ML102730452

Meeting Summary for 09/16/2010 Public Meeting with Southern California Edison

ML102730452
Person / Time
Site:	San Onofre
Issue date:	09/30/2010
From:	Ryan Lantz NRC/RGN-IV/DRP/RPB-D
To:	Sheppard J Southern California Edison Co
References
Download: ML102730452 (35)

Text

UNITED STATES NUCLEAR REGULATORY COMMISSION R E GI ON I V 611 RYAN PLAZA DRIV E, SUITE 400 ARLINGTON, TEXAS 76011-4005 September 30, 2010 Joe Sheppard Senior Vice President and Chief Nuclear Officer Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128

SUBJECT:

MEETING

SUMMARY

FOR PUBLIC MEETING WITH SOUTHERN CALIFORNIA EDISON

Dear Mr. Sheppard:

On September 16, 2010, representatives of Southern California Edison Company met with NRC personnel at the Doubletree Guest Suites Doheny Beach, located in Dana Point, California to discuss safety culture at San Onofre Nuclear Generating Station. The meeting was held as requested by the NRC in the Chilling Effect letter dated March 2, 2010. The meeting attendance list, a copy of the NRC presentation and licensee presentation are included as Enclosures 1, 2, and 3.

In accordance with 10 CFR 2.390 of the NRCs Rules of Practice, a copy of this letter and its enclosures will be available electronically for public inspection in the NRCs Public Document Room or from the Publicly Available Records (PARS) component of the NRCs Agency wide Documents Access and Management System (ADAMS). ADAMS is accessible from the Public Electronic Reading Room page of the NRCs public web site at www.nrc.gov/reading-rm/adams.html.

Sincerely,

/RA/

Ryan E. Lantz, Chief Project Branch D Division of Reactor Projects Docket Nos. 50-361, 50-362 License Nos. NPF-10, NPF-15

Enclosures:

1. Meeting Attendance List

2. NRC Presentation

3. Southern California Edison Presentation

Southern California Edison Company DISTRIBUTION:

Mr. Joe Sheppard Vice President and Chief Nuclear Officer Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Chairman, Board of Supervisors County of San Diego 1600 Pacific Highway, Room 335 San Diego, CA 92101 Gary L. Nolff Assistant Director-Resources City of Riverside 3900 Main Street Riverside, CA 92522 Mark L. Parsons Deputy City Attorney City of Riverside 3900 Main Street Riverside, CA 92522 Gary H. Yamamoto, P.E., Chief Division of Drinking Water and Environmental Management 1616 Capitol Avenue, MS 7400 P.O. Box 997377 Sacramento, CA 95899-7377 Michael J. DeMarco San Onofre Liaison San Diego Gas & Electric Company 8315 Century Park Ct. CP21G San Diego, CA 92123-1548 Director, Radiological Health Branch State Department of Health Services P.O. Box 997414 (MS 7610)

Sacramento, CA 95899-7414 Mayor City of San Clemente 100 Avenida Presidio San Clemente, CA 92672 James D. Boyd, Commissioner California Energy Commission 1516 Ninth Street (MS 34)

Sacramento, CA 95814

Southern California Edison Company Douglas K. Porter, Esq.

Southern California Edison Company 2244 Walnut Grove Avenue Rosemead, CA 91770 Doug Bauder Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Mr. Steve Hsu Department of Health Services Radiologic Health Branch MS 7610, P.O. Box 997414 Sacramento, CA 95899-7414 Mr. Thomas McCool Southern California Edison Company San Onofre Nuclear Generating Station P.O. Box 128 San Clemente, CA 92674-0128 Chief, Radiological Emergency Preparedness Section National Preparedness Directorate Technological Hazards Division Department of Homeland Security 1111 Broadway, Suite 1200 Oakland, CA 94607-4052

Southern California Edison Company Electronic Distribution:

Regional Administrator (Elmo.Collins@nrc.gov)

Deputy Regional Administrator (Chuck.Casto@nrc.gov)

DRP Director (Kriss.Kennedy@nrc.gov)

DRP Deputy Director (Anton.Vegel@nrc.gov)

DRS Director (Roy.Caniano@nrc.gov)

DRS Deputy Director (Troy.Pruett@nrc.gov)

Senior Resident Inspector (Greg.Warnick@nrc.gov)

Resident Inspector (John.Reynoso@nrc.gov)

Branch Chief, DRP/D (Ryan.Lantz@nrc.gov)

Senior Project Engineer, DRP/D (Don.Allen@nrc.gov)

Site Administrative Assistant, DRP/D (Heather.Hutchinson@nrc.gov)

Public Affairs Officer (Victor.Dricks@nrc.gov)

Public Affairs Officer (Laura.Uselding@nrc.gov)

Team Leader, DRP/TSS (Michael.Hay@nrc.gov)

RITS Coordinator (Marisa.Herrera@nrc.gov)

Regional Counsel (Karla.Fuller@nrc.gov)

Congressional Affairs Officer (Jenny.Weil@nrc.gov)

OEMail Resource OEDO RIV Coordinator, (Margie.Kotzales@nrc.gov)

ROPreports Institute of Nuclear Power Operations (INPO)

SUNSI Review Completed: ______ ADAMS: ; Yes No Initials: REL_

Publicly Available Non-Publicly Available Sensitive ; Non-Sensitive S

\\DRP\\PBD\\PBD-ONLY\\SONGS\\Public meetings\\SONGS MS 092308.doc RIV:SPE:DRP/D C:DRP/D DAllen RELantz

/RA/

/RA/

9/29/10 9/29/10 OFFICIAL RECORD COPY T=Telephone E=E-mail F=Fax

1 San San Onofre Onofre Nuclear Generating Station Nuclear Generating Station Public Meeting Public Meeting Public Meeting Public Meeting Safety Conscious Work Environment Safety Conscious Work Environment 1

Nuclear Regulatory Commission Nuclear Regulatory Commission -- Region IV Region IV September 16, 2010 September 16, 2010 Purpose of Purpose of Todays Todays Meeting Meeting

• A public forum for discussion of San A public forum for discussion of San Onofre Onofre Nuclear Nuclear A public forum for discussion of San A public forum for discussion of San Onofre Onofre Nuclear Nuclear Generating Stations (SONGS) progress in addressing Generating Stations (SONGS) progress in addressing concerns with the Safety Conscious Work concerns with the Safety Conscious Work Environment (SCWE)

Environment (SCWE)

• Open dialogue between SONGS and NRC Open dialogue between SONGS and NRC 2

Open dialogue between SONGS and NRC Open dialogue between SONGS and NRC

2

• Administrative Details Administrative Details Agenda Agenda

• Introductions

Introductions

• Background and Context Background and Context

• SCE Presentation SCE Presentation

• Final Remarks Final Remarks

• Questions and Answers Questions and Answers 3

PUBLIC HEALTH AND SAFETY AS A RESULT OF CIVILIAN NRCs Overall S f t Mi i

Regulatory Framework Regulatory Framework INITIATING MITIGATING BARRIER EMERGENCY Cornerstones PUBLIC RADIATION OCCUPATIONAL RADIATION PHYSICAL Strategic Performance Areas REACTOR SAFETY RADIATION SAFETY SAFEGUARDS NUCLEAR REACTOR OPERATION Safety Mission INITIATING EVENTS MITIGATING SYSTEMS BARRIER INTEGRITY EMERGENCY PREPAREDNESS Cornerstones RADIATION SAFETY RADIATION SAFETY PHYSICAL PROTECTION HUMAN PERFORMANCE SAFETY CONSCIOUS WORK ENVIRONMENT PROBLEM IDENTIFICATION AND RESOLUTION Cross-Cutting Areas

3 What is Safety Conscious Work What is Safety Conscious Work Environment?

Environment?

An environment in which employees are An environment in which employees are encouraged to raise safety concerns without encouraged to raise safety concerns without fear of retaliation and where such concerns fear of retaliation and where such concerns are promptly reviewed, given the proper are promptly reviewed, given the proper priority based on their potential safety priority based on their potential safety 5

priority based on their potential safety priority based on their potential safety significance, and appropriately resolved with significance, and appropriately resolved with timely feedback to employees timely feedback to employees Safety Conscious Work Environment Safety Conscious Work Environment Supervisor Corrective Action Program Employee Concern Program 6

Open Door Policy NRC Attention

4 Safety Conscious Work Safety Conscious Work Environment at SONGS Environment at SONGS

• Increase in concerns received by NRC

• Perception that all avenues for communicating concerns are not available

• Management had not been effective in 7

encouraging employees to raise concerns without fear of retaliation SAFETY CONSCIOUS WORK SAFETY CONSCIOUS WORK ENVIRONMENT AT SONGS ENVIRONMENT AT SONGS ENVIRONMENT AT SONGS ENVIRONMENT AT SONGS

• Employees are using avenues to raise issues Employees are using avenues to raise issues

• Some employees do not feel comfortable using Some employees do not feel comfortable using all available avenues all available avenues 8

5 Chilling Effect Letter Chilling Effect Letter Issued to verify SCE is ensuring that SONGS Issued to verify SCE is ensuring that SONGS is a workplace that fosters an environment is a workplace that fosters an environment where employees feel free, and are where employees feel free, and are encouraged, to raise safety concerns encouraged, to raise safety concerns 9

Licensee Response 10 10

6 Contacting the NRC

• Report an emergency 3/4 (301) 816-5100 (24/7 NRC Headquarters Operation Center)

(call collect)

• Report a safety concern:

3/4 (800) 695-7403 (Toll-free Safety Hotline) 3/4 Allegation@nrc.gov

• General information or questions nrc go 11 11 3/4 www.nrc.gov

• Victor Dricks, Public Affairs Officer, RIV 3/4 817-860-8128 3/4 Victor.Dricks@nrc.gov Reference Sources

• Reactor Oversight Process 3/4 http://www.nrc.gov/NRR/OVERSIGHT/ASSESS/index.html

• Public Electronic Reading Room 3/4 http://www.nrc.gov/reading-rm.html 12 12

• Public Document Room 3/4 1-800-397-4209 (Toll Free)

7 13 13

9/29/2010 1

SANONOFRENUCLEARGENERATINGSTATION 1

San Onofre Nuclear Generating Station Safety Conscious Work Environment Update U.S. Nuclear Regulatory Commission Meeting September 16, 2010 SANONOFRENUCLEARGENERATINGSTATION

• Opening Remarks

• Safety Conscious Work Environment Safety Conscious Work Environment

• Closing Remarks 2

9/29/2010 2

SANONOFRENUCLEARGENERATINGSTATION W

t i t

t S

O f

N l

We strive to operate San Onofre Nuclear Generating Station (SONGS) safely and reliably to the highest standards to protect the health and safety of the public.

H i

t S f t C lt d

S f t 3

Having a strong Safety Culture and a Safety Conscious Work Environment is central to that commitment.

SANONOFRENUCLEARGENERATINGSTATION

• Joe Sheppard Senior Vice President and Chief Nuclear Officer

• Doug Bauder Site Vice President and Station Manager

• Tom McCool Plant Manager 4

• Thomas OMeara Manager, Nuclear Safety Culture

9/29/2010 3

SANONOFRENUCLEARGENERATINGSTATION

• Strong focus on fundamentals, high standards and quality

• Greater accountability and alignment

• Sustainable long-term performance 5

improvement SANONOFRENUCLEARGENERATINGSTATION

9/29/2010 4

SANONOFRENUCLEARGENERATINGSTATION A workplace where all workers feel free to raise safety concerns and other issues without fear of retaliation.

7 SONGS Human Performance Tools Blue Book SANONOFRENUCLEARGENERATINGSTATION

• NRC Chilling Effect letter issued on March 2, 2010

• SCE response issued on March 31 2010

• SCE response issued on March 31, 2010

- Immediate actions taken

- Root Cause Evaluation to develop action plan

- Current status (33 actions total):

• 23 actions completed

• 4 will be completed 12/31/10 8

4 will be completed 12/31/10

• Remaining 6 will be completed during 2011, as scheduled

• Details of progress described in SONGS August 31, 2010 response to NRC Chilling Effect Letter

9/29/2010 5

SANONOFRENUCLEARGENERATINGSTATION 9

SANONOFRENUCLEARGENERATINGSTATION SCWE Pillar 1 - Trust and Open Engagement p

g g SCWE training completed for 1800+ workers and supervisors (ongoing)

Senior management/worker two-way communication meetings (ongoing) 10 Enhanced training for management and supervision on SCWE principles (ongoing)

9/29/2010 6

SANONOFRENUCLEARGENERATINGSTATION SCWE Pillar 2 - Effective Normal Problem Resolution Initiated paper notification process Simplified computer access Substantial software improvements implemented 11 p

p Conducted training and communication on changes SANONOFRENUCLEARGENERATINGSTATION SCWE Pillar 3 - Effective Alternative Problem Resolution Resolution Created integrated safety culture organization Changed name of program to Employee Concerns Program (ECP) to improve employee recognition of purpose ECP office relocated to a more convenient and accessible location 12 Proactive ECP engagement with employees More intrusive oversight of contract personnel regarding SCWE

9/29/2010 7

SANONOFRENUCLEARGENERATINGSTATION SCWE Pillar 4 - Effective Methods to Detect and Prevent Retaliation Prevent Retaliation Established a requirement for monthly Executive Forum review of Nuclear Safety Concerns data and program performance Improved trending of work environment issues Developed metrics to monitor 13 Developed metrics to monitor SCWE Established SCWE reviews for organizational changes /

personnel actions SANONOFRENUCLEARGENERATINGSTATION

• Strengthened new orientation program to include face-to-face discussion about SCWE:

to face discussion about SCWE:

- Testing to ensure comprehension of SCWE principles

• Established clear expectations for contract organization management

• Conducted meetings with contract organizations

• SCWE monitoring process applied to contractor 14 organizations

• Surveys are being conducted prior to outage

• In-field observations

9/29/2010 8

SANONOFRENUCLEARGENERATINGSTATION

• Focus group interviews P

i di

• Periodic paper surveys

• Electronic surveys

• Independent assessments

• Dedicated Nuclear Safety Culture organization

• Management oversight 15 g

g

• Testing of SCWE knowledge

• Metrics SANONOFRENUCLEARGENERATINGSTATION Positive:

Personnel are:

- Willing to raise concerns g

- Understand responsibility to raise safety issues

- Understand how to use the Corrective Action Program and that access has improved

- Aware that harassment, intimidation, retaliation or discrimination based on raising safety concerns is prohibited 16 Management reinforces use of the Corrective Action Program Strong awareness of available alternative avenues, including Employee Concerns Program and NRC SCWE has improved in several groups

9/29/2010 9

SANONOFRENUCLEARGENERATINGSTATION Remaining Challenges:

NRC allegations remain high NRC allegations remain high Continuous reinforcement of standards to ensure all personnel feel comfortable challenging decisions they believe are non-conservative Bolster confidence in Employee Concerns Program Continued focused work with specific work groups 17 Increase overall confidence in Corrective Action Program SANONOFRENUCLEARGENERATINGSTATION 18

9/29/2010 10 SANONOFRENUCLEARGENERATINGSTATION 19 SANONOFRENUCLEARGENERATINGSTATION 20

9/29/2010 11 SANONOFRENUCLEARGENERATINGSTATION

• Systematic review of remaining challenges vs.

ongoing / planned actions ongoing / planned actions

• Additional actions identified:

- Early interventions in specific groups

- Senior management meetings with managers /

supervisors of specific groups

- Employee Concerns Program office hours extended 21 p y g

during Unit 3 steam generator replacement and refueling outage SANONOFRENUCLEARGENERATINGSTATION 22