ML043100148
| ML043100148 | |
| Person / Time | |
|---|---|
| Site: | Columbia |
| Issue date: | 11/04/2004 |
| From: | William Jones NRC/RGN-IV/DRP/RPB-E |
| To: | Parrish J Energy Northwest |
| References | |
| Download: ML043100148 (41) | |
Text
UNITED STATES NUCLEAR REGULATORY COMMISSION REGION IV 611 RYAN PLAZA DRIVE, SUITE 400 ARLINGTON, TEXAS 76011-4005 November 4, 2004 Mr. J. V. Parrish Chief Executive Officer Energy Northwest P.O. Box 968; MD 1023 Richland, Washington 99352-0968
SUBJECT:
COLUMBIA GENERATING STATION -
SUMMARY
OF THE MEETING WITH ENERGY NORTHWEST COMPANY TO DISCUSS OPERATIONAL ISSUES AND ENERGY NORTHWEST IMPROVEMENT INITIATIVES Dear Mr. Parrish This refers to the public meeting conducted at the Energy Northwest Company's office complex at 3000 George Washington Way, Richland, Washington, on October 28, 2004. The purpose of this meeting was to discuss operational performance and initial operator examination issues related to Columbia Generating Station. The meeting attendance list and a copy of the handout provided during the meeting are enclosed.
In accordance with 10 CFR 2.390 of the NRC's "Rules of Practice," a copy of this letter and its enclosure will be available electronically for public inspection in the NRC Public Document Room or from the Publicly Available Records (PARS) component of NRC's document system (ADAMS). ADAMS IS accessible from the NRC Web site at httD://www.nrc.aov/readina-rmladams.html (the Public Electronic Reading Room).
Should you have any questions concerning this matter, we will be pleased to discuss them with you.
Sincerely, William B. Jones,khief Project Branch E Division of Reactor Projects Docket:
50-397 License : NPF-21
Enclosures:
- 1. Attendance List
- 2. Energy Northwest Handout
Energy Northwest cc w/enclosures:
W. Scott Oxenford (Mail Drop PE04)
Vice President, Nuclear Generation Energy Northwest P.O. Box 968 Richland, WA 99352-0968 Albert E. Mouncer (Mail Drop PEOI)
Vice President, Corporate Services/
Energy Northwest P.O. Box 968 Richland, WA 99352-0968 Chairman Energy Facility Site Evaluation Council P.0. Box 43172 Olympia, WA 98504-3172 Douglas W. Coleman (Mail Drop PE20)
Manager, Regulatory Programs Energy Northwest P.O. Box 968 Richland, WA 99352-0968 Gregory V. Cullen (Mail Drop PE20)
Supervisor, Licensing Energy Northwest P.O. Box 968 Richland, WA 99352-0968 Chairman Benton County Board of Commissioners P.O. Box 190 Prosser, WA 99350-01 90 Dale K. Atkinson (Mail Drop PE08)
Vice President, Technical Services Energy Northwest P.O. Box 968 Richland, WA 99352-0968 Thomas C. Poindexter, Esq.
Winston & Strawn 1400 L Street, N.W.
Washington, DC 20005-3502 General CounseUCFO
Energy Northwest Bob Nichols Executive Policy Division Office of the Governor P.O. Box 431 13 Olympia, WA 98504-31 13 Lynn Albin, Radiation Physicist Washington State Department of Health Olympia, WA 98504-7827 P.O. BOX 7827
PUBLIC MEETING ATTENDANCE I
LlCENSEElFAClLlTY DATER I M E LOCATION Energy Northwest Columbia Generating Station October 28,2004 Walkley Room, Energy Northwest Office Complex Art Howell William Jones Tony Gody 11 Zach Dunham NRC Region IV NRC Region IV NRC Region IV I NRC Region IV Ron Cohen NRC Region IV I
I I'
Page of -
NRC Public Meeting October 28,2004 3:OOPM TITLE COMPANY C Z S 0
P-5
Ageizdn
Vic Parrish CEO/CNO 2
Columbia ODerations Tom Lyizch I
Mmager - Operations Colziiizbia Generating Stntioiz Colunz bin Opevnt ions Columbia plant status Recent events and cniises Actions taken and in progress to improve perforinance 3
Columbia Plant Status Hydrogen water chemistry tnodifcatioiz in progress Control Roonz upgrade in progress Maintaining "Black Board" concept Recent Events and Causes June 10: Coiztrol rod iizis-positionii7g Ailgust 15: Plnnt slnitdoivn Airgust 17: Plant shiifdoion Wnter inventory innnngeinenf Fnilure tofolloiv iuritteiz instructions 4
What 1 saw
= Stiperziisors were not idly eizgnged in details of in-field i11or Su emisors were not consisterztly tip P toldiizg stniidnrds mid expectntioiis Oz7er-ei?iphnsis oil iizdividiinl coiztribzitor Stniidcrrds mid expectntions were iiot crystal cle11r Depnrtiiieizt 7uns nccoirimodntiiig nizd accepted iiiixed pctforirtnitce, both ititeriznll y aizd cxteriznlly problems 5
What we did in the short term Reqtlired supervisors to condiict pre-job briefs expectations, docuiiieiitntion, and treiidiiig Accouiitnbiliiy established for results r t f ezleiit Clarified expectationsfor work perforiizmice Iiidividiinls and supervisors held nccoiii?tnble Operatioizs Departineiit improzwinent plan Coir me1 ing, procediire reuisioizs, t raivi ing
- Established and enforced iiilfield coachiiig Revoked qiinlificatioiis (tf iiidiz~idunls ii~volzled 6
Identifies gnps to excellence in Operntions Iderr fifes fnsks flrnf will close giips Where we are going - the details Lendeusliip nnd nlignnienf imyroucnienfs
= Control rooin coizcliicf nizd professionnlisin Training iinprouetrieiz f s Operations role in iuork innizngeineizf
$1 Humnir peq5oriirnncc iniproveineirfs Workforce sfnffing plan 7
lizfernnl Peuformniice liiclicntors Esteriinl Aiirlifs Opernfioiis Everit Free Clock Resets Mnringeinent Oversight (Field arid Trnining Observn tioizs)
Trending niid resoliitioti of obserzmtioiz Resiilts of recently adi?iiiiistered Initid Licensed Operator (KO) exam iiidicate Imirzediate OM/PGM/VP conceriz Developed plan and presented to CEO a
Formed assessmeuzt team led by Stew Ebizeter to iizvestigate Assessment peufornzed to identifiJ the extent of coizditiorz of belzavioral and krzowledge coizcerns Scope of Assessnzeizt Reviewed - CRs, PERs, self-assessments, Quality reports, trailzing observations, traiizitzg evnliiations, events, clock resets, INPO assist visits, sofety ciiltiire survey, Developed interview qiiestions Interviewed 30 operators/iizstriictors
- Developed immediate actions 9
Simzilator scenarios aiid written exainirzntions were presented to a sampling of on-shift Opevations personnel No prior tzotifcation or prepnratioti 011-shift personiiel siiccessfiilly passed all scenarios mid examiiiations Assessment Team Conclusions We are operating Colirinbia safely Howeuer, operations are not error pee Provided recoinineiidatioiis aboirt current training activities 24, 10
Assessment Team Activities Presented results to Corporate Niiclear Ebneter coniment - Operators are capable of and fociised on protecting Pueliminari/ Root Cniise Insiifficieiit nzanageirieiz t oveusight lmdeqiiate assessment of class makeup Weak class evaliintion tliroiighout Exam content 11
Mniinger reziiewed skill/kitoailedge concerns identifed in NRC inspections, LERs, PERs, Qiinlity nudits, self-nssessinents, etc.
Focus: Deteriitine if tliere were iindetected train i i q deficieiicies Did riot ideiit$j nizy signficniit kiiowledge or trailzing deficiencies tlint were izot nlueniiy bciiig addressed tliroiigh tlie SAT process or tlzrotiglt ciirreiit irnprozieineiit plniis Recoinmenlintions cnptiired nrid nctiovzs 12
Assessment of Operations Trnimkg Assessment of other training prograins INPO coimioii cniise aiiolysis of liui~inii performaizce issiies Overall Conclusions Uiisntisfnctory iiidiz~idiinl mid orgniiizntioi~inl perfori?iniice iii iiiifinl license clnss Resiilts iiidicnte Operntioiis nizd Trnii~iiig w Iiiitinl liceiise clnss issiies do riot exteiid into other operntioiis trniriing progrnifis No fldditioiid wenkiwsses in other nccreilited 1,.
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Operations'fociis reniniizs on iziiclenr snfety W e hnzw corzfideiice operators nizd siipport persoizizd hnve the trnining and knozdedge to operate Coltiinbin in n nmizizer tlint nsstires the lienltli nizd snfety of the public W e ulzderstnizd o w issues
---25 Minute Break---
Ih 14
S twting with Leadersh ip Where roe aye lieding 15
]nil 03 Jidy 03 Gap Aiznlysis/Str.ntegy Oictlined Fnll 03 Strntegy/Actioi?s Fiiznlized Oct 03 Engineering Re-orgaizizntioiz NOZJ 03 Q F E Rolled Oiit
]ai? 04 Mn inteizniice Re-orpi izn tioi?
Jan 04 New Work Coiztrol Process niid Orgniiizntioii Beizclzmarkiitg Trip to McGuirc What QFE is meant to be Froin tlie Q F E Plniz
Introduction:
"The objectives of the Quest for Excelleiice nre twofold. First, it's n detailed nctioiz plaii for iinplemeizting clinizcpes iiz the i/10rk we do mid lioio w e do zt. Secoizd, it's a rondinnpfor long-term ctrltirral and behavioral change iii t e r m of hou~ we fliiiik nboiit, plnn for, nizd coiiduct activities nt Colicmbin I,
GeJzerntiizg Stntioll.
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Columbia Leadership Fiyst Who...Then What lf iue get the riglit people on the bus, the riglit peoplc in the riglit seats, and the ivrollg people off the bus, then iiiell figure out Izoil1 to take it son?eplnce, p a t.
i
-Jim Colliiis, Good to Great 17
Columbia Leadership lumbia Leadershi RonHwue Roily Fuller I
Pian1 GeneiaIManagei j
Outage Manager Reador Mainlenance Mamge!
Dal# M a d fi Cad King Woh Contml Manager ChemDlry Manager
~
I I !
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Organizational Alignment "The statiotz is clearly aligned around operational focus. Workers at all levels of tlze organization litiderstand the importance of safe and reliable plant operat ions.
-1NPO Orgaiiizntioizal Effectiveness Assist Visit Debrief, Septernber 2004 I,
19
Our Vision W e are actively committed to Safety ACES Safety Proguam Integrated Risk Manngeimrzt Operational Decision Making Model Daily Operational Fociis Meeting Eizviroizmeiztal Marzngeineizt System Cert fico tioiz 20
OR 09 - Induslnal Salely Events 8
Safety Measures 21
'OF.05 - Main Control Room Deficiencies' 22
23
I 1
o u r Vision We seek out o w yvobleins and eliminate
-Conditioii Reportiiig Process
-Focus 011 Most ltnportnnt
- Departnient CARB a i d Senior Management chiring CARB
- Eqiiiyment Reliability CARB Focus on Tiineliiiess Colunibin Hunzaii Perfoi*marice Plat?
Resolirfioiz Qtinlity
- 4.
Corrective Action Measures 720 700 680 660 640 620 600 580 560 540 520 Number 01 People Iniliatmg Condition Reports 24
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We plan and execute o w work Mniiiteiznnce Re-orcpnizizntioiz Work Coiitrol/Work Mnnngeiiieiit Enginerriiig Re-orcpnizizntioiz Engineering Fix-it-Now (E-FIN) Tenin Reactor Mniiiteiinizce 26
'OR.06 T-1 Schedule Adherence' OR 05 1-3 Work Scope Stability 27
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Our Vision We are confident our eqiiipinent is reliable System a i d Desigu Engineers Slzieldedfi.oiii Daily Perfurbntions Ei@izeering Eficietzcy liitolernnce for Rework Crnff O-ivrzership Single Poilit Vidi?ernbi[ities 1izifinfiuc 29
Our Vision Our signature means Qtiality and Coinmitinent Etigineeving Review Bonvd Actiztity Revie70 Bi~nrd GL 91-18 Trniriiiig FOCUS on Accotriitnbilify 30
Slation Event Free Clock 6 Even1 Rolling Average QFE Lessons Learned Himan Perforninizce lizitiative Timeliness Limited Training Iizitiatives Observations and Coaching Formality of our Accountabilify Processes C a w detevininatiom need improveineizt
<,2 31
Q F E is a Livirig Progrnnz It is at1 evolutiorzary process Enhanced Aligrinient atzd Fociis Etzlianced Rigor in Key Expectations atid o w Accoiitztability Process We are not satisfied with oiir perforniance W e iinderstatzd oiir gaps to excellence and are cotnniitted to closing tliem We have nzeasiires in place to monitor efect iveness W e are developing a "learning" ciilttire 32
ergy Northwest Closing Comments Vic Parrish CEO/CNO NRC Closing Comments Bruce Mallet t Regional Adrninistrator-NRC Region IV m
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