Cs surveys 4Cs surveys indicate 4Cs surveys indicate communication* indicate that indicate that more that more than 70% that more than 70% of more than 50% than 50% of of employees believe employees believe that of employees employees that communication communication from believe that the believe that from their Managers their Managers is good.

communication communication is fair, from their from their Managers is Managers is fair poor

@Site wide assessment only. Data provided by Management Observation Program and NQA

'Site wide assessment only. Data provided by Chief Operating Officer

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002 Tite Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 59 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 34 of 39

3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

SAFETY CONSCIOUS WORK ENVIRONMENT (SCWE)

ATTRIBUTE RED YELLOW WHITE GREEN Employee Surveys and/or Surveys and/or Surveys and/or Surveys and/or awareness of interviews indicate that interviews indicate that interviews indicate interviews indicate SCWE policy* less than 80% of 80-90% of employees that 90-95% of that more than 95%

employees in the in the section are aware employees in the of employees in the (Explain why section are aware of of policy and consider it section are aware of section are aware of acceptable if not policy. a FE value. policy and consider it policy and consider it green) an FE value. an FE value and the normal way to do business.

Training on Less than 80% of Between 80-89% of Between 90-97% of More than 97% of SCWE* managers, supervisors, managers, supervisors, managers, managers, and operators have and operators have supervisors, and supervisors, and (Explain why received training on received training on operators have operators have acceptable if not SCWE. SCWE. received training on received training on green) SCWE. SCWE.

NQA interviews+ NQA interviews indicate NQA interviews indicate NQA interviews NQA interviews that less than 85% of that between 85-90% of indicate that between indicate that more (Explain why individuals are willing to individuals are willing to 90-95% of individuals than 95% of acceptable if not raise concerns to their raise concerns to their are willing to raise individuals are willing green) supervisors or ECP. supervisors or ECP. concerns to their to raise concerns to supervisors or ECP. their supervisors or ECP.

I Worker Surveys and/or Surveys and/or Surveys and/or Surveys and/or confidence in interviews indicate that interviews indicate that interviews indicate interviews indicate raising safety less than 80% of between 80-90% of that between 90-95% that more than 95%

concerns workers in the section workers in the section of workers in the of workers in the believe they can raise believe they can raise section believe they section believe they (Explain why nuclear safety or quality nuclear safety or quality can raise nuclear can raise nuclear acceptable if not concerns without fear of concerns without fear of safety or quality safety or quality green) retaliation. retaliation. concerns without fear concerns without fear of retaliation. of retaliation.

Site wide assessment only. Data provided by Nuclear Training Site wide assessment only. Data provided by Employee Concerns Program

+Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3d. CRITERIA RELATED TO OPEN COMMUNICATIONS (continued)

EMPLOYEE CONCERNS PROGRAM (ECP)

ATTRIBUTE RED YELLOW WHITE GREEN Ratio of concerns There are more There are more There are at least 4 There are at least 8 submitted to ECP NRC allegations ECP concerns times more ECP times more ECP vs. NRC than ECP than NRC concerns than NRC concerns than NRC allegations based concerns. allegations, allegations or there allegations or there are on three month are no NRC no NRC allegations or rolling average* allegations. ECP concerns.

Satisfaction of Less than 70% of Between 70-80 % Between 80-90% of More than 90% of employees using employees that of employees that employees that use employees that use the the ECP* use the ECP use the ECP the ECP report being ECP report being report being report being satisfied with the satisfied with the satisfied with the satisfied with the process. process.

process. process.

Complaints of There are more There are 2 There is 1 complaint There are zero breach of than 2 complaints complaints this this year. complaints this year.

confidentiality of this year. year.

ECP*

Management Employee Employee Employee surveys Employee surveys support for ECP* surveys indicate surveys indicate indicate between 80- indicate more than 90%

less than 70% of between 70-80% 90% of individuals of individuals believe (Explain why individuals of individuals believe management management supports acceptable if not believe believe supports ECP. ECP.

green) management management supports ECP. supports ECP.

Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D BB P-V P-0002 Title Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 61 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 36 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Development Less than 70% of Between 70-80 % Between 80-90% of More than 90% of Plans per applicable of applicable applicable employees applicable employees in FENOC employees in the employees in the in the section have the section have Performance section have section have completed completed development Management completed completed development plans. plans.

process development development plans. plans.

Training Training Training Training attendance Training attendance is attendance" attendance is less attendance is is between 91-98%. greater than 98%.

than 85%. between 85-90%.

Rework rate+ The rework rate is The rework rate The rework rate is The rework rate is more than 3%. is 2.5-3.0%. 2.1-2.5%. <2.0%.

Results of EAB The quality of The quality of The quality of The quality of assessments++ engineering engineering engineering products engineering products as products as products as as measure by the measured by the EAB measured by the measured by the EAB is 2.0 or less is 1.0 or less.

EAB is greater EAB is 3.0 or than 3.0. less.

Training Overall Training Overall Training Overall Training Overall Training performance performance score performance performance score performance score score per less than 60% score between between 80-90% greater than 90%

NOBP-TR- 60-80%.

1501#

Radiation There are more There are 1-3 There is 1 radiation There are no radiation Protection than 3 radiation radiation protection event in protection events in the events @ protection events protection events the last quarter. last quarter.

in the last quarter. in the last quarter.

  • .Site wide assessment only. Data provided by Nuclear Training

+This item assessed by Maintenance only

++This item assessed by Engineering only. Data provided by Director-Nuclear Engineering

  1. This item assessed by Nuclear Training only.

@Site wide assessment only. Data provided by Radiation Protection. An RP event is defined as any radiological event that would be included in the NRC Performance Indicator for Radiation Safety Cornerstone.

NUCLEAR OPERATING BUSINESS PRACTICE Number:

Title:

Revison: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I 10 Page 62 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 37 of 39 3.INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence and urgency in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Procedure Management Management Management Management compliance- observations and observations and observations and observations and NQA NQA field NQA field NQA field field observations show observations show observations observations show that the vast majority of that most show that that many individuals individuals are individuals are not individuals are complying with complying with complying with generally are procedures. procedures.

procedures. complying with procedures.

Personal Few employees in Employees in the Employees in the Employees at all levels initiative the secton section work hard section do what it in the section take routinely express to do what's takes to get the job personal initiative to why work can't be expected. done. invent methods to done or improved. achieve higher quality and greater efficiency.

Ownership Employees in the Employees in the Employees in the Most employees in the section don't section are section follow through section regularly follow through on inconsistent in and do what is asked volunteer to own/lead assigned following through of them and do what project, develop plans, commitments and to meet quality is defined within their coordinate efforts and seldom volunteer and timing of job description. see work through to for ownership. assigned completion.

_ _ _ _ _____ commitments. I

    • Site wide assessment only. Data provided by Management Observation Program and NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _________ _____ ____ ____D B B P-V P-0002

Title:

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3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN Implementation Implementation Implementation of Implementation of The CAP improvements of CAP of the CAP the CAP the CAP designated for restart improvements* improvements improvements improvements for are completed and designated for designated for restart is completed associated training is (Explain why restart has not restart Is started but the associated completed.

acceptable if not started. but none are training is not green) completed. completed.

Root cause The root cause The root cause The root cause The root cause evaluation evaluation evaluation evaluation approval evaluation approval rate quality* approval rate as approval rate as rate as determined as determined by the determined by determined by the by the CARB is CARB is 90% or greater.

the CARB is less CARB is between between 75-90%.

than 50%. 50-74%.

CR category The CR category The CR category The CR category The CR category accuracy- accuracy rate is accuracy rate is accuracy rate is accuracy rate is 90% or less than 70% or between 70-80%. between 80-90%. greater.

(Explain why greater.

acceptable if not green)

CR self- Less than 80% of 80% or more of 90% or more of the 95% or more of the CRs identification the CRs the CRs originated CRs originated are originated are self-rate' originated are are self-identified. self-identified. identified.

self-identified.

Employee Employee Employee surveys Employee surveys Employee surveys survey+ surveys indicate indicate that indicate that indicate that less than that more than between 10-5% of between 5-2% of 2% of individuals are not (Explain why 10 % of individuals are not individuals are not willing to use the CAP.

acceptable if not individuals are willing to use the willing to use the green) not willing to use CAP. CAP.

the CAP.

'Site wide assessment only. Data provided by Performance Improvement

+Site wide assessment only. Data provided by Employee Concerns Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

I Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 64 of 94 APPENDIX A: ASSESSMENT OF SAFETY CULTURE CRITERIA Page 39 of 39

3. INDIVIDUALS' COMMITMENT AREA 3e. CRITERIA RELATED TO NUCLEAR PROFESSIONALISM (continued)

Persistence in identification and resolution of problems is prevalent ATTRIBUTE RED YELLOW WHITE GREEN NQA interviews* NQA interviews NQA interviews NQA interviews NQA interviews indicate that indicate that indicate that between - indicate that less than more than 10% between 10-5% of 5-2% of individuals are 2 % of individuals are of individuals are individuals are not not willing to use the not willing to use the not willing to use willing to use the CAP. CAP.

the CAP. CAP.

Timeliness of Less than 50% of Between 50-74% Between 75-89%of More than 90% of corrective actions corrective actions of corrective corrective actions for corrective actions for for section CRs actions for section section CRs are section CRs are Does not include are completed on CRs are completed on completed on CRs or CAs linked schedule without completed on schedule without schedule without to P3 activities extensions. schedule without extensions. extensions.

extensions.

  • Site wide assessment only. Data provided by NQA

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _________ _____ ____ ____D B B P-V P-0002 Titie: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 65 of 94 ATTACHMENT 10: SAFETY CULTURE ASSESSMENT CRITERIA MATRIX U-Site wide Plant Operations RP Chemistry Outage MgmtN~ork Control Maintenance Training - _ - - - -

Safety Engineering - _ _ - - =

Plant Enaineerina Design Enaineerina Project Manaaement _ - - _ -

RRT Reactor Eng.

Support Services Regulatory Affairs Quality Services Security Other Sections QA/QC ECP Supply Chain

[0 Client Services - _ - -- _ _

Business Services ___

Human Resources _

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I 10 Page 66 of 94 ATTACHMENT 11: SAFETY CULTURE ATTRIBUTE ASSESSMENT MATRIX

1. Policy Commitment Area:

la. Criteria Related to Statement of Safety Policy Item Color Policy statement on Safety Culture Policy statement on SCWE Making employees aware of policy statements Employee understanding of policies Worker understanding of responsibility to raise safety concerns Total for a lColors lb. Criteria Related to Management Values Item Color Corporate values Statement of mission, vision and values FENOC Business Plan

]Total for 1lb - Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 67 of 94 1c. Criteria Related to Resources Item Color Adequacy of management resources Adequacy of personnel resources Adequacy of funding Adequacy of tools, material and equipment to complete site tasks Adequacy of tools, material and equipment to complete Section tasks Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for c itColor T

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE .10 I Page 68 of 94 1d. Criteria Related to Self-Assessment Item Color Use of NQA to supplement the self assessment process Self assessments in accordance with NOBP-LP-2Q04 Section Performance Indicators Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Personnel Performance Appraisals ITotal for 1Id itColor

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ______DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 69 of 94 le. Criteria Related to Independent Oversight Item Color Nuclear Committee of the Board of Directors Company Nuclear Review Board Nuclear Quality Assurance Learning from the experience of the industry Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 1e l color: ]

ITotal for 1 IColor:

NUCLEAR OPERATING BUSINESS PRACTICE NumberB

Title:

Revlslon: P age RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I 10 Page 70 of 94

2. Managers' Commitment Area 2a. Criteria Related to Commitment to Safety Item Color Management observations performed as scheduled with coaching l Management observations are self critical Management emphasis on safety to employees Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Leadership in Action

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 71 of 94 Item Color Problem Solving Decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Improvement in safety margin Plant activities receive proper management attention and safety focus Operations Radiation Protection Chemistry Outage Management and Work Control

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 72 of 94 Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team 4-Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources

[Total for 2a lColor:

2b. Criteria Related to Roles and Teamwork Item Color Understanding that safety is highest priority Program Ownership Ownership of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety

NUCLEAR OPERATING BUSINESS PRACTICE NumberDBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 73 of 94 Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP 4

Supply Chain Client Services Business Services Human Resources I l Item Color Ownership of Engineering products as measured by EAB Effectiveness of supervision of Individuals Intra-department teamwork and alignment Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security

NUCLEAR OPERATING BUSINESS PRACTICE Number:

Title Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I 10 Page 74 of 94 Quality Assurance

+

ECP Supply Chain Client Services Business Services Human Resources Item Color Expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Trust, openness and focused commitment Clear goals and priorities Operations

I NUCLEAR OPERATING BUSINESS PRACTICE Number:BBP-VP-0002 Title Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page75of94 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services I-Business Services Human Resources Item Color Input and Involvement Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs

I NUCLEAR OPERATING BUSINESS PRACTICE Numer:DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 76 of 94 Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 2b Color:

2c. Criteria Related to Ownership and Accountability Item Color Performance Reviews in accordance with FENOC Performance Management Process Development plans Readiness Reviews Worker understanding of responsibility to raise safety concerns Willingness to raise safety concerns SRO reviews for Operability are performed in timely manner System assessments NQA field assessments

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ___ ____ ____ ____ ____ ___ ____ ____ ___D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 77 of 94 Management observations leading to coaching Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources ITotal fr2c IColor:I 2d. Criteria Related to Training and Qualification Item Color IRestart training __l Initial Operator training Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number: I

________ ____ ___ ___ ____ ____ ___ ____ ___D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 78 of 94 Requalification training Operability determination training Operations Engineering Training on SCWE Training on decision making process Training on standards and expectations Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 79 of 94 Continuing training identified by Curriculum Review Committee I

{ Totalfor 2d IColor 2e. CriteriaRelated to Commitment to Continuous Improvement Item l Color Improvements n management staffing Corrective Action Review Board Engineering Assessment Board Benchmarking against industry standards Management observations Temporary modifications Number of operator work arounds Number of Control Room deficiencies Training on SCWE Licensed operator pipeline Use of SCWERT Effectiveness of SCWERT In avoiding discrimination claims

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBP-VP002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 80 of 94 Effectiveness in avoiding NRC or ECP substantiated discrimination claims I Total for 2e IColor: It 2f. Criteria Related to Commitment to Cross-Functional Work Management and Communication Item Color Cross functional teamwork Department interfaces Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 81 of 94 Performance to schedule Interdepartmental communication Interdepartmental problem solving and decision making Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Systemic learning Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering

NUCLEAR OPERATING BUSINESS PRACTICE Number:

_____________________ .DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 82 of 94 Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Incorporating Industry Operating Experience ITotal for 2f Colors 2g. Criteria Related to Commitment to Creating an Environment of Engagement and Commitment Item Color FENOC values, basic principles and leadership strategies Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services

i NUCLEAR OPERATING BUSINESS PRACTICE Number: I

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 83 of 94 Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item Color Quality of management and employee relationships Organizational commitment and shared success criteria Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Performance reviews in accordance with FENOC Performance Management Process

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 Tite: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE _ 10 Page 84 of 94 FENOC Performance Management Process Development plans II

>Total for 2I Color:

IVTotal for 2 Color: I

3. Individuals' Commitment Area 3a. Criteria Related to Drive for Excellence Item l olor Maintenance Rule (a)(1) systems Number of Operator workarounds Number of Control Room deficiencies Number of temporary modifications Individual Error Rate Percent of self-identified Condition Reports Number of open Condition Report evaluations Engineering Assessment Board index

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: lPage RESTART READINESS REVIEW EXTENDED P PLANT OUTAGE 10 I Page 85 of 94 Performance during major plant evolutions Addressing Operating Experience lTotal fr3a Tcolor:I 3b. Criteria Related to Questioning Attitude Item Color Quality of pre-job briefs Percent of CRs per person per group Number of programmatic CRs Program and process error rate Raising problems

[Total for 3b Color:

3c. Criteria Related to Rigorous work Control and Prudent Approach Item I Color IEvent Free Clock I IIndustrial Safety Performance

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 86 of 94 Individual Error Rate Program and process error rate Significant human performance errors result in plant transients Backlog of Priority Procedure Change Requests Deficiency rate for QC holds (QC only)

Rework Rate (Maintenance)

Ratio of completed to scheduled work orders per week Number of late preventive maintenance activities Backlog of corrective maintenance activities Number of Maintenance Rule (a)(1) systems Performance during major plant evolutions Use of procedures and work orders ITotal for 3c ]Colors 3d. Criteria Related to Open Communications Item I Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ ____ ____ ____ ____D BB P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 87 of 94 Number of CRs per person per group LWorker confidence in raising safety concerns Feedback from 4Cs meetings Keep Improving Performance program Pre-job briefings Intra-department information sharing Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number: DBBP-VP-0002 TiUe: Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 88 of 94 Quality of Communication Employee awareness of SCWE policy Training on SCWE NQA interviews Worker confidence In raising safety concerns Ratio of concerns submitted to ECP vs. NRC allegations Satisfaction of employees using ECP Complaints of breach of confidentiality in ECP Management support for ECP Total for 3d ColorI 3e. Criteria Related to Nuclear Professionalism Item Color FENOC Performance Management Process development plans Training attendance Item Color Rework Rate (Maintenance)

NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _________ _____ ____ ____D B B P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 89 of 94 Results of EAB assessments Training performance score per NOBP-TR-1 501 Radiation Protection Events Procedure Compliance Personal initiative Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety:

Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Item Color Ownership Operations

NUCLEAR OPERATING BUSINESS PRACTICE DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 90 of 94 Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain-Client Services Business Services Human Resources Implementation of CAP Improvements Root cause evaluation quality CR category accuracy CR self identification rate Employee Survey NQA interviews Item Color

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002 TiUe: Revision: age RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 91 of 94 Timeliness of corrective actions Operations Radiation Protection Chemistry Outage Management and Work Control Maintenance Training Safety Plant Engineering Design Engineering Project Management Rapid Response Team Reactor Engineering Quality Services Regulatory Affairs Security Quality Assurance ECP Supply Chain Client Services Business Services Human Resources Total for 3e }Color }

[Total for 3 lColori

NUCLEAR OPERATING BUSINESS PRACTICE Number:

DBBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE I 10 Page 92 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page of 3 Phase I Programs (Taken from NG-EN-00386, Rev. 0. Attachment 1) 65 total 10CFR50.59 Program Air Operated Valve (AOV) Reliability Program Appendix R and Safe Shutdown Program ASME Section Xl Repair, Replacement, and Modification Program Auxiliary Chemistry Control Program Breaker Reliability Program Calculation Control Program Check Valve Reliability Program Chemistry Measuring & Test Equipment Program Commercial Grade Dedication Program Commitment Management Program (TERMS)

Configuration Management Program Containment Leakage Rate Test Program (Appendix J)

Control of Work Controlled Materials Program Core Design & Reload Analysis Program Corrosion-Erosion Monitoring and Analysis Program (CEMAP)

Engineered Spare Parts List Program Environmental Qualification (EQ) Program Equipment Modernization Program Fire Protection Program Foreign Material Exclusion Program Fuel Reliability Program Heat Exchanger Monitoring Program

I NUCLEAR OPERATING BUSINESS PRACTICE Number:

____ _____ ____ ____D BB P-V P-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 93 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 2 of 3 Hydraulic Snubber Program Infrared Thermography Program Inservice Test Program Leak Reduction Program Locked Valve Program Lubrication Monitoring and Analysis Program Maintenance Rule Program Material Receipt Inspection Program Measuring & Test Equipment Program Meteorological Monitoring Program Motor Operated Valve (MOV) Reliability Program Motor Reliability Program On-line Risk Management Program Operability Determination Program Post Accident Sampling Program Predictive Maintenance Program Preventive Maintenance Program Primary Water Chemistry Monitoring & Control Program Procurement Program Quality Classification Control Program Radioactive Effluent Controls Program Radioactive Materials Program Reactivity Management Program Safety Tagging Program Secondary Water Chemistry Monitoring & Control Program

NUCLEAR OPERATING BUSINESS PRACTICE Number:DBP-VP-0002

Title:

Revision: Page RESTART READINESS REVIEW EXTENDED PLANT OUTAGE 10 Page 94 of 94 ATTACHMENT 11: PROGRAM OWNERSHIP LIST Page 3 of 3 Service Water System Reliability Program Severe Accident Management Program Shelf Life Evaluation Program Shutdown Risk Management Program Software Control Program Steam Generator Program Management Temporary Leak Sealing Temporary Modification Process Test Control Program Thermal Performance Monitoring Program Transient Counting Valve Packing Program Vendor Manual Control Program Ventilation Filter Testing Program Vibration Analysis Program Welding Implementation & Qualification Program Phase 2 Programs taken from the Davis-Besse IMC 0350 Restart List)

Corrective Action Program Operating Experience Program Boric Acid Corrosion Control Program Reactor Coolant System Unidentified Leakage Monitoring Program In-Service Inspection Program Modification Control Program

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